4 Consultative Support Jobs

As a Senior Recruiter at Landmark Digital, you will play a crucial role in managing the full recruitment lifecycle for various roles within tech, product, and other business functions. With 8-12 years of experience, you will be responsible for recruiting top talent and partnering with stakeholders to drive strategic hiring decisions aligned with the company's growth objectives. Your key responsibilities will include: Full-Cycle Recruitment: - Oversee end-to-end recruitment processes, from sourcing to onboarding, for roles at different levels. - Lead recruitment efforts for leadership and executive positions, ensuring the acquisition of candidates who can contribute to the company's expansion. Sourcing & Talent Pipeline Development: - Actively build and nurture a diverse talent pipeline through strategic channels like networking, executive search platforms, and industry events. - Engage with passive candidates to maintain a continuous pool of qualified individuals for critical roles. Stakeholder Partnership: - Collaborate with hiring managers and senior leaders to understand organizational requirements and create customized recruitment strategies. - Offer advisory support on market trends, candidate expectations, and recruitment best practices to enhance the efficiency of the hiring process. Candidate Experience: - Uphold a positive and seamless experience for all candidates, especially those applying for leadership positions, by ensuring clear communication and engagement. - Guide candidates through the interview process, provide timely updates, and manage expectations regarding timelines and feedback. Metrics & Reporting: - Monitor and analyze recruitment metrics to offer insights on performance, time-to-hire, candidate quality, and process enhancements. - Deliver regular reports to stakeholders, outlining recruitment progress, challenges, and suggestions for ongoing improvements. Joining Landmark Digital means being part of a diverse and agile work environment where you can leverage cutting-edge technologies and contribute to the company's omnichannel business strategy. With a focus on continuous learning, competitive benefits, and a vibrant workplace culture, Landmark Digital offers a fulfilling professional experience that fosters innovation, collaboration, and growth in the digital retail landscape.,

As an Inside Sales Associate in the EdTech and Study Abroad industry at our location in HSR Layout, Bangalore, you will be responsible for connecting with prospective students through inbound and outbound calls. Your primary role will involve explaining various study abroad options, providing assistance throughout the enrollment process, and converting leads into enrollments. Your contribution to maintaining CRM records, meeting sales targets, and offering excellent pre- and post-enrollment support will be essential for the success of our dynamic Inside Sales team. To excel in this role, we are looking for individuals with at least 13 years of experience in Inside Sales or a similar capacity, alongside excellent verbal and written English communication skills. The ideal candidate will be comfortable engaging with students, providing consultative support, and demonstrating a goal-oriented approach with a problem-solving mindset. Prior experience in EdTech or Study Abroad will be considered an added advantage. Joining our team will offer you the opportunity to be part of a fast-paced, growth-driven environment where you can play a meaningful role in guiding students through their academic journeys. We offer competitive compensation with performance-based incentives, along with opportunities for continuous learning and career growth. If you are passionate about helping students achieve their international education goals, we invite you to take the next step with us. Come work with us at Brainwire Analytics and be a part of our diverse team focused on student counseling, sales, and education in the EdTech and Study Abroad sector. Join us in this exciting journey and contribute to the advancement of global education opportunities. #InsideSales #EdTechJobs #StudyAbroadCareers #BangaloreJobs #SalesHiring #StudentCounseling #CareerInEdTech #SalesAssociate #EducationJobs #JobOpening #WeAreHiring #BrainwireAnalytics #WorkWithUs,

The Inside Sales Associate position in EdTech and Study Abroad sector is open for hiring at our location in HSR Layout, Bangalore. As an Inside Sales Associate, you will be working from Tuesday to Sunday, with timings from 11:00 AM to 8:00 PM. The ideal candidate for this role should have a minimum of 13 years of experience and possess excellent English communication skills. Your primary responsibility will be to connect with potential students via both inbound and outbound calls, providing them with detailed information about study abroad options and guiding them through the enrollment process. It will be crucial to follow up on leads diligently to ensure conversion into enrollments. Maintaining accurate records on our CRM system and meeting sales targets will be essential. Additionally, offering exceptional support to students both before and after enrollment will be a key aspect of your role. We are seeking individuals with at least 13 years of experience in Inside Sales or a similar field, who exhibit strong verbal and written communication skills in English. The ability to engage effectively with students, offer consultative support, and a goal-oriented mindset are qualities we value in potential candidates. Experience in the EdTech or Study Abroad sector would be advantageous. Joining our team will provide you with the opportunity to be part of a dynamic and growth-oriented environment. You will play a significant role in shaping students" academic journeys, with competitive compensation packages that include performance-based incentives. Continuous learning opportunities and avenues for career advancement are also available for those who wish to grow professionally. Take the next step in your career by contributing to students" international education aspirations and be part of a team that is dedicated to making a positive impact in the EdTech and Study Abroad space.,

Key Responsibilities: Perform order management tasks for specific customers/accounts, handling the entire order life cycle (order entry, modification, invoicing, credits/debits, logistics documentation). Provide consultative support to customers regarding lead time, availability, minor technical support, and policy. Act as a single point of contact for customer inquiries and escalations, managing them to closure. Demonstrate customer support excellence in all communications and interactions. Liaise with internal production, planning, and materials teams to ensure prompt, accurate, and timely order throughput, including achieving financial targets. Communicate with sales, warehouse, and logistics staff to confirm order status and resolve customer queries. Support departmental goals and initiatives to become a more proactive customer-centric organization. Develop, document, and enhance standard administrative practices related to customer communication and order throughput processes. Identify and develop proactive communications for assigned customers regarding processes, policy, and best practices. Support customer visits and participate in continuous improvement projects. Lead a team of 5+ Order Management Representatives/Specialists. Plan, prioritize, and schedule team activities for efficiency. Review progress and evaluate results for continuous improvement. Ensure customer support excellence in all interactions. Utilize departmental tools, systems, and processes effectively. Monitor team performance and adapt procedures for improvement. Lead cross-functional problem-resolution initiatives. Address complex inquiries promptly and accurately. Liaise with other departments to integrate activities. Analyze customer inquiries and recommend process improvements. Develop problem-solving guidelines and materials. Own departmental metrics, reporting, and analysis. Coordinate team input for proactive customer communications. Lead local and participate in global continuous improvement projects. External Qualifications and Competencies Qualifications: Bachelor's degree or equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support: Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction. Order Life Cycle: Demonstrates the phases of the end-to-end order life cycle, terminology, and functional collaboration that enable customer orders to be fulfilled. Order Life Cycle Systems Knowledge: Demonstrates the steps within each system screen to process customer orders, order modifications, and respond to customer queries. Order Processing: Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification, and resolution. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Experience: 8+ years of experience in Supply Chain/Customer Order Management, including people management. Experience in managing a team of 5+ employees preferred. Experience in high-impact continuous improvement or Six Sigma projects preferred. Intermediate level of relevant work experience, preferably in consulting or GCC/shared services industry, working with APAC or EMEA region. Skills: Strong team management skills. Excellent communication and interpersonal skills. Ownership and self-drive for value addition. Analytical and problem-solving abilities. Ability to adapt and thrive in a fast-paced environment. Ability to work collaboratively with all stakeholders. Proficiency in Microsoft Office Suite and presentation skills. Work Conditions: Ready to work in shifts (APAC shift: 6:30 AM to 3:30 PM IST or EMEA shift: 12:30 PM to 9:30 PM IST). 2 days work from home and 3 days work from office with free transport facility for both shifts.