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1 Job openings at ContactPoint 360
About ContactPoint 360
Artificial Intelligence Engineer

Bengaluru

4 years

INR 40.0 - 47.0 Lacs P.A.

Remote

Full Time

We are looking for a talented AI Engineer with 4 + years of experience to join our growing team. In this role, you'll focus on building and refining conversational AI and speech analytics systems , driving innovation in how we process, analyze, and understand voice interactions. Role Objectives: - Design and implement advanced conversational AI solutions - Develop intelligent agent assist features - Optimize real-time natural language understanding and generation - Enhance customer interaction quality through AI technologies Key Responsibilities: - Design and develop machine learning models for intent recognition - Create context-aware dialogue management systems - Implement real-time inference optimization techniques - Build robust natural language understanding pipelines - Develop and maintain speech recognition and synthesis components - Conduct performance testing and model evaluation - Collaborate with product and engineering teams Required Technical Skills: - Advanced proficiency in Python - Deep learning frameworks (TensorFlow/PyTorch/JAX) - Natural Language Processing techniques - Machine learning model development - Real-time system design - Experience with transformer models - Knowledge of dialogue systems architecture - Knowledge of distributed training strategies - Knowledge of model compression techniques Expertise in: - Conversational AI - Machine Learning - Speech recognition - Intent/entity extraction - Context tracking - Dynamic response generation Preferred Background: - Bachelor's or Master's in Computer Science, AI, Computational Linguistics - 4+ years professional experience in conversational AI Preferred Qualifications: - Published research or significant contributions in NLP/AI domains Soft Skills: - Strong problem-solving abilities - Excellent communication skills - Collaborative team player - Innovative thinking - Adaptability in rapidly evolving AI landscape Job Type: Full-time Pay: ₹4,000,000.00 - ₹4,700,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work from home Schedule: Evening shift Fixed shift Monday to Friday Weekend availability Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

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