Executive call center Hindi SVG Express Services Pvt.Ltd

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As an Executive - Operations at our Jaipur office, your role will involve providing professional customer service via chats/calls, handling customer queries, and managing and maintaining clients. You will be responsible for meeting customer expectations, building relationships with client accounts, and answering servicing questions. Additionally, you will need to provide prompt solutions for queries, maintain quality in calls, and handle operations based on customers" requests. Key Responsibilities: - Support and provide customer service via chats/calls - Handling customer queries - Managing and maintaining clients - Building relationships with client accounts for repeat business - Answering...

Posted 2 weeks ago

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Customer Retention Executive Reliable Software Systems Pvt Ltd

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Subscription Renewals professional in Mumbai Suburban with 1-3 years of experience, your responsibilities will include: - Providing product-based technical support via call/text - Resolving customer queries through troubleshooting - Conducting online/on-site training of software products - Handling installation and patch updating - Maintaining support action records - Improving team processes - Collecting customer feedback and requirements - Working in a timely and efficient manner To excel in this role, you should possess the following key skills: - Outstanding verbal and written communication - Active listening and consultative questioning abilities - Negotiation and objection handlin...

Posted 1 month ago

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Call Center Agent SVG Express Services Pvt.Ltd

1.0 - 5.0 years

0 Lacs

jaipur, all india

On-site

As an Executive - Operations at our Jaipur office, you will be responsible for handling customer service via chats/calls, managing and maintaining clients, and meeting customer expectations. Your key responsibilities include: - Supporting and providing customer service via chats/calls. - Handling customer queries effectively. - Building and maintaining relationships with client accounts for repeat business. - Answering servicing questions and providing prompt solutions. - Being polite in calls and maintaining call quality throughout the day. - Handling operations part based on customer requests. - Keeping records of customer interactions, inquiries, complaints, and actions taken. - Referring...

Posted 1 month ago

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Customer Retention Executive Reliable Software Systems Pvt Ltd

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Subscription Renewals professional in Mumbai Suburban with 1-3 years of experience, you will be expected to possess key skills such as outstanding verbal and written communication, active listening, consultative questioning, negotiation, objection handling for renewals, data orientation including analytics and proficiency with CRM tools like Excel or Google Sheets. Your primary responsibilities will include providing product-based technical support through various communication channels, resolving customer queries via troubleshooting, conducting online or on-site training sessions for software products, handling installation and patch updating tasks, maintaining support action records, ...

Posted 4 months ago

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Change POD Lead EY

8.0 - 12.0 years

0 Lacs

haryana

On-site

As a Change Manager - POD Leader within Enterprise Technology at EY, you will play a pivotal role in providing reliable, secure, and resilient technology services to support our 400,000 employees. Working at the forefront of innovative technologies, you will enable the adoption of emerging collaboration tools and top-tier technology infrastructure. Your primary focus will be on creating a superior customer experience through investment in innovation and operational excellence. Collaborating with technologists and business experts, you will contribute to meeting the evolving needs of our business, leading to personal growth opportunities, exciting learning experiences, career advancements, an...

Posted 4 months ago

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