Capability Development-Associate Director/ Director Firstsource

8.0 - 12.0 years

0 Lacs

karnataka

On-site

You will be responsible for leading the Training function as an Associate Director/ Director-Capability Development at Firstsource Solutions Limited in Bangalore. Your key accountabilities and responsibilities will include: - Building predictable insight models to keep the business ahead of the curve - Developing and maintaining a training and development strategy for the Business - Collaborating with teams across geos and verticals to share best practices and drive continuous improvement - Overseeing and ensuring delivery of key training and development projects - Providing strategic and tactical inputs to RFPs from a learning standpoint - Leading the Training function for migration of new ...

Posted 5 days ago

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Associate Director- Quality Firstsource

7.0 - 11.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services, specializing in helping customers stay ahead of the curve through transformational solutions. As a Training Leader, you will be responsible for building predictable insight models, developing training strategies, collaborating with teams, overseeing training projects, and more. Your role will involve working closely with clients, designing training content, managing budgets, and executing governance plans. Key Responsibilities: - Build predictable insight models to keep the business ahead of the curve - Meet agreed KRAs and adapt to additional responsibilities as per business ...

Posted 2 weeks ago

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