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5.0 - 10.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Job Details: Skill: SAP Successfactor Notice Period: Immediate Joiners Job Description: Must Have Experience on SAP Successfactor Need to Have good Communication Skills
Posted 1 month ago
8.0 - 13.0 years
5 - 9 Lacs
Chennai
Work from Office
Must have 2-3 E2E implementation experience and must able to do E2E implementation by own Prepare planning documents Establish credibility at all levels within the clients, Provide Leadership and work guidance to associates Drive Functional and technical discussions with client project team during discovery/design sessions Provide inputs for pre-sales initiatives as subject matter expert Lead SAP teams in creating Functional Requirement Specification /High Level Solution Design/Detail Design Solution documents Use technical skills in internal SAP team as well as external software products necessary to meet customer requirements Responsible for project success and should be able to handle more than one project as an architect Implementation of production & quality modules PP- (Describe, REM & process order) Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Notice Period Immediate Joiners or within 15 days Employee type CTH Please Share your Updated CVs to Mandatory skills - 1) Able to understand business requirement and work independently in SD areas 2) Min 1 E2E implementation independently Min 2 support projects POSITION GENERAL DUTIES AND TASKS Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of SD Identify gaps, issues and work around solutions. Act as liaison with client for troubleshootinginvestigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior Members Desired Skills & Experience Minimum of 5 years of experience in a full cycle implementation as well as in support projects. Minimum of 5 years designing and configuring SD modules. Ability to multitask and manage multiple deliverables and projects at the same time Experience in a Professional Services or Distribution company is an asset Understanding of accounting business processes Ability to understand business processes from a customer perspective Ability to work in a team environment, effectively interacting with others Must be results oriented, and demonstrate a can-do attitude adaptability, flexibility and Resourcefulness nt experience in SharePoint with min 2+ year experience on office 365 / SharePoint online , Hands on experience 3+ years of relevant experience in SharePoint with minerience on office 365 / SharePoint online , Hands on experience in coding using Angular, HTML, JavaScript, CSS, React JS, SPFx, and RES First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill: SAP MM+S4 HANA Notice Period: Immediate Joiners Employee type : C2H Job Description: Must have Experience on SAP MM+S4 HANA Need to have good Communications skills
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Skill: AEM Notice Period: Immediate Joiners Job Description: Must have experience on AEM Need to have good communication skills
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Strong experience in selenium Automation using Python. Experience in software testing or development with good understanding of testing, coding and debugging procedures Strong experience in BDD Framework like Pytest Experience working with SOAP and REST service and understanding of SOA architecture Knowledge of various software testing techniques and methods, as well as experience applying them; Experience maintaining test documentation (checklists, test cases, etc.); Experience with SFTP and shell scripts. Experience with Oracle database and strong SQL knowledge. Strong analytical skills and attention to details. Good written and spoken English. Strong troubleshooting skills. Ability to design formal test cases for testing, based on requirements. Understanding of the Scrum main terms (stand up, retrospective, backlog, iteration, etc.) and principles.
Posted 1 month ago
6.0 - 10.0 years
4 - 8 Lacs
Noida
Work from Office
Have experience with Enterprise Mobility Suite (EMS); Implementing and supporting EMS/Intune functions, compliance and configuration policies, setting up AAD Connect, Intune Exchange Connector, understanding MDM and Intune differences, SCCM integrations. Have experience with Windows 10 Deployment using SCCM,MDT and WDS. MS Autopilot , both azure AD and Hybrid, Windows customizations, Azure AD Connect administration, Azure subscription administration and understanding of Licensing requirement for Autopilot. Server installation, CB Upgrades and migration. SCCM infrastructure, SCCM server administration. Operating systems deployment , MDT integration, Bit locker other customization etc. Clear understanding of ITIL process and relevant tools. Team management, internal calls Discussions, Leaves management, providing recruitment requirements. Mandatory Skills:- Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Assist with managing the client computing environment, including design, implementation, customization and build processes.
Posted 1 month ago
4.0 - 8.0 years
5 - 8 Lacs
Karnataka, Telangana
Work from Office
Net framework 3.5/4 , C#,mvc,EF, SQL, JQuery, JS, html Good to have: Twitter Bootstrap Kendo UI (3rd Party Tool) Highcharts (3rd Party Tool) BDD implementation SpecFlow Unified Functional Testing (UFT)
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Full job description Job Title: Non IT Recruiter US Staffing Experience: 1 to 4 years Work Timings: 6:30 PM IST To 3:30 AM IST Work Location: Madhapur, Hyderabad Bachelor’s or equivalent degree Excellent English communication skills Required Candidate profile looking a Non-IT Recruiter with 1-4 yrs experience Domain: construction, aerospace, automotive,Engineering, Electrical Proven client acquisition with ties to Implementation Partners & Direct Clients
Posted 1 month ago
2.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles and Responsibilities: Functional Experience :Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience :Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources Use in depth understanding of Genesys Cloud/Engage :Ability to work in high-paced and complex projects. Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Architecture/Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Architect, Admin, Collaborate Ability to use technical exposure to contact center and overall customer service areas: In depth understanding of Genesys Cloud/Engage. Plan, design, implementation, configuration of Genesys Cloud CX(PureCloud)/Engage Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Genesys cloud CX with enterprise systems Developing custom applications using Genesys platform SDK/APIs Work Experience related to CICD tools. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill: Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...), quality monitoring, WFM, Gamification, BYOC Edges, Recording etc. Maximize application design and development experience: Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Professional & Technical Skills: Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud/Engage suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Architect/Composer/Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Cloud/Engage administration & application development. Additional Information : An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience:5-8years Educational Qualification:Engineering Degree or MBA from a tier 1 institute
Posted 1 month ago
8.0 - 13.0 years
5 - 11 Lacs
Gurugram
Work from Office
work:- client engagements Facilitate strategy sessions, build capabilities Represent the firm at industry events,manage partnership Good communication & representation skills Finance , Management and development skills Equity option also available Annual bonus Health insurance
Posted 1 month ago
8.0 - 10.0 years
8 - 12 Lacs
Chennai
Work from Office
Job Title - GN - SONG - Service - ServiceNow - Consultant Management Level: 9-Team Lead/Consultant Location: Chennai, CDC5B Must-have skills: ServiceNow Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Stakeholder Management: Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Role Overview: We are seeking a motivated Recruitment Professional to manage end-to-end recruitment for mid to leadership-level roles for external clients in non-IT sectors. This role involves sourcing, screening, and placing candidates while building strong client relationships. ______________ Key Responsibilities: Client Management: Understand client hiring needs and provide updates on recruitment progress. Recruitment Process: Source, screen, and shortlist candidates for mid to senior roles. Candidate Experience: Manage candidate expectations and offer guidance. Market Research: Stay updated on industry trends and competitor activity. Reporting: Track KPIs and provide recruitment updates to clients. ______________ Requirements: 6 months to 5 years of experience in recruitment, specializing in IT and Non-IT mid to senior-level roles. Strong communication and negotiation skills. Proficiency in MS - Excel. Bachelors degree in HR or related field preferred.
Posted 1 month ago
20.0 - 25.0 years
22 - 27 Lacs
Noida
Work from Office
Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly’s complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Automation) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys deep SME. What you’ll be doing * Strong inclination towards product quality * Demonstrate data-driven analysis and pragmatic decision-makin g aligned with business and technology needs. Differentiate between immediate needs vs long-term solutions. * Develop and maintain test scripts from provided functional and technical designs, functional test scripts, or ad hoc for bug fix testing. * Deeper understanding of technology and standards, actively stay abreast of trends and standards. * Must have experience in understanding the user requirements, developing test cases, automation scripts, performing testing, debugging the automation code, and providing comprehensive reports. * Ability to multitask and stay organized in a dynamic work environment. * Work on improving test automation coverage * Work with different teams & stakeholders to ensure quality of the product * Investigate defects for the root cause * Executes test cases, log defects and maintain other test documentation * Track defect to closure * Build strong connect in the team. * Mentor associate engineers What you need Bachelor’s in computer science or related discipline; or equivalent work experience 2-5 years of experience Experience with Selenium Data structures and algorithms, object-oriente d programming, databases, SQL, web programming Strong communication and partnership skills required Bonus Points Experience with Appium Exposure to public cloud platform Certifications like ISQTB, Java, javascript etc The Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live Together we are Brightly
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Gurugram
Work from Office
Who you are: A Supply Chain and Procurement Transformation Consultant assigned to this position is expected to have the proven experience and knowledge in the areas of Supply Chain Management including (Supply and demand management, SCM transformation, SCM Digital transformation, Supply Chain Planning and Execution, Sales & Operation’s Planning, Operating Model Design, KPI improvement , Cost reduction) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. This requires the capability to oversee the largest and most complex services engagements in their area of expertise and to demonstrate an expert understanding of the appropriate methods and skills to be used. They are expected to contribute to the growth of intellectual capital within their practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through engagement activities. Focus would also be to lead large supply chain transformation engagements and lead pre-sales activities like solution design and proposal defense. What you’ll do: This position requires the skills needed to test hypotheses and conclusions leading to the development of innovative client deliverables in a manner that supports and reinforces effective teaming within the engagement. This position is required to be client-facing, with primary requirement to drive project delivery and support in business pipeline build across large transformation plays in the supply chain area spanning across strategy, process, advanced analytics, optimization and technology solutions across Supply Chain and Procurement. The candidate is expected to lead bid and proposal activities within their area of practice and participate in related Sector, Solution Area, or Community activities. As delivery lead / subject matter expert, the candidate is expected to drive client billable engagements. They are expected to identify new business opportunities and to provide strong assistance to IBM in the winning of that business. Must be familiar with the contractual requirements for their area of practice and be capable of drafting and reviewing responses to Requests for Information (RFI) and responses to Requests for Proposal (RFP). Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and / or be responsible for the creation, harvesting, protection and reuse of IBM's intellectual capital in the SC and associated domains. They will participate actively in knowledge sharing acti vities like communities of practice, forums, conferences and / or other knowledge exchanges. Discharges basic management responsibilities and assumes additional responsibilities as assigned. How we’ll help you grow: IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Typical candidates is a Post Graduate in Management and possess ~5-7 years of relevant business advisory experience in supply chain and procurement management consulting domain. Should be an expert in advisory and consultancy service having demonstrated experience of working with CXOs in client organizations for shaping their business strategies and assisting them in implementing strategies for transformation. Proficiency in analyzing, interpreting qualitative & quantitative information, and deriving strategies, cost take out opportunity identification, operational improvement, operating models and recommending forward-looking Digital environment to support client's business strategies. Familiar with next generation platforms and analytics in supply chain domain. Excellent written and verbal skills with an ability to communicate to all levels of an organization. Travel is required (approx. 50-75%) Preferred technical and professional experience Digital Transformation Cost Reduction Analytics
Posted 1 month ago
8.0 - 10.0 years
10 - 12 Lacs
Gurugram
Work from Office
Who you are: A Supply Chain and Procurement Transformation Consultant assigned to this position is expected to have the proven experience and knowledge in the areas of Supply Chain Management including (Supply and demand management, SCM transformation, SCM Digital transformation, Supply Chain Planning and Execution, Sales & Operation’s Planning, Operating Model Design, KPI improvement , Cost reduction) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. This requires the capability to oversee the largest and most complex services engagements in their area of expertise and to demonstrate an expert understanding of the appropriate methods and skills to be used. They are expected to contribute to the growth of intellectual capital within their practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through engagement activities. Focus would also be to lead large supply chain transformation engagements and lead pre-sales activities like solution design and proposal defense. What you’ll do: This position requires the skills needed to test hypotheses and conclusions leading to the development of innovative client deliverables in a manner that supports and reinforces effective teaming within the engagement. This position is required to be client-facing, with primary requirement to drive project delivery and support in business pipeline build across large transformation plays in the supply chain area spanning across strategy, process, advanced analytics, optimization and technology solutions across Supply Chain and Procurement. The candidate is expected to lead bid and proposal activities within their area of practice and participate in related Sector, Solution Area, or Community activities. As delivery lead / subject matter expert, the candidate is expected to drive client billable engagements. They are expected to identify new business opportunities and to provide strong assistance to IBM in the winning of that business. Must be familiar with the contractual requirements for their area of practice and be capable of drafting and reviewing responses to Requests for Information (RFI) and responses to Requests for Proposal (RFP). Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and / or be responsible for the creation, harvesting, protection and reuse of IBM's intellectual capital in the SC and associated domains. They will participate actively in knowledge sharing acti vities like communities of practice, forums, conferences and / or other knowledge exchanges. Discharges basic management responsibilities and assumes additional responsibilities as assigned. How we’ll help you grow: IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Typical candidates is a Post Graduate in Management and possess ~8-10 years of relevant business advisory experience in supply chain and procurement management consulting domain. Should be an expert in advisory and consultancy service having demonstrated experience of working with CXOs in client organizations for shaping their business strategies and assisting them in implementing strategies for transformation. Proficiency in analyzing, interpreting qualitative & quantitative information, and deriving strategies, cost take out opportunity identification, operational improvement, operating models and recommending forward-looking Digital environment to support client's business strategies. Familiar with next generation platforms and analytics in supply chain domain. Excellent written and verbal skills with an ability to communicate to all levels of an organization. Travel is required (approx. 50-75%) Preferred technical and professional experience Digital Transformation Cost Reduction Analytics
Posted 1 month ago
8.0 - 10.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Job Title - GN - SONG - Service - Japan Bilingual - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC10A Must-have skills: Salesforce Development Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Manage customer journeys across the lifecycle: Leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to create relevant customer experiences across the customer lifecycle, drive business performance, identify cost optimization opportunities through people, process or technology interventions. Manage solution design & execution: Lead process and technology assessment, KPI and definition, solution and vendor assessment for different technologies Monitor trends and analyze data to optimize solutions: Identify continuous process improvement opportunities Develop business case for designed strategies Bring your best skills forward to excel at the role: Ability to conduct research to unearth facts and generate actionable insights/ ability to translate findings into actionable insights Bring your strong analytical skills to analyze large volumes of data and combine them with macroeconomic factors and competitive benchmarking to cull out insights relevant to stakeholder teams Gather business requirements, design process & solution implementation: Collaborate with various client and Accenture business and technology stakeholders in implementing solutions and assisting in change management and adoption of the new tool/process Communication and Presentation Skills to share the perfect pitch with key stakeholders Client handling skills to develop, manage and deepen relationships with key stakeholders Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Language Requirement JLPT N3 qualified or better Will be able to hold business conversations with Japanese leadership and clients Will be able to generate deliverables in Japanese Exposure to analytical and data visualization tools Hands on experience with at least one of the front-office or back-office market leading platform tools such as Salesforce, Adobe campaign, Marketo, Adobe Experience Cloud, Genesys, Amazon Connect, Microsoft Dynamics etc. Working with middle to senior management levels within existing organization / client organizations Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree
Posted 1 month ago
2.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level :Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/ Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Networks SONG practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience :Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources Use in depth understanding of Genesys Cloud/Engage :Ability to work in high-paced and complex projects. Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Architecture/Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Architect, Admin, Collaborate Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: In depth understanding of Genesys Cloud/Engage. Plan, design, implementation, configuration of Genesys Cloud CX(PureCloud)/Engage Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Genesys cloud CX with enterprise systems Developing custom applications using Genesys platform SDK/APIs Work Experience related to CICD tools. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill: Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...), quality monitoring, WFM, Gamification, BYOC Edges, Recording etc. Maximize application design and development experience: Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Read about us Blogs Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud/Engage suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Architect/Composer/Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Cloud/Engage administration & application development. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Experience:4-8years Educational Qualification:Engineering Degree or MBA from a tier 1 institute
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute
Posted 1 month ago
4.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title - (Nice cxone) + (Level 9- Consultant) +( S&C GN) Management Level: 9-Team Lead/Consultant Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Nice cxone, contact center, nice, cxone Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 4-8 years Educational Qualification: Engineering Degree or MBA from a tier 1 institute
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Noida
Work from Office
Hi, Kindly find the Job Description below. About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India's market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Naukri eHire is like an extension to our Recruitment team and whenever there is a spurt in our requirements, instead of giving it to consultants at a high cost we use e-hire services to get shortlisted and validated CVs. Job Description: - Managing the entire Talent Acquisition cycle right from understanding the manpower requirement, sourcing candidates, interviewing candidates, Negotiating offers and closing the position Expertise in recruiting all the entry-level, middle-level and senior-level positions for Tech and Non-Tech requirements. Working closely with Business Managers to ensure an in-depth understand of the hiring mandate and create impactful job descriptions. Depending on the desired candidate profile, effectively source candidates from varied sources, such as job portals, campus hiring, walk-ins, head hunting, internal referrals etc. Achieving the monthly/ quarterly and annual hiring targets to achieve the manpower projections. Adhering to internal HR processes such as ensuring proper documentation, monthly hiring MIS generation, preparing offer letters, within the specific TAT. Maintaining, documented and presented progress reports to leaders. Desired Candidate Profile Excellent communication skills, Innovative, goal-driven, Aggressive. Should have client management experience. Fast learner capable of handling pressure. Good recruitment skills. Graduate or Postgraduate both are eligible. Required Skills: Excellent verbal and written communication Well versed with the Naukri portal for recruitment activities In depth knowledge of HR principles, functions and practices Experience of hiring for middle level to senior level positions Qualification : Graduate / Postgraduate Days of working : 5 days (9:30AM - 6:30AM) Location : ETT, Tower 2, Noida Sector 132 -no us-it, uk-it -only domestic exp -only consulting exp required.
Posted 1 month ago
10.0 - 12.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Req ID: 314828 We are currently seeking a System Administration-Wintel-MS-DHCPSystems Integration Advisor to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Pipeline RR - Wintel Microsoft Active Directory Architect: Must have: AD Consultancy services including but not limited to Review of AD setup, design and implementing changes. Provide DNS housekeeping services to remove legacy configurations. Data mapping and transfer guidance. Data source design, implementation for AD, Entra, Okta, Azure, AWS Configuration Services for IDN Platform. Provisioning of Identity management reports. AD Clean up- removing unused AD groups. GPO Management Automation of AD clean up, Analyse results to determine actions. Scripted enablement/disablement of groups prior to deletion. Analysis of legacy DHCP scopes. Removal of redundant scopes. Review policies, user access privileges, domain controllers etc. Documentation- KA, LLD and Technical Notes for submission to TDA. Design, Implement and Support RMAD portal solution to support AD recovery. Provide technical AD remediation for security related initiatives as defined by the end client. ExpOverall 10-12 years, relevant exp:5-10 yrs No of Positions2 NP45-60 days, preferably serving NP candidates if any
Posted 1 month ago
3.0 - 5.0 years
17 - 20 Lacs
Gurugram
Work from Office
A Supply Chain and Procurement Transformation Consultant assigned to this position is expected to have the proven experience and knowledge in the areas of Supply Chain Management including (Supply and demand management, SCM transformation, SCM Digital transformation, Supply Chain Planning and Execution, Sales & Operation’s Planning, Operating Model Design, KPI improvement , Cost reduction) needed to ensure the successful delivery of consulting services and leading to high client satisfaction. This requires the capability to oversee the largest and most complex services engagements in their area of expertise and to demonstrate an expert understanding of the appropriate methods and skills to be used. They are expected to contribute to the growth of intellectual capital within their practice area and to support the development of other consultants through participation in mentoring or coaching activities. They are expected to establish trusted long-term relationships with clients through engagement activities. Focus would also be to lead large supply chain transformation engagements and lead pre-sales activities like solution design and proposal defense. What you’ll do This position requires the skills needed to test hypotheses and conclusions leading to the development of innovative client deliverables in a manner that supports and reinforces effective teaming within the engagement. This position is required to be client-facing, with primary requirement to drive project delivery and support in business pipeline build across large transformation plays in the supply chain area spanning across strategy, process, advanced analytics, optimization and technology solutions across Supply Chain and Procurement. The candidate is expected to lead bid and proposal activities within their area of practice and participate in related Sector, Solution Area, or Community activities. As delivery lead / subject matter expert, the candidate is expected to drive client billable engagements. They are expected to identify new business opportunities and to provide strong assistance to IBM in the winning of that business. Must be familiar with the contractual requirements for their area of practice and be capable of drafting and reviewing responses to Requests for Information (RFI) and responses to Requests for Proposal (RFP). Global knowledge sharing and management is key to IBM's success. Individuals will participate in, and / or be responsible for the creation, harvesting, protection and reuse of IBM's intellectual capital in the SC and associated domains. They will participate actively in knowledge sharing activities like communities of practice, forums, conferences and / or other knowledge exchanges. Discharges basic management responsibilities and assumes additional responsibilities as assigned. How we’ll help you grow: IBM is committed to create a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. You’ll have access to all the technical, management and leadership training courses you need to become the expert you want to be You’ll learn directly from sales leaders and senior leadership team You have the opportunity to work in many different areas to figure out what really excites you Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Typical candidates is a Post Graduate in Management and possess ~3-5 years of relevant business advisory experience in supply chain and procurement management consulting domain. Should be an expert in advisory and consultancy service having demonstrated experience of working with CXOs in client organizations for shaping their business strategies and assisting them in implementing strategies for transformation. Proficiency in analyzing, interpreting qualitative & quantitative information, and deriving strategies, cost take out opportunity identification, operational improvement, operating models and recommending forward-looking Digital environment to support client's business strategies. Familiar with next generation platforms and analytics in supply chain domain. Excellent written and verbal skills with an ability to communicate to all levels of an organization. \ Travel is required (approx. 75%) Preferred technical and professional experience Analytics
Posted 1 month ago
6.0 - 8.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role: Accounts Receivable Experience: 6 - 8years of experience Job Description: Experience in Accounts receivable Should have VMS handling experience staffing background Mandatory customers or clients are handling experience, QuickBooks and timesheets. If interested: Please share updated resume to vaishnavi.t@bcforward.com
Posted 1 month ago
4.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Location: Bengaluru, Noida, Mumbai We are WSP - Join us and make your career future ready! In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2024 and beyond About the Role: We are seeking a motivated and experienced Social Expert to join our International ESG transactions and strategy advisory team working on international ESG due diligence and ESIA projects for a wide range of financial and industrial clients. We provide Environmental & Social (E&S) Due Diligence (ESDD) often acting as lenders’ Independent E&S Advisor or working with the Project Company to align with the lender’s E&S policies as part of project financing, but we also develop and prepare ESIAs in line with international funder environmental and social standards. The role will build on our excellent track record and expand on our international ESG expertise, helping to provide ESG support, manage, deliver and develop our ESG technical services, win new business, and to effectively respond to ESG strategic advisory and Sustainable Finance driven market opportunities. The job will include involvement in technical and project management aspects of a variety of projects often located in developing countries such as South America, Europe/Far Eastern Europe, Africa, the Middle East, and Asia. Responsibilities The resource will play a key role in Lead the preparation of Social Impact Assessments and other required social documentation, ensuring alignment with international standards, including the World Bank’s Environmental and Social Standards (ESS), IFC guidelines, and other global frameworks. Supporting the development and implementation of environmental and social management systems Technical support to various team members to identify social risks and manage those risks including recommendations to mitigate social risks and optimize project benefits. Providing assistance to clients in meeting international lender standards and advise on international best practice in social performance. Ensure human rights considerations are central to the project’s social planning. Provide expert advice on creating and executing Resettlement Action Plans (RAPs) and livelihood restoration strategies, ensuring they align with international best practices and meet project-specific requirements. Support the design and implementation of stakeholder engagement plans and grievance mechanisms, ensuring continuous and transparent engagement with local communities, authorities, and key stakeholders throughout the project lifecycle. Integrating culturally sensitive strategies to ensure the inclusion of underrepresented groups and marginalized communities. Provide training and capacity-building support to internal teams, contractors, and key stakeholders on topics such as social impact management, human rights, and community relations. Focus on knowledge transfer and skills development in emerging markets, empowering local stakeholders and teams to drive social performance improvement. Building strong working relationships and collaborating widely with WSPs international environmental and ESG due diligence teams to manage and develop service quality. Working with project Associates within countries and regions of operation; Delivery of work through well written and succinct reports and presentations to clients; Preparation of marketing materials and proposals as required. Essential: 8 to 10 years of international experience in consulting roles with focus on social impact assessments, human rights, indigenous peoples, land acquisition, and livelihood restoration. a primary degree in a relevant subject such as Social science, E&S studies, supported by relevant experience commensurate with the role. A secondary/ post-graduate qualification related to the role would be highly desirable. A proven track record of working with international financial institutions (World Bank, IFC, EBRD, ADB and other lender) and applying their social safeguard policies. Extensive experience providing consultancy services on large-scale capital projects, particularly in key sectors such as energy, sustainable finance, mining, and nature-based solutions. Have a deep understanding of international E&S standards, incl. Equator Principles, IFC Performance Standards, EBRD Performance Requirements, World Bank EHS Guidelines. Keeping up to date with the latest developments, regulations and standards in the ESG space; Expert knowledge of social safeguard policies and standards from institutions such as the World Bank, IFC, and other international financial institutions (IFIs). Demonstrated expertise in designing and leading socially innovative solutions that enhance project outcomes and community benefits in emerging markets. A strong consulting background with the ability to independently lead projects and provide strategic advice. Expertise in stakeholder engagement and conflict resolution in multicultural settings. Client focused - client facing, confident communicator and fluent spoken/written English. Excellent written and verbal communication skills and be fully IT literate as you will be required to write and review clear, concise and technically robust reports. Good interpersonal skills with ability for building internal and external relationships and networks; proven ability to confidently deliver to tight timelines and work cross-culturally in an international working environment. Desirable: strong experience in Social sector; strong relationships with international lenders/IFIs; Some Recent ESG Project Commissions Include: ESHS due diligence of mining assets across Eastern Europe ESG Mine tailings assessments, Global ESHS Monitoring of a new roadway in Ghana E&S due diligence of a portfolio of 9 airports in Brazil ESIA development in support of a new high speed rail link in north-western Turkey Gender assessment of a new roadway in Kazakhstan ESG assessment of a Garment factory, Jordan E&S due diligence and construction monitoring of a new wind farm in Northern Macedonia ESIA of a new hydrodam in Tajikistan ESIA of x 2 new CCGTs in Hungary CCGT ESHS operational monitoring, Uzbekistan Management systems design, development and implementation Conducting gap analyses for clients’ alignment to TCFD recommendations, developing actions plans and helping to implement (including for financial services and asset managers/owners). A Typical Week Would Include: 1. Working in an international team, delivering high quality written outputs within agreed time periods Proven communicator, with excellent research and analytical skills Ability to work both independently and in a team environment. Able to work efficiently and effectively managing a number of tasks in parallel Contributing to various types of reports, deliverables and services such as ESG due diligence reports, briefing notes, ESIA reviews, developing supplementary studies, management systems, management plans, ESAPs and training Willingness to travel Apply now and be the future of WSP! #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. Please note WSP reserves the right to close the vacancy before the advertised closing date.
Posted 2 months ago
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