Contributions Operations

Description

• Performs contributions processes by following Standard-Operating-Procedures.
• Performs quality checking, Ready to take additional assignments/challenges, Flexible with Tasks/Assignments and shift alignment.
• Proactively approach to identify issues/exception and escalate queries/issues to the seniors.
• Works collaboratively with team members to analyse the root cause; provides suggestion to supervisors/SMEs to get the resolution.
• Identify process improvement opportunities and communicate to supervisor for implementation.
• Seeks ways to gain in depth process knowledge. Actively participates in the Domain Training Programs, completes it successfully by clearing post training evaluation.
• Deliver assigned task on time and maintain process controls
• The candidate should have at least 2 years’ experience in similar industry / processes with US / Global clients
• Must have knowledge and experience with the Acclaim or similar platform
• Possesses good analytical skills & Accounting knowledge, understanding of financial entries and impacts
• Proficient in MS Excel and MS Word
• Strong sense of urgency, ownership, and accountability for completing the assigned task
• Flexible with shift alignment and ready to work as per the plan
• Ability to maintain a positive attitude
• Good written and verbal communication skills needed to work effectively with internal and external customers.
• Ability to collaborate with a team and work well with others
• Knowledge of consumer driven health care plans, US Banking, Card network is a plus.
  

Qualifications

Graduation

Shift:-Rotational Shift (Day & Night)