15 Conversational Design Jobs

As a Senior Specialist Business Consultant at NiCE, you will be a part of the AI Center of Excellence Organization, dedicated to delivering excellence and driving increased adoption and bottom-line ROI from the portfolio of AI solutions. Specifically, your focus will be on Intelligent Virtual Assistants (IVAs), Natural Language Understanding (NLU), and Interaction Analytics technologies. Your responsibilities will include: - Implementing, monitoring, and maintaining the health and functionality of Intelligent Virtual Assistants (IVAs). - Continuously assessing and optimizing NLU models for improved understanding, accuracy, and efficiency in processing and responding to user queries. - Analyz...

Role Overview: You are applying for a Senior Specialist Business Consultant position at NiCE within the AI Center of Excellence Organization. Your role will focus on delivering excellence and increasing adoption and bottom-line ROI from the portfolio of AI solutions, specifically Intelligent Virtual Assistants (IVAs), Natural Language Understanding (NLU), and Interaction Analytics technologies. As an IVA and NLU Model Implementation & Optimization Specialist, you will be responsible for ensuring optimal performance and continuous enhancement of customers" IVAs and NLU models. Key Responsibilities: - Implement, monitor, and maintain the health and functionality of Intelligent Virtual Assistan...

Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our peop...

Role Overview: As an AI/ML Full Stack Engineer, you will be responsible for implementing end-to-end, AI-powered solutions. Your primary focus will be on building and integrating AI solutions, full stack development, conversational flow & orchestration, data engineering & infrastructure, and cross-functional collaboration. Key Responsibilities: - Developing, training, and maintaining machine learning models such as NLP and recommendation engines for personalized product recommendations and conversational interfaces. - Implementing scalable pipelines to process and analyze large datasets including product data, user interactions, and logs. - Designing REST or GraphQL APIs to enable real-time c...

Location - Bengaluru,Mysuru,Remote Department: Solution Delivery About the Role We are seeking a skilled AI CX Automation Engineer to design, build, and optimize AI-driven workflows for customer support automation. This role will be responsible for enabling end-to-end L1 support automation using Freshworks AI (Freddy AI) and other conversational AI platforms. The ideal candidate will have strong technical expertise in conversational AI, workflow automation, and system integrations, working closely with Knowledge Managers and Customer Support teams to maximize case deflection and resolution efficiency. Key Responsibilities AI Workflow Design: Build, configure, and optimize conversational AI w...

As a Conversational Designer, you will be responsible for creating engaging and scalable conversational experiences across various platforms such as chatbots, virtual assistants, and omnichannel interfaces. Your role will involve collaborating with teams to deliver impactful solutions, especially in healthcare and other complex industries. Your essential responsibilities will include gathering technical requirements, designing conversational flows, creating prototypes, and delivering chatbot and virtual assistant experiences. You will contribute to conversational UI, interactions, and visual tone while ensuring alignment with brand principles. Additionally, you will use data-driven insights ...

As a talented Kore.ai Developer with over 3 years of experience in developing, deploying, and managing AI-powered automation solutions using the Kore.ai XO Platform (version 11+), you will play a crucial role in implementing cutting-edge AI Business Automation projects. Your expertise in Conversational AI, Generative AI, and Contact Center AI, coupled with a deep understanding of NLP/NLU, LLM integrations, and Conversational Design principles, will be instrumental in helping clients enhance their Customer Experience (CX) and Employee Experience (EX) through intelligent automation. You will be responsible for working on diverse AI Business Automation projects spanning various industries, leve...

Job Description Yubi is a leading global debt market platform that is transforming the way finance flows between borrowers, lenders, and investors. At Yubi, we offer a plethora of opportunities for individuals seeking to make a significant impact in the financial services industry. Our commitment to transparency, collaboration, and innovation sets us apart as a disruptor in the market, providing a platform where potential can be unleashed. Yubi, formerly known as CredAvenue, has redefined the global debt markets by facilitating the discovery, investment, fulfillment, and collection of debt solutions worldwide. With a strong focus on technology, we have created a two-sided debt marketplace th...

Yubi, formerly known as CredAvenue, is leading the transformation of global debt markets by facilitating the flow of finance among borrowers, lenders, and investors. As the world's possibility platform for debt solutions, Yubi offers a comprehensive suite of products to enable seamless discovery, investment, fulfillment, and collection processes. Opportunities abound at Yubi, where individuals are empowered with the necessary tools to capitalize on them. Since its inception in 2020, Yubi has been dedicated to leveraging technology to revolutionize the global institutional debt market. The two-sided debt marketplace connects institutional and high net-worth investors with corporate borrowers,...

100% Remote (India) | AI Optimization Specialist | Fintech SaaS Firm About the Role: AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization. You&aposll work with 1820 customers post-implementation and collaborate closely with product, implementation, and AI teams. Key Responsibilities: Analyse conversation data to identify improvement areas Implement optimizations to enhance bot performance and user experience Conduct A/B testing and monitor AI health metrics Collaborate cross-functionally and contribute to best practices What Were Looking For: 12 years ...

As a Senior Specialist Business consultant (AI- Application Consultant) at NiCE, you will be part of the AI Center of Excellence Organization, focused on delivering excellence and driving increased adoption and bottom-line ROI from our portfolio of AI solutions, specifically in Intelligent Virtual Assistants (IVAs), Natural Language Understanding (NLU), and Interaction Analytics technologies. Your role will involve ensuring optimal performance and continuous enhancement of customers" IVAs and NLU models. You will play a crucial role in implementing and optimizing IVAs and NLU models, analyzing data to derive insights for improvement, conducting testing and quality assurance, collaborating wi...

You are an exceptional, innovative, and passionate individual looking to grow with NTT DATA. If you want to be part of an inclusive, adaptable, and forward-thinking organization, this opportunity is for you. As a Salesforce Datacloud & Agentforce Solution Architect, you will be responsible for designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform. Your role will involve utilizing Agentforce capabilities to create automated customer interactions across various channels, leveraging strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Your core responsibilities will inclu...

As a Salesforce Datacloud & Agentforce Solution Architect at NTT DATA in Hyderabad, Telangana (IN-TG), India, you will be responsible for designing, developing, and implementing AI-powered conversational experiences within the Salesforce platform. Your role will involve utilizing Agentforce capabilities to create automated customer interactions across various channels, requiring strong technical skills in Salesforce development and natural language processing (NLP) to build effective virtual agents. Your core responsibilities will include architecting and building data integration solutions using Salesforce Data Cloud to unify customer data from diverse sources, implementing data cleansing, ...

At SquadStack, were building GenAI AI Agents that are intuitive, intelligent, and capable of truly human-like conversations. As a Voice AI Product Analyst, youll help bring AI agents to life by transforming real-world business needs into smart, scalable voice experiences. This is a hands-on role for someone with an entrepreneurial mindset who wants to learn fast, build boldly, and shape how people interact with AI. Where you'll make an Impact Convert business goals into agentic workflows by designing and iterating on conversation flows and logic Write and test prompts that bring out the best from LLMs in a voice-first context. Evaluate, debug, and improve voicebot performance using structure...

Role & responsibilities Senior Front-End Web Experience UI Developer (React.js / Next.js / Conversational UIs / Creative, Immersive and Fluid Web Experiences) About the Role We are seeking a highly skilled and creative Front-End Web Experience UI Developer with deep expertise in React.js, Next.js, and cutting-edge UI technologies for building modern web experiences. You will be responsible for building immersive, fluid, real-time, and responsive web applications that include multi-pane interfaces, canvas-based visual tools, conversational UIs powered by AI and LLMs, multi-modal creative content generated by AI models, and generative UI components. This role is ideal for someone who thrives o...