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6.0 - 10.0 years
0 Lacs
karnataka
On-site
As an Observability Engineer in Enterprise Service Operations at ANZ, you will play a crucial role in monitoring the performance of critical applications, supporting and maintaining the Monitoring and observability platform. You will be responsible for managing the tribe backlog, collaborating with team members to prioritize work, manage interdependencies, and distil features to epics. Additionally, you will define success metrics for the tribe and measure progress accordingly. In some instances, you may also oversee a chapter of Product Owners. The banking industry is evolving, and at ANZ, you will have the opportunity to embrace change, explore new avenues, and enhance your skills. Regardless of your position within ANZ, you will be shaping your future while contributing to the growth of the organization. Your primary location for this role will be Bengaluru, and it is a permanent, full-time position. Your responsibilities as an Observability Engineer will include: - Supporting and maintaining activities to facilitate monitoring and insights of the technology landscape. - Collaborating with various Technology teams to enhance the effective utilization of monitoring tools. - Driving innovation and efficiencies within the Operational Tools Services CoE and the broader Technology domain. - Contributing to the development of leading monitoring systems and tooling capabilities. - Participating in sprints to deploy monitoring tools and services for real-time monitoring and insights in a Command Centre environment. - Providing consulting services to projects for assessing, defining, and implementing suitable and cost-effective monitoring solutions and toolsets. To excel in this role, you should ideally possess: - Minimum 10 years of overall experience with at least 6 years of relevant experience. - Proficiency in Application Performance & Monitoring tools, particularly Dynatrace and New Relic. - Certifications in Dynatrace and/or New Relic are highly desirable. - Strong experience with Windows, Solaris, and Linux (RHEL) platforms. - Technical background in infrastructure, application development, and support, preferably in Java, DotNet, and Python development. - Experience in containerized and microservice environments. - Familiarity with cloud platforms such as AWS, GCP, Azure, and CI/CD technologies. - Strong problem-solving skills with a customer-centric approach. At ANZ, we value a growth mindset, and while you are not expected to have all the mentioned skills, we encourage individuals with most of these qualifications to apply. ANZ offers a dynamic environment where significant contributions are made to the banking and financial services sector across 30 markets. With a team of over 7,500 professionals in Bengaluru, the largest technology, data, and operations center of the bank outside Australia, we have been operational for more than 33 years. Our Bengaluru team is instrumental in delivering the bank's strategy and creating an impact for millions of customers globally. We foster a culture of authenticity and inclusivity, where 90% of our employees feel a sense of belonging. We understand that different individuals have unique requirements to excel in their roles, which is why we provide various flexible working options, including hybrid work arrangements where applicable. Additionally, our employees have access to health and wellbeing services and other benefits. ANZ is committed to fostering a diverse workplace and encourages applications from all individuals. If you require any adjustments during the recruitment process or in the role itself due to a disability or specific needs, please inform us so we can offer additional support.,
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere - on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. This role can be based out of our Gurugram office or remotely in the India region. What You'll Do Advise enterprise clients on application modernization strategies, architectural decisions, and technical roadmaps that align with their business goals. Guide customers in making informed choices about MongoDB adoption, cloud migration, and legacy system evolution. Lead the design and implementation of modern enterprise application architectures, including microservices, serverless functions, event-driven systems, as well as hybrid cloud and on-premises deployments. Ensure architectures are scalable, secure, and aligned with industry best practices for high availability and resilience. Design and deliver innovative solutions like operational data layers, data meshes and microservices that generate tangible business value, using MongoDB to drive incremental and transformative technological innovation. Define scope, estimate effort, and deliver meaningful product increments that align with business priorities, ensuring execution against clear, strategic objectives. Establish technical authority: guide solution delivery with remote development teams, project managers, and executive stakeholders while ensuring alignment on key architectural decisions and dependencies and providing technical leadership to client and internal development teams. Take an advisory, prescriptive approach: inspire confidence, challenge assumptions, and provide clear strategic direction to customers. Own and drive backlog grooming, sprint planning, and showcases in partnership with the Project Manager, providing bold ideas, strategic guidance, and hands-on leadership. Push the envelope - continuously innovate development processes, technologies, and project methodologies, leveraging emerging GenAI capabilities to stay ahead of the curve. Build a reusable playbook - develop and maintain a repository of best-in-class solution components that drive efficiency and accelerate delivery. Operate with agility: work in a fast-paced, high-impact environment where ownership, accountability, and a can-do mindset are key to success. What You Bring 10+ years of progressive hands-on experience in application ideation and development (preferably within tech-driven consulting firms), including 3+ years as an Application Architect or Technical Lead building and delivering large-scale, enterprise-grade application modernizations. Proven ability to connect technology to business impact - you're not just a technical expert; you drive measurable business outcomes. Strong knowledge of software architecture patterns including microservices, event-driven architectures, CQRS, and enterprise integration patterns. Ability to evaluate trade-offs in architecture decisions and justify choices to both technical and non-technical audiences. Strong delivery background: you've designed and built scalable, highly available distributed systems using microservices and Domain-Driven Design principles. Hands-on experience with modern cloud architectures on AWS, Azure, and/or GCP. Comfortable designing applications for containerized environments (Docker, Kubernetes) and serverless platforms. Knowledge of hybrid cloud and on-prem infrastructure considerations (networking, security, VPN, etc.) at enterprise scale. Deep expertise in full-stack cloud-native application development, agile methodologies, test-first development, and CI/CD pipelines. Hands-on coding experience in at least two modern languages (e.g. Python, JavaScript/Node.js) or enterprise programming languages (e.g., Java, C#). Superior communication and leadership skills: you can engage C-level executives, technical teams, and business stakeholders with clarity, influence, and confidence. Remote-first mindset with a willingness to travel (up to 20%) for high-impact, in-person customer engagements. Bonus Points For Experience in AI-driven business solutions: if you've built, implemented, or led development of AI-powered applications, you're ahead of the game. Deep MongoDB expertise: you've built or optimized mission-critical applications with MongoDB at scale. Multilingual proficiency: Spanish, Italian, German, or Mandarin are a plus. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees" wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
You are a dynamic and experienced BPO Technology Head with hands-on expertise in Genesys and other contact center technologies. In this leadership role, you will be responsible for driving the design, implementation, and optimization of the technology ecosystem that supports multi-channel customer service operations. The ideal candidate should be both strategic and technically proficient, capable of bridging the gap between business needs and technology solutions. Your key responsibilities include developing and executing the technology strategy for BPO and customer support operations. You will provide hands-on leadership in the implementation, configuration, and optimization of Genesys Cloud/Genesys Engage platforms. Additionally, you will oversee the architecture and integration of various tools such as ACD, IVR, CTI, WFM, quality monitoring, CRM, and analytics tools. Managing omnichannel capabilities and ensuring high availability and performance of systems will also be part of your role. You will design and rollout call center infrastructure in cloud environments and ensure interoperability and seamless integration between Genesys and supporting tools like Salesforce, Navitaire, etc. Overseeing real-time and historical reporting tools to enable performance optimization is crucial. Your knowledge of RPA, AI/ML, chatbots, voice bots, and other automation tools will help improve customer experience and operational efficiency. Exploring innovations in conversational AI, speech analytics, and customer journey orchestration is also expected. Leading a cross-functional team of IT engineers, developers, and tech support staff, as well as managing vendor relationships with Genesys and other third-party providers, will be part of your responsibilities. Negotiating service level agreements (SLAs), monitoring KPIs, and ensuring compliance with contracts are also key tasks. In terms of Security, Compliance, and Risk Management, you will ensure compliance with industry standards such as GDPR, HIPAA, PCI-DSS, and corporate security policies. Overseeing business continuity, disaster recovery planning, and incident management for contact center platforms is essential. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven hands-on experience with Genesys platforms, especially Genesys Cloud CX or Engage, in design, configuration, API integrations, and troubleshooting is required. Strong knowledge of contact center technologies like IVR, ACD, WFM, QM, CTI, CRM (e.g., Salesforce, Zendesk), telephony (SIP, VoIP), and analytics tools is necessary. Experience managing complex migrations and multi-site/global operations, as well as exposure to cloud platforms and containerized environments, will be advantageous. Your technical leadership and strategic planning skills, deep understanding of call center architectures, project and vendor management capabilities, omnichannel customer experience expertise, and proficiency in performance analytics and KPI management will be valuable assets. Excellent problem-solving and communication skills are also essential for this role. Preferred certifications include Genesys Certified Professional (GCP) Cloud CX or Engage, as well as PMP or ITIL Certification.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a QA Engineer SDET 2 at CodeChavo, you will play a crucial role in ensuring the quality and reliability of software products through rigorous testing and quality assurance practices. Your responsibilities will include executing tests, performing manual testing, creating and maintaining test cases, and collaborating with cross-functional teams to enhance product quality. To excel in this role, you should possess strong Quality Assurance and Software Testing skills, along with proficiency in Manual Testing and QA Automation. With at least 3 years of experience in automation testing, you will be exposed to both UI and API testing, utilizing your programming skills in Java and JavaScript. Hands-on experience with tools like Playwright and Selenium will be essential for carrying out effective testing procedures. Your expertise in CI/CD tools such as Jenkins, Git-based workflows, and automated deployment pipelines will be instrumental in ensuring efficient testing processes. Additionally, familiarity with bug tracking and test management tools like JIRA and TestRail will aid in maintaining organized and systematic testing practices. Preferred qualifications for this role include exposure to performance and load testing tools like JMeter, as well as experience with BDD tools such as Cucumber. Knowledge of containerized environments like Docker and an understanding of Agile methodologies and DevOps practices will further enhance your capabilities in this dynamic role at CodeChavo. Join us in our mission to drive impactful transformation through innovative technology solutions, and be a part of a team that is dedicated to delivering excellence from design to operation.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We are looking for a highly skilled and motivated Lead Security Engineer to join our Vulnerability Detection Signature Research team. In this role, you will take charge of researching, developing, and delivering vulnerability detection signatures for our scanning products. You will oversee and resolve vulnerability scanning and detection issues that impact our customers, leading the sustenance research team to ensure expert handling of customer concerns and managing escalations. Collaboration with cross-functional teams will be key to resolving complex challenges. This position demands a strong technical foundation in vulnerability management, scanning tools, and security best practices, along with proven leadership experience in managing teams and addressing customer-facing escalations. Lead the development, implementation, and continuous improvement of vulnerability detections and scanning processes for customers. Lead and manage customer calls and meetings, ensuring that all issues are clearly understood and effectively addressed. Investigate, analyze, and troubleshoot vulnerability detection issues reported by customers, then modify the code to resolve these problems. Build automation for day-to-day tasks. As a Lead Security Signature Engineer, you will also dedicate time to staying up-to-date with the latest vulnerabilities, attacks, and countermeasures. Coordinate team tasks, assign priorities, and ensure timely resolution of customer issues. Externalize research by writing blog posts, presenting at security conferences, etc. As a Lead Security Signature Engineer, you would also work alongside information security engineers to execute internal projects. Qualifications: - 7+ years of industry experience in network and systems security - Proven experience in leading and mentoring teams in a technical environment - Demonstrated experience with vulnerability scanning tools and vulnerability management processes - In-depth knowledge of protocols such as TCP/IP, HTTP, FTP, SSH and SSL - Strong understanding of common security vulnerabilities (e.g., OWASP Top 10, CVEs, etc.) and their remediation - Experience with scripting languages, including Python and Bash - Experience with network analysis tools, analysis of packet captures - Proficient with regular expressions - Ability to shift priorities as needed and demanded by the customer requirements - System administrator experience on Windows or Unix platforms - Strong understanding of VPN, Firewalls, Intrusion detection systems (IDS) - Proven ability to manage customer escalations and deliver effective solutions under pressure - Excellent written and verbal communication skills Additional Plus Competencies: - Understanding of Lua (preferred), Java - Knowledge of Virtualization software (VMWare, Virtual PC/Virtual Box, XEN, etc) - Experience in cloud security (AWS, Azure, GCP) and containerized environments (Docker, Kubernetes) - Able to handle projects independently - Experience in developing security-related tools/programs - OSCP, CISSP or SANS GIAC certifications,
Posted 1 month ago
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