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10.0 - 15.0 years
13 - 17 Lacs
Gurugram
Work from Office
As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have 10-15 years of experience in the FM industry Minimum of 2 years of experience from a managerial/team leader position within the Facility Management area Experience in a facilities management organization, preferably in a high-volume retail sector Proven skills in developing people and providing support, coaching, training, and career direction to others Ability to commuicate confidently and clearly in the local language in the unit as well as basic English Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problemsolving experience Preferably, an academic degree or professional qualification in Facilities Management (or equivalent). Budget management: Very good knowledge of how to plan, organise and manage costs and expenditures for a business or organisation Business risk management: General knowledge of how to assess and mitigate risks in a business environment Knowledge of planning for, hiring and allocating talent on assignments to meet the demands of a rapidly changing business environment Knowledge of different leadership styles (such as interdependent, indirect, situational etc.) and needs as well as appropriate use for different situations Supplier management: Good knowledge of external service provider framework and coordination of external suppliers Sustainability aspects in Facility Management: Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing) Facility Management scope and ways of working: Good knowledge of which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of Facility Management within the Ingka business Facility Management services: General knowledge of how to successfully deliver, organise and follow up on hard (technical maintenance, IKEA Food equipment) and soft FM services (cleaning, pest control, snow removal, waste management etc.) IT tools relevant for Facility Management: General knowledge of all relevant IT tools within Facility Management Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation. Your responsibilities Support the Unit Facility Management Manager in leading and managing all Facility Management (FM) aspects in one or more specific units to optimize the value and efficiency of each property in a sustainable way according to the real estate scope in Ingka. Secure the delivery, on a day to day basis, of the agreed and unit-based FM services to ensure a sustainable, safe, clean and functional environment for co-workers, tenants, visitors and customers. Lead, steer, plan, coach and follow up the day to day work and development of the FM organisation within the unit(s) with a customer-centric and collaborative approach in focus Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people Participate in Facility Review and other Ingka and external facility management related reviews Handle emergency and crisis situations in order to eliminate or minimize the consequences and possible losses and damages to the site, co-workers, tenants and customers Monitor and feedback on working methods, productivity and quality on team and individual level Play an active role in the recruitment process of new co-workers Monitor and follow up that the team (internal and external) works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. Together as a team As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions with Democratic design and life cycle cost on top of our mind. We actively maintain. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need
Posted 1 week ago
10.0 - 15.0 years
12 - 16 Lacs
Gurugram
Work from Office
As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have 10-15 years of experience in the FM industry Minimum of 2 years of experience from a managerial/team leader position within the Facility Management area Experience in a facilities management organization, preferably in a high-volume retail sector Proven skills in developing people and providing support, coaching, training, and career direction to others Ability to commuicate confidently and clearly in the local language in the unit as well as basic English Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problemsolving experience Preferably, an academic degree or professional qualification in Facilities Management (or equivalent). Budget management: Very good knowledge of how to plan, organise and manage costs and expenditures for a business or organisation Business risk management: General knowledge of how to assess and mitigate risks in a business environment Knowledge of planning for, hiring and allocating talent on assignments to meet the demands of a rapidly changing business environment Knowledge of different leadership styles (such as interdependent, indirect, situational etc.) and needs as well as appropriate use for different situations Supplier management: Good knowledge of external service provider framework and coordination of external suppliers Sustainability aspects in Facility Management: Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing) Facility Management scope and ways of working: Good knowledge of which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of Facility Management within the Ingka business Facility Management services: General knowledge of how to successfully deliver, organise and follow up on hard (technical maintenance, IKEA Food equipment) and soft FM services (cleaning, pest control, snow removal, waste management etc.) IT tools relevant for Facility Management: General knowledge of all relevant IT tools within Facility Management Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation. Your responsibilities Support the Unit Facility Management Manager in leading and managing all Facility Management (FM) aspects in one or more specific units to optimize the value and efficiency of each property in a sustainable way according to the real estate scope in Ingka. Secure the delivery, on a day to day basis, of the agreed and unit-based FM services to ensure a sustainable, safe, clean and functional environment for co-workers, tenants, visitors and customers. Lead, steer, plan, coach and follow up the day to day work and development of the FM organisation within the unit(s) with a customer-centric and collaborative approach in focus Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people Participate in Facility Review and other Ingka and external facility management related reviews Handle emergency and crisis situations in order to eliminate or minimize the consequences and possible losses and damages to the site, co-workers, tenants and customers Monitor and feedback on working methods, productivity and quality on team and individual level Play an active role in the recruitment process of new co-workers Monitor and follow up that the team (internal and external) works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. Together as a team As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions with Democratic design and life cycle cost on top of our mind. We actively maintain. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings. Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Posted 1 week ago
2.0 - 7.0 years
5 - 8 Lacs
Raigarh
Work from Office
CONSULTANT Fisheries Science ExpertiseCUTS104CONSULTANT Fisheries Science Expertise Recruitment Jr Consultant for Fisheries Science Expertise Consumer Unity Trust Society (CUTS) is a leading think-tank focused on economic and public policy issues. Since its founding in 1983, CUTS has grown from a local NGO in Rajasthan, India, advocating for consumer rights, to a global research and advocacy organization addressing CUTS mission is to promote consumer sovereignty within the framework of social justice, economic equality, and environmental balance. Its work spans three main areas: Rules-based Trade, Effective Regulation, and Good Governance. This evolution reflects CUTS commitment to proactive consumer protection and policy advocacy at local, national, and international levels. DESIRED STARTING DATE: Immediate JOB LOCATION: Rajgarh, Madhya Pradesh JOB PROFILE We are looking for a Junior Consultant for a 6-months project based on strengthening of fisheries cooperatives. The incumbent will be responsible for the on-ground implementation of a project aimed at strengthening Primary Fisheries Cooperative Societies (PFCS). This role involves comprehensive planning, execution, and monitoring of project activities to ensure timely achievement of deliverables. The ideal candidate will bring strong project management capabilities, technical knowledge in fisheries and cooperative development, excellent communication and interpersonal skills, and a proven track record of implementing development projects in the fisheries sector. The position will have close interface with the Senior Management, CUTS Headquarters, Jaipur, Rajasthan, India. KEY RESPONSIBILITIES Provide on ground support to PFCS in executing project activities and make them a Collecting required documentation of PFCS and complete the registration of PFCS on National Fisheries Digital Platform (NFDP) https://cuts-international.org/ Maintaining close coordination with fisheries department at the district level Collect data for baseline survey and organise awareness programmes with fish farmers Support the project team in conducting gap analysis of PFCS based on the criteria defined Gather and compile relevant data and insights for formulating the business plans by covering different aspects of fisheries, business operations and financial viability Assist the project team and fisheries experts in conducting Training Needs Assessment (TNA) and gap analysis of PFCS. To support the team in conducting training and capacity building programmes for office bearers of PFCS as per project requirements Support the project team in achieving all the deliverables as required by SFAC To support the PFCS in submission of management cost application with support from the Facilitate access to credit support and promote convergence with relevant government Assist PFCS to establish market linkages with wholesalers, retailers, processors and He/ She is expected to attend the project related meetings, events and seminar on behalf of CUTS as and when required QUALIFICATIONS AND PROFICIENCY B.Sc./M.Sc. in Fisheries Science or related field is mandatory. 2+ years of relevant experience in fisheries related projects Experience of working in fisheries, FFPOs, and community engagement is desirable Excellent communication, problem-solving, and leadership skills Comfortable working in fast paced and deadline driven environment COMPENSATION CUTS recognises that the right candidate will have a significant impact on success of the organisation and is prepared to offer an attractive compensation package for the non-profit sector, commensurate with expertise and experience. The primary location will be Rajgarh, Madhya Pradesh, with required travel to other locations as per project needs. for the position. Please mention job code in subject line of application. Any application received without the appropriate job code will not be Given the large volumes of applications we receive, we are unable to respond to all applicants and our responses are limited to those who are shortlisted. If you do not hear from our end within 15 days after the submission of the application, please consider that you have not to race, national origin, religious beliefs, gender, marital status or physical disability. Women
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Posted 2 weeks ago
18.0 - 25.0 years
45 - 70 Lacs
Bengaluru
Work from Office
Role: Director Legal (India) Location: Bangalore, work from office (JP Nagar) Experience: 17+ Years Industry: FMCG / Wellness / Consumer Goods Department: Legal & Compliance Education: LLB (Bachelor of Laws) from a recognized Indian university Role & Responsibilities: Lead legal affairs and strategy for Herbalife India and support the Vice President, Legal APAC & India. Supervise and guide a team of 4 legal professionals (2 Managers, 1 Supervisor, 1 Senior Officer). Provide legal counsel on corporate, regulatory, and compliance matters including FEMA, FSSAI, Consumer Protection, and Company Law. Collaborate with internal stakeholders (GM, Finance, HR, Ethics & Compliance, Public Affairs, etc.) to ensure legal risk mitigation and ethical business practices. Handle litigation, regulatory issues, government liaison, and represent the company in legal proceedings as needed. Draft, review, and negotiate a variety of contracts, product documents, and legal agreements. Manage the company secretarial function and ensure adherence to statutory compliance. Coordinate with external law firms, regulators, and Herbalife’s global legal teams. Design and implement legal training programs to reduce legal exposure. Serve as the legal representative on the India Management Team and play a key role in crisis and issue management. Preferred Candidate Profile: Minimum 17 years of experience in reputed Indian/international law firms and/or corporate legal departments. Proven leadership experience in managing legal teams and external counsel. Strong understanding of Indian corporate, regulatory, food safety, and consumer laws. Exposure to US legal environment (securities, anti-corruption, unfair competition laws) is a plus. Excellent communication and stakeholder management skills. Strategic thinker with a hands-on, solution-oriented approach. Ability to work independently, manage crises, and navigate complex legal landscapes. Fluent in English (written and verbal); willing to travel across India as needed. Member of the Bar (any Indian state) preferred.
Posted 3 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Mumbai
Work from Office
Assistant Manager Legal IPR Godrej Industries Group (GIG) Mumbai, Maharashtra, India Job Title: Assistant Manager Legal IPR Job Type: Permanent, Full-time Function: Legal Business: Godrej Industries Group - Corporate Location: Mumbai, Maharashtra, India About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries. https: / / www.godrejindustries.com / About the role Looking preferably 5-6 years of experience from a law firm or in-house legal team of a large company / MNC with strong experience into Intellectual Property Management and Business Advisory. Key Responsibilities Assisting in managing intellectual property portfolio including trademarks, patents, copyright, and design. Filing of trademarks, copyrights; attending to office actions and attending hearings in India. Handling prosecution, opposition, maintenance and renewal of patents, trademarks, copyright and design across jurisdictions. Handling counterfeit actions and proceedings across jurisdictions. Advising on intellectual property issues such as brand clearance, promotional material; domain name issues. Drafting and negotiating IP and commercial contracts. Updation and management of intellectual property database and expense management. Advise on packaging, legal metrology, consumer protection laws and ASCI related issues. Who are we looking for? Education: LLB Experience: 5-6 years of relevant experience Skills/ Knowledge Good to Have: In-depth knowledge of intellectual property laws and consumer protection laws. Experience in drafting and negotiating contracts. Good drafting and analytical skills, commercial acumen, and time-sensitivity. Ability to manage multiple tasks simultaneously. Team player having a strong desire to learn. Ability to work with multiple internal stakeholders. Good written and spoken communication skills. What s in it for you? Be an equal parent Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers 2 months paid leave for secondary caregivers Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel Coverage for childbirth and fertility treatment No place for discrimination at Godrej Gender-neutral anti-harassment policy Same sex partner benefits at par with married spouses Coverage for gender reassignment surgery and hormone replacement therapy Community partnerships and advocacy Persons with Disability (PwD) care We are selfish about your wellness Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Elder care for those who might need to extend support to senior family members Preventative healthcare support Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc. Uncapped sick leave Flexible work options, including remote working and part-time work Mental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej Way Structured recognition platforms for individual, team and business-level achievements Digital and offline instant recognition platforms An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now! We look forward to meeting you.
Posted 3 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Mumbai
Work from Office
Assistant Manager Legal IPR Godrej Industries Group (GIG) Mumbai, Maharashtra, India Job Title: Assistant Manager Legal IPR Job Type: Permanent, Full-time Function: Legal Business: Godrej Industries Group - Corporate Location: Mumbai, Maharashtra, India About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries. https: / / www.godrejindustries.com / About the role Looking preferably 5-6 years of experience from a law firm or in-house legal team of a large company / MNC with strong experience into Intellectual Property Management and Business Advisory. Key Responsibilities Assisting in managing intellectual property portfolio including trademarks, patents, copyright, and design. Filing of trademarks, copyrights; attending to office actions and attending hearings in India. Handling prosecution, opposition, maintenance and renewal of patents, trademarks, copyright and design across jurisdictions. Handling counterfeit actions and proceedings across jurisdictions. Advising on intellectual property issues such as brand clearance, promotional material; domain name issues. Drafting and negotiating IP and commercial contracts. Updation and management of intellectual property database and expense management. Advise on packaging, legal metrology, consumer protection laws and ASCI related issues. Who are we looking for? Education: LLB Experience: 5-6 years of relevant experience Skills/ Knowledge Good to Have: In-depth knowledge of intellectual property laws and consumer protection laws. Experience in drafting and negotiating contracts. Good drafting and analytical skills, commercial acumen, and time-sensitivity. Ability to manage multiple tasks simultaneously. Team player having a strong desire to learn. Ability to work with multiple internal stakeholders. Good written and spoken communication skills. What s in it for you? Be an equal parent Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers 2 months paid leave for secondary caregivers Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel Coverage for childbirth and fertility treatment No place for discrimination at Godrej Gender-neutral anti-harassment policy Same sex partner benefits at par with married spouses Coverage for gender reassignment surgery and hormone replacement therapy Community partnerships and advocacy Persons with Disability (PwD) care We are selfish about your wellness Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Elder care for those who might need to extend support to senior family members Preventative healthcare support Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc. Uncapped sick leave Flexible work options, including remote working and part-time work Mental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej Way Structured recognition platforms for individual, team and business-level achievements Digital and offline instant recognition platforms An inclusive Godrej If this sounds like a role for you, apply now! We look forward to meeting you.
Posted 3 weeks ago
4 - 9 years
12 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Legal and Compliance is responsible for managing all legal and regulatory matters, including contracts, corporate governance, general compliance, academic compliance, employment law matters, intellectual property, product counseling, government relations, and claims. The team includes dedicated teams that support every aspect of Courseras platform, including university, enterprise, and industry partnerships. Coursera is looking for a talented tech lawyer with global experience to serve as our Product Counsel, based in India. Working across the entire company, you will provide strategic legal guidance on product development, marketing initiatives, consumer protection, intellectual property and SaaS matters globally. A key responsibility will be collaborating with cross-functional stakeholders (including Product, Marketing, and Engineering teams) across multiple geographies to ensure compliance with consumer protection, product safety, and marketing regulations, particularly in the US, India, and EU. The role involves conducting legal risk assessments, reviewing marketing materials, advising on product features, and navigating complex regulatory requirements across jurisdictions. Knowledge of privacy and AI regulations will be essential as these areas increasingly intersect with product development. Were looking for a team member who is passionate about business growth and education, and energized by the challenges of growing a mission-driven business globally. The role requires excellent interpersonal and communication skills, with the ability to build strong relationships with global stakeholders across different cultures and time zones. Responsibilities: Product Regulatory Expert: Serve as a key expert on global product regulations, consumer protection laws, marketing compliance, and SAAS matters with particular focus on US (including FTC regulations and state laws), India, and EU regulations. Stay current with emerging AI regulations, including the EU AI Act and similar frameworks being developed globally. Strategic Product Counseling: Partner closely with Product and Engineering teams to provide strategic legal guidance during product development lifecycle. Review product roadmaps, feature implementations, and user experiences to ensure compliance with applicable regulations while enabling business objectives. Develop and implement practical, risk-based solutions that balance legal requirements with business needs. Marketing and Advertising Compliance: Partner with marketing, PR and product teams in reviewing marketing materials, campaigns, and promotional activities across all channels. Ensure compliance with global marketing and advertising laws, including truth-in-advertising requirements, endorsement guidelines, and promotional regulations. Develop and maintain marketing compliance playbooks and guidelines. Intellectual Property Guidance: Provide strategic guidance on intellectual property matters related to product development, including protection of proprietary technology, open-source compliance, and third-party IP rights. Review and advise on IP implications of new features, particularly in AI/ML implementations. Develop and maintain IP protection strategies that align with product innovation goals Program Development and Risk Management: Help develop, implement, and scale our global product compliance program. Create standardized policies, tools, processes, and training materials. Build and improve playbooks for product launches and marketing initiatives. Conduct product risk assessments and implement appropriate mitigation strategies. Cross-functional Collaboration: Work closely with Product, Engineering, Marketing, and other business teams across different geographies and time zones. Provide practical guidance that enables business growth while ensuring regulatory compliance. Build strong relationships with stakeholders and serve as a trusted business partner. Regulatory Monitoring and Implementation: Track and analyze regulatory developments in consumer protection, AI, and marketing laws across key markets. Proactively identify potential impacts on products and services, and develop strategies to address new requirements while maintaining business momentum. Basic Qualifications: Law Degree from a recognized university with a right to practise in India. Knowledge of global consumer protection laws and, specifically, experience with FTC regulations and US state consumer protection laws Background in advising on marketing compliance and advertising law Experience developing and implementing compliance programs and playbooks Knowledge of privacy regulations as they intersect with product developmentExperience with building rapport with stakeholders at all levels of seniority across the business and the ability to analyse and explain complex concepts quickly and accurately. Preferred Qualifications: Prior in-house experience at a technology company with a product serving users globally across at least two of the following verticals across multiple international jurisdictions: consumer, enterprise, and education. Experience working in a fast-paced, global technology company Demonstrated ability to balance legal risks with business objectives Track record of building strong relationships with stakeholders across different cultures and time zones If this opportunity interests you, you might like these courses on Coursera: Promote the Ethical Use of Data-Driven Technologies Artificial Intelligence Privacy and Convenience
Posted 1 month ago
2 - 7 years
4 - 9 Lacs
Pune
Work from Office
This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Posted 1 month ago
1 - 3 years
4 - 8 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities "¢ Inputs and tracks into the appropriate databases. "¢Summarizes documents and enters into claim system notes "¢Documents a claim file with notes, evaluations, and decision-making process "¢Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid "¢Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment "¢Utilize available tools to capture information pertaining to scope of damages associated with the loss "¢Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Resolve routine, complex, and unique questions/issues. Primary Skill International Voice process, Inbound, Outbound Education "¢ Bachelors Degree full time Experience "¢ 1-4 years experience (Preferred) Shift Time 24*7 Rotational Shift Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Processing Shift Time Shift C (India) Recruiter Info Hiral Rughani [C] hrugj@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 month ago
1 - 3 years
2 - 5 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Primary Skills Excellent Communication Skills, Insurance Knowledge Analytical Skills ,Hands on experience in Inbound & Outbound International Voice Process Key Responsibilities Inputs and tracks into the appropriate databases. "¢ Manages and handle Out bound and inbound calls "¢ Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted "¢ Working knowledge of insurance policies and related processes and procedures. "¢ Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). "¢ Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. "¢ Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. "¢ Resolve routine, complex, and unique questions/issues. and make payments Education "¢ Any Graduates - BA/B.Com/BBA/BCA/Bsc Only. Shifts 24*7 Shifts/Rotational Offs & Splits offs Experience "¢ 0-3 years experience (Preferred) Supervisory Responsibilities "¢ This job does not have supervisory duties. Education & Experience (in lieu) "¢ In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills American English, Auto Insurance, Consumer Protection, Customer Data Management, English Language, Inbound Calls, Insurance, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Third Party Claims Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 month ago
2 - 4 years
2 - 6 Lacs
Bengaluru
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. About The Role A day in the life of an Auto Adjuster: "¢ Communicate empathetically with customers (Email/Phone/Virtually) and help them through their claim process in a fast, fair and easy manner "¢ Efficiently write or review accurate estimates and supplements based on photos, with opportunity to learn and leverage video inspection skills, Condition vehicles and prepare reports for customers to settle total loss claims, Review and negotiate subrogation demands with Third Party Carriers "¢ Perform parts searches"¢ Review, reconcile, and negotiate (Phone/Virtually) with, repair facilities, customers and claimants" "¢ Work in multiple workstreams (Quick Foto Claims, Waivers, Virtual Assist, Tech Reviews, Total loss)" "¢ Flexibility to work independently as part of a virtual team. Required to travel to local office periodically"¢ The ability to work independently starting your day from home"¢ In our virtual environment, adjusters are required to engage and participate on camera during online meetings and trainings. Job Qualifications Youre a great match for this role if you have: "¢ You are a High School Diploma/BE/BTech (Automobile/Mechanical) Courses"¢ You have 12 months or more of Auto Estimating / Body Shop / Insurance Experience "¢ You have prior experience using auto estimating programs such asCCC One, Audatex, or Mitchell" "¢ You enjoy the ability to work independently starting your day from home"¢ View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions "¢ Value providing an effortless customer service experience "¢ Are organized and able to multi-task in a fast-paced environment "¢ Are known for clear and professional communication "“ both written and verbal Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 month ago
5 - 10 years
50 - 80 Lacs
Bengaluru
Work from Office
Come build the future with us! At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online - at great value and convenience. Immerse yourself in an environment that is fast-paced, growing and continuously innovating to offer great opportunities for our customers and for you! We are looking for a Compliance Assurance Professional to join the MEA Risk and Compliance team and support our regulated payments in the Middle East and Africa. The successful candidate should help the rollout and execution of our second line of defense risk monitoring in the region and has ideally extensive knowledge of Payments and Financial Regulation. The successful candidate is an ambitious self-starter, with a proven capability to work independently and as part of a team, has strong analytical and organizational skills, and a sound knowledge of relevant Assurance or Audit practices. The role is uniquely placed to work directly with Compliance Officers across the MEA region to drive scalable risk and compliance testing solutions across many areas to help maintain a compliant status vis- -vis regulatory requirements. The successful candidate will therefore work closely with the Global Assurance team stakeholders (Compliance Officers, Payments Risk, Governance, Internal Audit and other Operational and Support teams) to provide Senior Management with adequate visibility on regulatory risk exposure and the status of internal controls. The successful candidate is ideally responsible for assessing risks, producing regulatory analysis and reports, and designing continuous testing solutions. The candidate is also a quick learner with an ability to absorb the nuances of Amazons varied offerings, their risks and internal systems and practices. Key job responsibilities The successful candidate should have strong business and communication skills, able to influence senior stakeholders via data-driven and actionable insights. The successful candidate will also: Maintain an up-to-date knowledge and solid understanding of Financial Regulation including relevant anti-money laundering, countering terrorism regulations and consumer protection. Significantly contribute to the design, development, implementation, and execution of assurance testing for MEA, lead issue validation activities with stakeholders and report to Senior Management; Ability to learn and understand business processes, regulations, internal controls, and develop meaningful tests to determine control design adequacy and operating effectiveness; Perform operational deep dives to understand and find gaps in compliance-related processes and services; Identify and assess inherent and residual risks related to control deficiencies; Work with compliance office personnel, business units legal, and technology partners to identify deficiencies in internal controls and operational processes and identify root cause of issues; Participate in process improvement initiatives, including identifying and implementing best practices in effective and innovative ways. Continuously Identify industry best practices and contribute to the improvement of the Assurance Program; Embrace the use of data analytics to increase value and reduce costs of compliance-related assurance activities; Manage several projects simultaneously with precision and accuracy. About the team The MEA Compliance regional team supports Amazons regulated entities across the Middle East and Africa to implement 2LoD controls that enable them to demonstrate compliance with regulation and manage their risk effectively. We do this while keeping customers at heart. - 7+ years of compliance, audit or risk management experience - Knowledge of Microsoft Office products and applications at an advanced level - Bachelors degree or equivalent
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred)
Posted 2 months ago
6 - 11 years
12 - 17 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are committed to revolutionizing the health ecosystem by bridging the health protection gap and delivering bespoke, empathetic experiences for our customers by adopting new technologies. As part of our dynamic startup team, we are seeking a Manager, Contracts with proven track record in procurement contracts, particularly in IT and technology domains, to play a pivotal role in supporting our mission of making Indians healthier. From contract negotiations to user experience, you will be supporting to create innovative solutions to complex startup business issues. Contracts Manager *Key Responsibilities* - Draft, negotiate, and manage procurement contracts including IT service agreements, software licenses, vendor contracts, and NDAs to support PHI s technology and operational goals. - Ensure compliance with applicable regulatory frameworks, including IRDAI guidelines and data protection laws. - Develop and maintain standardized templates and tools for procurement contracts to drive efficiency and consistency. - Provide strategic advice to internal stakeholders, identifying and mitigating risks while aligning with PHI s business objectives. - Collaborate with cross-functional teams, including technology, procurement, and compliance, to address legal and operational needs effectively. Minimum Qualification: i JD, LL.B., or equivalent degree, or equivalent practical experience. Capability to draft contracts in plain English is a must. A minimum of 5 years of in-house experience in procurement contracts, particularly in technology companies or a mix of in-house and law firms. Proven expertise in drafting and negotiating complex, high-value agreements with attention to detail and legal compliance. Superior legal skills and business judgement in areas of responsibility. Preferred qualities: Working knowledge of insurance sector, consumer protection, contracts, and data protection laws in a technology-driven environment. Familiarity with regulatory frameworks such as IRDAI and industry best practices in contract lifecycle management. Proficiency in MS Office Suite and experience with contract management tools. Demonstrated ability to work in a fast-paced, collaborative, and startup-like environment. Location: Mumbai (full time on site role) .
Posted 2 months ago
6 - 11 years
11 - 16 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are committed to revolutionizing the health ecosystem by bridging the health protection gap and delivering bespoke, empathetic experiences for our customers by adopting new technologies. As part of our dynamic startup team, we are seeking a Manager, Contracts with proven track record in procurement contracts, particularly in IT and technology domains, to play a pivotal role in supporting our mission of making Indians healthier. From contract negotiations to user experience, you will be supporting to create innovative solutions to complex startup business issues. Contracts Manager *Key Responsibilities* - Draft, negotiate, and manage procurement contracts including IT service agreements, software licenses, vendor contracts, and NDAs to support PHI s technology and operational goals. - Ensure compliance with applicable regulatory frameworks, including IRDAI guidelines and data protection laws. - Develop and maintain standardized templates and tools for procurement contracts to drive efficiency and consistency. - Provide strategic advice to internal stakeholders, identifying and mitigating risks while aligning with PHI s business objectives. - Collaborate with cross-functional teams, including technology, procurement, and compliance, to address legal and operational needs effectively. Minimum Qualification: i JD, LL.B., or equivalent degree, or equivalent practical experience. Capability to draft contracts in plain English is a must. A minimum of 5 years of in-house experience in procurement contracts, particularly in technology companies or a mix of in-house and law firms. Proven expertise in drafting and negotiating complex, high-value agreements with attention to detail and legal compliance. Superior legal skills and business judgement in areas of responsibility. Preferred qualities: Working knowledge of insurance sector, consumer protection, contracts, and data protection laws in a technology-driven environment. Familiarity with regulatory frameworks such as IRDAI and industry best practices in contract lifecycle management. Proficiency in MS Office Suite and experience with contract management tools. Demonstrated ability to work in a fast-paced, collaborative, and startup-like environment. Location: Mumbai (full time on site role)
Posted 2 months ago
1 - 5 years
3 - 7 Lacs
Pune
Work from Office
This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.. Primary Skills Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management
Posted 3 months ago
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