5 Content Building Jobs

Role Overview: Our Marketing team is responsible for creating and nurturing some of the world's most beloved brands. We focus on building connections with people globally to celebrate the legacies of our brands and reimagine them for the present and future. Our work is driven by a deep understanding of consumer behavior, trends, and technologies. With our creativity, we highlight the uniqueness of our brands, understand their purpose, and integrate them into celebrations worldwide. We are committed to promoting diversity and challenging stereotypes through our advertising and marketing efforts. Regardless of your expertise, whether in Design or Consumer Planning, you will be valued and supported in our inclusive environment. Key Responsibilities: - Own the culture strategy for brands by leveraging passion points and collaborating with partners in OTT, creators/celebrities/influencers, events, and experiential marketing. - Develop strategies to enhance engagement and reach through partnerships, showcasing culture expertise to create viral organic content. - Lead planning and execution of key campaigns and collaborations to connect with target consumers and enhance brand image. - Identify opportunities for brand integration on various content platforms to drive purpose and competitive advantage. - Create diverse communication formats across brands to increase engagement above industry benchmarks. - Expand the culture network and ecosystem for Diageo by fostering relationships with content creators, influencers, media platforms, Bollywood, regional cinema networks, sports, music, and art channels. - Collaborate with brand teams to devise quarterly advocacy strategies, serving as the point of contact for media and communication activities related to brands. - Enhance visibility for marketing leadership and position them as industry thought leaders. - Implement crisis communication plans to manage brand reputation risks during challenging situations. - Develop and execute an influencer strategy aligned with brand platforms to amplify the brand voice in culture. - Support Diageo's global agenda by promoting brands with purpose through responsible drinking, inclusion and diversity, and sustainability initiatives. - Ensure compliance with self-service platforms for learning, communication, and compliance requirements. - Conduct product training and awareness initiatives for stakeholders. - Familiarize yourself with the alcohol-beverage industry and related regulations, ensuring adherence to compliance standards for product communication. Qualifications Required: - Post-graduate qualification. - Minimum of 7 years of experience in Marketing, with a focus on brand content creation (agency or CPG/E-commerce background) and knowledge of PR and advocacy.,

About PhonePe Group: At PhonePe, we ensure that you bring your best to work every day. We prioritize creating a conducive environment for you to thrive. We believe in empowering individuals and entrusting them to make the right decisions. You will have ownership of your work right from the beginning. Enthusiasm for technology is a key aspect of being a part of PhonePe. If you are passionate about developing technology that impacts millions, collaborating with top minds in the country, and realizing your aspirations with purpose and efficiency, then PhonePe is the place for you! Key Responsibilities: Design process flows for manual CX channels (ex: Agent desk) to enhance customer and developer journeys and identify areas for improvement. Create intuitive and scalable workflows across various channels such as app, chat, voice, and self-serve channels. Build SOPs and support playbooks to enhance efficiency and performance. Design process flows for automated CX channels (ex: Bot, IVR, Self-serve, etc.) to address common customer queries with minimal human intervention. Define escalation protocols, fallback logic, and resolution paths to boost BOT efficiency. Continuously improve BOT performance through data analysis and user feedback. Streamline existing processes to enhance metrics like CSAT, AHT, Reopens, and Escalations. Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions. Conduct VOC analysis, RCA, and feedback loop implementation to drive data-driven decisions. Collaborate with cross-functional stakeholders to align process changes with broader business objectives. Create content for CX assets such as FAQs, video tutorials, blogs, CRM communications, and Help Center to enhance user experience. Functional Competencies: Ability to map customer and developer journeys, envision scenarios, and understand user requirements. Translate business/product strategy into impactful and seamless customer and developer journeys across all touchpoints. Analyze data to measure journey effectiveness and identify optimization areas. Manage multiple projects simultaneously ensuring timely and quality delivery. Collaborate effectively with diverse stakeholders through clear communication. Take an impact-driven approach and understand downstream implications of journey changes. Embrace a structured methodology with emphasis on documentation and versioning. Behavioral Competencies: Curiosity to understand customer needs and pain points. Passion for exceeding customer expectations. Collaboration across boundaries to deliver exceptional experiences. Aspirational mindset for learning and growth. Ability to coach and drive the team effectively. Assertiveness and influence without authority. Critical Experiences: Led CX Process Design and Product Operations projects from conception to completion. Worked on redesigning or optimizing existing journeys to improve customer experience. Designed end-to-end user journeys for new product launches or features. Analyzed CX data to identify pain points and measure success. Effectively collaborated with product, technology, sales, and operations teams to implement CX strategies. Awareness of how technology can enhance customer experiences. Demonstrated dedication towards resolving issues and creating positive customer experiences. Candidate Profile: Educational Qualification: B.Tech or MBA. Years of Experience: 3+ years. PhonePe Full-Time Employee Benefits: Insurance Benefits - Medical, Critical Illness, Accidental, Life Insurance. Wellness Program - Employee Assistance, Onsite Medical Center, Emergency Support. Parental Support - Maternity Benefit, Paternity Benefit, Adoption Assistance, Day-care Support. Mobility Benefits - Relocation support, Transfer Policy, Travel Policy. Retirement Benefits - PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits - Higher Education Assistance, Car Lease, Salary Advance. Working at PhonePe offers a rewarding experience with great people, a creative work environment, and opportunities to take on diverse roles beyond defined job descriptions. Join us and discover more about PhonePe on our blog.,

As a member of the PhonePe Group, you will be immersed in a culture that values your contributions and encourages you to excel in your work every day. We prioritize creating an environment that empowers individuals, entrusting them to make decisions autonomously. Right from your first day, you will take ownership of your work, seeing it through from start to finish. Passion for technology is integral to the PhonePe ethos. If you are excited about developing technology that impacts millions, collaborating with some of the brightest minds in the country, and realizing your aspirations with determination and efficiency, then PhonePe is the place for you! Your responsibilities will include designing process flows for both manual and automated customer experience (CX) channels. For manual channels such as Agent desk, you will analyze customer and developer journeys to identify areas for improvement and create intuitive workflows. Additionally, you will design flows for automated channels like Bot, IVR, and self-serve options, aiming to address common queries with minimal human intervention and enhance efficiency through data analysis. Continuous improvement is a key focus, where you will streamline existing processes to enhance metrics such as Customer Satisfaction (CSAT) and Average Handling Time (AHT). You will apply design thinking principles to challenge traditional workflows and develop innovative solutions. Data-driven execution will involve analyzing Voice of Customer (VOC) data, conducting Root Cause Analysis (RCA), and leveraging insights to drive improvements. Collaboration with cross-functional stakeholders, including Product, Operations, Sales, and internal CX teams, will be essential to align process changes with overarching business objectives. Clear communication with stakeholders at all levels will be crucial in driving these initiatives forward. You will also be responsible for creating content for CX assets such as FAQs, video tutorials, and CRM communications. In terms of competencies, you should possess the ability to map customer and developer journeys effectively, understand business strategies, analyze data for optimization, manage multiple projects concurrently, and collaborate with diverse stakeholders. Behavioral competencies such as customer-centricity, passion for exceeding expectations, cross-boundary collaboration, and a drive for learning and coaching will be valued. The ideal candidate will have experience in CX process design, product operations, and analyzing CX data to enhance customer experiences. They should demonstrate a keen interest in leveraging technology to drive innovation and possess a genuine passion for delivering exceptional customer experiences. Working at PhonePe offers a range of benefits for full-time employees, including insurance coverage, wellness programs, parental support, mobility benefits, retirement benefits, and other perks. Join us at PhonePe for a gratifying professional journey filled with opportunities to work with exceptional individuals, explore your creativity, and take on diverse roles that go beyond a traditional job description. Visit our blog to learn more about PhonePe and the exciting work we do.,

Need SEO Candidates from Travel industry, communication must be good. Candidates must know the process of travel industry. Shift : Night shift Location: Delhi NCR Profile : SEO Industry : Travel Industry Contact Person : Ekta Interested candidates can send their resume on ektakumari9350@gmail.com or can call at 7289998072.

About Us nCircle Tech Private Limited (Incorporated in 2012) empowers passionate innovators to create impactful 3D visualization software for desktop, mobile and cloud. Our domain expertise in CAD and BIM customization is driving automation with the ability to integrate advanced technologies like AI/ML and AR/VR, which empowers our clients to reduce time to market and meet business goals. nCircle has a proven track record of technology consulting and advisory services for AEC and Manufacturing industry across the globe. Our team of dedicated engineers, partner ecosystem and industry veterans are on a mission to redefine how you design and visualize. Job Description Position Title: Business Development Intern [6 months with Stipend] Work from Office: 5 days Education Qualification: BE/B.Tech About The Requirement We at nCircle Tech are growing and we are looking for a person who wants to grow as a champion hunter who loves the art of active lead generation in the B2B domain. The candidate should be willing to support in activities like: - Doing Market research and generating data of prospect companies - Making cold calls and generating leads - Building a Strong Opportunity funnel - Industry intelligence - Identifying trends of the industry in the targeted geography, building industry reports - Building new marketing content and enhancing the existing collaterals Candidate Must Have - Good Written and verbal Communication Skills - Good Collaboration Skills - Good in Critical Thinking and Problem Solving - Good in Agility and Adaptability - Good in Creativity and Imagination,