COORD QUALITY & CARE MGMT

The Coordinator of Quality and Care Management Services at LeConte Medical Center plays a vital role in integrating financial, clinical, and quality functions under the supervision of the Manager of Quality and Care Management. This position serves as a leader, innovator, and change agent in ensuring seamless care for patients across the continuum. By collaborating with the manager, nurse manager, and other healthcare professionals, the Coordinator promotes patient care continuity and quality through evidence-based practices and quality improvement initiatives. The primary focus is on identifying and implementing best practices using a multidisciplinary approach to enhance outcomes. Key responsibilities of the Coordinator include coordinating activities within the Quality and Care Management Department, managing the department in the absence of the Manager, and serving as a unit care manager when necessary. The role involves various tasks such as performance improvement, clinical resource management, resource utilization management, care management, staff development, and general duties to ensure the efficient delivery of quality care services. The Coordinator is expected to be well-versed in performance improvement principles, analyze data to identify areas for enhancement, collaborate with healthcare team members to implement evidence-based care, and monitor Core Measures and other department metrics. Additionally, the role involves serving as a resource for Care Managers in monitoring Medicare patients, staying abreast of regulatory requirements, educating staff and physicians on compliance issues, preparing reports, and participating in Quality Improvement initiatives. To qualify for this position, candidates must possess a current Tennessee RN License and have at least three years of experience in case management with a strong understanding of quality and care management principles. While certifications in Case Management (CCM), Certification in Quality (CPHQ), or Case Management (ACMA) are preferred, they are not mandatory. The ideal candidate should demonstrate leadership skills, a proactive approach to problem-solving, and a commitment to continuous improvement in patient care delivery. Join LeConte Medical Center's team as the Coordinator of Quality and Care Management Services to contribute to the enhancement of patient care quality and continuity across the continuum.,