BPO Hiring For Cell Phone Voice Process 9AM To 9PM Shift - 4 LPA Smart Source

1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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BPO Hiring For Cell Phone Voice Process 9AM To 9PM Shift - 4 LPA Smart Source

1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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Posted 1 day ago

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA - Gurugram Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

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BPO- Hiring For UK VOICE CUSTOMER SERVICE Process - 4.05 LPA Grad/UG/ Fresher - 2.80 LPA Graduate/ UG's With 1 Year Any Domain Experience - 4.05 LPA No B.E/B.Tech 5 Days Cabs 24/7 Pls Call- Dipankar @ 9650094552 Only Work From Office Available

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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BPO- Hiring For UK Voice Customer Service Process 4.05 LPA Gurugram Grad/U/G's Fresher 2.80 LPA Grad/Ug's With 1 Year Experience In Any Domain 4.05 LPA GGN NO BE/BTECH 5 Days Cabs 24/7 Pls Call- Dipankar @ 9650094552 Only Work From Office Only.

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA GGN Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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BPO- Hiring For UK Voice Customer Service Process -4.05 LPA GGN Grad/UG's Fresher 2.80 LPA Grad/UG's With 1 Year Experience in Any Domain 4.05 LPA NO BE/BTECH 5 Days Cabs 24/7 Pls Call- Dipankar@ 9650094552 WORK FROM OFFICE ONLY. NO for WFH

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BPO Hiring For International Voice Process - 4.70 LPA Gurugram Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

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Hiring For International Voice Process Grad Fresher 23800 p.m. U/G/BE/B.Tech 6 Months exp in Inter'nl BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 32K 5 Day Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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BPO Hiring - E - Commerce Non Voice Email Chat Process 3.60 LPA GGN Smart Source

0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

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Hiring For E - Commerce Non Voice Email And Chat Process 23K Per Month GGN Grad/UG/ - Fresher Can Apply Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 1 day ago

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BPO Hiring - E - Commerce Non Voice Email Chat Process 3.60 LPA GGN Smart Source

0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

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Hiring For E - Commerce Non Voice Email And Chat Process 23K Per Month GGN Grad/UG/ - Fresher Can Apply Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

Posted 2 days ago

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA GGN Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 2 days ago

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 2 days ago

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BPO Hiring For UK Voice Customer Service Process 4.05 LPA - Gurugram Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 2 days ago

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BPO Hiring For Non Voice Fraud Banking Process 7 LPA GGN Smart Source

2.0 - 7.0 years

2 - 7 Lacs

gurugram

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Hiring For Fraud Non Voice Banking Process - 7.00 LPA GGN Only Grad/ BE/ Btech.Min. 1Yr. Fraud Banking Non Voice Process (Either Bpo/Non Bpo Exp. - Eligible) 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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BPO Hiring For Non Voice Fraud Banking Process 7 LPA GGN Smart Source

2.0 - 7.0 years

2 - 7 Lacs

gurugram

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Hiring For Non Voice Fraud Banking Process - 7.00 LPA GGN Only Grad/ B.Tech/B.E. - Min.1 year Fraud Banking Experience (Either BpO/Non Bpo- Eligible) 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 2 days ago

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 2 days ago

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 2 days ago

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Hiring For Top International BPO || Top Brands || UK Shifts || Mark Makers Consultancy Services

1.0 - 5.0 years

3 - 6 Lacs

noida, gurgaon/gurugram, delhi / ncr

Work from Office

Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Graduate / Undergraduate Freshers Are Also Eligible For this Candidates should have Excellent communication skills. Sal up-to :- 6 Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rahul CONTACT NO:- 8802567376 Call or WhatsApp your resume for the same.

Posted 3 days ago

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BPO Hiring For Non Voice Fraud Banking Process 6.50 LPA GGN Smart Source

2.0 - 5.0 years

2 - 6 Lacs

gurugram

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Posted 3 days ago

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BPO Hiring For Voice Process Australian Shifts Salary 3.80 LPA Gurgaon Smart Source

1.0 - 6.0 years

1 - 3 Lacs

gurgaon/gurugram

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BPO - Hiring For Voice Process Australian Shifts 3.80 LPA GGN Grad / BE/B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 3 days ago

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BPO Hiring - E - Commerce Non Voice Email Chat Process 3.80 LPA GGN Smart Source

0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

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Hiring For E - Commerce Non Voice Email And Chat Process 24K Per Month GGN Grad/UG/Fresher Can Apply. NO BE/Btech Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

Posted 3 days ago

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BPO Hiring For Voice Process Australian Shifts Salary 3.80 LPA Gurgaon Smart Source

1.0 - 6.0 years

1 - 3 Lacs

gurgaon/gurugram

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Posted 3 days ago

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BPO Hiring For Social Media International Blended Process 5.00 LPA Smart Source

1.0 - 6.0 years

1 - 5 Lacs

gurgaon/gurugram

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BPO- Hiring For Social Media Blended Process- 5.00 LPA GGN Grad./UG's/B.E./B.TECH With Min.12 Months Exp. in Voice/Chat Process With International BpO. Mandate 5 Days Cabs 24/7 Pls Call- Dipankar@ 9650094552 WORK FROM OFFICE ONLY. NO for WFH

Posted 3 days ago

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 3 days ago

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BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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Posted 4 days ago

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Exploring Convergys Jobs in India

Convergys is a global leader in customer management, with a significant presence in India. Job seekers looking to work in the customer service industry can find a range of opportunities with Convergys in various cities across the country. In this article, we will explore the job market for Convergys in India, including top hiring locations, salary ranges, career paths, related skills, and interview questions.

Top Hiring Locations in India

Bangalore
Hyderabad
Pune
Gurgaon
Chennai

Average Salary Range

The average salary range for Convergys professionals in India varies based on experience level. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in Convergys may involve starting as a Customer Service Associate, then progressing to roles such as Team Leader, Operations Manager, and eventually moving up to Senior Management positions.

Related Skills

In addition to customer service skills, professionals in Convergys roles may benefit from having strong communication skills, problem-solving abilities, and a customer-centric approach.

Interview Questions

What qualities do you possess that make you a good fit for a customer service role? (basic)
How do you handle irate customers and diffuse tense situations? (medium)
Can you give an example of a time when you went above and beyond to satisfy a customer's needs? (medium)
How do you prioritize tasks when dealing with multiple customer inquiries simultaneously? (basic)
What steps would you take to improve customer satisfaction scores in a call center environment? (advanced)
How do you stay motivated during repetitive tasks in a customer service role? (basic)
Describe a challenging customer interaction you have had and how you resolved it. (medium)
How do you handle confidential customer information in accordance with data protection regulations? (basic)
What strategies would you implement to reduce customer wait times in a call center? (advanced)
How do you handle feedback from supervisors or customers? (medium)
Describe a situation where you had to deal with a difficult coworker and how you resolved the conflict. (medium)
How do you stay updated on product knowledge and company policies to better assist customers? (basic)
Can you provide examples of how you have successfully upsold products or services to customers? (medium)
How do you handle a situation where a customer is dissatisfied with the service provided? (medium)
Describe a time when you had to quickly learn about a new product or service to assist a customer. (medium)
How do you ensure accuracy when entering customer data into a system? (basic)
What do you think are the most important qualities for a customer service representative to have? (basic)
How do you handle high call volumes while maintaining quality customer service? (medium)
Describe a situation where you had to collaborate with team members to resolve a customer issue. (medium)
How do you handle stress and pressure in a fast-paced customer service environment? (medium)
What tools or software have you used in previous customer service roles? (basic)
How do you prioritize empathy and understanding in your interactions with customers? (basic)
Can you provide examples of how you have contributed to improving team performance in a customer service setting? (medium)
How do you handle a situation where a customer is asking for a refund or compensation? (medium)

Closing Remark

As you prepare for your Convergys job application and interview, remember to showcase your customer service skills, problem-solving abilities, and your passion for helping others. With the right preparation and confidence, you can excel in your Convergys career journey in India. Good luck!

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