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3.0 - 7.0 years
0 Lacs
delhi
On-site
You will be responsible for managing RMM (Remote Monitoring and Management) systems to ensure the smooth functioning of applications and servers. This includes taking charge of patching management and implementing computer imaging solutions. Your role will involve driving automation initiatives and continuously improving team processes through automation. As a system engineer, you will collaborate with the operations team and provide guidance on escalated support tickets. Your active participation in assigned projects will be crucial in enhancing customer experiences and ensuring high-quality processes. You will also assist the operations teams as needed to maintain a secure and efficient IT environment. Your contributions in these areas will have a visible impact on the success of our team and contribute to the overall effectiveness of the organization. You should have a well-rounded experience in remote technical troubleshooting and be proficient in coordinating activities of others, including internal staff and customers, while managing stakeholder expectations. Your expertise in assessing requirements and presenting System Engineering recommendations aligned with the strategic vision for the enterprise and wider best practices is vital. It is essential that you possess in-depth knowledge of Operating systems such as Windows and Linux. Additionally, you should have experience with basic networking protocols and network services, including DNS, DHCP, and TCP/IP. A basic understanding of IT Security, network protocols, firewall and VPN configurations, remote access, content filtering, spam filtering, malware, and virus protection is required. You should also have experience in providing technical and procedural guidance, creating documentation, and a basic knowledge of Docker will be an advantage. Your systemic and solution-oriented approach, self-organized development, and proficiency in English (both speaking and writing) will be valuable assets in this role. If you are interested in this position, please share your resume at Jawed.ali@qualihires.com.,
Posted 3 days ago
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