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3.0 - 5.0 years
9 - 13 Lacs
Mumbai, Bengaluru
Work from Office
At WebEngage , we re transforming how consumer brands engage with their customers. With a robust marketing automation platform and deep integrations with leading CPaaS (Communication Platform as a Service) providers, we re looking for a CPaaS Operations manager to manage and scale our CPaaS onboarding, deliverability, and communication infrastructure across channels (Email, SMS, WhatsApp, RCS). Responsibilities : Customer Onboarding & Configuration Lead the team that executes the end-to-end onboarding journey for CPaaS customers. Ensure accurate data collection, platform setup, and successful service activation. Conduct communication channel testing (Email, SMS, WhatsApp, RCS) and validate integrations. Deliver training on vendor portals and WebEngage platform usage. Deliverability & Operational Excellence Manage a team to monitor and analyze campaign performance across channels to flag deliverability issues related to inboxing / other errors. Recommend best practices to enhance inbox placement and reduce spam or bounce rates. Lead monthly deliverability reports, spot checks, and mitigation strategies. Track and implement regulatory and compliance updates (e.g., DLT, TCPA, TRAI, GDPR). Strategic & Product Collaboration Act as a subject matter expert in Email/SMS/WA configurations. Partner with the product team to ensure compliance and integrate deliverability best practices. Develop and refine strategies for message content, reputation, and delivery across regions like India and MEA. Project & Stakeholder Management Coordinate across internal stakeholders, vendors, and customers to ensure seamless onboarding and campaign execution. Maintain transparency through timely status updates and escalations. Ensure structured handover from onboarding to post-go-live support teams. Team Leadership Manage and mentor a team of Analysts. Drive continuous improvement in team performance through training, performance reviews, and operational frameworks. Promote knowledge-sharing and development of internal documentation and case studies
Posted 5 days ago
5.0 - 8.0 years
20 - 25 Lacs
Mumbai
Work from Office
Effectively manage financial forecast for rlbe and financial reporting. Provide business finance support to various functions for the budgets that they handle from FP&A perspective. S upport in Sales forecasting at SKU / Brand / Channel / Account / Region / State level along with gross realisation, GTN, Price Increase, Elasticity, Cost Increase Assumptions, Gross Margin Profile. - Forecast budgets for various P&L lines/ departments/ expense types with proper business justification. Conduct analysis with sales and P&L profile vs previous benchmarks. - Ensure accuracy & hygiene of the monthly accounting process - including Std cost, TCGM and ensure proper review of monthly provisions prior to book close. - Responsible for balance sheet forecast and actual analysis vs forecast, maintain aging of balance sheet items and follow up for pending claims/outstanding/open amounts. Prepare rlbe balance sheet review and deep dive submissions. Review various buckets of balance sheet including other accrual liabilities. Review vendor advance for settlements against the invoices, open PO tracking against the accruals and commitments. manage standard cost change exercise during rlbe and stand cost roll up a year end for next year. - Ensure accuracy & hygiene of the monthly accounting process - including Standard Cost, TCGM and ensure proper review of monthly provisions prior to book close. -Assist in the preparation of scenario analysis, Brand Profitability, Channel Profitability, Regional PnL and other Financial decisions for all BUs including price, discount, incentives and SG&A. - Drive continuous Improvement in functional reporting by simplifying processes and leveraging existing systems. Prepare the monthly Business Health monitor/Dashboard by providing the necessary finance inputs Responsible for CFM policy and DPO policy compliances, accrual analysis, capital expenditure and depreciation planning and monitoring, tax related matters and implications on P&L. - Monitoring of Std Cost, Gross Margin performance, Freight & distribution, SG&A budget vs actual monthly for all departments/ cost centers, etc Work on accrual management with CFS/functional teams on Financial Closing on a monthly basis. Understanding business, its key drivers and the impact on the business of the company and drive company policies effectively. - Monitor business performance (revenue / profit / overhead / utilization / pipeline , HC & other KPIs), investigate variances and provide analysis of differences with focus on improving performance. Support the audit process (Internal and Statutory) from the view of Business Finance - Generate strong insightful management analysis reports which would provide insights to all stakeholders.
Posted 5 days ago
5.0 - 10.0 years
10 - 14 Lacs
Noida, New Delhi, Pune
Work from Office
About the job We are seeking experienced Process Improvement Lead to join our LCS Operational Excellence team. Your role will involve leading initiatives to optimize processes, improve efficiencies, and implement sustainable changes across our organization. The Process Improvement Leader will report to the Business Process Excellence Manager and support Lifecycle Services (LCS) in delivering on their targets by driving change and implementing initiatives that reduce costs, increase efficiency, and enhance the customer and employee experience. Our projects aim to deliver yearly savings and drive long-term results. This position involves working in collaboration with a diverse team of Business Process Leaders and subject matter experts. Successful candidates will also work on building strong relations with different business units to enhance visibility on key initiatives, ensure projects are prioritized, drive alignment, and deliver on key objectives. Your Responsibilities: Process Improvement: Identify opportunities for improvement and lead process improvement initiatives from Define to Control Recommend improvements which increase efficiency and effectiveness based on data and facts Promote and apply best practices in process improvement and change management Project Management: Defining the project scope and business outcomes Manage the project resources and risks ensuring the project delivers the projected benefits on time and on scope Develop and maintain project plans by identifying deliverables, duration and risks. Lead meetings and create presentations on project progress Quantify Results: Help deliver operational efficiency target. Utilize data skills to quantity project results in a simple and clear manner. Foster Innovation: Promote and support innovative thinking by encouraging new ideas Build Relationships: Develop strong cross-departmental relationships, leveraging to foster collaboration and achieve project goals. The Essentials - You Will Have: Education : Bachelors degree in a relevant field or equivalent combination of education and experience. Project Management : 5+ years of experience in project management. Proven track record of managing complex, cross-functional projects with measurable outcomes. Continuous Improvement : 2+ years of experience identifying and implementing continuous improvement and Lean initiatives. Process Mapping: experience in process mapping, including the use of BPMN 2.0 for documenting business processes and identifying areas for improvement Change Management : Experience driving change within a large, complex multi-stakeholder business environment. Opportunity Identification : Ability to identify opportunities, build business cases, and achieve cross-functional alignment. Leadership and Collaboration : collaborate, and influence at all organizational levels. Problem Solving : Proficiency in root cause analysis. Communication Process Navigation : Ability to understand and navigate complex processes, with a desire for continual improvement. Stakeholder Engagement : Experience engaging with senior leadership and department heads to gain support and alignment on project initiatives. Consensus Building : Proven track record of working across organizations tod drive progress. Collaborative Work The Preferred - You Might Also Have: Knowledge and experience on any of the Lifecycle Services processes (e.g. Proposals, Order Management, Delivery, Managed Services/Remote Support and others) Six Sigma Belt Certification Project Management Professional (PMP) Experience on Process mapping or BPMN 2.0 Agile methodologies Project Management tools What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 5 days ago
4.0 - 9.0 years
11 - 15 Lacs
Pune, Bengaluru
Work from Office
Position: Digital Product Owner Job Description: What You Will Be Doing We believe that delivering exceptional digital products and experiences is key to driving customer satisfaction, operational efficiency, and business growth. As a Product Owner, you will play a critical role in bridging the gap between business needs and technical execution, ensuring that our digital products align with strategic goals and deliver value to our customers. In this role, you will work closely with cross-functional teams to break down product requirements into actionable user stories, prioritize the product backlog, and ensure the successful delivery of product increments. You will work with the Product Managers on translating customer and stakeholder needs into clear requirements, facilitating sprint planning, and ensuring development teams have the clarity and support needed to execute effectively. This is an exciting opportunity for someone detail-oriented, skilled in agile practices, and committed to delivering high-quality digital solutions that meet both customer and business needs. Key Responsibilities Strategic Leadership Collaborate with Product Managers to define and execute the digital product vision and strategy. Translate business needs into actionable product roadmaps and prioritize features based on customer value and business impact. Ensure alignment between product goals and broader organizational objectives. Act as the primary liaison between business teams and development teams, ensuring seamless communication and collaboration. Operational Excellence Write detailed user stories and define acceptance criteria to ensure clear and actionable requirements for development teams. Lead backlog refinement sessions, ensuring the team is working on the highest-priority items. Proactively address dependencies, blockers, and risks to ensure smooth delivery of product increments. Oversee testing efforts, including User Acceptance Testing (UAT), and provide final signoff on deliverables. Monitor and report on product metrics, ensuring alignment with key performance indicators (KPIs). Mentor junior team members, fostering their growth and development within the product management discipline. Collaboration and Communication Partner with Scrum Teams to ensure sprint goals are met and deliverables align with the product vision. Facilitate demos and reviews, confirming completed features meet business expectations. Communicate backlog health and team capacity to senior product management, ensuring alignment with overall product goals. Build strong relationships with stakeholders, fostering trust and collaboration across teams. What We Are Looking For Required Skills and Qualifications 4+ years of experience in digital product management or product ownership. Proven ability to translate business needs into actionable product requirements. Strong understanding of agile methodologies, including Scrum. Experience writing detailed user stories and defining acceptance criteria. Excellent communication and collaboration skills, with the ability to work effectively across organizational boundaries. Experience leading testing efforts, including UAT, and providing final signoff on deliverables. Ability to manage multiple priorities in a fast-paced environment. Strategic problem-solving skills with adaptability to changing business needs. Experience mentoring junior team members and contributing to their professional growth. Preferred Skills and Qualifications Familiarity with product management tools such as Jira, Confluence, or similar platforms. Experience working with cross-functional teams, including engineering, design, and marketing. Knowledge of digital product metrics and KPIs, with a focus on continuous improvement. Background in change management and process optimization. This is an exciting opportunity for a motivated Product Owner to make a meaningful impact by delivering innovative digital solutions that drive business success and customer satisfaction. What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-MH-Pune, India (Solitaire Bldg) Time Type: Full time Job Category: Business Support
Posted 5 days ago
7.0 - 12.0 years
9 - 12 Lacs
Bengaluru
Work from Office
The Reward Operations Analyst will work as a part of the Global Reward Operations Team based in Bangalore, India. Working with the Global Reward Operations Manager, the Reward Operations Analyst will assist transitioning work into the team and then on an ongoing basis, support the business by delivering key Reward operational activities whilst also acting as a trusted partner to Haleon s Regional People Services Teams (based in Costa Rica, Poland, Malaysia and China), Reard Business Partners and the wider HR function in the consistent and effective delivery of Reward operations. The Reward Operations Analyst reports to the Global Reward Operations Manager. This is a great opportunity for someone who s passionate about - and who wants to help shape the delivery of - Reward operations, to join a leading global organization. Key responsibilities In collaboration with the Reward CoE and Haleon s Regional People Services Teams manage a range of annual reward activities: Deliver annual compensation review cycle (salary data provision for bonus pool and salary modelling, annual salary review, bonus payments, long term incentives). Maintain high quality data and metrics within Workday and support Line Managers with making informed decisions about remuneration. Deliver operations for existing global benefits and help drive implementation of new benefits (including, leaves, risk, pensions and health and wellbeing benefits) as well as Haleon s employee recognition program. Support relationship management and operations with global benefit vendors on renewals, enhancements and contracting, in partnership with the Global Benefits Team. Collaborate with the Reward CoE, Regional People Services teams, Payroll, Tech and the wider business in the administration and delivery of annual and business-as-usual (BAU) Reward activities and initiatives. Ensure communications, data and analytics used are accurate and timely in their delivery. Provide training, advice and guidance to People Services, Talent Acquisition and managers to deal with queries around Haleon s global annual processes as well as other reward queries that should be supported locally. Act as escalation point for the Regional Teams and Reward Business Partners which require input from a global operations perspective. Deliver reporting/information to support the wider Reward CoE to make informed decisions. Support ad-hoc project change/continuous improvement work from the wider Reward agenda. Qualifications and skills Required Demonstrable experience of minimum 7 years working within reward operations. Involvement in running or supporting at a detailed level reward activities either (ideally) across the whole total reward spectrum, or as a delivery specialist within a specific area of reward operations (for example, global annual compensation review /annual objective setting & review cycles, the provision of benefits, LTIs, salary benchmarking) within a large, complex global organization. Proficiency with using IT systems and platforms to deliver processes effectively Strong analytical, problem solving and critical thinking skills, with the ability to run and interpret data to support decision making and advice. Microsoft Office proficiency with strong Excel knowledge. Highly organized with strong oral and written communication skills. Ability to work well under pressure and navigate tight deadlines while taking ownership over tasks big and small. Excellent interpersonal and communication skills, with the ability to put our people at the heart of what we do to ensure an excellent user experience. Preferred Previous experience and working knowledge of Workday - ideally including report writing. Experience of operating in a global organization, ideally in FMCG or Pharma. .
Posted 5 days ago
8.0 - 13.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Hello. We re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren , Theraflu, Otrivin , and Centrum - through a unique combination of deep human understanding and trusted science. What s more, we re achieving it in a company that we re in control of. In an environment that we re co-creating. And a culture that s uniquely ours. Care to join us. It isn t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise , we re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It s an opportunity to be part of something special. About the role We are seeking a highly experienced Senior Software Engineer ing Quality Manage r to lead and elevate quality within our global engineering team s . We need a proactive and skilled professional who thrives in a collaborative environment and is passionate about ensuring the quality and reliability of our digital products. This role offers the opportunity to drive the strategic direction of our approach to quality across our global engineering organisation . Key responsibilities Drive quality p rocess i mprovement across Haleon , by p romot ing a quality-first mindset , advocating continuous improvement in testing processes and tools. Mentor and coach engineers , fostering a culture of excellence , ensuring skills development in areas like automation, exploratory testing and test architecture. Champion Behaviour-Drive n Development (BDD) practices , collaborating with product owners, developers and test engineers to define clear, executable require ments improving communication and driving test automation. Drive test a utomation initiatives , creating a robust QA automation strategy across multiple development teams. Develop, maintain , and enhance automation test frameworks, with a strong emphasis on BDD practices. Ensure test coverage and traceability across all phases of development, including requirements validation, functional testing, regression and performance testing. Collaborate with Cross-Functional Team s, w ork ing closely with developers, product owners, to understand requirements and integrate testing seamlessly into the software development lifecycle. Drive continuous improvement using analytics , Objective and Key Results (OKRs ) , and metrics to identify bottlenecks, inefficiencies and areas of risk . Lead initiatives to optimize testing processes, expand automation coverage, improve def ect detection rates and enhance overall product stability. Define and track key quality metrics . Provide data-driven reports and dashboards t o senior leadership detailing quality trends, release readiness , and the impact of QA initiatives on business outcomes. Qualifications and skills Essential Mi nimum of 8 years experience in software quality assurance with at least 3 years in a leadership or managerial role. Proven expertise in designing and implementing QA strategies across the software development lifecycle St r on g knowledge of software testing methodologies, including manual, automated, functional, regression, performance and security testing. Expertise in automated testing frameworks , CI/CD pipelines and modern QA tools specifically, Playwright and GitHub Actions. In-depth understanding of Behaviour Driven D evelopment (BDD) principles and tooling. Strong understanding of Agile and DevOps methodologies, with experience in integrating QA processes within Agile teams. Excellent communication and leadership skills, especially across multicultural and remote teams. Str o ng analytical and problem-solving mindset with a passion for quality and customer satisfaction . Ability to drive cultural change and advocate for quality at all levels of the organisation. Bachelor s or Master s degree in Computer Science , Engineering, or a related field, or equivalent professional experience. Preferred Professional certifications in Quality Assurance and testing, such as IST QB Advanced Level, Certified Software Quality Analyst (CSQA), or Certified Software Tester (CSTE) . Prior experience working in a highly regulated industry is a plus . Azure Cloud platform expertise Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and prom o tes fair and equitable outcomes for everyone. We re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. .
Posted 5 days ago
9.0 - 14.0 years
6 - 10 Lacs
Gurugram
Work from Office
Company: Mercer Description: Wealth Implementation Wealth Implementation team is seeking candidates for the following position based in the DLF / Noida / Pune office Calc Configurer - Implementation Services Grade : C Last Date to Apply: What can you expect? The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers. Perform Planning activities to determine the best approach and techniques for self on the project Establish strong stakeholder relationships Perform solution analysis to ensure that solution meets the needs of the requirements Prepare functional and technical specifications, including process diagrams and user manuals Manage the provision of information to establish the agreed data integration platform, liaising with the Data Analyst and external stakeholders where required Elicit existing processes, document Current State, analyse change & identify best practice to determine Future State, perform Gap Analysis to determine impact to BAU; Adhering to the User Centred Design processes, working to agreed sprint and release plans Support test team activities including triage and impact analysis Contribute to the development of new artefacts for re-use and to improve efficiency Provide learnings back to Team and to contribute to continuous improvement Assist in the configuration of company applications based on business requirements Perform Peer Review activities for other analyst s project work Identify opportunities to uplift value from existing solutions What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you for: Innovation/Creativity Able to deal with ambiguity & challenge the status quo Pioneer new approaches Able to apply critical thinking Decisions Making Communication Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals. Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills: Domain & Tools : Subject Matter Expert in Wealth (DB/DC) domain, German domain preferred. Experienced on any wealth platforms Previous experience in the financial services industry, particularly the Pension industry is desirable Detailed understanding of Implementation life cycles: Analysis Responsible for delivering all projects, scoping, prioritization and providing estimates to stakeholders Should be expert with doing Root Cause Analysis (RCA) and techniques Testing : Conducting tests and validations to ensure that the solutions meet the requirements and standards Breakpoint analysis of High complexity requirements to create a detailed test plan and corresponding user stories. Configuration: Subject Matter Expert in Calculator (Calc Studio preferred) Should be proficient in designing benefits calculations using excel functions Well versed with System Integration concept Experience delivering solution specification and analysis outcomes for configuration projects Should be proficient in Debuging logic Project / Task Management: Good understanding of Agile and Scrum methodologies Expert in using JIRA for day to day task management Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines. Stakeholder Management Education: B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility: Minimum 9 years experience in service industry Minimum 12 months experience in Current Role. Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively
Posted 5 days ago
8.0 - 13.0 years
11 - 13 Lacs
Kolkata
Work from Office
Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule
Posted 5 days ago
8.0 - 13.0 years
11 - 13 Lacs
Bengaluru
Work from Office
Key Responsibilities : Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule
Posted 5 days ago
0.0 - 1.0 years
3 - 7 Lacs
Pune
Work from Office
Job Title: Associate SOC AnalystJob Location: Baner, Pune (WFO)Experience: 0-1 YearsShift: 24/7- 5 Days Rotation ShiftQualification: Bachelors degreeJob Description:Futurism Technologies is looking for a detail-oriented and proactive Associate SOC Analyst to join our Security Operations Center team The ideal candidate should have a strong foundation in cybersecurity principles, a keen eye for identifying threats, and a passion for continuous learning in the ever-evolving cybersecurity landscape As an Associate SOC Analyst, you will play a key role in monitoring, analyzing, and responding to security incidents to ensure the safety and integrity of our clients information systems Skills & Responsibilities:Monitoring & Analysis: Continuously monitor security alerts and events from SIEM tools and other monitoring systems Analyze logs and data from firewalls, intrusion detection/prevention systems (IDS/IPS), endpoints, and network devices to detect suspicious activity Identify potential security incidents and escalate as necessary following predefined procedures Incident Response: Assist in the triage, containment, and remediation of security incidents Document all incidents and responses in detail for auditing and future reference Support root cause analysis and help improve incident response plans Threat Intelligence: Stay updated with emerging threats, vulnerabilities, and attack techniques Collaborate with the security team to implement threat intelligence findings into monitoring and response processes Reporting & Documentation: Maintain up-to-date incident logs and case documentation in the ticketing system Generate regular reports on SOC activity, trends, and performance metrics Compliance & Best Practices: Adhere to industry-standard security practices and organizational policies Assist in the development and refinement of SOC processes, procedures, and playbooks Must-have Skills: Strong understanding of cybersecurity fundamentals, including networking, malware, vulnerabilities, and attack vectors Familiarity with SIEM tools (e g, Splunk, IBM QRadar, ArcSight, etc ) Basic knowledge of security frameworks and standards (NIST, ISO 27001, MITRE ATT&CK) Excellent verbal and written communication skills Analytical mindset with strong problem-solving abilities Ability to handle stress in high-pressure environments and make sound decisions quickly Team player with a commitment to continuous improvement and learning Proficient in Microsoft Office and documentation tools Willingness to work night shifts and adapt to a 24x7 environment as required
Posted 5 days ago
5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Title: Production Lead - Special Process Job Description: We are seeking a highly motivated Production Lead to oversee the Nadcap special processes in our aerospace division. The Production Lead will be responsible for ensuring compliance with industry standards and product specifications while managing production workflow. This role involves coordinating with cross-functional teams to drive continuous improvement initiatives, optimize process efficiencies, and maintain high-quality output. The ideal candidate will have strong leadership skills, a deep understanding of aerospace manufacturing processes, and experience with Nadcap accreditation requirements. Key Responsibilities: - Lead the production team in implementing Nadcap special processes while ensuring adherence to quality standards. - Monitor production schedules and workflows to optimize efficiency and meet delivery deadlines. - Collaborate with engineering and quality assurance teams to address any process-related issues and implement corrective actions. - Conduct training and mentorship for team members, promoting a culture of safety and quality. - Manage documentation and reporting related to production processes and special process compliance. - Participate in audits and assessments to maintain Nadcap accreditation and certifications. - Identify opportunities for process improvements and lead initiatives to enhance production quality and performance. Skills Required: - Strong leadership and team management abilities. - In-depth knowledge of aerospace manufacturing processes, Surface treatment processes such as Anodizing,Plating, Passivation, Blasting, Painitng, especially Nadcap special processes. - Excellent problem-solving skills and attention to detail. - Effective communication skills to interact with various stakeholders. - Familiarity with quality management systems and continuous improvement methodologies. Tools Required: - Proficiency in production management software and tools. - Familiarity with quality assurance tools and metrics. - Experience with ERP systems related to aerospace manufacturing. - Competence in data analysis tools for performance monitoring and reporting. Qualifications: - Bachelor s degree in Engineering, Manufacturing, or a related field. - Minimum of 5 years of experience in aerospace manufacturing, with a focus on Nadcap processes. - Certification in Nadcap special processes is highly desirable. - Proven track record of leading production teams and managing complex projects effectively.
Posted 5 days ago
8.0 - 13.0 years
12 - 13 Lacs
Kolkata
Work from Office
Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. . Key Responsibilities : Analyse and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organizations policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA, and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders Desired Skills: 8+ years experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff Experience in managing Team Leaders/Supervisors Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends, and shift between WFO and WFH, as and when needed Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyse and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanour Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification: Graduation Disclaimer: - Location: IND Kolkata - Unitech Hitech, Blk A, Tower AI, 4th Flr Language Requirements: Time Type:
Posted 5 days ago
4.0 - 9.0 years
5 - 9 Lacs
Mumbai, Nagpur, Thane
Work from Office
In This Role, Your Responsibilities Will Be: Emerson Product Vulnerability Tracking: Coordinate with Enterprise Vulnerability Manager for tracking Emerson product vulnerabilities in centralized secure database. Monitor Emerson product vulnerability lifecycle and keep relative databases up to date. 3 rd Party Vulnerability Tracking: Track active vulnerability reported with commonly used 3rd party components Periodically update Enterprise Vulnerability Manager with reports and escalations related to 3rd party component PSIRT Membership: Work closely with PSIRT Manager to provide details related to incident response cases. Assist Governance Leader regarding PSIRT handling Who You Are: You take initiatives and doesn t wait for instructions and proactively seek opportunities to contribute. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned. For This Role, You Will Need: Compliance Reporting: Generate detailed compliance reports on vulnerabilities. Ensure reports meet international standards and regulatory requirements. Maintain vulnerability dashboard and metrics to share with management on periodic basis. Documentation: Coordinate with Product Security Analyst to develop and maintain vulnerability management documentation, including policies, procedures, and playbooks as designated by Governance Leader. Continuous Improvement: Engage in vulnerability management program reviews and continuous improvement initiatives. Training and Support: Provide guidance and training to Product teams on best practices for vulnerability management and compliance reporting. Preferred Qualifications That Set You Apart: Education: Bachelors degree in Computer Science, Information Security or a related field. Skills: Experience with vulnerability management programs and tools (SBOM, Asset Management, Reporting) Experience: 4+ years of experience in product development, vulnerability management, information security, or a related role Communication: Excellent verbal and written communication skills. Personality Attributes: Strong analytical thinking, collaborative and proactive approach. Our Culture & Commitment to You: . .
Posted 5 days ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Job Title: Principal Engineer, Quality Global Process Owner (GPO) for Technology Review Board (TRB) Summary of Role We are looking for a Global Process Owner (GPO) for TRB to join our team as part of the global QMS (Quality Management System). The successful candidate will be responsible to strategize, develop, implement, monitor, and improve Technology Development & Process Transfer related business process across the organization. This position is based at our GlobalFoundries office at Bengaluru, India. Responsibilities include: Own and manage TRB (Technology Review Board) business processes across the company Work with the technical leads, stakeholders and subject matter experts (SMEs) to develop and continually improve the Technology Development and Process Transfer specification Ensure consistent execution of the process across all business functions and geographies, including development of training and coaching of the employees Utilize quality methods and best practices into the identified areas of improvement to enhance the overall quality/scope, speed/schedule, and cost of projects and ensure flawless execution Proactively work with peers, SMEs, stakeholders and push to identify and agree on continual improvement plans Learn, develop, and execute quality assurance plans and strategies to ensure consistent adherence to quality standards Maintain and monitor changes to various international quality specifications (eg. AIAG, IATF, VDA, etc.) Analyze data to identify trends and opportunities for improvement, and work with business functions to implement corrective actions. Develop and deliver training programs to build a culture of quality and continuous improvement across the organization. Collaborate with cross-functional teams to ensure alignment of quality assurance initiatives with overall business objectives, meet compliance requirements and drive towards process excellence Act as a subject matter expert and advisor on quality assurance matters to business functions and senior management Develop and implement the business process into next-generation software using Siemens TC Collaborate and communicate process changes to stakeholders and leadership Required qualifications: Master s degree in engineering or science; PhD from a top ranked university is a plus 8-10 years of work experience in or across Semiconductor Process Technology, R&D or Process Transfer Projects, Module Engineering, VLSI/IP Design, Design Enablement (PDK, Modeling, etc.), Yield Engineering, Device Engineering, Reliability or related domains Fast learner, strong analytical and problem-solving skills, with the ability to analyze data and identify trends and opportunities for improvement. Excellent communication and interpersonal skills, with the ability to build strong relationships with business functions and stakeholders. Self-starter with the ability to work independently and as part of a team Language Fluency - English (Written & Verbal) This position requires global time-zone coverage and hence you may have to start the work late in the day, from 10AM to 8PM IST Additional preferred qualifications: Hands on experience on problem solving/troubleshooting skills Working knowledge of ISO9001:2015/IATF16949 Certified IATF/ISO/VDA Auditor is a plus Work experience with multi-national and cross functional environments Possess the right attitude to get results with a Growth Mindset If you are a results-driven individual with a passion for process excellence, we encourage you to apply for this exciting opportunity to join our team as an Audits Global Process Owner. GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation.
Posted 5 days ago
2.0 - 4.0 years
8 - 12 Lacs
Bengaluru
Work from Office
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact As a Python Developer in the Debricked data science team, you will work on enhancing data intake processes and optimizing data pipelines. You will apply many different approaches, depending on the needs of the product and the challenges you encounter. In some cases, we use AI/LLM techniques, and we expect the number of such cases to increase. Your contributions will directly impact Debricked s scope and quality and will help ensure future commercial growth of the product. What the role offers As a Python Developer, you will Innovative Data Solutions Develop and optimize data pipelines that improve the efficiency, accuracy, and automation of the Debricked SCA tool s data intake processes. Collaborative Environment Work closely with engineers and product managers from Sweden and India to create impactful, data-driven solutions. Continuous Improvement Play an essential role in maintaining and improving the data quality that powers Debricked s analysis, improving the product s competitiveness. Skill Development Collaborate across teams and leverage OpenText s resources (including an educational budget) to develop your expertise in software engineering,data science and AI, expanding your skill set in both traditional and cutting-edge technologies. What you need to Succeed 2-4 years of experience in Python development, with a focus on optimizing data processes and improving data quality. Proficiency in Python and related tools and libraries like Jupyter, Pandas and Numpy. A degree in Computer Science or a related discipline. An interest in application security. Asset to have skills in Go, Java, LLMs (specifically Gemini), GCP, Kubernetes, MySQL, Elastic, Neo4J. A strong understanding of how to manage and improve data quality in automated systems and pipelines. Ability to address complex data challenges and develop solutions to optimize systems. Comfortable working in a distributed team, collaborating across different time zones. One last thing OpenText is more than just a corporation, its a global community where trust is foundational, the bar is raised, and outcomes are owned.Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we dont just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
Posted 5 days ago
2.0 - 6.0 years
8 - 12 Lacs
Pune
Work from Office
0px> Who are we? In one sentence Responsible for design, development, modification, debug and/or maintenance of software systems What will your job look like? You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications. You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders. You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions. You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals. You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements. You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks. All you need is... Software Development background in Assembler and MAINFRAME Experience level - 2.5- 6 Years Mainframe Lead:- Assembler, COBOL, IMS-DB or DB2 Why you will love this job: You will be challenged to design and develop new software applications. You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
Posted 5 days ago
8.0 - 12.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Join our Team About the Opportunity We are seeking a highly skilled and experienced Full Stack Technical Lead to join our dynamic software DevOps team. As a Technical Lead, you will spearhead the design and development of advanced web applications using React.js. This role demands a blend of technical proficiency, leadership, and strategic thinking to drive frontend innovation and maintain critical business tools. Are you passionate about delivering high-quality software products and possess excellent problem-solving and communication skills? Come join us to deliver excellence. What you will do Frontend Development: Architect and develop scalable, high-performance web applications using React.js, ensuring responsive and intuitive user interfaces. Team Leadership: Lead a team of frontend developers, conducting code reviews, mentoring junior members, and fostering a culture of excellence. Collaboration: Work closely with cross-functional teams, including backend developers, UX/UI designers, and product managers, to deliver cohesive solutions. Continuous Improvement: Stay abreast of emerging technologies and best practices, integrating them into the development process to enhance efficiency and quality. What you will bring Experience Required: 8-12 years Location: Bengaluru, India | Hybrid (3 days / week) Education: Bachelor s / Master s degree in Computer Science, Information Technology, or a related field. Experience: 8-12 years of professional experience in frontend development, with a strong focus on React.js. Technical Skills: Proficiency in JavaScript (ES6+), HTML5, CSS3, React.js & Python Experience with Micro Frontend and Micro Servies architecture. Experience with state management libraries such as Redux, Zustand or Context API. Strong understanding of RESTful APIs and asynchronous programming (Python). Knowledge of DevOps practices, including CI/CD pipelines (Jenkins script)and automated testing. Experience with containerization (Docker, Kubernetes). Mandatory-fundamental understanding Exposure to security best practices in system design and implementation. Knowledge about end-to-end tests using Cypress, Playwright, Robot framework and wire-mock. Write unit tests first before implementing features to ensure the functionality is well-defined and testable. Understanding of Agile methodologies and DevOps practices. Familiarity with cloud platforms and containerization technologies. Excellent problem-solving and analytical skills Ability to work effectively in a fast-paced, collaborative team environment. Strong communication and interpersonal skills. Contributing to system design and architecture. Preferred qualifications: Experience with TypeScript and modern frontend frameworks. Strong development background. Understanding of Agile methodologies and DevOps practices. Familiarity with cloud platforms and containerization technologies. Strong problem-solving skills and attention to detail. Knowledge of telecom domain will be a plus. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 768421
Posted 5 days ago
4.0 - 8.0 years
4 - 8 Lacs
Hazira
Work from Office
1) Shop supervisor of Turbine Assembly department. 2) Daily shift planning and execution. Ensure preparations for next planned activities. 3) Maintain safety and discipline in shift. 4) Maintain quality standards as per CTQS. 5) Complete the Assembly work as per plan. 5) Regularly maintain and update records, route card/PPS, BOM sheet, fit-up and dimension records. 6) Ensure regular manhour booking in SAP 7) Co-ordination between shifts to achieve the planned targets. 8) Ensure safe work environment in shop floor. 9) Planning and execution of Turbine components Assembly. 10) Implementation of Continuous improvement suggestions & maintain 5s of shop. 11) Improving labor efficiency and overall efficiency of the department. 12) Work in rotational shifts. 13) Coordination with cross functional departments for proper execution. 14) Workmen handling & conflict resolution.
Posted 5 days ago
1.0 - 2.0 years
25 - 30 Lacs
Hyderabad
Work from Office
We are seeking a technology-focused Manager in functional onboarding, and supplier Management and learning coordinator to streamline onboarding experiences for new hires within TechLilly while supporting IT hiring operations and supplier collaboration. This role ensures seamless transitions for new employees, fosters early engagement, integrates supplier management into onboarding and training workflows, and facilitates structured learning paths. The position has global responsibilities and reports to the Sr Director based in Hyderabad, India. It involves occasional travel and flexibility to collaborate across time zones and cultures. Key Responsibilities IT Onboarding Program Management Oversee and execute specific TechLilly onboarding processes for new hires, ensuring a smooth, technology-driven experience. Act as the primary contact point for new TechLilly employees during their onboarding journey. Coordinate TechLilly -specific orientation sessions, welcome events, and engagement initiatives. Collaborate with TechLilly teams to maintain and enhance digital onboarding materials and processes. Monitor onboarding metrics and feedback to drive continuous improvement with a tech-first approach. Establish strategic collaborations with technology suppliers to ensure alignment with onboarding and training initiatives. Manage supplier relationships to facilitate access to tools, resources, and training modules for new employees related to TechLilly onboarding workflows Buddy Program Leadership Manage the Buddy Program, including maintaining a TechLilly -centric buddy repository and mapping buddies to new joiners. Develop and promote best practices for meaningful buddy interactions focused on technology collaboration. Leverage digital tools to enhance buddy activities and engagement within the functional ecosystem. Create and maintain an IT-specific FAQ resource for new hires and candidates. IT Learning Program Management Lead a structured IT learning program to support newly hired employees by providing access to technology training paths, experiential learning modules, and development opportunities. Facilitate communications enabling new hires to build networks within the TechLilly community. Support initiatives aimed at early career development and skill-building within tech domains. Collaborate strategically with the Learning & Development (L&D) team to ensure alignment of TechLilly initiatives with organizational goals and to support capability-building efforts across TechLilly organization Business Operations Collaborate with hiring managers to gather and consolidate technical job requirements. Assist in job leveling and role alignment processes in collaboration with TechLilly leadership. Coordinate with recruitment teams to ensure timely and accurate postings for TechLilly roles Serve as the primary liaison between site Talent Acquisition (TA), Learning & Development (L&D), and the IT team to ensure alignment and collaboration. Collaborate with Talent Acquisition to support internship programs and foster academic partnerships. Monitor, track, and report compliance metrics to ensure adherence to organizational standards and regulatory requirements. Basic requirements Bachelor s degree in computer science, Information Technology, or a related field preferred. 6+ years of experience in onboarding or program coordination within a technology-driven environment. Strong understanding of IT technologies such as AI/ML, automation, and software development. At least 1-2 year of experience facilitating training programs tailored for IT professionals. Proven background in managing logistics and coordinating IT learning initiatives. Experience in supplier management and fostering strategic collaborations. Additional Skills/Preferences Exceptional organizational, communication, and interpersonal skills. Familiarity with recruitment processes aligned with technology domains. Proactive, solution-oriented mindset with a focus on continuous improvement and innovation. Strong attention to detail and project management capabilities.
Posted 5 days ago
5.0 - 10.0 years
7 - 8 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . The Role We are seeking a individual to lead the AR-Cash applications team. An Experienced financial person, who oversees and optimizes the processing of financial transactions, ensuring accuracy and efficiency in handling payments and receivables. Key Responsibilities Technical skills A Cash Application Lead plays a crucial role in the financial operations of a company. Here are the core responsibilities that define this role: Processing Payments: Accurately post incoming payments to customer accounts from various sources such as checks, ACH, wire transfers. SOX compliance - Managing the SOX compliance requirements within timelines and accrately Account Reconciliation: Perform daily reconciliation of cash applications and identify discrepancies in accounts. Dispute Resolution: Address and resolve customer inquiries and payment discrepancies in a timely manner with the collectors Reporting: Generate and maintain reports on cash application metrics, identifying trends and areas for improvement. Collaboration: Work closely with Collections, Invoicing, and other finance departments to ensure accurate cash flow management. Documentation: Maintain accurate records of transactions and assist in month-end closing processes. Continuous Improvement: Identify opportunities to streamline cash application processes and enhance efficiency. Leadership skills Ability to lead and Supervise team Ability to work with cross functional teams and work on collective objectives of the team and the organisation Develop team to take on more complex areas Maintain a engagement score higher than company s average Candidate Profile Essential Skills Excellent communication & interpersonal skills Strong organizational skills to ensure completion of multiple activities within tight reporting deadlines Strong on finance fundamentals Knowledge and Expertise: Must be able to work with teams Must demonstrate good critical thinking and ability to manage multiple tasks and deadlines Excellent communication skills, verbal and written; able to clearly articulate thoughts, issues, concerns, risks, opportunities, other Must be able to collaborate with/consult senior level business partners Ability to work on multifunctional teams across organization Personal Attributes Organized and proactive, tenacious with an enthusiasm to support the business Highly numerate with strong analytical and problem solving skills, plus excellent attention to detail Team player Ability to work under pressure Experience 8-10 years with atleast 5 years plus of leading teams Educational background Commerce graduate with extensive experience in leading teams
Posted 5 days ago
12.0 - 16.0 years
20 - 25 Lacs
Pune, Bengaluru
Work from Office
We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. Discover the Role Drive Operational Excellence initiatives across all IT and Technology departments on a global scale. To achieve or surpass efficiency and improvement projects through-out the year. To engage in close collaboration with frontline management and Senior Leadership regarding process improvement proposals. To concentrate on the professional development of our Lean Six Sigma Leads, ensuring the effective implementation of various projects. Key Responsibilities Responsible for driving Operational Excellence initiatives IT/Technology Responsible in meeting/exceeding agreed financial benefits for the calendar year Work closely with frontline/middle management and Senior Leadership to drive process improvement ideas Coach and Mentor Lean Six Sigma Lead s in driving Lean Six Sigma projects using defined methodology Application of required Lean/Statistical tools as part of Continuous Improvement projects Publish and Review Process/Business Metric s on agreed schedule and identify improvement opportunities Conduct Lean Six Sigma training depending on the skill set Analyze business problems arising in respective processes and do needful support Responsible for Quantitative and Qualitative analysis, Problem Solving techniques, Root Cause Analysis, Quality Assurance practices and concepts Effectively play the role as trainer, coach, and mentor to the YBs, GBs, BBs in the team and Ops Responsible for Defining, Measuring, Improving & Implementing continuous improvements frameworks within the global teams Ensure new designed practices/processes and global initiatives are effectively and successfully implemented for the scoped teams from training to Sign Off (Improve Performance & Implement Change) Responsible for implementing and monitoring performance metrics [SLAs/KPIs] are in place and performance reviews in place to drive delivery to agreed timescales and quality Key Requirements Masters in any discipline, preferred with Engineering / Mathematics / Statistics discipline Certified Black Belt from reputed institute, preferable Indian Statistical Institute, American Society for Quality, etc. Minimum 12 years of experience in the role of Operational Excellence Minitab Proficiency Preferred with an experience of working with global resources Preferred candidate with having knowledge on ISO/CMMI/ISMS requirements Experience in mentoring Lean Six Sigma GB & BB projects and training resources Competencies and Skills Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing) Able to influence change & effectively manage stakeholders across the globally Builds and maintains strong working relationship with team across globe Highly developed sense of integrity and commitment to operational excellence Demonstrated leadership/management skills Soft Skills: Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing) Able to influence change & effectively manage stakeholders across the globally Builds and maintains strong working relationship with team across globe Highly developed sense of integrity and commitment to operational excellence Demonstrated leadership/management skills Preferred Tools Knowledge: Minitab R Studio Python BI Tools What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Other Benefits Marriage Gift policy Paternity & Adoption leaves Interest free loan policy Salary advances policy Well-being initiatives We re looking forward to getting to know you!
Posted 5 days ago
7.0 - 10.0 years
13 - 18 Lacs
Bengaluru
Work from Office
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. " Internally this position is titled Design Operation Specialist II " Job Description Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/ dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Key Responsibilities The Learning Operations Manager will lead the operational strategy and execution of learning programs, with a strong focus on managing our Learning Management System ( Skilljar ) . This role will be responsible for ensuring the efficient delivery, tracking, and optimization of learning and development initiatives across the Product Innovation & Design team . Learning Operations Oversee daily operations and logistics for corporate learning programs (instructor-led, virtual, e-learning, blended). Collaborate with instructional designers, HR, and business units to coordinate learning initiatives. Establish and optimize processes for training delivery, registration, reporting, and feedback collection. Use JIRA to coordinate cross-functional learning initiatives, manage timelines, and ensure delivery of training tied to product launches or compliance goals. Monitor key performance indicators (KPIs) related to learning effectiveness and compliance. LMS Administration & Optimization Proficiency in managing the LMS, including user management, course creation, and system maintenance. Manage and maintain the LMS ( Skilljar ). Upload, test, and troubleshoot learning content, ensuring functionality and accessibility. Assign and track course completions, certifications, and compliance training. Customize the LMS interface, workflows, and reports to improve learner experience and meet business needs. Provide support and training to LMS users and stakeholders. Stakeholder Enablement and Support Train and support stakeholders on LMS functionality and best practices. Deliver clear documentation, job aids, and helpdesk support for the platform. Serve as the go-to expert on the LMS roadmap, guiding prioritization and improvements. Data & Reporting Generate and analyze learning data to inform decision-making and report on impact. Deliver reports and dashboards for stakeholders and recommend data-informed improvements to learning operations. Continuous Improvement Stay current on learning technologies and trends to enhance systems and learner engagement. Recommend tools or process improvements to increase efficiency and learning effectiveness. Th e L earning Operations Manager should come with experience in balancing technical acumen, problem-solving abilities, and interpersonal skills. They should be adept at troubleshooting technical issues, identifying and implementing improvements, and managing and integrating new technologies and features within the LMS. T hey must be able to work collaboratively with different teams to create a seamless learning experience for all. Skills and Experience Bachelor s degree in Education, Information Technology, Human Resources, or related field (Master s preferred). 7-10 years in learning operations, HR, IT, or training program coordination, including LMS experience. Proficient in LMS platforms (e.g., Skilljar, Workday, SAP, Moodle, Docebo, TalentLMS, or similar). Strong analytical, project management, and communication skills. The ability to diagnose and resolve technical issues related to the LMS, such as user access problems, content loading errors, or integration glitches. Experience with SCORM, xAPI, and other eLearning standards. Ability to manage multiple priorities in a fast-paced environment. Perks and Benefits Competitive compensation Generous stock options Medical Insurance coverage Work with some of the brightest minds from Silicon Valley s most dominant and successful Companies
Posted 5 days ago
8.0 - 13.0 years
10 - 11 Lacs
Hyderabad
Work from Office
Assistant manager SAFRAN + M/F - India, Hyderabad - 159649 | Safran Assistant manager SAFRAN + M/F 06.23.2025 Job Description He/she is leading continuous improvement initiative: Referent for methodology (Charts like Box plot, 7QC Tools Etc , Spaghetti diagrams,) Promote LEAN manufacturing initiatives Support all improvement project Manage 5S activities, audits and action plan; Production line organization Workshop layout Flow management Required tools and means create good relationship in project team; provide synthetic and clear regular reports of progress follow-up; be able to coordinate with stakeholders Job Requirements Lean Sigma - Green Belt & Black belt Proficient in MS office Project Management Significant experience in production management and/or LEAN manufacturing Hoshin kanri Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazines "Worlds best companies 2024" ranking. Safran Electrical & Power is one of the worlds leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries. Locate your future workplace GMR Aerospace & Industrial Park 500108 Hyderabad India Copy Address Number of countries where Safran is located
Posted 5 days ago
8.0 - 10.0 years
13 - 18 Lacs
Mumbai
Work from Office
Tech Lead Key Responsibilities: Solution Delivery: Lead the delivery of high-quality solutions, ensuring that they meet business requirements, are scalable, and align with industry best practices. Scrum Team Leadership: Lead multiple Scrum teams, providing guidance, coaching, and support to ensure that teams are working efficiently and effectively. Stakeholder Management: Collaborate with stakeholders, including product owners, program managers, and business leaders, to ensure that solutions meet business needs and are delivered on time. Program Management: Work closely with program managers to ensure that projects are properly planned, executed, and delivered, and that all stakeholders are informed and aligned. Technical Oversight: Provide technical oversight and guidance to Scrum teams, ensuring that solutions are technically sound, scalable, and align with industry best practices. Resource Allocation: Allocate resources effectively, ensuring that teams have the necessary skills and expertise to deliver high-quality solutions. Risk Management: Identify, assess, and mitigate technical risks, ensuring that solutions are delivered on time and meet business requirements. Continuous Improvement: Foster a culture of continuous improvement, encouraging teams to identify areas for improvement and implement changes to improve efficiency and effectiveness. Communication: Communicate effectively with stakeholders, including program managers, product owners, and business leaders, to ensure that all parties are informed and aligned. Metrics and Reporting: Develop and track key metrics, including velocity, quality, and customer satisfaction, to measure team performance and identify areas for improvement. Java Engineering: Ensure that all Java code is written to the highest standards, following industry best practices and coding standards. Collaborate with the Java engineering team to develop and maintain a comprehensive Java technology roadmap. Provide technical guidance and oversight to ensure that Java solutions are scalable, secure, and meet business requirements. Stay up-to-date with the latest Java trends and technologies, and apply this knowledge to improve the Java engineering practice. Best Practices: Develop and maintain a comprehensive set of best practices for Java engineering, including coding standards, design patterns, and testing strategies. Collaborate with the engineering team to ensure that all solutions are designed and developed using best practices. Provide training and guidance to the engineering team on best practices, and ensure that all team members are aware of and adhere to these practices. Continuously review and refine best practices to ensure that they remain relevant and effective. Requirements: Technical Expertise: 8+ years of experience in software development, with a focus on Java and React. Strong understanding of Java ecosystem, including Spring, Hibernate, and Java 8+ features. Proficiency in React, including Redux, React Hooks, and modern front-end development best practices. Experience with Kubernetes, Docker, and containerization. Familiarity with GitHub Co-Pilot and other AI-powered coding tools. Leadership Experience: 3+ years of experience leading Scrum teams, with a proven track record of delivering high-quality solutions on time. Strong leadership and coaching skills, with the ability to motivate and guide teams to achieve their best. Soft Skills: Excellent communication, collaboration, and leadership skills. Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions. Experience with agile development methodologies, including Scrum and Kanban. Strong attention to detail, with a focus on delivering high-quality solutions. Education: Bachelors degree in Computer Science, Software Engineering, or a related field
Posted 5 days ago
0.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
On - Site Role Job Summary: The Quality Inspector - Level I is responsible for ensuring that incoming materials, components, and final products conform to Cummins technical specifications and quality standards. Working under close supervision, this entry-level role involves conducting visual and measurement-based inspections, identifying defects, and supporting the production team in maintaining quality compliance. The position plays a crucial role in early defect detection and maintains customer satisfaction by ensuring only compliant products proceed through the manufacturing process. Key Responsibilities: Perform visual and dimensional inspections of materials, components, and final products against defined technical specifications. Use standard measurement instruments and basic gauging techniques to evaluate physical characteristics and tolerances. Identify and segregate non-conforming products and document quality deviations in the appropriate systems or logs. Support in-line and final inspection processes to ensure product compliance before shipment or next stage processing. Follow standardized quality protocols, procedures, and work instructions as defined by the quality management system. Assist in the application of basic quality tools to detect trends, support root cause analysis, and contribute to continuous improvement initiatives. Maintain accurate inspection records and contribute to documentation required for audits or traceability. Work collaboratively with production and quality teams to resolve quality issues and escalate as necessary. Experience: Minimal or no prior work experience is required. Prior exposure to a manufacturing or quality inspection environment is an advantage but not mandatory. Skills Required: Basic understanding of Geometric Dimensioning Tolerancing (GDT) . Familiarity with standard measuring instruments , including vernier calipers, micrometers, height gauges, and dial indicators. Knowledge of basic quality tools , including the 7 QC tools (e. g. , Cause-and-Effect Diagram, Check Sheet, Control Chart, Histogram, Pareto Chart, Scatter Diagram, Flowchart). Basic computer proficiency , including working knowledge of Microsoft Excel and PowerPoint . Strong attention to detail , with good oral and written communication skills. Ability to follow work instructions and standard operating procedures accurately. Work Environment Physical Requirements: Manufacturing or production floor environment requires the use of personal protective equipment (PPE). Standing and walking for extended periods; frequent use of hands and measurement tools. May be exposed to moderate noise, temperature variations, and mechanical components. Core Competencies: Action Oriented - Approaches tasks with enthusiasm and a strong sense of urgency. Collaborates - Works effectively with others to achieve shared quality goals. Communicates Effectively - Clearly conveys information to different stakeholders in verbal and written forms. Customer Focus - Understands customer expectations and strives to ensure product quality meets those expectations. Decision Quality - Makes timely and sound decisions within the scope of inspection responsibilities. Manages Conflict - Handles quality-related disagreements or issues constructively. Resourcefulness - Uses available tools and methods to carry out inspection tasks efficiently. Values Differences - Appreciates diverse perspectives that contribute to quality and innovation. Technical Competency: Measurement Science - Understands basic metrology concepts relevant to dimensional inspection and applies them to accurately assess product quality. Qualifications: Education: High school diploma or secondary education certificate is required. Equivalent experience may be considered in line with local regulatory requirements. Licenses/Certifications: No mandatory certifications required at entry level. Must be eligible for any regulatory licensing as per regional export controls or sanctions.
Posted 5 days ago
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