11 Content Building Jobs

You will be responsible for designing process flows for manual and automated customer experience (CX) channels, analyzing end-to-end customer journeys, building SOPs and support playbooks, and continuously improving processes to enhance metrics such as CSAT and AHT. Additionally, you will collaborate with cross-functional stakeholders, create content for CX assets, and leverage data-driven insights to drive improvements. **Key Responsibilities:** - Design process flows for manual CX channels (ex: Agent desk) and automated CX channels (ex: Bot, IVR, Self serve etc.) - Streamline existing processes to improve metrics like CSAT, AHT, and escalations - Collaborate with cross-functional stakehold...

Role Overview: As a Manager - Content, Influencer & Advocacy at our company, you will be a part of the Marketing team dedicated to building and nurturing some of the world's most loved brands. Your role will involve crafting amazing connections with people worldwide to celebrate our brands" legacies and reimagine them for the current and future markets. You will work towards understanding consumer behaviors, trends, and technologies to unlock our brands" uniqueness and put them at the center of celebrations globally. In an inclusive culture that celebrates diversity and challenges stereotypes, you will have the opportunity to showcase your talents, whether in Design or Consumer Planning. Key...

Role Overview: At PhonePe, you will be responsible for designing process flows for both manual and automated Customer Experience (CX) channels with the goal of improving efficiency, performance, and user satisfaction. You will collaborate with cross-functional teams and leverage data insights to streamline existing processes and drive continuous improvement. Additionally, you will be accountable for content building for various CX assets to enhance user experience. Key Responsibilities: - Design process flows for manual CX channels like Agent desk and analyze end-to-end customer and developer journeys to identify improvement opportunities. - Create SOPs and support playbooks to enhance effic...

Role Overview: At PhonePe, you will be responsible for designing process flows for both manual and automated customer experience (CX) channels. You will analyze customer and developer journeys, build SOPs and support playbooks, and continuously improve processes to enhance metrics like CSAT and AHT. Collaboration with cross-functional stakeholders and content building for CX assets will also be key aspects of your role. Key Responsibilities: - Design process flows for manual CX channels such as Agent desk - Design process flows for automated CX channels like Bot, IVR, and Self serve - Streamline existing processes to improve metrics like CSAT, AHT, and Escalations - Conduct VOC analysis, RCA...

As a seasoned Corporate Communications professional, your role involves designing and executing innovative, multi-platform communication campaigns that drive engagement and value for the business. You will combine strategic public relations expertise, corporate communication skills, and instincts to craft impactful narratives and deliver standout campaigns over defined periods. The ideal candidate thrives on challenges and is driven to perform in an evolving business landscape. You should be well-versed in utilizing internal and external communication tools such as webinars, press handling, storytelling, internal campaigns, leadership communication, and content building. Your key responsibil...

**Job Description:** **Role Overview:** At PhonePe, you will be responsible for designing process flows for manual and automated customer experience (CX) channels, focusing on improving efficiency and performance. You will work on streamlining existing processes, collaborating with cross-functional stakeholders, and creating content for various CX assets. Your role will involve analyzing data, conducting VOC analysis, and continuously improving customer satisfaction metrics. As part of the team, you will have the opportunity to innovate and transform customer experiences through impactful and seamless journeys. **Key Responsibilities:** - Design process flows for manual CX channels (ex: Agen...

Role Overview: Our Marketing team is responsible for creating and nurturing some of the world's most beloved brands. We focus on building connections with people globally to celebrate the legacies of our brands and reimagine them for the present and future. Our work is driven by a deep understanding of consumer behavior, trends, and technologies. With our creativity, we highlight the uniqueness of our brands, understand their purpose, and integrate them into celebrations worldwide. We are committed to promoting diversity and challenging stereotypes through our advertising and marketing efforts. Regardless of your expertise, whether in Design or Consumer Planning, you will be valued and suppo...

About PhonePe Group: At PhonePe, we ensure that you bring your best to work every day. We prioritize creating a conducive environment for you to thrive. We believe in empowering individuals and entrusting them to make the right decisions. You will have ownership of your work right from the beginning. Enthusiasm for technology is a key aspect of being a part of PhonePe. If you are passionate about developing technology that impacts millions, collaborating with top minds in the country, and realizing your aspirations with purpose and efficiency, then PhonePe is the place for you! Key Responsibilities: Design process flows for manual CX channels (ex: Agent desk) to enhance customer and develope...

As a member of the PhonePe Group, you will be immersed in a culture that values your contributions and encourages you to excel in your work every day. We prioritize creating an environment that empowers individuals, entrusting them to make decisions autonomously. Right from your first day, you will take ownership of your work, seeing it through from start to finish. Passion for technology is integral to the PhonePe ethos. If you are excited about developing technology that impacts millions, collaborating with some of the brightest minds in the country, and realizing your aspirations with determination and efficiency, then PhonePe is the place for you! Your responsibilities will include desig...

Need SEO Candidates from Travel industry, communication must be good. Candidates must know the process of travel industry. Shift : Night shift Location: Delhi NCR Profile : SEO Industry : Travel Industry Contact Person : Ekta Interested candidates can send their resume on ektakumari9350@gmail.com or can call at 7289998072.

About Us nCircle Tech Private Limited (Incorporated in 2012) empowers passionate innovators to create impactful 3D visualization software for desktop, mobile and cloud. Our domain expertise in CAD and BIM customization is driving automation with the ability to integrate advanced technologies like AI/ML and AR/VR, which empowers our clients to reduce time to market and meet business goals. nCircle has a proven track record of technology consulting and advisory services for AEC and Manufacturing industry across the globe. Our team of dedicated engineers, partner ecosystem and industry veterans are on a mission to redefine how you design and visualize. Job Description Position Title: Business D...