BPO Hiring For International Voice Process - 4.70 LPA Gurugram Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Hiring For International Voice Process Grad Fresher 23800 p.m. U/G/BE/B.Tech 6 Months exp in Inter'nl BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 32K 5 Day Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Posted 4 hours ago

Apply

BPO Hiring For Health Care Voice Process - Gurugram 6.50 LPA Smart Source

2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Health Care Voice CS Process - 6.50 LPA GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service With International BpO Must 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 4 hours ago

Apply

BPO Hiring For Health Care Voice Process 6.50 LPA GGN Smart Source

1.0 - 6.0 years

3 - 6 Lacs

gurugram

Work from Office

Hiring For International Health Care Voice Process - 6.50 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service With International Bpo Must. 24/7 5 Day Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 4 hours ago

Apply

BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 4 hours ago

Apply

BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 5 hours ago

Apply

BPO Hiring For Banking Email And Chat Process - Gurugram 5.20 LPA Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For International Banking Email And Chat CS Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 5 hours ago

Apply

BPO Hiring For Customer Service Banking Email And Chat 5.20 LPA GGN Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring For International Email And Chat CS Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 5 hours ago

Apply

BPO- Hiring For International Retail Voice Process - 4.25 LPA - GGN Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad &UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 5 hours ago

Apply

International Voice : BPO : 5.5 LPA : Grads and UG : Gurgaon : Apply Outpace Consulting Services

1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Dail...

Posted 6 hours ago

Apply

BPO- Hiring For International Retail Voice Process - 4.25 LPA - GGN Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 1 day ago

Apply

BPO Hiring For International Voice Process - 4.70 LPA Gurugram Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 1 day ago

Apply

BPO Hiring For Health Care Voice Process 6.50 LPA GGN Smart Source

1.0 - 6.0 years

3 - 6 Lacs

gurugram

Work from Office

Posted 1 day ago

Apply

BPO Hiring For Health Care Voice Process - Gurugram 6.50 LPA Smart Source

2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Posted 1 day ago

Apply

BPO Hiring For Customer Service Banking Email And Chat 5.20 LPA GGN Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Posted 1 day ago

Apply

International Process : 5.5 LPA : Grads and UG : Gurgaon : Apply Now Outpace Consulting Services

1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

Work from Office

Posted 1 day ago

Apply

British Airways (Voice Process) 22-35k + huge perks Epic Consultancy

0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram

Work from Office

UK Travel Captive Unit hiring for Blended Process Process1. Travel Voice Customer Service Process - Graduate, Undergraduate freshers or with Bpo or Non Bpo experience can apply - Excellent comms required - Freshers - 22000, Experienced upto 35200 - 4400 attendance allowance, 200 per day night shift allowance plus performance based incentives upto 9k - 5 days working, Both side AC Cabs, Insurance, Staff Travel - Only 1 round selection - Work Location Gurugram, Noida Also hiring freshers and experienced for various Bpo & Captive Units of Gurgaon and Noida - Customer Service, Sales, Collection, Technical Support Process - Undergraduates, Graduates freshers or experienced in Bpo or non Bpo can a...

Posted 1 day ago

Apply

BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 2 days ago

Apply

BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 2 days ago

Apply

BPO Hiring For Telecom Chat Process - Salary Upto 4.50 LPA - Gurugram Smart Source

1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 2 days ago

Apply

BPO Hiring For Banking Email And Chat Process - Gurugram 5.20 LPA Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Posted 2 days ago

Apply

BPO Hiring For Banking Email And Chat Process - Gurugram 5.20 LPA Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Posted 3 days ago

Apply

BPO Hiring For Customer Service Banking Email And Chat 5.20 LPA GGN Smart Source

2.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Posted 3 days ago

Apply

BPO- Hiring For International Retail Voice Process - 4.25 LPA - GGN Smart Source

0.0 - 5.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

Posted 3 days ago

Apply

BPO Hiring - E - Commerce Non Voice Email Chat Process 3.60 LPA GGN Smart Source

0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For E - Commerce Non Voice Email And Chat Process 23K Per Month GGN Grad/UG/ - Fresher Can Apply Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

Posted 3 days ago

Apply

BPO Hiring For International Chat Process - 24K Per Month Gurugram Smart Source

0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Posted 3 days ago

Apply

Page 1 of 10

Previous 1 2 3 4 5 6 7 8 Next

Exploring Convergys Jobs in India

Convergys is a global leader in customer management, with a significant presence in India. Job seekers looking to work in the customer service industry can find a range of opportunities with Convergys in various cities across the country. In this article, we will explore the job market for Convergys in India, including top hiring locations, salary ranges, career paths, related skills, and interview questions.

Top Hiring Locations in India

Bangalore
Hyderabad
Pune
Gurgaon
Chennai

Average Salary Range

The average salary range for Convergys professionals in India varies based on experience level. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

A typical career path in Convergys may involve starting as a Customer Service Associate, then progressing to roles such as Team Leader, Operations Manager, and eventually moving up to Senior Management positions.

Related Skills

In addition to customer service skills, professionals in Convergys roles may benefit from having strong communication skills, problem-solving abilities, and a customer-centric approach.

Interview Questions

What qualities do you possess that make you a good fit for a customer service role? (basic)
How do you handle irate customers and diffuse tense situations? (medium)
Can you give an example of a time when you went above and beyond to satisfy a customer's needs? (medium)
How do you prioritize tasks when dealing with multiple customer inquiries simultaneously? (basic)
What steps would you take to improve customer satisfaction scores in a call center environment? (advanced)
How do you stay motivated during repetitive tasks in a customer service role? (basic)
Describe a challenging customer interaction you have had and how you resolved it. (medium)
How do you handle confidential customer information in accordance with data protection regulations? (basic)
What strategies would you implement to reduce customer wait times in a call center? (advanced)
How do you handle feedback from supervisors or customers? (medium)
Describe a situation where you had to deal with a difficult coworker and how you resolved the conflict. (medium)
How do you stay updated on product knowledge and company policies to better assist customers? (basic)
Can you provide examples of how you have successfully upsold products or services to customers? (medium)
How do you handle a situation where a customer is dissatisfied with the service provided? (medium)
Describe a time when you had to quickly learn about a new product or service to assist a customer. (medium)
How do you ensure accuracy when entering customer data into a system? (basic)
What do you think are the most important qualities for a customer service representative to have? (basic)
How do you handle high call volumes while maintaining quality customer service? (medium)
Describe a situation where you had to collaborate with team members to resolve a customer issue. (medium)
How do you handle stress and pressure in a fast-paced customer service environment? (medium)
What tools or software have you used in previous customer service roles? (basic)
How do you prioritize empathy and understanding in your interactions with customers? (basic)
Can you provide examples of how you have contributed to improving team performance in a customer service setting? (medium)
How do you handle a situation where a customer is asking for a refund or compensation? (medium)

Closing Remark

As you prepare for your Convergys job application and interview, remember to showcase your customer service skills, problem-solving abilities, and your passion for helping others. With the right preparation and confidence, you can excel in your Convergys career journey in India. Good luck!

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.