28 Contact Centre Jobs - Page 2

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5.0 - 7.0 years

5 - 6 Lacs

mumbai

Remote

The Team Manager is responsible for overseeing and guiding a team to achieve operational goals and maintain high performance standards. Key duties include managing daily activities, monitoring team performance metrics, providing coaching and feedback, resolving issues, and ensuring compliance with company policies. The role requires strong leadership, communication, and problem-solving skills to motivate the team, drive productivity, and foster a positive work environment. The Team Manager collaborates with other departments to align team efforts with organizational objectives.(Marathi is Mandate) Age : 30years Maximum

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3.0 - 5.0 years

3 - 5 Lacs

mumbai

Remote

The BPO Trainer is responsible for conducting training sessions for new hires and existing employees, focusing on process knowledge, customer service skills, communication techniques, and use of software applications. The trainer designs and updates training materials, assesses trainee progress, provides feedback, and ensures that employees meet performance standards to deliver high-quality customer support. The role also involves coordinating with various departments to align training programs with business goals. (Marathi is Mandate) Age: 30years Maximum

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2.0 - 5.0 years

1 - 4 Lacs

bengaluru

Work from Office

Introduction: A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, a...

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