2.0 - 3.0 years

6 - 6 Lacs

gurugram

Work from Office

Role & responsibilities FUNCTIONAL/ OPERATIONAL: Ensure Quality, Complaints, Escalations targets are achieved as per Client agreed standards Conducting / attending regular Calibrations with all stakeholders Being proactive in identifying learning and development needs of the team members/advisors Provides effective Coaching within the stipulated timelines as specified for respective processes Shares compliance expectations, understanding of the Quality guidelines and Complaints management with New Hires and existing staff Conduct briefing sessions and cascading updates to all on the operations floor Prepare reports based on the quality scores of the advisors Provide analysis on areas of oppo...

Posted 1 day ago

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Asst. Manager - Hotel contracting ITS Global tour pvt. ltd.

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a part of the team, you will be responsible for negotiating pricing, terms, and conditions with hotels to ensure all contracts are finalized and executed. You will also play a crucial role in building and maintaining strong relationships with hotel managers and suppliers. Analyzing market trends, competitor activities, and implementing revenue optimization strategies will be key aspects of your role. Key Responsibilities: - Negotiating pricing, terms, and conditions with hotels - Building and maintaining strong relationships with hotel managers and suppliers - Analyzing market trends and competitor activities - Developing and implementing strategies to maximize yield and re...

Posted 3 weeks ago

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