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2.0 - 3.0 years
0 - 0 Lacs
nashik
On-site
Client Engagement & Problem-Solving: Collaborate with clients to understand their business challenges, objectives, and operational processes. Conduct in-depth research, data analysis, and interviews to diagnose problems and identify root causes. Develop tailored, data-driven solutions and strategic recommendations that address client needs. Project Management & Execution: Assist in the planning, execution, and delivery of client projects, ensuring they are completed on time and within budget. Create comprehensive project plans, track progress, and manage key deliverables. Prepare and present reports, presentations, and other communication materials to clients and senior management. Analysis & Insight Generation: Use analytical tools and methodologies to interpret complex data and generate actionable insights. Stay up-to-date with industry trends and best practices to provide cutting-edge solutions. Assist in the development of new service offerings based on market opportunities. Communication & Relationship Building: Maintain strong, professional relationships with clients throughout the project lifecycle. Communicate project updates, findings, and recommendations clearly and persuasively. Work effectively with a team of consultants and other stakeholders to ensure a cohesive and impactful final product.
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
JBS Design Consultants (JBS) is an all-architect enterprise that specializes in offering architectural services, Revit architecture modeling, value engineering, and services coordination to clients in India, the Middle East & the US across various building types such as residential, commercial, hospitality, retail, healthcare, research & technology, education, and public spaces. The Partners at JBS bring a wealth of experience from both Indian and multinational architectural design backgrounds, having successfully managed large projects on Revit & BIM platforms. Our core competencies include design coordination, client interaction, team leadership, consultant collaboration, quality assurance, and strict adherence to project timelines. Our range of services encompasses architectural package modeling on Revit, coordination with structural, MEP, faade, and landscape disciplines, preparation of schedules & quantity take-offs, clash detection, as well as area statements. We operate as a collaborative studio, capable of seamlessly partnering with other design firms to meet the unique requirements of our clients. As part of the role, your responsibilities will include supporting senior architects in schematic and construction drawings, participating in client design and project discussions, assisting in client presentations, researching building codes and materials, facilitating architectural coordination across various disciplines, preparing coordinated drawings, reviewing contractor shop drawings, and conducting periodic site visits during construction phases. Working at JBS offers several benefits, including the opportunity to collaborate with an all-architect team, gain hands-on experience in architectural Revit & BIM, work on projects with architect firms across different geographic locations, exposure to various building typologies, understanding client quality standards and deadlines, a conducive learning environment, and continuous mentoring and training provided by seasoned architects.,
Posted 1 week ago
5.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
Role & responsibilities 1- Prepare Architectural brief for the architect and other consultant based the feedback from management and the marketing team. 2- Act as interface between client, Architect and the site on design related issues. 3- Act as supervisor on Architect and consultant and ensure that the vision of management and the Marketing team reflects in the design. 4- Supervise submission of drawings by the architect and consultant to the Development Authority. 5- Prepare delivery schedule of the drawings by the Architect and consultant and ensure that the drawings are delivered to the site well before schedule. 6- Interact and visit the sites to ensure that the work is being done at site per intent of the project and there are no deviations unless ordered by the management. 7- Ensure to obtain timely clearance from EIA/pollution control board (consent to establish, consent to operate, fire NOC, clearance from groundwater board and Airport Authority. He will also be responsible for registration of the project with RERA. 8- Ensure timely extensions of the approvals and also the approval of the deviation in the project. 9- He will also be responsible for keeping records of happenings the project and then prepare brief history of the project and lessons learned. 10- Maintain record of cash per square feet to the building and services. Preferred candidate profile Education: B.Arch Exp: 5 to 8 years Experience in Real Estate industry
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
jalandhar, punjab
On-site
As a Director at Lovely Professional University, you will be responsible for overseeing the planning and execution of civil and infrastructure projects, ensuring adherence to quality, cost, and timelines. You will lead site teams, coordinate with vendors and consultants, and implement the latest tools, technologies, and sustainable practices in construction. The ideal candidate will have a proven track record in managing top housing or hospitality projects, with hands-on experience in modern construction techniques and project management tools such as Primavera, MS Project, AutoCAD, etc. Strong leadership, coordination, and execution capabilities are essential for this role.,
Posted 1 week ago
3.0 - 7.0 years
5 - 8 Lacs
Navi Mumbai
Work from Office
Roles and Responsibilities Manage credentialing process for healthcare providers, ensuring timely processing and approval of applications. Coordinate with consultants to obtain necessary medical privileges and ensure compliance with hospital policies. Provide exceptional customer service to internal stakeholders, including physicians, staff, and patients. Develop strong relationships with key partners to drive business growth and improve operational efficiency. Analyze data to identify trends and opportunities for improvement in medical services operations.
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
ludhiana, punjab
On-site
As a Senior Architect, you will play a crucial role in leading the design process for integrated developments in Ludhiana. Your responsibilities will include developing and communicating the architectural vision for hotel, retail, and entertainment components. You will lead the design process from concept development to detailed design, ensuring functionality, aesthetics, and sustainability are prioritized. It will be essential to ensure that all designs comply with local building codes, zoning regulations, and international hospitality standards. You will be responsible for coordinating with architectural and engineering consultants, both local and international. Effective communication between internal teams and external consultants will be key to ensuring alignment on design objectives and project timelines. You will review and approve design deliverables to ensure they meet the project's quality and functional requirements. In your role, you will oversee the preparation and finalization of GFC drawings, ensuring accuracy and completeness. Collaboration with project management and construction teams will be necessary to ensure that designs are implemented as intended. Monitoring project timelines, budgets, and resources will be crucial to ensuring timely and cost-effective delivery. Stakeholder engagement will be a significant aspect of your role. You will collaborate with internal stakeholders such as development, operations, and marketing teams to incorporate their inputs into the design process. Engaging with hotel operators to integrate brand-specific requirements into the design will also be part of your responsibilities. Additionally, liaising with regulatory authorities to obtain necessary approvals and ensure compliance will be essential. Implementing quality control measures to maintain high design and construction standards will be a priority. Ensuring that all designs meet sustainability criteria and environmental regulations will be a part of your responsibilities. Regular site visits to monitor progress and address any design-related issues will also be required. This is a full-time position with a day shift and fixed schedule. The work location is in person.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
jalandhar, punjab
On-site
You are an experienced Project Manager with a strong background in managing large-scale construction projects such as housing townships, commercial buildings, malls, hotels, or institutional infrastructure. Your role will involve overseeing the planning and execution of civil and infrastructure projects, ensuring adherence to quality, cost, and timelines. You will be responsible for leading site teams, coordinating with vendors and consultants, and implementing the latest tools, technologies, and sustainable practices in construction. To excel in this position, you should have a proven track record in managing top housing or hospitality projects. Hands-on experience with modern construction techniques and project management tools such as Primavera, MS Project, AutoCAD, etc. will be essential. Strong leadership, coordination, and execution capabilities are also key requirements for this role.,
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Responsibilities Participate in all project phases, including programming, conceptual designs, presentations, schematic design, design development, construction documents and production. Collaborate with design team, clients, consultants, contractors, fabricators and other vendors to meet overall project objectives. Produce graphic presentations, 3D renderings, plans, elevations, details and sections through to detailed construction drawings. Utilize hand rendering techniques to communicate design concepts. Desired profile of the candidate Understanding of the interoperability workflows between the various designs tools throughout all the stages of a project. Familiarity and some experience with Computational Design applications. Working knowledge in the use of VR walkthroughs and panoramas for client presentations, consultant coordination and internal design reviews.
Posted 2 weeks ago
8.0 - 13.0 years
9 - 15 Lacs
Bengaluru
Work from Office
Responsibilities : - Directly reporting to the Principal Architect. To lead and guide a team of junior architects. Collaborate with the team in developing creative design solutions. Review project documents for quality assurance. To plan, coordinate and project deliverables. To interact and consult with clients. To lead the team in project design and documentation from start to finish. Innovate ways to raise the bar for the team and the company. Desired profile of the candidate : - The candidate should possess project management experience, strong leadership and collaborative skills. Should have good client and consultant coordination ability. Presentation experience. Proficient in AutoCAD and other related software and design platforms. Technical / Professional B.Arch. / M. Arch
Posted 2 weeks ago
25.0 - 30.0 years
25 - 30 Lacs
Kolkata
Work from Office
The Head of Projects in a real estate company overseeing both residential and commercial projects plays a key leadership role, ensuring that all projects under their purview are executed successfully, aligning with company goals and client expectations. Their responsibilities span strategic oversight, operational management, and ensuring each project is completed on time, within budget, and to the highest standards. Here's an in-depth breakdown of the role: 1. Strategic Leadership and Vision Overall Project Strategy: Define the vision and strategy for residential and commercial projects, ensuring alignment with the companys long-term goals. Resource Allocation: Make decisions on the distribution of resources (human, financial, technological) across multiple projects based on priorities and deadlines. Portfolio Oversight: Oversee a portfolio of residential and commercial projects, ensuring consistency in quality, timelines, and adherence to the company's business objectives. 2. Project Planning and Execution Project Lifecycle Management: Lead projects from the concept phase to completion, ensuring all stages design, construction, and delivery are well-planned and executed effectively. Master Schedules: Develop and maintain comprehensive project schedules for all ongoing residential and commercial developments, ensuring projects are completed on time. Budget Oversight: Set budgets for all projects, ensuring financial feasibility and optimal allocation of resources. Risk Management: Identify risks across the portfolio and develop proactive mitigation strategies. 3. Team Leadership and Coordination Leadership of Project Managers: Directly manage and mentor Project Managers responsible for specific residential or commercial projects. Ensure they have the support needed to succeed. Cross-Department Collaboration: Ensure smooth coordination between various teams such as design, procurement, construction, marketing, and sales to ensure all aspects of a project are aligned. Performance Monitoring: Regularly assess the performance of project teams, providing direction or intervention if projects are deviating from planned objectives. 4. Quality Control and Compliance Ensuring Quality Standards: Oversee quality assurance practices across all residential and commercial developments. Ensure that projects meet the company’s standards, building codes, and regulatory guidelines. Compliance Monitoring: Make sure that each project complies with local zoning laws, safety regulations, environmental guidelines, and other legal requirements. 5. Budgeting and Financial Control Financial Oversight: Establish and monitor budgets for all projects, ensuring that resources are used efficiently and cost overruns are avoided. Cost Efficiency: Track project expenditures and work with teams to identify and implement cost-saving measures without compromising quality. Profitability: Ensure that each project generates a return on investment (ROI) that aligns with the company's business goals. 6. Risk and Crisis Management Risk Identification: Assess and mitigate financial, legal, and operational risks across the entire project portfolio. Crisis Response: Develop contingency plans for unforeseen challenges such as delays, cost escalations, supply chain disruptions, or legal issues. 7. Business Development and Expansion Identifying New Opportunities: Work closely with the sales, marketing, and business development teams to identify new investment opportunities or projects, whether residential or commercial. Sustainability and Innovation: Push for the integration of sustainable practices in both residential and commercial developments. Innovate to meet changing market trends (e.g., eco-friendly designs, smart homes, or mixed-use developments). 8. Post-Project Evaluation and Feedback Project Review: After project completion, conduct post-project evaluations to assess what went well and what could be improved. Lessons Learned: Gather feedback from team members, clients, and stakeholders to ensure lessons are learned and applied to future projects. 9. Market and Industry Trends Market Awareness: Stay updated on trends in the real estate market, including shifts in residential and commercial demand, new construction technologies, and market economics. Competitive Landscape: Analyse competitors' projects and performance to understand the industry landscape and adjust company strategies accordingly. Qualification: B. Tech in Civil Engineering 20-25 years’ experience in Real estate Industry Good communication skill. CTC up to 30L/P. A
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
jalandhar, punjab
On-site
Lovely Professional University is seeking an experienced Project Manager to join our team. The ideal candidate should have a solid background in managing large-scale construction projects, including housing townships, commercial buildings, malls, hotels, or institutional infrastructure. As the Project Manager, you will be responsible for overseeing the planning and execution of civil and infrastructure projects. Your role will involve ensuring adherence to quality standards, cost control, and project timelines. You will lead site teams, coordinate with vendors and consultants, and implement the latest tools, technologies, and sustainable practices in construction. The successful candidate will have a proven track record in managing top housing or hospitality projects. You should have hands-on experience with modern construction techniques and project management tools such as Primavera, MS Project, AutoCAD, etc. Strong leadership, coordination, and execution capabilities are essential for this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will conceptualize design proposals using 3D design and create strong presentations. Your technical proficiency will be utilized to work on and release Good for Construction Drawings. You will be responsible for the preparation of tender documentation, schedules, and specifications. Coordinating with various consultants on the project team will be a key aspect of your role. Proficiency in AutoCAD & Sketch-Up is a must. You should have at least 2 years of experience in the architectural industry. The ability to work effectively within a team and in a fast-paced environment is essential. A strong portfolio demonstrating proficiency in AutoCAD and Sketchup is required. A good working attitude, being proactive, and a self-starter are qualities we value. Experience with Consultant coordination will be an advantage. If you meet the above requirements and are interested in this opportunity, please send your CV & portfolio to admin.mumbai@architectm.com. Location: Goregaon East, Mumbai.,
Posted 2 weeks ago
20.0 - 30.0 years
8 - 18 Lacs
Pune
Work from Office
Job Title: Technical Consultant CNC VMC Machine Shop Location: Kesnand, Wagholi, Pune Employment Type: Contractual / Full-Time / Part-Time (Flexible Based on Availability) Experience: 20+ Years Age Requirement: 45 Years and Above About the Role: We are seeking a highly experienced Technical Consultant with deep expertise in CNC & VMC Machine Shop operations . This role is ideal for a seasoned industry professional who can provide technical guidance, optimize machining processes, and mentor our team. The consultant will work closely with the production, engineering, and quality departments to drive improvements in efficiency, productivity, and quality. Key Responsibilities: Provide expert-level consultation on CNC and VMC machining operations, tooling, fixture design, and process optimization. Evaluate existing machining processes and recommend improvements to increase efficiency, reduce cost, and maintain high quality standards. Assist in solving complex technical issues related to programming, machine setup, and part quality. Guide and mentor shop floor teams and engineers to improve technical capabilities. Support the development of new components and ensure first-time-right production readiness. Ensure adherence to machining standards and tolerances, especially for precision components. Participate in root cause analysis of manufacturing problems and propose corrective and preventive actions. Assist in evaluating new machinery, tools, and technologies. Document standard procedures and best practices for continuous knowledge sharing. Required Skills and Qualifications: Minimum 20 years of hands-on experience in CNC & VMC machine shop operations. Proven expertise in machining, programming, tooling, and technical problem-solving. Deep knowledge of precision manufacturing processes, especially in aerospace, defense, or high-accuracy industries. Ability to read and interpret technical drawings and GD&T. Excellent analytical, mentoring, and troubleshooting skills. Strong communication and documentation ability. Preferred Profile: Retired or semi-retired industry professional looking for a part-time or consultancy-based engagement. Someone passionate about contributing knowledge and improving shop floor operations. Open to flexible working hours and consulting engagements. Compensation: To be discussed based on engagement type (contract / part-time / full-time) and experience.
Posted 2 weeks ago
7.0 - 12.0 years
8 - 14 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
How to Apply: Interested candidates can send their resume to Careers@itm.edu and on Nitint@itm.edu. Requirements: Bachelors or Masters degree in Marketing, Business Administration, or related field Minimum 7 years of relevant experience in BTL/field marketing, preferably in the education sector Strong network with event vendors, agencies, and campus coordinators Excellent project management, negotiation, and interpersonal skills Willingness to travel across regions for campaign execution Role Overview: We are looking for an experienced and strategic BTL Marketing Head to lead all on-ground activation, brand visibility, and student engagement campaigns. The ideal candidate should have a proven track record of managing BTL campaigns across multiple locations, team leadership, and vendor management. Key Responsibilities: Develop and execute BTL marketing strategies to drive admissions and brand visibility Plan and implement on-ground events, roadshows, mall activations, college fests, seminars, and school outreach programs Liaise with academic counselors and admission teams to align BTL efforts with enrollment targets Manage vendor relationships, negotiate costs, and ensure timely execution of campaigns Monitor campaign performance and prepare reports with actionable insights Ensure brand consistency across all BTL touchpoints Lead and mentor a team of field marketing executives and interns
Posted 3 weeks ago
3.0 - 8.0 years
5 - 12 Lacs
Chandigarh
Work from Office
We are seeking a GRC Consultant to support risk assessments, compliance audit(ISO 27001, SOC 2, GDPR), and policy development. The candidate will have strong knowledge of regulatory frameworks, risk management, and hands-on experience with GRC tools.
Posted 3 weeks ago
15.0 - 20.0 years
20 - 25 Lacs
Bengaluru
Work from Office
KA | Associate Architect | Bangalore branch Years of Experience- 15 Year minimum (excluding Masters or another academic exercise) Essential requisites : Flair for Design & Passion for architecture. Expected to lead architectural design from concept to completion for all projects. Reporting to Firm Directors at HO. Exceptional Graphic Sense & eye for detailing. Experienced working on Architectural Projects- preferably mid-rise, high-rise & dense developments. Experience across all Architectural work stages in an architectural design studio is critical. Good knowledge of Local Planning and Building Regulations including approval processes (Karnataka, Telangana, Andhra Pradesh + Tamil Nadu). Possess Leadership Skills & be proficient in People management. Mentoring team members and uphold design & work ethics. Anchoring presentations & meeting with client/consultants. Ability to deliver high quality architectural documentation. Manging work volume & oversee multiple projects. Managing client/s & consultants and their expectations. Conduct site visits & checks. Expertise in CAD, Sketch-Up, Illustrator, Office365 & InDesign. Knowledge about BIM, Rhino, D5, Photoshop.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Jaipur
Work from Office
Responsibilities: * Manage customer queries via phone & email * Coordinate with workshop team on repairs & scheduling * Maintain high levels of service excellence * Greet customers, provide quotes & upsells * HANDLING WARRANTY CLAIMS Provident fund
Posted 4 weeks ago
4.0 - 8.0 years
2 - 3 Lacs
Hyderabad
Remote
Job Description: We are looking for an experienced Recruiter with expertise in Bench Sales, Vendor Management, and Full-Cycle Recruitment for C2C, W2, and 1099 positions . The ideal candidate should have strong communication skills, market awareness, and the ability to collaborate with consultants/vendors daily. Key Responsibilities: Source, screen, and submit qualified candidates for C2C, W2, and 1099 roles. Manage bench sales and maintain a pipeline of active consultants. Build and maintain strong relationships with vendors, clients, and consultants . Stay updated on current job market trends and adjust strategies accordingly. Work closely with hiring managers and vendors to close positions quickly . Ensure smooth vendor communication and negotiate terms effectively. Track submissions, follow-ups, and placements in the recruitment system. Role & responsibilities Required Skills & Qualifications: Proven experience in bench sales and technical recruitment (IT/non-IT) . Strong knowledge of C2C, W2, and 1099 hiring models . Excellent communication and negotiation skills . Ability to work under pressure and meet submission targets. Familiarity with ATS, job portals, and LinkedIn sourcing . Open to working with vendors/consultants daily . Preferred (Good to Have): Experience in vendor onboarding and account management . Knowledge of VMS tools and compliance (H1B, GC, US Citizens, etc.) .
Posted 4 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Requirement for Cruise Consultant Location Noida, Gurugram Salary upto 65k + unlimited incentives Min 1yr of experience required Both sides cab meal 5 days of working Us process Rotational shift off Required Candidate profile Requirement for Cruise Consultant Perks and benefits Perks and Benefits
Posted 1 month ago
5.0 - 10.0 years
6 - 15 Lacs
Noida
Work from Office
Job Title : Business Development Lead Location : Noida, Uttar Pradesh Department : Strategy / Growth / Sales Enablement Reporting to : Head Business Development / Strategy Qualification : B.E./B.Tech with MBA in Marketing, Sales, or Strategy Experience : 8–12 years in B2B Business Development, preferably in Energy, Engineering, Power Solutions, or EPC sectors Job Purpose To lead business development initiatives through structured outreach, ecosystem partnerships, strategic account engagement, and enablement of Sales through insight-driven programs and tools. This role aims to create and maintain a high-quality business funnel, influence market stakeholders, and drive strategic growth for Jakson Distributed Energy Business. Key Responsibilities 1. Strategic Business Development Identify and pursue business development opportunities via outreach campaigns, ecosystem engagement, consultant connects, and industry programs. Conduct account-based business development (ABBD) activities for large/strategic enterprise customers. Collaborate closely with the Sales team to qualify BD-generated leads and convert them into actionable pipeline. 2. Ecosystem and Stakeholder Engagement Build and nurture relationships with influencers, consultants, ecosystem enablers, and channel partners. Design and execute structured engagement programs such as knowledge sessions, consultant meets, and co-branded events. Collaborate with ecosystem partners to develop joint GTM (go-to-market) strategies, BD content, and increase brand visibility. 3. BD Enablement & Content Development Create and maintain a repository of BD enablement tools – pitch decks, partner kits, BD templates, and positioning content. Deliver customized BD kits and tools to support specific campaigns or sectoral outreach. Conduct capability-building sessions for BD and Sales teams on tools, positioning, and consultative selling. 4. CRM Management & Data Analytics Ensure timely and accurate logging of all BD activities in the CRM system. Maintain full visibility of the BD pipeline and monitor funnel progression KPIs. Drive CRM best practices, data hygiene, and generate data-backed reports and dashboards. 5. Feedback Integration & Continuous Improvement Establish a structured feedback loop for BD-originated leads across Sales, Product, and Service teams. Track closure of feedback and use insights to optimize BD efforts and outreach. Leverage feedback to refine BD tools, content, and ecosystem strategy. 6. Market & Competitor Intelligence Conduct regular market scans and competitor benchmarking. Map emerging segments, demand trends, and opportunity white spaces. Share structured insights with Product, Sales, and Leadership teams to influence business strategy. Key Skills & Competencies Strong analytical and strategic thinking Excellent stakeholder engagement and communication skills Proficiency in CRM tools (preferably Salesforce/MS Dynamics) Hands-on with market research, lead qualification, and BD enablement High proficiency in PowerPoint, Excel, and business presentations Entrepreneurial attitude with a growth mindset
Posted 1 month ago
8.0 - 13.0 years
5 - 11 Lacs
Gurugram
Work from Office
work:- client engagements Facilitate strategy sessions, build capabilities Represent the firm at industry events,manage partnership Good communication & representation skills Finance , Management and development skills Equity option also available Annual bonus Health insurance
Posted 1 month ago
3.0 - 5.0 years
7 - 9 Lacs
Noida, Greater Noida
Work from Office
They should have a strong blend of technical and functional expertise with hands-on experience in Oracle applications. The role will require you to work closely with stakeholders to understand business requirements.
Posted 1 month ago
3.0 - 7.0 years
10 - 12 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Job Description Direct Taxation Role - Senior Manager - Direct Taxation Location - Goregaon The candidate should be preferably with 3 -6 years experience in Direct taxes from Big 4 or Big Tax firm. The JD is as under: Workings for Advance tax and payment of Advance TaxPreparation of workings for Deferred Tax, tax provision etc, Contingent liability ascertainmentPreparation of Draft TAR and other draft reports/certificates as required from time to timeCoordination with Tax Auditors, statutory auditors, tax consultants, group tax teamPreparation of Computation of Income and filing of Income Tax ReturnsWorking and Payment of TDS, Filing of TDS returns, Issuance of TDS certificatesEnsure timely compliances, no tolerance for noncompliance or delayed complianceAssisting in preparation of submissions for assessments/re assessments, appealsAssisting in filing of Appeals/ WritReply to various departmental notices like u/s 133(6) etcSystem changes/updating with respect to amendments and automationsMaintenance of records both digitized and hard copies along with LMSReply to queries and offer advisory to internal teams as and when neededPreparation of case for opinion and obtain opinions whenever requiredConsultant management
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job description POSITION: L3 Consultant L3 Profile (includes IJS, OTF, Proactive escalations, Blogs L2, BNPL, ECR, FK India, H&S, Legal, WCS, Social Media Backend, Sensitive, Service Recovery, Cockpit) JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end-to-end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistleblower, highlighting issues impacting customers both externally and internally. KEY ATTRIBUTES Demonstrated commitment to delivering exceptional customer service and driving continuous improvement initiatives by effective handling of arguments, service denials, and rebuttals and handling high anxiety customers with composure Displays accountability and ownership in customer interactions Strong analytical and problem-solving skills, with the ability to think critically and creatively to resolve customer issues ® Strong time management abilities ® Flexible in learning and cross-skilling across processes ® Exhibits good phone etiquette and call handling QUALIFICATION / ELIGIBILITY CRITERIA : (Prerequisite) ® Graduating in any stream is a mandate ® 100% WFO ® Minimum 1 year customer support role (exp working on escalation desk would be a plus) ® Flexible working in all the shifts (Should be willing to work for the customer without having constraints to timings/shifts) ® Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response Hiring Criteria: Language: English and Hindi fluency (Versant B1 - CEFR Rating) (Versant 4) Interviews - By FK assessor + Operations *Versant B1 is equivalent to Versant 4 and the score ranges from 47-57Role & responsibilities
Posted 1 month ago
3.0 - 8.0 years
2 - 5 Lacs
Bengaluru, Murudeshwar
Work from Office
Travel Consultant - Naveen Hotels Private Limited. Job Location: Bengaluru. (Karnataka State) Responsibilities for Travel Consultant. Prepare a marketing strategy for chain of properties. Visit travel agents in Maharashtra, Kerala, Telangana, Karnataka and Goa to introduce properties. Follow up on leads and maintain relationships with travel agencies, consultants and companies sending employees on business trips. Qualifications for Travel Consultant. 1. High school diploma or general education degree (GED) required; Bachelor's degree in Hospitality preferred. 2. 3-8 years of travel consultant prior experience required. 3. Strong interpersonal and communication skills. 4. Excellent leaderships skills. 5. Comfortable setting priorities and delegating tasks as needed. 6. Extremely organized and detail-oriented. Number of Vacancy :1 Joining: Immediately Preferred Male candidate for hiring. Interested Candidate can contact and share your updated CV below details. Contact: Bharath Shetty. Contact Number: 8197136530. Mail hr@naveenhotels.com bharathakumarshetty@gmail.com
Posted 1 month ago
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