5.0 - 9.0 years

0 Lacs

indore, madhya pradesh

On-site

As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through innovative and sustainable digital solutions. Operating beyond borders, we continuously push the boundaries of logistics, allowing you to make a significant impact by shaping the technology backbone of the world's largest logistics company. Our offices in Cyberjaya, Prague, and Chennai have been recognized as #GreatPlaceToWork, underscoring our commitment to providing exceptional employee experiences. In this role, you will play a crucial part in ensuring the timely delivery of DHL packages worldwide while maintaining the security of customer data. Custom Clearance is a key aspect of meeting transit time expectations, requiring you to analyze custom requirements and message specifications with relevant authorities to provide solutions that align with regulatory standards for our Business Partners in DHL Express. You will be responsible for offering third-level day-to-day operational support, investigating and resolving incidents that have not been resolved at lower support tiers. Collaboration with other IT support teams and specialists will be essential in troubleshooting complex issues, particularly concerning firmware bugs, vulnerabilities, and other technology-related challenges that may arise. As a superhero for any telecommunication or security system issues within the DHL Group environment, you will also oversee the management, proposal, and implementation of necessary changes to security devices in IT Services Data Centers, ensuring global availability of essential DHL Group services. Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be invaluable in supporting these systems effectively. To excel in this role, you should possess strong analytical and consultancy skills, along with a solid understanding of Custom Clearance processes. Proficiency in custom messaging specifications and the ability to work independently while managing tasks efficiently under time and workload pressures are crucial. Given the multinational nature of our environment, effective communication in spoken and written English is essential for successful cross-regional collaboration with teams worldwide. In return, we offer a range of benefits to support your professional growth and well-being, including hybrid work arrangements for a balance between in-office collaboration and remote flexibility, generous annual leave of 42 days excluding public/national holidays, comprehensive medical insurance coverage for self, spouse, and two children, with the option to opt for Voluntary Parental Insurance at a nominal premium. Additionally, our in-house training programs provide opportunities for both professional and technical certifications. If you are ready to embark on this exciting journey and meet the requirements outlined above, we look forward to welcoming you to our dynamic team at DHL IT Services.,

Posted 1 week ago

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