R&R Fulfilment Manager | HO Kotak Life Insurance

6.0 - 11.0 years

1 - 6 Lacs

goregaon, mumbai (all areas)

Work from Office

GREETINGS FROM KOTAK LIFE INSURANCE !! Job Posting R&R Fulfilment Manager Interested Candidates Can share their CV on kli.deepa-sawant@kotak.com or can contact us on 9969675967 Location: Goregaon (East), Mumbai Corporate Office Department: DEG ( Distribution Enablement Group ) Level: Senior/Chief Manager (L4/L5) Summary : We are looking for an experienced professional to join our Rewards & Recognition (R&R) Fulfilment team, ensuring seamless execution of contests, travel programs, and vendor management processes. Role Objective : To manage end-to-end fulfilment of contests and R&R programs, vendor management, and travel/event logistics while ensuring cost optimization, timely delivery, and high-quality experiences for qualifiers. Key Responsibilities : Select gifts and rewards within the defined budget during contest/program designing. Manage end-to-end fulfilment of contests & programs within defined processes. Lead vendor selection, negotiation, onboarding, and evaluation for fulfilment requirements. Coordinate with Sales teams for contest/program communication related to R&R. Manage invoicing and payments by providing necessary details to Accounts. Oversee creation of certificates, plaques, and trophies for felicitations. Monitor and audit vendor performance periodically. Supervise fulfilment-related call centre operations and handle R&R query portal. Prepare travel data (HUB-wise) for visa processing, ticketing, rooming, and itinerary. Coordinate with travel partners and communicate with qualifiers/travellers. Share tickets, travel plans, and updates with Sales teams & qualifiers. Support audits, reviews, and data reporting for management. Provide monthly fulfilment provisions to Accounts team. Execute any other event-related requirements. Must-Have Qualifications & Skills : Education: Graduate and above. Experience: 5+ years in R&R fulfilment, event logistics, MICE (Meetings, Incentives, Conferences, Exhibitions), or convention management. Skills/Competencies: Strong vendor management & negotiation skills Hands-on experience in R&R fulfilment and travel program execution Excellent communication & coordination skills Ability to manage budgets, timelines, and multiple stakeholders Job Level Position: Senior/Chief Manager Grade: L4/L5 Expertise Level: Intermediate

Posted 3 days ago

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