Continuum Global Solutions

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/GED/ Secondary School GCSE Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language. Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training Company paid health & life insurance benefits Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of GERMAN and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (GERMAN and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (GERMAN) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/GED/ Secondary School GCSE A required certification in GERMAN Language (B1 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (GERMAN and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of ITALIAN and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (ITALIAN and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (ITALIAN) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/ Secondary School GCSE A required certification in ITALIAN Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both ITALIAN and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of GERMAN and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (GERMAN and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings ( GERMAN ) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/GED/ Secondary School GCSE A required certification in GERMAN Language (B1 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language ( GERMAN and English ) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings ( DUTCH ) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English ) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of ITALIAN and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (ITALIAN and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings ( ITALIAN ) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/ Secondary School GCSE A required certification in ITALIAN Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both ITALIAN and English ) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of Accounting and Finance functions (P2P)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Analyst Accounting, you will be part of the Global Procure to Pay Accounting team for Continuum Global Solutions. The team is responsible for processing accounts payable including scanning, routing invoices for approval, coordinating payment of invoices. People in this role will support teams in the US, EMEA, Latin America and Asia Pacific, performing a variety of complex, clerical and accounting functions within the accounting department. Performs a variety of complex clerical and accounting functions within the accounting department. Individuals should be up to drive process improvements by eliminating process wastes, rework and establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with having the ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Office Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: P2P Supervisor Job Responsibilities: Responsible for full cycle Accounts Payable (match, batch, coding, and data entry) Review and process invoices received by vendors, including accurate input of general ledger and cost center coding. Verify the accuracy of invoices and purchase orders for payments and verify approvals. Prepare and perform weekly and ADHOC payments: EFT, ACH, WIRE and CHECKS. Ensure payments to vendors occur routinely and timely. Communicate with internal stakeholders and vendors to obtain approval, and necessary vendor information for payment. Work closely with the Procurement to research and resolve invoices discrepancies and issues, set up new vendors and match Purchase Orders to invoices. Routinely monitor the AP Aging for unusual items, including outstanding invoices and credit memos. Reconcile vendor statements as needed, monitor accounts to ensure payments are up to date and review outstanding payments. Prepare and distribute annual 1099 tax forms to applicable vendors. Actively participates in both internal and external audits. Assist with ADHOC reporting and tasks as needed (e.g., respond to requests for information, reports, and payment status from internal and external contacts). Ensure compliance with AP policies, processes, and internal controls. Protect the company’s integrity by keeping vendor information confidential Monitor accounts to ensure payments are up to date and review outstanding payments and prepare and distribute annual 1099 tax forms to applicable vendors. Additional Requirements: Job Knowledge, Skills, and Qualifications: Bachelor’s degree required. 4+ years in Accounts Payable experience. Understanding of SAP Hana. Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Payable function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Foreign currency to USD conversion experience preferred but not required. Should be independent and take ownership in their work area while being a good team player with positive attitude. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protectedby applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com. Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of Accounting and Finance functions (P2P)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Analyst Accounting, you will be part of the Global Procure to Pay Accounting team for Continuum Global Solutions. The team is responsible for processing accounts payable including scanning, routing invoices for approval, coordinating payment of invoices. People in this role will support teams in the US, EMEA, Latin America and Asia Pacific, performing a variety of complex, clerical and accounting functions within the accounting department. Performs a variety of complex clerical and accounting functions within the accounting department. Individuals should be up to drive process improvements by eliminating process wastes, rework and establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with having the ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Office Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: P2P Supervisor Job Responsibilities: Responsible for full cycle Accounts Payable (match, batch, coding, and data entry) Review and process invoices received by vendors, including accurate input of general ledger and cost center coding. Verify the accuracy of invoices and purchase orders for payments and verify approvals. Prepare and perform weekly and ADHOC payments: EFT, ACH, WIRE and CHECKS. · Ensure payments to vendors occur routinely and timely. Communicate with internal stakeholders and vendors to obtain approval, and necessary vendor information for payment. Work closely with the Procurement to research and resolve invoices discrepancies and issues, set up new vendors and match Purchase Orders to invoices. Routinely monitor the AP Aging for unusual items, including outstanding invoices and credit memos. Reconcile vendor statements as needed, monitor accounts to ensure payments are up to date and review outstanding payments. Prepare and distribute annual 1099 tax forms to applicable vendors. Actively participates in both internal and external audits. Assist with ADHOC reporting and tasks as needed (e.g., respond to requests for information, reports, and payment status from internal and external contacts). Ensure compliance with AP policies, processes, and internal controls. Protect the company’s integrity by keeping vendor information confidential Monitor accounts to ensure payments are up to date and review outstanding payments and prepare and distribute annual 1099 tax forms to applicable vendors. Additional Requirements: Job Knowledge, Skills, and Qualifications: Bachelor’s degree required. 4+ years in Accounts Payable experience. Understanding of SAP Hana. Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Payable function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Foreign currency to USD conversion experience preferred but not required. Should be independent and take ownership in their work area while being a good team player with positive attitude. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protectedby applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to [email protected] .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of Accounting and Finance functions (P2P)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Analyst Accounting, you will be part of the Global Procure to Pay Accounting team for Continuum Global Solutions. The team is responsible for processing accounts payable including scanning, routing invoices for approval, coordinating payment of invoices. People in this role will support teams in the US, EMEA, Latin America and Asia Pacific, performing a variety of complex, clerical and accounting functions within the accounting department. Performs a variety of complex clerical and accounting functions within the accounting department. Individuals should be up to drive process improvements by eliminating process wastes, rework and establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with having the ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Office Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: P2P Supervisor Job Responsibilities: Responsible for full cycle Accounts Payable (match, batch, coding, and data entry) Review and process invoices received by vendors, including accurate input of general ledger and cost center coding. Verify the accuracy of invoices and purchase orders for payments and verify approvals. Prepare and perform weekly and ADHOC payments: EFT, ACH, WIRE and CHECKS. · Ensure payments to vendors occur routinely and timely. Communicate with internal stakeholders and vendors to obtain approval, and necessary vendor information for payment. Work closely with the Procurement to research and resolve invoices discrepancies and issues, set up new vendors and match Purchase Orders to invoices. Routinely monitor the AP Aging for unusual items, including outstanding invoices and credit memos. Reconcile vendor statements as needed, monitor accounts to ensure payments are up to date and review outstanding payments. Prepare and distribute annual 1099 tax forms to applicable vendors. Actively participates in both internal and external audits. Assist with ADHOC reporting and tasks as needed (e.g., respond to requests for information, reports, and payment status from internal and external contacts). Ensure compliance with AP policies, processes, and internal controls. Protect the company’s integrity by keeping vendor information confidential Monitor accounts to ensure payments are up to date and review outstanding payments and prepare and distribute annual 1099 tax forms to applicable vendors. Additional Requirements: Job Knowledge, Skills, and Qualifications: Bachelor’s degree required. 4+ years in Accounts Payable experience. Understanding of SAP Hana. Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Payable function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Foreign currency to USD conversion experience preferred but not required. Should be independent and take ownership in their work area while being a good team player with positive attitude. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protectedby applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of Accounting and Finance functions (P2P)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Analyst Accounting, you will be part of the Global Procure to Pay Accounting team for Continuum Global Solutions. The team is responsible for processing accounts payable including scanning, routing invoices for approval, coordinating payment of invoices. People in this role will support teams in the US, EMEA, Latin America and Asia Pacific, performing a variety of complex, clerical and accounting functions within the accounting department. Performs a variety of complex clerical and accounting functions within the accounting department. Individuals should be up to drive process improvements by eliminating process wastes, rework and establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with having the ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Office Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: P2P Supervisor Job Responsibilities: Responsible for full cycle Accounts Payable (match, batch, coding, and data entry) Review and process invoices received by vendors, including accurate input of general ledger and cost center coding. Verify the accuracy of invoices and purchase orders for payments and verify approvals. Prepare and perform weekly and ADHOC payments: EFT, ACH, WIRE and CHECKS. · Ensure payments to vendors occur routinely and timely. Communicate with internal stakeholders and vendors to obtain approval, and necessary vendor information for payment. Work closely with the Procurement to research and resolve invoices discrepancies and issues, set up new vendors and match Purchase Orders to invoices. Routinely monitor the AP Aging for unusual items, including outstanding invoices and credit memos. Reconcile vendor statements as needed, monitor accounts to ensure payments are up to date and review outstanding payments. Prepare and distribute annual 1099 tax forms to applicable vendors. Actively participates in both internal and external audits. Assist with ADHOC reporting and tasks as needed (e.g., respond to requests for information, reports, and payment status from internal and external contacts). Ensure compliance with AP policies, processes, and internal controls. Protect the company’s integrity by keeping vendor information confidential Monitor accounts to ensure payments are up to date and review outstanding payments and prepare and distribute annual 1099 tax forms to applicable vendors. Additional Requirements: Job Knowledge, Skills, and Qualifications: Bachelor’s degree required. 4+ years in Accounts Payable experience. Understanding of SAP Hana. Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Payable function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Foreign currency to USD conversion experience preferred but not required. Should be independent and take ownership in their work area while being a good team player with positive attitude. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protectedby applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command of and understanding of Accounting and Finance functions (R2R)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Accounting Associate, you will be a part of Shared Finance Team in India, serving to 15 subsidiaries (EMEA, APAC and US regions) of CGS and taking care of entity level Balance Sheet Reconciliations, P&L / Trial Balance monthly analysis, Preparation of Prepaid Expenses & Deferred Liability schedules. Analyzing all kinds of open items in monthly recons and providing the accounting treatment for resolution of the same. Posting manual Journals in terms of standard activities of R2R (P&L & BS related), creation of standard journals during month ends related accrued liabilities, expense reclassifications, prepaid amortizations, deferred rent entries, Depreciation accruals, Unapproved AP Invoice accruals, Tax provisions, payroll & employee benefit accruals and entries for capitalization of assets and so on. Understanding of Intercompany transactions and reconciliations along with standard Cash & Bank activities added with cash summary preparation. To drive process improvements by eliminating process wastes, rework and by establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Role Reports into: Manager Accounting – R2R Job Responsibilities: To take the ownership of respective end to end entity level General Accounting delivery. Ensuring that the final accounts should be maintained in a clear, true & fair pattern to be represented during month end BS review and P&L analysis calls. To ensure that all entity level internal & external audit requirements & requests get addressed on time with accuracy. The candidate should have preferably 5 years of experience in General Accounting (Record-to-Report). Good communication skills, ability to address stakeholders, flexibility, and sound email drafting skills. Excellent business application skills (e.g., Oracle NetSuite, Oracle Hyperion Financial Management, MS-Office) Candidate preferably having global exposure Should be well versed with Journalizing the transactions and capable of analyzing the same. Capable of reviewing & Performing Month End Close activities and able to analyze and justify variances. Should have knowledge of Fixed Assets Capitalization and Maintenance (addition, depreciation & disposal of assets). Should be able to perform General Ledger Reconciliations. Understanding of Intercompany (Interbranch) transactions and Intercompany reconciliation. Identifying reconciling items and their clearance. Assisting in Statutory Audit. Additional Requirements: Job Knowledge, Skills, and Qualifications: Preferably Qualified Chartered Accountant, MBA (Finance) from renowned business school The candidate should have minimum 5 years of experience of General Accounting (Record to Report) Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Receivables function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com. Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/GED/ Secondary School GCSE Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language. Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training Company paid health & life insurance benefits Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/GED/ Secondary School GCSE Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language. Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training Company paid health & life insurance benefits Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com .

Looking for Dutch (B2) certified talent out there for the role of Intent Analyst. CTC can go upto 12 LPA (Subject to expeirence & other nitti gritties) This is a 100% WFH role. Please DM me in case you possess B2 certification in Dutch language and are interested.

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command of and understanding of Accounting and Finance functions (R2R)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! As Accounting Associate, you will be a part of Shared Finance Team in India, serving to 15 subsidiaries (EMEA, APAC and US regions) of CGS and taking care of entity level Balance Sheet Reconciliations, P&L / Trial Balance monthly analysis, Preparation of Prepaid Expenses & Deferred Liability schedules. Analyzing all kinds of open items in monthly recons and providing the accounting treatment for resolution of the same. Posting manual Journals in terms of standard activities of R2R (P&L & BS related), creation of standard journals during month ends related accrued liabilities, expense reclassifications, prepaid amortizations, deferred rent entries, Depreciation accruals, Unapproved AP Invoice accruals, Tax provisions, payroll & employee benefit accruals and entries for capitalization of assets and so on. Understanding of Intercompany transactions and reconciliations along with standard Cash & Bank activities added with cash summary preparation. To drive process improvements by eliminating process wastes, rework and by establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with ability to take different accounting calls with onshore counterparts. Position: This position requires one to Work from Home Onsite Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Director Accounting – R2R Job Responsibilities: To take the ownership of respective end to end entity level General Accounting delivery. Ensuring that the final accounts should be maintained in a clear, true & fair pattern to be represented during month end BS review and P&L analysis calls. To ensure that all entity level internal & external audit requirements & requests get addressed on time with accuracy. The candidate should have preferably 5 years of experience in General Accounting (Record-toReport). • Good communication skills, ability to address stakeholders, flexibility, and sound email drafting skills. • Excellent business application skills (e.g., Oracle NetSuite, Oracle Hyperion Financial Management, MS-Office) • Candidate preferably having global exposure Should be well versed with Journalizing the transactions and capable of analyzing the same. • Capable of reviewing & Performing Month End Close activities and able to analyze and justify variances. Should have knowledge of Fixed Assets Capitalization and Maintenance (addition, depreciation & disposal of assets). Should be able to perform General Ledger Reconciliations. Understanding of Intercompany (Interbranch) transactions and Intercompany reconciliation. Identifying reconciling items and their clearance. Assisting in Statutory Audit. Additional Requirements: Job Knowledge, Skills, and Qualifications: Preferably Qualified Chartered Accountant, MBA (Finance) from renowned business school The candidate should have minimum 5 years of experience of General Accounting (Record to Report) Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Receivables function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command of and understanding of Accounting and Finance functions (R2R)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! As Accounting Associate, you will be a part of Shared Finance Team in India, serving to 15 subsidiaries (EMEA, APAC and US regions) of CGS and taking care of entity level Balance Sheet Reconciliations, P&L / Trial Balance monthly analysis, Preparation of Prepaid Expenses & Deferred Liability schedules. Analyzing all kinds of open items in monthly recons and providing the accounting treatment for resolution of the same. Posting manual Journals in terms of standard activities of R2R (P&L & BS related), creation of standard journals during month ends related accrued liabilities, expense reclassifications, prepaid amortizations, deferred rent entries, Depreciation accruals, Unapproved AP Invoice accruals, Tax provisions, payroll & employee benefit accruals and entries for capitalization of assets and so on. Understanding of Intercompany transactions and reconciliations along with standard Cash & Bank activities added with cash summary preparation. To drive process improvements by eliminating process wastes, rework and by establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with ability to take different accounting calls with onshore counterparts. Position: This position requires one to Work from Home Onsite Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Director Accounting – R2R Job Responsibilities: To take the ownership of respective end to end entity level General Accounting delivery. Ensuring that the final accounts should be maintained in a clear, true & fair pattern to be represented during month end BS review and P&L analysis calls. To ensure that all entity level internal & external audit requirements & requests get addressed on time with accuracy. The candidate should have preferably 5 years of experience in General Accounting (Record-toReport). • Good communication skills, ability to address stakeholders, flexibility, and sound email drafting skills. • Excellent business application skills (e.g., Oracle NetSuite, Oracle Hyperion Financial Management, MS-Office) • Candidate preferably having global exposure Should be well versed with Journalizing the transactions and capable of analyzing the same. • Capable of reviewing & Performing Month End Close activities and able to analyze and justify variances. Should have knowledge of Fixed Assets Capitalization and Maintenance (addition, depreciation & disposal of assets). Should be able to perform General Ledger Reconciliations. Understanding of Intercompany (Interbranch) transactions and Intercompany reconciliation. Identifying reconciling items and their clearance. Assisting in Statutory Audit. Additional Requirements: Job Knowledge, Skills, and Qualifications: Preferably Qualified Chartered Accountant, MBA (Finance) from renowned business school The candidate should have minimum 5 years of experience of General Accounting (Record to Report) Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Receivables function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command of and understanding of Accounting and Finance functions (R2R)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! As Accounting Associate, you will be a part of Shared Finance Team in India, serving to 15 subsidiaries (EMEA, APAC and US regions) of CGS and taking care of entity level Balance Sheet Reconciliations, P&L / Trial Balance monthly analysis, Preparation of Prepaid Expenses & Deferred Liability schedules. Analyzing all kinds of open items in monthly recons and providing the accounting treatment for resolution of the same. Posting manual Journals in terms of standard activities of R2R (P&L & BS related), creation of standard journals during month ends related accrued liabilities, expense reclassifications, prepaid amortizations, deferred rent entries, Depreciation accruals, Unapproved AP Invoice accruals, Tax provisions, payroll & employee benefit accruals and entries for capitalization of assets and so on. Understanding of Intercompany transactions and reconciliations along with standard Cash & Bank activities added with cash summary preparation. To drive process improvements by eliminating process wastes, rework and by establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with ability to take different accounting calls with onshore counterparts. Position: This position requires one to Work from Home Onsite Address: 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Director Accounting – R2R Job Responsibilities: To take the ownership of respective end to end entity level General Accounting delivery. Ensuring that the final accounts should be maintained in a clear, true & fair pattern to be represented during month end BS review and P&L analysis calls. To ensure that all entity level internal & external audit requirements & requests get addressed on time with accuracy. The candidate should have preferably 5 years of experience in General Accounting (Record-toReport). Good communication skills, ability to address stakeholders, flexibility, and sound email drafting skills. Excellent business application skills (e.g., Oracle NetSuite, Oracle Hyperion Financial Management, MS-Office) Candidate preferably having global exposure Should be well versed with Journalizing the transactions and capable of analyzing the same. Capable of reviewing & Performing Month End Close activities and able to analyze and justify variances. Should have knowledge of Fixed Assets Capitalization and Maintenance (addition, depreciation & disposal of assets). Should be able to perform General Ledger Reconciliations. Understanding of Intercompany (Interbranch) transactions and Intercompany reconciliation. Identifying reconciling items and their clearance. Assisting in Statutory Audit. Additional Requirements: Job Knowledge, Skills, and Qualifications: Preferably Qualified Chartered Accountant, MBA (Finance) from renowned business school The candidate should have minimum 5 years of experience of General Accounting (Record to Report) Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Receivables function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com