Walk In For revenue operations associate - Salesforce / Renewals IRIS KPO Resourcing

2.0 - 5.0 years

2 - 5 Lacs

Chennai

Hybrid

Hi Everyone, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Revenue Operations Associate. Candidate must have salesforce working knowledge. Location: Nungambakkam, Chennai Shift: UK Shift (2 PM 11 PM) Work Days: Monday to Friday We are seeking skilled and detail-oriented professionals with 2-5 years of experience Renewals Invoice processing in Salesforce. Salary: 4 - 5 LPA Web Link : https://www.iris.co.uk/ LinkedIN : https://www.linkedin.com/company/iris-outsourcing-and-global-product-development-centre/posts/?feedView=all Key Responsibilities: Managing the renewal process by proactively engaging with customers and ensuring seamless contract extensions. Processing orders by updating inventory levels and pricing to ensure that they are accurate with sales and account managers Monitoring order status to ensure that it is progressing as expected in the salesforce Addressing customer concerns and fixing product mismatch, upgrade or downgrade service. Managing Invoice requests and entering invoices into the systems then producing the invoice document to be sent to the customer Taking orders which are processed within the CRMs and converting them into Invoice transactions in our billing systems, making sure invoices are sent out in time Generating licence keys for customers as appropriate within our CRM systems and ensuring they are sent in a timely manner Picking up requests from both internal stakeholders and customers from within our ticketing system and ensuring these are responded to promptly and the relevant asks are actioned within an SLA Work closely with UK stakeholders and Colleagues in India to execute on a single straight through process from order to invoice. Communicating with customers regarding order status updates using email, phone, or teams message Requirements: Experience: 2 - 5 years in Invoice processing Education: Any Degree Skills: Strong verbal and written communication skills Software Expertise : Salesforce (Renewals Invoice Processing) Willingness to work from the Chennai office (Nungambakkam) - Hybrid 2 Days a week working from office. Comfortable with UK Shift timing (2 PM 11 PM) Female candidates provided with one-way (drop) cab facility If you're passionate about payroll excellence and looking to grow in a dynamic international environment, Share your resumes to sivaarun.m@iriskpo.in

Posted 6 days ago

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