The successful candidate will be a critical member of the Company's commercial team, responsible for all aspects of our Third-Party Agreement (TPA) process. From initial submission to successful conclusion and ongoing oversight of individual TPA Agreements. This will include communication of the TPA process, or changes, to the wider commercial team and internal stakeholders. They will help shape Company's evolving Third Party and commercial partner strategy and will iterate and innovate the TPA process to ensure it aligns with that strategy and is optimally efficient for all stakeholders. Ensuring protection of Company's IP, and assisting in identifying potential risk is a core responsibility of role. Responsibilities Specific duties will include (but are not limited to); Coordinate and administrate all Company's Outbound TPA requests; from account managers or clients (note: the TPA Manager may also occasionally be required to support inbound TPAs as needed). Perform risk and competitive threat assessment as part of each TPA evaluation. Ensure all TPA requests are recorded in both Salesforce and TPA tracking Smartsheet; or other similar tools. Ensure validation questionnaire sent to all Third Parties requesting TPA, and perform initial risk and threat assessment Ensure TPA use case request is covered by client contracted permitted use, particularly AI/ML use cases Collaborate with the Compliance team to ensure Infosec and privacy questions are addressed satisfactorily Review all TPA requests with nominated BU approver before completing TPAs. Raise any TPA approval questions, or concerns, to Global Head of Commercial PPA. Prepare and present quarterly presentations to summarize TPA activity, trends and insights Collaborate with BU heads to ensure risk, competitive threat and opportunity are appropriately assessed, when appropriate and that TPA align with Product strategy Use Salesforce/DocuSign to send TPA agreement to Third Party for signature, following up and chasing commercial colleagues, client companies and Third Parties as required Use Salesforce/DocuSign to send Client Letter to client for signature and track receipt of signed letter. Coordinate any negotiation between Company's Legal and Third Party Become the Company's Third Party Access Subject Matter Expert, and the main point of contact and reference for Third Party access Monitor TPA for adherence to agreed use-case, end-dates, and renewals, in collaboration with relevant internal and external stakeholders The role will be customer facing, and the successful candidate will join client/third-party calls to discuss, understand, and qualify TPA use cases. Manage API user applications and liaise with relevant internal stakeholders and the client services team to ensure API access is restricted to appropriate users such as clients and third parties with active TPA agreements. Work with GTM and marketing teams, and Commercial Policy & pricing colleagues, to communicate TPA processes to Company's commercial teams Lead or support (as required) Term and Fee negotiations with client and Third Party companies. The successful candidate will work Indian hours, but will be willing to join video calls with UK and US based colleagues as required. Requirements The successful candidate will have, A good understanding of the Pharma and Biotech market Excellent administrative and project-management skills Strong interpersonal skills, able to communicate with multiple stakeholders (internal, client, and Third Party) at appropriate level A proactive and creative approach; helping drive the TPA process at pace whilst questioning and challenging the status quo and constantly looking to improve processes. The ability to work at pace, managing multiple projects in parallel to successful conclusion A curious and innovative mindset to improve the TPA program from internal and customer perspectives as well as in terms of processes Willingness to develop negotiation capabilities Bachelors degree or equivalent work experience Demonstrable experience in the life science sector The successful candidate will work Indian hours, but will be willing to join video calls with UK and US based colleagues as required. Benefits Health Insurance Provident Fund Reimbursement of Certification Expenses Gratuity 24x7 Health Desk
