30 Consumer Protection Jobs - Page 2

Legal and Compliance is responsible for managing all legal and regulatory matters, including contracts, corporate governance, general compliance, academic compliance, employment law matters, intellectual property, product counseling, government relations, and claims. The team includes dedicated teams that support every aspect of Courseras platform, including university, enterprise, and industry partnerships. Coursera is looking for a talented tech lawyer with global experience to serve as our Product Counsel, based in India. Working across the entire company, you will provide strategic legal guidance on product development, marketing initiatives, consumer protection, intellectual property and SaaS matters globally. A key responsibility will be collaborating with cross-functional stakeholders (including Product, Marketing, and Engineering teams) across multiple geographies to ensure compliance with consumer protection, product safety, and marketing regulations, particularly in the US, India, and EU. The role involves conducting legal risk assessments, reviewing marketing materials, advising on product features, and navigating complex regulatory requirements across jurisdictions. Knowledge of privacy and AI regulations will be essential as these areas increasingly intersect with product development. Were looking for a team member who is passionate about business growth and education, and energized by the challenges of growing a mission-driven business globally. The role requires excellent interpersonal and communication skills, with the ability to build strong relationships with global stakeholders across different cultures and time zones. Responsibilities: Product Regulatory Expert: Serve as a key expert on global product regulations, consumer protection laws, marketing compliance, and SAAS matters with particular focus on US (including FTC regulations and state laws), India, and EU regulations. Stay current with emerging AI regulations, including the EU AI Act and similar frameworks being developed globally. Strategic Product Counseling: Partner closely with Product and Engineering teams to provide strategic legal guidance during product development lifecycle. Review product roadmaps, feature implementations, and user experiences to ensure compliance with applicable regulations while enabling business objectives. Develop and implement practical, risk-based solutions that balance legal requirements with business needs. Marketing and Advertising Compliance: Partner with marketing, PR and product teams in reviewing marketing materials, campaigns, and promotional activities across all channels. Ensure compliance with global marketing and advertising laws, including truth-in-advertising requirements, endorsement guidelines, and promotional regulations. Develop and maintain marketing compliance playbooks and guidelines. Intellectual Property Guidance: Provide strategic guidance on intellectual property matters related to product development, including protection of proprietary technology, open-source compliance, and third-party IP rights. Review and advise on IP implications of new features, particularly in AI/ML implementations. Develop and maintain IP protection strategies that align with product innovation goals Program Development and Risk Management: Help develop, implement, and scale our global product compliance program. Create standardized policies, tools, processes, and training materials. Build and improve playbooks for product launches and marketing initiatives. Conduct product risk assessments and implement appropriate mitigation strategies. Cross-functional Collaboration: Work closely with Product, Engineering, Marketing, and other business teams across different geographies and time zones. Provide practical guidance that enables business growth while ensuring regulatory compliance. Build strong relationships with stakeholders and serve as a trusted business partner. Regulatory Monitoring and Implementation: Track and analyze regulatory developments in consumer protection, AI, and marketing laws across key markets. Proactively identify potential impacts on products and services, and develop strategies to address new requirements while maintaining business momentum. Basic Qualifications: Law Degree from a recognized university with a right to practise in India. Knowledge of global consumer protection laws and, specifically, experience with FTC regulations and US state consumer protection laws Background in advising on marketing compliance and advertising law Experience developing and implementing compliance programs and playbooks Knowledge of privacy regulations as they intersect with product developmentExperience with building rapport with stakeholders at all levels of seniority across the business and the ability to analyse and explain complex concepts quickly and accurately. Preferred Qualifications: Prior in-house experience at a technology company with a product serving users globally across at least two of the following verticals across multiple international jurisdictions: consumer, enterprise, and education. Experience working in a fast-paced, global technology company Demonstrated ability to balance legal risks with business objectives Track record of building strong relationships with stakeholders across different cultures and time zones If this opportunity interests you, you might like these courses on Coursera: Promote the Ethical Use of Data-Driven Technologies Artificial Intelligence Privacy and Convenience

This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities "¢ Inputs and tracks into the appropriate databases. "¢Summarizes documents and enters into claim system notes "¢Documents a claim file with notes, evaluations, and decision-making process "¢Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid "¢Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment "¢Utilize available tools to capture information pertaining to scope of damages associated with the loss "¢Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Resolve routine, complex, and unique questions/issues. Primary Skill International Voice process, Inbound, Outbound Education "¢ Bachelors Degree full time Experience "¢ 1-4 years experience (Preferred) Shift Time 24*7 Rotational Shift Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Processing Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Primary Skills Excellent Communication Skills, Insurance Knowledge Analytical Skills ,Hands on experience in Inbound & Outbound International Voice Process Key Responsibilities Inputs and tracks into the appropriate databases. "¢ Manages and handle Out bound and inbound calls "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. "¢ Resolve routine, complex, and unique questions/issues. and make payments Education "¢ Any Graduates - BA/B.Com/BBA/BCA/Bsc Only. Shifts 24*7 Shifts/Rotational Offs & Splits offs Experience "¢ 0-3 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills American English, Auto Insurance, Consumer Protection, Customer Data Management, English Language, Inbound Calls, Insurance, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Third Party Claims Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role A day in the life of an Auto Adjuster: "¢ Communicate empathetically with customers (Email/Phone/Virtually) and help them through their claim process in a fast, fair and easy manner "¢ Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video inspection skills, Condition vehicles and prepare reports for customers to settle total loss claims, Review and negotiate subrogation demands with Third Party Carriers "¢ Perform parts searches"¢ Review, reconcile, and negotiate (Phone/Virtually) with, repair facilities, customers and claimants" "¢ Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)" "¢ Flexibility to work independently as part of a virtual team. Required to travel to local office periodically"¢ The ability to work independently starting your day from home"¢ In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings. Job Qualifications Youre a great match for this role if you have: "¢ You are a High School Diploma/BE/BTech (Automobile/Mechanical) Courses"¢ You have 12 months or more of Auto Estimating / Body Shop / Insurance Experience "¢ You have prior experience using auto estimating programs such asCCC One, Audatex, or Mitchell" "¢ You enjoy the ability to work independently starting your day from home"¢ View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions "¢ Value providing an effortless customer service experience "¢ Are organized and able to multi-task in a fast-paced environment "¢ Are known for clear and professional communication "“ both written and verbal Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.