Appointment Specialist/ Assistant Counsellor Sman Recruit

1.0 - 3.0 years

5 Lacs

Greater Noida

Work from Office

Key Accountability & Responsibilities Role: Setup qualified meetings via telecalling for our closers Cold call prospective clients and increase mass reachout via telecalling Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation Engage with potential customers, identify key pain points, provide counselling to certain segments, and refer qualified leads to appropriate senior counsellors Maintain excellent and supportive rapport with all leads, improve show-up rates in the counselling sessions Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies Use CRM to track leads daily and manage pipeline Achieve monthly targets, and unlock fast growth opportunities Qualification Criteria For Assistant Counsellors: 6 months to 2 years of experience in counselling/telesales/customer service with high customer-interaction roles Excellent verbal communication skills, strong conversationalist, and well-versed in English Strong negotiation and objection handling skills with the ability to work within deadlines Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude Proficient with Microsoft Office / Google Documents and CRM systems. Additional Requirements This is a work-from-office role. Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount Keep company work & data 100% secure and not visible to any other but the employee Compensation: Upto INR 5,00,00 per annum plus incentives

Posted 11 hours ago

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