19 Contract Renewals Jobs

As a specialized professional in Oracle Cloud Service Contract Management and Project Portfolio Management (PPM) modules, your role will entail: - Designing and configuring Service Contract Management modules including contract templates, workflows, and integrations - Completing at least 2 implementations involving Project Costing, Project Contracts, and Project Billing Your profile should include hands-on experience in supporting service and supplier contract agreements, configurable service packages, contract renewals, flexible billing, and integrated entitlement processing. What you'll love about working with us: - We value flexibility and support a healthy work-life balance through remote and hybrid work options - Competitive compensation and benefits - Career development programs and certifications in cloud technologies - A diverse and inclusive workplace that fosters innovation and collaboration Capgemini is a global business and technology transformation partner, committed to helping organizations accelerate their transition to a digital and sustainable world. With a team of over 340,000 professionals in more than 50 countries, Capgemini leverages its 55-year heritage to deliver end-to-end services and solutions in AI, cloud, data, and more. Trusted by clients worldwide, Capgemini aims to unlock the value of technology for businesses while making a positive impact on society.,

About FloBiz: FloBiz is a company dedicated to providing innovative solutions in the SaaS (Software-as-a-Service) industry. They are committed to offering top-notch services that cater to the needs of their customers effectively. About myBillBook: myBillBook is a part of FloBiz, focusing on delivering exceptional services related to contract renewals and customer satisfaction. They strive to ensure a seamless experience for their clients and maintain strong relationships with them. Position Overview: As a Renewal Agent at myBillBook, you will play a crucial role in engaging with customers over phone calls to manage their contract renewals efficiently. Your dedication to ensuring high customer satisfaction and driving revenue growth will be paramount in this role. Utilizing your communication skills, persuasive abilities, and product knowledge, you will contribute to successful renewals and uphold the company's reputation. Key Responsibilities: - Proactively reach out to customers via phone calls to manage contract renewals effectively. - Serve as the primary point of contact for customers, building and maintaining strong relationships. - Understand customer needs, gather feedback, and address any concerns or issues promptly. - Communicate the value and benefits of continued service to customers clearly. - Identify opportunities for upselling or cross-selling additional products or services. - Negotiate contract terms and pricing to maximize customer satisfaction and achieve renewal targets. - Maintain accurate records of customer interactions and renewal activities in the CRM system. - Collaborate with internal teams to ensure a smooth renewal process and resolve customer-related issues. - Monitor the renewal pipeline and follow up with customers proactively to ensure timely renewals. - Stay updated on industry trends, competitor offerings, and customer feedback to enhance the renewal process. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - 1-3 years of experience in a customer-facing role, preferably in phone-based sales or renewal. - Strong negotiation and persuasion skills with the ability to handle objections effectively. - Excellent verbal communication skills and active listening abilities. - Detail-oriented, organized, and self-motivated with a track record of meeting renewal targets. - Familiarity with CRM systems and sales tools. - Knowledge of the SaaS industry and subscription-based business models. - Ability to adapt to a fast-paced environment and maintain a positive demeanor during high call volumes. Join myBillBook in Noida, Sec 1, and enjoy a competitive salary package, health benefits, and opportunities for career growth. If you are passionate about delivering exceptional customer experiences over phone calls and contributing to revenue growth, apply now for the position of Renewal Agent (Phone-Based) in the SaaS industry.,

The position of Renewal Agent in the SaaS (Software-as-a-Service) industry requires a customer-focused and results-driven individual to engage with customers over phone calls, manage contract renewals, and ensure high levels of customer satisfaction. As a Renewal Agent, you will utilize your excellent communication skills, persuasive abilities, and product knowledge to drive successful contract renewals and contribute to revenue growth. This role demands a proactive approach, strong negotiation skills, and the ability to excel in a fast-paced, phone-based environment. Responsibilities: - Proactively manage contract renewals by engaging with customers via phone calls. - Cultivate and maintain strong relationships with customers, acting as their primary contact for renewal-related matters. - Gather feedback, address concerns or issues, and comprehend customer needs effectively. - Clearly communicate the value and benefits of continued service to customers, emphasizing the importance of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services during the renewal process. - Negotiate contract terms and pricing to maximize customer satisfaction while meeting renewal targets. - Maintain accurate records of customer interactions and renewal activities in the CRM system. - Collaborate with internal teams such as sales, customer success, and product departments to ensure a seamless renewal process and address customer issues. - Monitor the renewal pipeline and follow up with customers proactively to ensure timely renewals. - Stay updated on industry trends, competitor offerings, and customer feedback to enhance the renewal process and drive customer retention. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - Minimum 1-2 years of experience in a customer-facing role, preferably in phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections and resolve customer concerns effectively. - Excellent verbal communication skills to articulate complex concepts clearly and concisely over the phone. - Active listening skills to understand customer needs and offer appropriate solutions. - Detail-oriented, highly organized, and capable of managing multiple renewal projects simultaneously while meeting deadlines. - Self-motivated and results-driven with a proven track record of meeting or exceeding renewal targets. - Proficiency in CRM systems and sales/customer management tools. - Understanding of the SaaS industry, including subscription-based business models and customer lifecycle management. - Ability to thrive in a fast-paced, dynamic environment, handle high call volumes, and maintain a positive and professional demeanor. Join our team as a Renewal Agent (Phone-Based) in the SaaS industry at Bommanahalli. We offer a competitive salary package with performance-based incentives, health benefits, and opportunities for career growth. If you are passionate about delivering exceptional customer experiences through phone calls, driving renewals, and contributing to revenue growth, apply now.,

As a Procurement Analyst at our company, you will play a crucial role in driving procurement excellence, ensuring contract lifecycle visibility, and providing strategic sourcing support. Your responsibilities will include tracking supplier agreements, supporting RFx activities, conducting commercial analyses, and collaborating with various departments to align with business needs, procurement policy, and value generation objectives. You will be involved in all phases of the procurement lifecycle, from intake and supplier evaluations to renewals, spend optimization, and cost savings initiatives. Additionally, you will maintain trackers, dashboards, and documentation to enhance transparency, enable audit readiness, and facilitate proactive contract management. Your essential duties and responsibilities will involve supporting sourcing efforts such as RFPs, RFQs, and market benchmarking, conducting commercial evaluations, maintaining a master contract tracker, coordinating contract intake, and collaborating with Legal on commercial terms. You will also monitor upcoming contract renewals, prepare contract summaries, analyze supplier spend, and develop procurement reports and dashboards using Excel and PowerPoint. Furthermore, you will act as the primary point of contact for procurement-related data requests, vendor onboarding documentation, and sourcing support. You will collaborate with various stakeholders including Legal, IT, Risk, Finance, and others to ensure procurement approvals and contract execution. Your role will also involve supporting audit and compliance reviews and assisting in the rollout of procurement policies and standard operating procedures. To be successful in this role, you should have a minimum of 2 to 3 years of relevant experience in procurement, sourcing, or supply chain analysis, preferably in a corporate or financial services environment. You must possess strong commercial acumen, proficiency in Excel, PowerPoint, and Visio, and excellent communication skills. Additionally, attention to detail, organizational skills, problem-solving abilities, and a proactive mindset are essential qualities for this position. If you are a self-motivated team player with a keen interest in continuous process improvement, possess strong analytical and problem-solving skills, and can manage multiple tasks and deadlines effectively, we encourage you to apply for this opportunity. Join us at our company where we value an environment of respect, prioritize the well-being of our employees and clients, and uphold our Core Values of People Matter, Quality First, and Integrity Always. Please note that for all virtual remote positions, we require an uninterrupted virtual workspace, family care arrangements during business hours, and an internet speed of 25 Mbps or better for individual use. If you are considering a call center role, ensure your equipment is hardwired to the internet router or in close proximity for a strong connection. We are an Equal Opportunity Employer and welcome diverse candidates to apply.,

About FloBiz: FloBiz is a leading company in the SaaS (Software-as-a-Service) industry, dedicated to providing innovative solutions to businesses. Our focus is on delivering exceptional customer experiences and driving revenue growth through our cutting-edge products and services. About myBillBook: myBillBook is a key player in the SaaS industry, offering comprehensive solutions for businesses to streamline their operations and enhance productivity. We are committed to helping our clients succeed by providing top-notch services and support. Position Overview: As a Renewal Agent at FloBiz, your role is crucial in ensuring customer satisfaction and driving revenue growth through successful contract renewals. You will be responsible for engaging with customers over phone calls, managing contract renewals, and fostering strong relationships to enhance customer retention. Your proactive approach, negotiation skills, and product knowledge will be instrumental in achieving renewal targets and contributing to the company's success. Key Responsibilities: - Reach out to customers via phone calls to manage contract renewals proactively. - Serve as the primary point of contact for customers regarding renewal-related matters, building and maintaining strong relationships. - Understand customer needs, gather feedback, and address any concerns or issues to ensure high customer satisfaction. - Communicate the value and benefits of continued service effectively, emphasizing the impact of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services during the renewal process. - Negotiate contract terms and pricing to maximize customer satisfaction while meeting renewal targets. - Maintain accurate records of customer interactions and renewal activities in the CRM system. - Collaborate with internal teams to ensure a smooth renewal process and resolve customer-related issues. - Monitor renewal pipeline and follow up with customers proactively to ensure timely renewals. - Stay updated on industry trends, competitor offerings, and customer feedback to enhance the renewal process and drive customer retention. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - 1-3 years of proven experience in a customer-facing role, preferably in a phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections effectively. - Excellent verbal communication skills to articulate complex concepts clearly over the phone. - Active listening skills to understand customer needs and provide appropriate solutions. - Detail-oriented, organized, and able to manage multiple projects simultaneously. - Self-motivated with a track record of meeting or exceeding renewal targets. - Familiarity with CRM systems and proficiency in using sales and customer management tools. - Knowledge of the SaaS industry and subscription-based business models. - Ability to adapt to a fast-paced environment and handle high call volumes professionally. Join us at FloBiz as a Renewal Agent (Phone-Based) and be part of our dynamic team in Noida, Sec 1. Enjoy competitive salary packages, performance-based incentives, health benefits, and opportunities for career growth. If you are passionate about delivering exceptional customer experiences and contributing to revenue growth, we invite you to apply now. Location: Noida, Sec 1 Week off: 1st Sat Off + All Sunday CTC: Up to 5.5 LPA,

As an Accounting Manager at our organization, you will play a crucial role in leading daily accounting operations and enhancing the financial foundation of our growing company. Your responsibilities will include managing core accounting functions, implementing process automation, and contributing to strategic financial decision-making. Your key responsibilities will involve overseeing the monthly close process to ensure accurate and timely financial reports, managing subscription billing and revenue recognition processes, supporting budgeting, forecasting, and financial analysis, driving automation and workflow enhancements in accounting operations, collaborating cross-functionally to maintain the accuracy of financial data, assisting with audits, compliance, and tax reporting, as well as supporting contract renewals and annual price adjustments. To excel in this role, you should have at least 5 years of progressive accounting experience, a Bachelor's degree in Accounting or Finance (preferably CPA or CPA track), familiarity with subscription/recurring revenue models (SaaS experience is a plus), a strong grasp of US GAAP, hands-on proficiency in QuickBooks Online, Zoho, Bill.com, and advanced Excel skills including pivot tables, VLOOKUPs, and financial modeling. Your ability to automate processes, enhance reporting efficiency, attention to detail, organizational skills, deadline-oriented mindset, effective communication, and cross-functional collaboration abilities will be essential for success. Previous experience in high-growth or fast-paced environments would be advantageous. This role presents an exciting opportunity for individuals looking to make a significant impact and grow into broader leadership roles, potentially evolving into a Controller-level position. You will work within a collaborative finance team and gain exposure to various departments such as sales, operations, and customer success. If you are seeking a challenging yet rewarding position where you can leverage your accounting expertise, contribute to the company's success, and advance your career in a supportive environment, this role is ideal for you. Join us as we strive for excellence and growth in the industry.,

You have an exciting opportunity to join a healthcare outsourcing company in Netaji Subhash place, Delhi NCR as an HR and Admin Manager. As the HR and Admin Manager, you will be responsible for overseeing end-to-end HR operations, including recruitment, onboarding, employee engagement, and performance management. You will play a crucial role in developing and implementing HR policies, employee handbook, and organizational culture initiatives. Ensuring legal compliance with labor laws, ESI, PF, and other statutory requirements will be part of your responsibilities. You will design and implement training and development programs aligned with company goals. Maintaining employee records, HR dashboards, and preparing regular HR reports will also be essential tasks. In terms of administration, you will supervise day-to-day office operations to ensure smooth functioning. Coordinating with vendors, facility management, procurement, and IT support teams will be vital. Timely renewals of contracts, AMC agreements, insurance, and compliance certifications will fall under your purview. Additionally, you will be responsible for handling inventory, asset management, and security protocols, as well as supporting leadership in organizing meetings, travel, and office events. To qualify for this role, you should have a Graduate/Postgraduate degree in Human Resources, Business Administration, or a related field. Relevant experience in HR and Administration, preferably in IT/Healthcare sectors, is required. Proven experience in handling cross-functional teams and managing office operations is essential. Excellent interpersonal, communication, and conflict-resolution skills are a must. Proficiency in MS Office tools and HR management software is also expected. If you are interested in this opportunity, kindly email your updated resume along with details such as your present location, current CTC, expected CTC, notice period, and a brief overview of your experience in HR activities and administration to tania@hrc-globalservices.com. Additionally, please provide details of the healthcare/IT companies you have worked with and your flexibility to work from the office at Netaji Subhash Place as needed, including Saturdays for urgent meetings. Thank you for considering this opportunity. Best regards, Tania Recruitment Manager HRC Global Services,

House keeping, Maintenance of facility equipment, Security, Travel and transportation, Canteen, Stationary Compliances, Training activities & records Employee Engagement i.e.Birthday celebration, family day, training arrangement, celebrations etc. Required Candidate profile Experience in facility management function of engineering industry. Experience in dealing with administration agencies like housekeeping, canteen, utility maintenance, travel, and transportation.

As the Assistant Manager of Account Management at Druva, you will play a pivotal role in leading and guiding the Account Management team to ensure the successful retention, growth, and satisfaction of our SMB/Commercial clients. Leveraging your strategic mindset and deep understanding of Druva's solutions, you will drive collaboration across teams to align account strategies with overall business objectives. You will lead, inspire, and mentor the Account Management team to achieve and exceed performance targets. It is essential to develop and execute strategies for talent acquisition, training, and professional development within the team while fostering a collaborative and customer-centric culture aligned with Druva values. In terms of client relationship management, you will build and maintain strong relationships with key customers, gaining an in-depth understanding of their business objectives and challenges. Proactively addressing client needs to ensure a high level of customer satisfaction is key, as well as driving timely and meaningful customer touchpoints and engagement driven by KPIs. Collaboration with the VP of Sales is required to develop and implement strategic account plans aligned with Druva's business goals. Identifying opportunities for account growth and expansion with a data-driven approach is crucial, along with ensuring the effective delivery of Druva's solutions to meet or exceed client expectations and defining strategies on how to penetrate accounts. Cross-functional collaboration with Sales, Product Management, and Support teams is necessary to drive customer success. Providing valuable insights and feedback to internal teams based on client interactions is a key aspect of your role. Analyzing key performance metrics to assess the effectiveness of account management strategies and preparing regular reports on account performance, forecasts, and strategic initiatives are part of your responsibilities. You will oversee the contract renewal process, negotiating terms with existing clients, and maintaining high Net Revenue Retention (NRR) while driving retention strategies to ensure high Gross Retention - both logos and revenue. Developing customer advocacy programs to showcase success stories and promote client satisfaction is essential. Acting as a liaison between clients and Druva leadership to address concerns and ensure a positive customer experience, as well as being the point of contact for customer escalations, are also part of your duties. To qualify for this role, you should have a Bachelor's degree in Business or a related field (MBA preferred), proven experience in account management within the technology industry (preferably in data protection, cloud services, or related fields), experience selling SaaS/Cloud, experience in a leadership role managing a team size of 6-10 account managers, strong strategic thinking and analytical skills, ability to navigate Salesforce.com proficiently and create reports, strong Excel and PowerPoint skills, excellent communication, negotiation, and presentation abilities, familiarity with enterprise software, cloud technologies, and relevant industry trends. This is an In-Office position that will require working in EMEA/US hours. Please note that this job description serves as a guide and is not exhaustive; as the Assistant Manager, you may be required to perform other duties as necessary to meet business needs. Management reserves the right to modify responsibilities based on organizational requirements.,

As a Sales Executive at WES Consultancy & Services Private Limited, your role will involve conducting market research to identify trends, opportunities, and customer needs. You will be responsible for generating new business opportunities through cold calling, networking, and leveraging industry events. Your aim will be to close sales deals and achieve set sales targets and quotas while implementing business strategies to ensure area sales growth. Customer engagement and renewals of contracts and services will be a key part of your responsibilities. You will also be involved in maintaining records, generating reports, and analyzing sales data. Conducting product presentations, demos, and meetings with clients to understand their needs and offer tailored solutions will be crucial in this role. To excel in this position, you will need to stay up to date with the latest IT industry developments and customer needs. Building and securing long-term business relationships through effective sales strategies will be essential for success in this role. About Company: WES Consultancy & Services Private Limited (WES) was founded in 2011 with the mission of providing business solutions to entrepreneurs by leveraging the power of management and information technology. Our services include business consulting and automation to optimize business processes and resource utilization. We believe in professionalism, balance, and outsourcing to deliver smart and effective solutions to our clients. Our team of proactive, responsive, and innovative individuals is dedicated to unlocking business principles, functions, and adding value to our clients. If you are a dynamic and results-driven individual with a passion for sales and business development, we invite you to join our team at WES Consultancy & Services Private Limited.,

You will be part of a dynamic team at Frontend Arts, where we leverage our deep industry expertise and the latest IT advancements to provide top-notch digital transformation services to our clients. We collaborate with leading companies to develop innovative solutions that enhance performance and drive growth. Our focus is on technology innovation to facilitate the digital transformation of our customers and end users through a modern, process-driven development cycle. This approach ensures that we deliver high-quality, scalable solutions that are compliant, secure, high-performing, and reliable. As a candidate for this role, you should have 8 to 10 years of functional experience supporting Oracle Cloud Service Contract Management and Oracle Cloud Project Portfolio Management (PPM) modules. Your responsibilities will include hands-on management of Service and Supplier Contract Agreements, encompassing configurable service packages, contract renewals, flexible billing structures, and integrated entitlement processing within Oracle Cloud. You should have a minimum of 2 full-cycle implementations of Oracle Cloud Service Contract Management, involving the design and configuration of contract templates, workflows, and integrations. Additionally, you should have the same level of experience with Oracle Cloud Project Costing, Project Contracts, and Project Billing modules. Strong knowledge and experience in supporting PaaS (Platform as a Service) and Oracle Integration Cloud (OIC) integrations are essential for this role. The role requires a willingness to work in rotational shifts and provide production support and issue resolution as per business requirements. Immediate joiners or candidates with a notice period of up to 45 days or less are highly preferred. This is a full-time position with the following experience requirements: - Oracle cloud service contract: 8 years (Preferred) - Oracle cloud project contracts: 8 years (Preferred) - Project billing modules: 8 years (Preferred) - PPM: 8 years (Preferred) The work location for this role is in person.,

As a Customer Success Executive at ESP Global Services, you will play a crucial role in the customer success team by focusing on ensuring customer satisfaction, retention, and successful service delivery. Working closely with the Customer Success Manager (CSM), you will be responsible for supporting daily operations, resolving customer issues efficiently, and driving improvements in service quality. Your primary objective will be to serve as the main point of contact for both internal teams and external customers, ensuring that contract-specific tasks are completed efficiently and that customer needs are met with a high level of responsiveness. You will be expected to act as a proactive customer advocate, ensuring a high level of customer satisfaction and supporting customer retention initiatives. Working alongside the CSM, you will address customer needs, resolve issues promptly, and maintain strong relationships with customers. Additionally, you will be responsible for ensuring contract-specific tasks such as asset management, customer reporting, and technical analysis are completed accurately and efficiently. Your role will also involve designing, preparing, and delivering internal and customer reports to provide insights that drive continuous service improvement and quality. You will review account-specific statistics regularly to identify trends, service improvements, and opportunities to enhance the customer experience. As a Single Point of Contact (SPOC) for customers, you will ensure seamless communication between internal teams and customers and document any follow-up actions in internal databases to keep all stakeholders informed. In addition, you will provide coverage for the CSM when required to maintain continuity of service and strong customer relationships. You will also be responsible for monitoring and managing the profitability of customer accounts, identifying cost-saving opportunities, and overseeing all aspects of customer contracts, including negotiations, amendments, renewals, and compliance. To excel in this role, you should possess empathy, strong problem-solving skills, financial acumen, clear communication abilities, and the ability to collaborate effectively across teams and departments. If you are motivated to develop your career in Service Delivery and are passionate about delivering service excellence, we encourage you to explore this opportunity. At ESP Global Services, we offer a competitive salary based on suitability or experience, along with benefits such as holiday leave, medical insurance, and Perk box discounts. We provide a learning and development culture that offers unlimited access to professional and personal training to help you reach your career goals. Our company values diversity, inclusion, and belonging, celebrating individual uniqueness and fostering a supportive work environment. ESP Global Services has been a leader in providing customized 24/7 Global IT support solutions since 1992. Our dedicated service delivery team offers expertly managed day-to-day support, on-site engineers, responsive visiting engineers, and multi-lingual service desk coordination for over 1,000 tickets a day across more than 200 customers. We focus on delivering customer-centric IT support solutions tailored to the complex needs of the fast-paced and evolving aviation industry. Join our global community of exceptional people who are committed to upholding the highest standards of ethics, compliance, and security. As an equal opportunity employer, we prioritize excellence and aim to exceed expectations while delighting customers every time. If you are looking to be part of a team that values quality, superior customer service, and continuous improvement, we invite you to consider a career with ESP Global Services.,

About FloBiz: FloBiz is a leading company in the SaaS (Software-as-a-Service) industry, dedicated to providing innovative solutions to businesses. We are committed to delivering exceptional customer experiences and driving revenue growth through our cutting-edge products and services. About myBillBook: myBillBook is a key player in the SaaS industry, offering a comprehensive suite of solutions to streamline business operations and enhance productivity. Our focus is on empowering businesses with user-friendly tools and top-notch support to ensure their success in a competitive market. Position Overview: We are looking for a dedicated and customer-centric Renewal Agent to join our team at FloBiz. As a Renewal Agent, you will play a crucial role in engaging with customers over the phone to manage contract renewals effectively. Your primary goal will be to ensure high customer satisfaction levels and drive revenue growth through successful contract renewals. This role requires strong communication skills, persuasive abilities, and a proactive approach to excel in a fast-paced, phone-based environment. Key Responsibilities: - Proactively reach out to customers via phone calls to manage contract renewals efficiently. - Establish and maintain strong relationships with customers, acting as their main point of contact for renewal-related matters. - Listen to customers" needs, gather feedback, and address any concerns or issues that may arise during the renewal process. - Clearly communicate the value and benefits of continued service to customers, emphasizing the positive impact of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services to enhance customer experience and drive revenue. - Negotiate contract terms and pricing to ensure customer satisfaction and meet renewal targets effectively. - Record and update customer interactions and renewal activities accurately in the CRM system. - Collaborate with internal teams such as sales, customer success, and product to facilitate a seamless renewal process and address customer issues promptly. - Monitor the renewal pipeline closely and follow up with customers proactively to ensure timely renewals. - Stay up-to-date on industry trends, competitor offerings, and customer feedback to improve the renewal process and boost customer retention rates. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - Minimum 1-3 years of experience in a customer-facing role, preferably in phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections and resolve customer concerns effectively. - Excellent verbal communication skills to convey complex ideas clearly and concisely over the phone. - Active listening skills to understand customer needs and provide suitable solutions. - Detail-oriented and organized with the capability to manage multiple renewal projects simultaneously and meet deadlines. - Self-motivated and results-driven with a proven track record of meeting or exceeding renewal targets. - Familiarity with CRM systems and proficiency in using sales and customer management tools. - Knowledge of the SaaS industry, including subscription-based business models and customer lifecycle management. - Ability to adapt to a fast-paced environment, handle high call volumes, and maintain a positive and professional demeanor. We offer a competitive salary package with performance-based incentives, health benefits, and opportunities for career advancement. If you are passionate about delivering exceptional customer experiences, driving renewals, and contributing to revenue growth, we invite you to apply for the position of Renewal Agent (Phone-Based) at FloBiz. Join us in our mission to excel in the SaaS industry and make a difference. Location: Bommanahalli Week off: 1st Saturday Off + All Sundays Languages: English/Hindi + Tamil + Telugu + Kannada + Malayalam,

Looking for a Billing Executive to manage invoicing, contract renewals, and client accounts. Requires 3+ years' experience in billing or SaaS, strong CRM skills, and excellent communication. Location: Malad West (onsite).

The role of Executive Assistant to MD at Classic Colors and Interiors in Kochi is a key position that involves providing high-level administrative support to the Managing Director. As an Executive Assistant, you will play a crucial role in ensuring smooth coordination, communication, and operational efficiency within the organization. Your responsibilities will include overseeing key business functions such as administration, procurement, HR, finance coordination, or logistics, depending on the organizational structure. You will be expected to track and follow up on operational KPIs, deadlines, and deliverables, as well as collaborate with department heads to streamline internal processes and resolve operational issues. Additionally, you will assist in managing vendor relationships and contract renewals to support the overall efficiency of the organization. To excel in this role, you must be detail-oriented, proactive, and possess strong experience in managing day-to-day business operations and supporting strategic projects. A Bachelor's degree in Commerce, Accounting, Business Administration, or a related field is required, along with a minimum of 2 years of experience in accounting and/or administrative roles. Basic knowledge of accounting principles and proficiency in MS Office, especially Excel, will be beneficial. This is a full-time position with benefits including health insurance, Provident Fund, and a performance bonus. The work schedule is during day shifts, and the work location is in person. If you are a motivated individual with a passion for operational efficiency and organizational support, we encourage you to apply for the position of Executive Assistant to MD at Classic Colors and Interiors. Join our dynamic and growing company and play a vital role in driving our success.,

As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management, strategic growth initiatives, compliance, and innovation. You will play a pivotal role in developing account management strategies, streamlining processes, and driving growth while fostering strong stakeholder relationships. Team Management & Mentorship : Lead, mentor, and manage a team of Digital Account Managers to ensure the successful execution of projects. Client Portfolio Oversight : Oversee the client portfolio, ensuring quality service delivery and client satisfaction. Strategic Development : Develop and implement account management strategies to improve project efficiency and business growth. Project Execution & Quality Assurance : Ensure all projects are completed on time, within scope, and with high quality. Client Escalation & Resolution : Act as the primary point of escalation for key client concerns and work towards resolution. Client Communication & Relationship Management : Oversee daily, weekly and monthly client calls, ensuring effective communication and relationship management. Cross-Functional Collaboration : Collaborate with cross-functional teams (SEO, PPC, Content, Design and Web Development) to align project execution with client goals. Client Retention & Contract Renewals : Oversee contract renewals and implement proactive client retention strategies to strengthen long-term partnerships. Quality Control & Deliverable Review : Review project deliverables while implementing quality control measures to ensure high standards across all projects. Project Tracking & KPI Monitoring : Track project progress, monitor key performance indicators (KPIs), and ensure targets are met. Audits & Performance Reviews : Conduct regular audits and performance reviews, ensuring that projects meet client expectations and industry standards. Continuous Process Optimization : Identify inefficiencies and continuously implement innovative solutions to refine project execution, enhance team productivity, and improve overall client experience. Workflow & Process Optimization : Establish and improve internal workflows, communication processes, and documentation standards. Automation & Best Practices : Suggest and implement automation tools for client reports, meetings and best practices to enhance efficiency. Strategic Innovation : Introduce innovative strategies to improve digital marketing services and client engagement. Task Management & Transparency : Ensure all tasks are tracked and updated in Zoho Projects for transparency and accountability. Risk Identification & Mitigation : Proactively identify and address project risks and roadblocks to prevent disruptions. Escalation & Conflict Resolution : Manage client and internal escalations while addressing team concerns to foster a productive and motivated work environment. Strategic Collaboration : Work closely with the Senior Leadership Team to develop and implement growth strategies that align with business objectives. Business Expansion : Identify new business opportunities within existing accounts to drive revenue growth and service expansion. Client Relationship Management : Develop and maintain strong client relationships by aligning business objectives with Ralecons strategies. Report Vetting: Ensure all reports, data, and details shared by the Technical team(s) are vetted for accuracy and quality. Contract Renewals & Client Retention : Oversee contract renewals and ensure long-term client retention through proactive engagement and relationship-building. Feedback Management: Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM) and Senior Leadership members to foster a culture of continuous improvement. Provide constructive feedback to team members to enhance their performance and professional development. Leave and Attrition Management: Monitor and manage team members' leave schedules to ensure adequate coverage and minimal disruption to project timelines. Implement strategies to mitigate attrition, and foster a supportive work environment. Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment. Skill Enhancement & Training : Conduct training sessions for the Client Delivery team to enhance their skills, industry knowledge, and expertise. Mentorship & Performance Management : Provide ongoing mentorship, performance feedback, and career development support to help team members grow professionally. Team Culture & Innovation : Foster a collaborative team culture focused on excellence, creativity, and continuous improvement. Client & Internal Communication Standards : Ensure all client communications, approvals, and deliverables are documented for transparency, while maintaining professional communication in alignment with company policies. Meeting Preparation: Ensure that the Client Delivery team thoroughly prepares for all meetings, both internal and external, and that Minutes of Meetings (MoMs) are sent out promptly after each session. Success Measurement: The success of the Client Delivery Head (CDH) is intricately tied to the overall success and performance of their team. By fostering a culture of excellence, continuous improvement, and effective collaboration, the Client Delivery Head (CDH) ensures that each team member contributes effectively towards achieving collective goals and delivering exceptional results to clients. Ad hoc Tasks: Willingly undertake any other tasks as assigned by the Digital Operations Manager (DOM), Head of Digital Operations (HODO) or Senior Management to support overall team objectives. You are the right fit if you have Educational Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field. Industry Experience : Minimum 10+ years of experience in digital marketing account management. Leadership & Team Management : Proven leadership experience in managing teams and large-scale projects. Certifications (Preferred) : Certifications in Google Ads, SEO, Digital Marketing are an added advantage. Strategic Thinking : Ability to develop and implement long-term strategies for client success. Leadership & Mentorship : Experience in managing, coaching, and developing teams. Client Relationship Management : Strong interpersonal and communication skills to build and maintain long-term client relationships. Problem-Solving : Ability to quickly assess challenges and implement effective solutions to overcome them.. Analytical Skills : Proficiency in data-driven decision-making and performance tracking to optimize strategies. Project Management : Strong organizational skills and experience in managing multiple projects simultaneously. Technical Proficiency : Familiarity with Google Analytics, Google Ads, SEO tools, CRM software, and reporting dashboards

The incumbent should be a Bachelor's or Master's (graduate) degree in Business Administration (MBA), sales, marketing or equivalent combination of education and experience (Pharma qualifications will be an added advantage) with minimum of 10 + years experience in Sales and Marketing (Client Relationship Management) in Health Care / Pharma / / IT Services / Software / Any other industries). Job Title : Sales Manager (Client Relationship Management) Reporting To: Managing Director, India Location : Mumbai Product: SASS Product & Data Management services to Life science and pharma industries. Sales Experience: B to B Client Relationship Management (Especially Pharma and life science companies) Job Description: A challenging and growing position as Sales Manager, India with the opportunity to work in one of the emerging global organizations with services in the healthcare, life sciences and energy industries, and the chance to professionalize the organization via innovation. Position would be more of client relation with our existing client in terms of contract renewals, rates confirmation, and building new business with existing client and new clients. Key Responsibilities: The primary responsibilities of this position are: Developing, churning / converting a healthy Sales Funnel with a Weighted Average Value as per your set target in Solutions & Services. Scheduling appointments, meeting prospects and clients in identifying and qualifying potential new opportunities and present current services and capability offers. Developing and managing your sales funnel for GVWs India markets (Healthcare, Life Sciences & Energy), as well as other connected services. Drive each sales opportunity with GVWs Sales Enabling team, and related Service line(s); Both externally as well as GVW Internally, including GVW Value Partners Maintain and build strong, sustainable and lasting client relations. Supervise GVWs sales opportunities through GVWs value chain; from client order through to client invoicing and payment collections. Planning and conducting sales presentations physically and virtually on a timely basis. Liaise with clients for up-to-date pricing, services, and latest service(s) introductions. Identifying and qualifying prospective clients through market and prospect research, networking, events participation and organization, webinars, and other lead generating opportunities, e.g. cold calling, mail campaigns, and GVWs lead gen channel(s). Continually updating all prospects and clients on GVW service development changes, improvements and performance Maintaining professionalism, diplomacy, sensitivity, and tact to portray GVW in a positive manner. Effectively attending conferences and events, where applicable Using market data in maximizing sales effectiveness and efficiency using relevant sales management tools and leveraging GVWs digital marketing capability Preparing timely reports for management and maintaining accurate expense accounts Updating and maintaining customer account records, in GVW CRM in an effective way QUALIFICATIONS: Bachelor's or Master's (graduate) degree in Business Administration (MBA), sales, marketing or equivalent combination of education and experience Pharma qualifications will be an added advantage. At least 10+ years of full-time experience in a relevant role Other Preferred Requirements: Strong track record of achievement and ability, setting targets and achieving them timely and ethically. Strong negotiation skills through strategic price and fee structuring, ensuring continuation and enhancement of services for a strong win-win relationship with clients. Highly Preferred Life Science / Pharma Sales & Marketing Background Proven Digital Marketing experience will be given preference. Must have excellent English communication. Marathi language skills preferred. Knowledge, Skills & Abilities (KSAs): Proficient in Microsoft Office Suite with detailed knowledge of PowerPoint and CRM tools Customer oriented, well organized with excellent time management skills. Excellent attitude and Team player with good conflict resolution skills Strong interpersonal, analytical and communication skills. Note: Interested candidates meeting the above JD requirements are welcome to apply. Our official Email id: info@pyramidhrc.com. Our contact no: 8903817147 Note: Please go through the complete Job Description and do self assessment before contacting us. Perks and Benefits 20 - 40% Hike from current CTC

Contract Renewal Team Lead Skill-Contract Renewal,Quote to cash, Order to cash,Agreement,Lean Six Sigma Green Certified,Renewal,Quotation Exp-5+Yrs (2Yrs On PPR TL) PKG Upto-13LPA Loc-Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Certified- Lean Six Sigma Green Certified Skill-Contract Renewal, Quote to cash, order to cash, Agreement, Lean Six Sigma Green Certified, Negotiation, Stakeholder, Renewal, Quotation

Hiring a customer-focused Renewal Specialist for AEC sector. Manage software/service renewals, reduce churn, and build long-term client ties. Collaborate with sales, support & success teams. Experience or interest in AEC industry preferred.