Company Description Cooee is an e-commerce platform that uses AI technology to analyse visitor behaviour, personalise offers, and boost conversions without compromising margins. The platform works with 100% of customers to enhance their shopping experience. Currently available on the Shopify app store, Cooee is expanding to other marketplaces and native integrations. Role Description This is a full-time on-site role for a Customer Success Associate located in Pune. The Customer Success Associate will be responsible for engaging with customers, providing support, ensuring customer satisfaction, and fostering customer retention on the platform. Qualifications Customer Engagement and Customer Support Skills Customer Satisfaction and Customer Retention Skills Analytical Skills Ability to communicate effectively with customers Experience in customer service or a related field Knowledge of e-commerce industry trends is a plus Bachelor's degree in Business, Marketing, or related field Salary Rs 25,000 to 30,000 per month Working independently to achieve daily goals
Cooee is re-writting rules of realtime personalization for customer engagement with our intent AI. Working with 250+ brands globally, we are looking to expand our C ustomer Success Team at Pune, India office. Looking at driven individuals, that are keen to learn and grow in our fast growing startup. Please note this is a role to be working from our Baner office, not remote. Responsibilities Laser sharp focus on working closely with customers Onboarding them and providing ongoing support Passion for problem solving Working with across global teams Qualifications Ecommerce/Shopify experience will be plus Freshers welcome to apply Good verbal and written communication skills Working independently to achieve daily goals and agreed KPI Salary Rs 25,000 to 30,000 per month
Cooee is re-writting rules of realtime personalization for customer engagement with our intent AI. Working with 250+ brands globally, we are looking to expand our C ustomer Success Team at Pune, India office. Looking at driven individuals, that are keen to learn and grow in our fast growing startup. Please note this is a role to be working from our Baner office, not remote. Responsibilities Laser sharp focus on working closely with customers Onboarding them and providing ongoing support Passion for problem solving Working with across global teams Qualifications Ecommerce/Shopify experience will be plus Freshers welcome to apply Good verbal and written communication skills Working independently to achieve daily goals and agreed KPI Salary Rs 25,000 to 30,000 per month