3 Conversational Agents Jobs

As an AI & Business Automation Manager at our fast-growing real estate company in Kolkata, your role will involve sitting with different teams to understand their challenges and designing tools, workflows, or AI solutions that can make their jobs 10x easier. You should be a go-getter who actively finds ways to overcome obstacles, test ideas quickly, run optimizations independently, and enhance our business efficiency. Additionally, you will lead a small support team and drive efficiency projects across various departments such as sales, civil, finance, and marketing. **Responsibilities:** - Collaborate with departments to identify problems and design practical solutions. - Lead a small automation support team to execute and maintain workflows. - Build and optimize integrations across platforms like Zoho, Pabbly, WATI, Zapier, n8n, etc. - Research and implement AI tools such as ChatGPT, Twilio AI, LangChain, etc. - Create AI agents for prequalification, data entry, customer engagement, or budgeting assistance. - Develop dashboards and databases for central business intelligence. - Test and run optimizations to enhance performance. - Train teams on new workflows, monitor adoption, and drive continuous improvement. **Requirements:** - Minimum 1 year of hands-on experience in workflow automation or business process design. - Proficiency in no-code/low-code platforms like Zoho, Pabbly, Zapier, Make, Airtable, Notion, etc. - Good understanding of APIs and integrations. - Exposure to AI tools and conversational agents. - Solution-first mindset with a focus on resourcefulness, speed, and execution. - Leadership skills to manage teams and cross-functional projects. - Strong communication skills for collaboration with non-technical departments. **Nice to Have:** - Knowledge of basic coding or scripting languages like Python, Google Apps Script. - Experience in operations-heavy industries such as real estate, logistics, or finance. - Familiarity with data dashboards and analytics. In this role, you will lead the AI-first transformation of our real estate company, work closely with the founder, have the freedom to experiment with your ideas, and enjoy a competitive salary with opportunities for career growth. Our work culture is described as youthful, energetic, and practical. To apply for this position, please complete our quick form [here](https://forms.gle/bpuwQhLdSzszT7HR7). Applications without this form will not be considered.,

Role Overview: As a Staff Data Scientist at Swiggy, you will lead the design and implementation of cutting-edge AI solutions, focusing on Large Language Models (LLMs), Generative AI applications, and Agentic AI platforms. Your role demands expertise in AI-native products, hands-on experience with real-world GenAI deployment, and a clear understanding of trade-offs while building scalable solutions for production environments. You will act as a pivotal leader in designing and implementing the next generation of AI-first systems at Swiggy, working with multi-agent systems, defining operational workflows, and ensuring the alignment of AI capabilities with Swiggy's business vision and customer needs. Key Responsibilities: - Overall 8-12 years of experience in AI and Data science with 2-3 years of hands-on experience with Large Language Models (LLMs), Generative AI applications, and Agentic AI architectures (e.g., multi-agent workflows, copilots, autonomous agents). - Proven track record of building AI-first systems such as conversational agents and copilots. - Strong system design skills with experience in designing scalable, low-latency AI-powered platforms. - Familiarity with orchestration tools/technologies like LangGraph, CrewAI, AutoGen, and distributed multi-agent system design. - Deep understanding of the trade-offs between open-source vs proprietary AI models and related tools. - Experience building or integrating components such as Ontology Layers, Graph Knowledge Bases, and feedback loops into AI systems. Qualifications Required: - Expertise in evaluating build-vs-buy options and supporting recommendations with logical explanations. - Ability to identify scalability, latency, and inference-cost bottlenecks and devise solutions. - Updated knowledge and insights on the latest tools, frameworks, and trends in AI and multi-agent ecosystems. - Strong curiosity and empathy for end-user personas. - Demonstrates end-to-end product thinking beyond model performance. - Ability to connect AI capabilities with business KPIs while ensuring ROI on AI investments. - Experience working closely with Product Managers to identify workflows and bottlenecks, collaboratively defining roadmaps. Additional Details: Swiggy is India's leading on-demand delivery platform, leveraging data science and cutting-edge AI to redefine convenience for millions of customers. The AI team values cross-functional collaboration, open sharing of ideas, and innovation to roll out AI solutions at scale. If you join Swiggy, you will have the opportunity to work on impactful and challenging projects in the AI domain, build innovative solutions at scale, and directly impact millions of users. The collaborative work culture at Swiggy fosters learning, growth, and innovation.,

We are looking for a talented AI & Automation Engineer with 0-2 years of experience to join our team in Mumbai on a full-time basis. As an AI & Automation Engineer, you will be responsible for designing, developing, and implementing cutting-edge AI systems with a focus on Large Language Models (LLMs) and automation solutions driven by AI. Your role will involve working with Python, utilizing LLM frameworks like Ollama and Hugging Face, and applying your expertise in conversational agents and automation principles to solve complex challenges and drive innovation. Your key responsibilities will include: - Developing and optimizing LLM-powered applications for automation and natural language processing. - Crafting effective prompts to enhance LLM output quality for various applications. - Designing and implementing conversational agents like chatbots using LLMs. - Building end-to-end automation workflows using Python and AI/ML tools. - Collaborating with cross-functional teams to align AI solutions with business objectives. To be successful in this role, you must have proficiency in Python, a deep understanding of LLM architectures, hands-on experience with LLM frameworks like Ollama and Hugging Face, expertise in prompt engineering, and the ability to build conversational agents. Additionally, familiarity with cloud platforms such as AWS, GCP, or Azure is desirable. We are looking for candidates with educational qualifications in Computer Science, AI, Data Science, or related fields, along with hands-on experience in AI/ML development, specifically focusing on LLMs or NLP. A portfolio showcasing projects related to LLM applications, automation workflows, or conversational agents is highly recommended. In addition to technical skills, we value strong analytical and communication skills, the ability to convey technical concepts to non-technical stakeholders, and a curiosity to experiment with new tools and adapt to evolving technologies. If you meet the qualifications mentioned above and are excited about working in a collaborative and innovative environment, we encourage you to apply for this full-time, permanent position with us in Mumbai. Application Questions: - Are you proficient in Python - Do you have a deep understanding of LLM architectures, such as Transformer models - Have you used Hugging Face libraries or models like Transformers or Diffusers - Do you have expertise in prompt engineering and optimizing LLM interactions - Have you built conversational agents such as chatbots or dialogue systems - Have you worked with any cloud platforms like AWS, GCP, or Azure Work Location: In person,