8 Conversational Bots Jobs

TTEC-Digital is looking for a Google CCAI Dialogflow Support Engineer. Requirements 7+ years of experience as a Technical Lead in Customer Service Technology 3+ years of experience supporting Google CCAI Dialogflow Good knowledge of GCP CCAI service 1+ year experience with Agent Assist Experience supporting conversational bots for various channels (web, voice, WhatsApp, Facebook Messenger, SMS, etc.) Experience in supporting user-centric conversation experiences involving chat, text, or voice strong understanding of sentiment analysis, Intent classification, dialog flows, personality insight, Text to Speech, Speech to Text Sound knowledge of cloud platforms (GCP required, AWS or Azure) Integ...

Candidates with Minimum 15+years of experience Digital Transformation / Contact Centre Transformation / CX Transformation for international / mix of domestic & international processesThis person will be responsible for managing multiple accounts with a large employee span (multiple domains like CRM , Tech, aviation, Retail, travel, etc voice majorly, along with non-voice)Good experience in Lean, Process re-engineering and deployment of AI solutions is required Experience required on deploying solutions such as Voice Bot, Chat Bots,Conversational bots etcWorking knowledge of the Scaled Agile Framework Experience in the contact center or BPO industry Six Sigma Greenbelt or Blackbelt PMP certif...

Role Overview: You will be responsible for designing solution architecture for AI/ Gen AI-enabled applications for various use cases across different functions. This will involve architecting solutions for production-grade AI/ Gen AI applications such as RAG, Call Analytics, Conversational Bots (text and voice), AI/ Multi AI agents, and AI-based Search. You will also evaluate Agentic AI platforms from hyper-scalers, AI native players, and SaaS players, and integrate these platforms with Dialer/ Telephony systems, Chat platforms, Mobile/ Digital Apps, and CRM applications. Additionally, you will design data platforms for Gen AI to handle unstructured data and streaming data in real-time acros...

Role Overview: You will be joining Marcom, the globally led creative team at Apple responsible for consumer-facing marketing. Your role as an ML Engineer will involve leading the machine learning project lifecycle, designing virtual assistants, and developing advanced analytics to drive innovation and solve business challenges with AIOps expertise. Key Responsibilities: - Drive the entire machine learning project lifecycle with best practices and software delivery. - Lead the design and development of virtual assistants using Conversational AI platforms. - Engage with business stakeholders and leverage LLM technologies for advanced analytic solutions. Qualification Required: - 5-7 years of e...

As an Associate Director - Contact Center Transformation in Mumbai/Pune, your role will involve managing multiple accounts across various domains such as CRM, Tech, aviation, Retail, and travel, with a focus on voice services predominantly, complemented by non-voice services. You should have a minimum of 15+ years of experience and expertise in Digital Transformation, Contact Centre Transformation, and CX Transformation for international and mix of domestic & international processes. Key Responsibilities: - Possess expertise in Lean methodologies, Process re-engineering, and deployment of AI solutions. - Proficiency in deploying solutions like Voice Bot, Chat Bots, Conversational bots, etc. ...

As an AI Architect at Datafoundry AI, a leading AI-first company driving digital transformation, you will be a key player in shaping cutting-edge AI solutions for various industries. With a primary focus on the Life Sciences sector, especially in the Safety Vigilance domain, Datafoundry is at the forefront of developing AI/ML algorithms to address digitalization challenges across sectors like Healthcare, Utilities, Aerospace and Defence, Manufacturing, and Banking. In this role, you will be responsible for conceptualizing and architecting AI solutions that meet evolving requirements and drive innovation in computer vision, Natural Language Processing (NLP), and reinforcement learning domains...

You will be part of Boston Consulting Group, collaborating with leaders in business and society to address critical challenges and seize opportunities. BCG, a pioneer in business strategy since 1963, now specializes in total transformation, facilitating complex change, fostering organizational growth, establishing competitive advantages, and driving bottom-line impact. Success requires a combination of digital and human capabilities, and our diverse global teams offer deep industry knowledge and varied perspectives to instigate change. BCG provides solutions through cutting-edge management consulting, technology and design, corporate and digital ventures, and business purposes. Our collabora...

The ideal candidate for the position of Associate Director - Contact Center Transformation in Mumbai/Pune should have a minimum of 15+ years of experience. They should possess expertise in Digital Transformation, Contact Centre Transformation, and CX Transformation for both international and mix of domestic & international processes. The role involves managing multiple accounts across various domains such as CRM, Tech, aviation, Retail, and travel, focusing on voice services predominantly, complemented by non-voice services. A successful candidate must have a strong background in Lean methodologies, Process re-engineering, and the deployment of AI solutions. Proficiency in deploying solution...