7819 Constraints Jobs - Page 13

We are looking for a Content Lead who will be responsible for leading and managing a team of Learning Experience Designers and Senior Learning Experience Designers, overseeing project execution, and ensuring the delivery of top-notch learning solutions that exceed client expectations. The Content lead will be responsible for ideating, coordinating, and supporting Learning Design activities in conjunction with the team of experts. The lead will act as the second level reviewer and will be required to have an eye for detail. The content lead will play a critical role in the end-to-end content creation process. The responsibilities would include working on how-to content for the customers in line with the guidelines specified by the client. Responsibilities : Lead, mentor and manage a team of LXD and Senior LXDs Collaborating within the team seamlessly to meet the required timelines Oversee the entire end-to-end content creation process Liaison with the SMEs to understand the ask Be able to identify any grammatical or syntax errors Make the content user friendly Qualification: Graduate in any discipline. Any certifications supporting the profile. 7-8 years of experience as an instructional designer or learning experience designer. Should have managed a team of IDs/EDs Experience designing a wide range of learning experience solutions. Prefer experience with developing learning solutions for a global audience and adjusting materials based on cultural needs, regional constraints, and localization or translation considerations Tools: Canva, Figma, Articulate, Captivate

The Azure Compute Platform team, a cornerstone of Azure Cloud’s infrastructure, is experiencing rapid growth. This team leads the way in tackling global challenges with cutting-edge advancements in distributed systems and cloud-native security. The solutions they develop are crucial to the operations of all customer workloads on the Azure cloud. As Azure Cloud strengthens its role as the foundation of enterprise solutions and artificial intelligence, we have unique opportunities to significantly enhance and scale Azure Compute. We are seeking a Senior Software Engineer to work with Azure’s core engineers in leading the development of the Azure Compute service, ensuring its scalability and security. We are looking for someone who thrives on solving complex problems and excels at collaborating with various teams to address intricate issues. The ideal candidate will work with urgency while maintaining a strong focus on security. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborating with Program Managers and teams across Azure Core to expand the Azure Compute Platform service to new regions and clouds. Leading the identification of dependencies and the creation of design documents for products, applications, services, or platforms. Providing technical leadership in investigating and resolving challenging issues within large-scale distributed systems. Guiding the team towards a data-driven approach, with a strong focus on serviceability and quality in design and coding. Prioritizing repair items and optimizing the work-life balance for on-call engineers. Fostering a customer-centric engineering culture and balancing resource constraints with business priorities through innovative platform approaches. Promoting collaboration across organizational boundaries to address integration challenges involving Compute, Network, and Storage. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, or Python OR equivalent experience. 4+ years of experience in designing large-scale distributed systems. 4+ years of experience in shipping services and maintaining high-availability infrastructure. Other Qualifications Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, or Python OR equivalent experience. The ability to collaborate, communicate, and effectively influence technical strategy with a growth mindset. #azureorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Company Description: McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Job Description: This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Enterprise Performance Management (EPM) Enterprise Planning and Budgeting Cloud Solution (EPBCS) product area, where our vision is to “Always be a... people-led product centric forward-thinking &?trusted technology partner” The Solutions Architect role is responsible for designing and maintaining solutions blueprints for products and working with product engineering teams to implement solution design. This includes designing, configuring, and supporting implementation of innovative solutions that align with business objectives and technology strategy. This role will report to Sr. Manager, Technical Product Management. Responsibilities & Accountabilities: Solution Design and Architecture: Work closely with stakeholders to understand their business objectives, challenges, and requirements. Develop comprehensive architectural designs for technology solutions across multiple products that meet business requirements and integrate seamlessly with existing McDonald’s systems and platforms Ensure solutions are scalable, secure, and resilient, in line with industry best practices and McDonald’s standards, aiming to strike a balance between innovation and stability. Create and maintain architectural documentation, including high-level design and configuration documents, architecture diagrams and technical specifications. Defines enterprise technical standards & ensures adherence. Plays pivotal role in design, development, testing and deployment of the overall solution. Experience working collaboratively in a predominantly supplier-enabled, outsource technology delivery environment. Provides guidance and necessary clarifications to the boundary and integration systems and works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements. Perform root cause analysis with the team. Analyze Patches and plan patch deployment activities. Foundational understanding/experience in security: security standards, SSO, SAML, OAUTH, etc. Understanding of Cloud architecture and EPM cloud security. Communicate these effectively to stakeholders, ensuring everyone understands the rationale behind architectural choices and their implications. Technology Strategy and Roadmap: Collaborate with product leadership teams to define and evolve the technology strategy and roadmap for the technology suite Identify emerging technologies and trends towards enhancing McDonald’s technology stack in the respective business area towards improving outcomes Provide guidance during evaluation and selection of new technologies, platforms and vendors Collaborate with Cross-functional Teams: Foster collaboration with product managers, development teams, operations, security, and business units towards ensuring alignment between architectural vision and product development efforts Engage in regular communication and alignment meetings to ensure everyone is on the same page and working towards common goals. Implementation and Support: Oversee the implementation of architectural solutions and provide hands-on technical support and troubleshooting for complex issues, ensuring timeline resolution and minimal disruption to operations. Governance and Compliance: Establish and enforce frameworks, policies and standards to ensure compliance with regulatory requirements and McDonald’s policies. Identify potential risks and vulnerabilities in IT systems and propose mitigation strategies. Work with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards. Qualifications: Basic Qualifications: 8+ years of experience in solution architecture, with focus on large-scale, global technology environments Bachelor's or master's degree in computer science, Information Technology, or a related field Deep understanding of Oracle cloud EPM platforms, specifically EPBCS and experience with cloud-native architecture. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Experience applying Product and Agile ways of working that includes best practices and lessons learned to standardize and refine ways of working. Highly experienced working collaboratively with business partners and product teams to drive outcomes and solve complex technical challenges, across a complex, global matrixed organization setup Possess effective communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong problem solving and innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products. Relevant industry certifications are a plus. Preferred Qualifications: Experience in Implementation of EPM cloud with strong Application Development process experience on EPM_cloud products [EPBCS / EDMCS / Data Management / Integrations. Experience with FCCS and/or ARCS applications is desirable. Experience in Requirement Gathering & Solution Design Desired functional knowledge (Understand of Income statement, Balance Sheet, different methods of consolidation and their calculations and disclosure in financial statements) Sound functional knowledge Finance / accounting / General Ledger / Sub Ledgers Sound Knowledge on Financial Reports and SmartView Reports Proficiency in SQL, data integration tools, and scripting languages. Experience with Oracle Cloud infrastructure and integration capabilities. Certification in 1 or more Oracle EPM Cloud Products preferred. Ability to provide thought leadership around EPM Best practices and industry trends to drive optimization and improve end user experience. Evaluate project constraints to identify risks / gaps to the proposed technical solution. Proficiency with ITIL and Agile frameworks and tools (e.g. JIRA and Confluence) Experience in Creating and maintaining detailed technical documentation, including architecture diagrams, configuration guides, and user manuals. Experienced implementing and managing IT General Controls (ITGC) to ensure SOX compliance. Experience in DevOps, Security and Systems Performance desirable. Experience with Workiva is a plus. Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.

Company Description Job Description We are currently looking for Recruitment -Sales Executive to be located in Trivandrum Skill Set required: Candidate must have good oral and written communication skills Should be Smart, Hardworking, Sincere, Confident & Result Oriented Should have good knowledge in computer and IT terms. Preferably someone with recruitment services or recruitment outsourcing sales experience Candidate must be able to work under pressure and efficiently within time constraints. Joining time frame : 2 weeks (Maximum 1 month) Additional Information Terms and conditions: Joining time frame: maximum 4 weeks

Company Description Job Description We are currently looking for Business Development Executive to be located in Trivandrum. Skills: Candidate must have good oral and written communication skills Should be Smart, Hardworking, Sincere, Confident & Result Oriented Should have good knowledge in computer and IT terms. Prior experience in Staffing Service/Professional Service industry would be an added advantage Responsible for identification of prospective clients, new growth opportunities, generating new leads and converting them to revenue Candidate must be able to work under pressure and efficiently within time constraints. Additional Information Terms and conditions: Joining time frame: maximum 4 weeks

Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset.

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

"Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a solid base for a career in Credit Card Operations. Position: Joint Recovery Processing / Chargeback Analyst Position Status: Full Time – Work from Office Hours of Work: Monday – Sunday 7:00am – 7:00pm EST Department: President’s Choice Financial Rate of Pay: Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset."

About ACA: ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations. Position Summary: ACA Foreside Supervision Analysts will use independent judgement and discretion to ensure all Registered Representatives adhere to regulatory standards and ACA Foreside compliance policies. This will primarily include electronic communication reviews. Among other things, Supervision Analysts will: The Compliance Analyst, Distribution may perform the following duties: Review electronic communications sent and received by registered representatives of the firm in various systems. Confirm compliance with policies and procedures and document escalations. Utilize third party system to review social media for compliance with FINRA & ACA Foreside policies and procedures and document escalations. Liaise with internal Supervision counterparts to finalize comments to provide to the client (when applicable). Work under pressure and time constraints to ensure regulatory deadlines are met. Assist with various system related tasks, such as closing out stale files, running various volume reports, and uploading supporting documents to the system. Create and format regulatory certifications to provide to Supervision counterparts. Compile information related to office inspections and provide to inspectors Compile information related to office inspections and provide to inspectors Perform other ad-hoc work and special projects as necessary to support ACA’s various client and internal initiatives. Required Education and Experience: Bachelor’s degree or equivalent work experience Minimum 3 years of relevant work experience, preferably in financial services What we commit to: ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law. ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment. Here at ACA, we have created a variety of programs to promote ACA’s culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong. Why join our team? We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS® standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology. Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you’re ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you’ve come to the right place.

Summary Position Summary GRC/IRM ServiceNow — Solution Advisor Deloitte’s Cyber Risk Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise. Deloitte’s Cyber Risk Services have been recognized as a leader by a number of independent analyst firms. Kennedy Consulting Research & Advisory, a leading analyst firm, recently named Deloitte a global leader in cyber security consulting. Source: Kennedy Consulting Research & Advisory; Cyber Security Consulting 2013; Kennedy Consulting Research & Advisory estimates © 2013 Kennedy Information, LLC. Reproduced under license. Work you will do. As a Solution Advisor, you would be expected to perform the following activities in ServiceNow IRM and Security Operations modules: Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations. Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services. Define architecture and design elements for the implementation of ServiceNow solutions, including the design of data/object models, technical workflow diagrams, and access control models. Analyze business requirements, define and document epics and user stories, create UI mock-ups, and adopt a hands-on approach to drive project success. Deliver ServiceNow training and provide support to teams on complex system configurations. Responsible for end-to-end use case design, workflow configurations, customizations, and deployments to higher environments. Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architectural activities in alignment with organizational needs, business constraints, and technological realities. Possess the skills and knowledge necessary to support sales activities within the domain of expertise. The team Want to work at one of the fastest growing and industry leading risk management consulting firms that will give you an enriching experience to build your career and brand? If yes, then look no further, Deloitte’s Cyber Risk Services practice is the place for you. The Cyber Governance, Risk, and Compliance (GRC) and ServiceNow is one of the most rapidly growing market offerings with capability spanning - GRC strategy, design, and implementation of GRC & Security solutions using ServiceNow. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients and the industry, are encouraged to realize our requirement for a ServiceNow GRC. The GRC Senior Solution/Solution Advisor is expected to have an in- depth understanding of ServiceNow leading practices and have demonstrated experience in the design and implementation of ServiceNow solutions. Understanding of risk and compliance pain points and how they can be addressed effectively through a scalable and usable GRC and ServiceNow technology is key to success in thisrole. Required: 3–5 years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM. Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred). Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments. Well-versed in various ServiceNow products and platform capabilities. Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results. Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues. Experience designing, configuring, and developing product automations and integrations. Skilled in the design and development of scoped applications of varying complexity. Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting. Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience. Experience in developing and maintaining ServiceNow product knowledge and/or certifications. Ability to prioritize personal and team workloads and consistently meet deadlines. Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations. Must have delivered more than 2–3 projects end-to-end, from requirement gathering through to go-live. Preferred: Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & SIR Modules, etc.) Good to have ITAM, SAM, HAM & CMDB experience. Good to have ServiceNow Certified Application Developer (CAD). Good to have CIS - Risk and Compliance Implementation specialist certification. Good to have CIS – Security Incident Response Implementation specialist certification. Good to have CIS – Third Party Risk Management Implementation specialist certification. Good to have CIS – Vulnerability Response Implementation specialist certification. Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer , MetricStream #CA-DS Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301258

Summary Position Summary GRC/IRM ServiceNow — Solution Advisor Deloitte’s Cyber Risk Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise. Deloitte’s Cyber Risk Services have been recognized as a leader by a number of independent analyst firms. Kennedy Consulting Research & Advisory, a leading analyst firm, recently named Deloitte a global leader in cyber security consulting. Source: Kennedy Consulting Research & Advisory; Cyber Security Consulting 2013; Kennedy Consulting Research & Advisory estimates © 2013 Kennedy Information, LLC. Reproduced under license. Work you will do. As a Solution Advisor, you would be expected to perform the following activities in ServiceNow IRM and Security Operations modules: Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations. Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services. Define architecture and design elements for the implementation of ServiceNow solutions, including the design of data/object models, technical workflow diagrams, and access control models. Analyze business requirements, define and document epics and user stories, create UI mock-ups, and adopt a hands-on approach to drive project success. Deliver ServiceNow training and provide support to teams on complex system configurations. Responsible for end-to-end use case design, workflow configurations, customizations, and deployments to higher environments. Demonstrate sound judgment and a pragmatic approach to delivering solutions that optimize architectural activities in alignment with organizational needs, business constraints, and technological realities. Possess the skills and knowledge necessary to support sales activities within the domain of expertise. The team Want to work at one of the fastest growing and industry leading risk management consulting firms that will give you an enriching experience to build your career and brand? If yes, then look no further, Deloitte’s Cyber Risk Services practice is the place for you. The Cyber Governance, Risk, and Compliance (GRC) and ServiceNow is one of the most rapidly growing market offerings with capability spanning - GRC strategy, design, and implementation of GRC & Security solutions using ServiceNow. Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients and the industry, are encouraged to realize our requirement for a ServiceNow GRC. The GRC Senior Solution/Solution Advisor is expected to have an in- depth understanding of ServiceNow leading practices and have demonstrated experience in the design and implementation of ServiceNow solutions. Understanding of risk and compliance pain points and how they can be addressed effectively through a scalable and usable GRC and ServiceNow technology is key to success in thisrole. Required: 3–5 years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM. Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred). Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments. Well-versed in various ServiceNow products and platform capabilities. Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results. Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues. Experience designing, configuring, and developing product automations and integrations. Skilled in the design and development of scoped applications of varying complexity. Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting. Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience. Experience in developing and maintaining ServiceNow product knowledge and/or certifications. Ability to prioritize personal and team workloads and consistently meet deadlines. Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations. Must have delivered more than 2–3 projects end-to-end, from requirement gathering through to go-live. Preferred: Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & SIR Modules, etc.) Good to have ITAM, SAM, HAM & CMDB experience. Good to have ServiceNow Certified Application Developer (CAD). Good to have CIS - Risk and Compliance Implementation specialist certification. Good to have CIS – Security Incident Response Implementation specialist certification. Good to have CIS – Third Party Risk Management Implementation specialist certification. Good to have CIS – Vulnerability Response Implementation specialist certification. Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer , MetricStream #CA-DS Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301258

About The Opportunity Role: Account & Client Management Level: Senior Executive/Assistant Manager Reporting To: Zonal Manager Location: Gurgaon About The Function The International Hotel Supply team adeptly oversees the supply for over 17,000 prestigioushotels worldwide, spanning renowned destinations such as Dubai, the Maldives, Sri Lanka, Bali,Thailand, and beyond. About The Role This role will be a part of International Hotel Supply team for international locations where theincumbent will be responsible for driving on-boarding of new hotels within the assignedterritory and generate revenue from acquired partners. What Will You Be Doing Relationship & Key Account Management: The person will be responsible for connecting and engaging with top level management of thebranded and independent hotels and will be responsible for the account management of keychain hotels and driving sustainable performance of the account at a unit level across theportfolio. Collaborating with partners in the portfolio and providing expertise, metrics, analysis andrecommendations based on the industry's best practices. Portfolio Management & Driving Growth for units: Grow net revenue in the market by producing business plans to achieve revenue goals, ensuringinventory levels exceed demand throughout the market, ensuring rate competitiveness acrossmultiple available platforms Data Analysis and Reporting: Establish and maintain supplier relationships, train partner hotels on our extranet and thewholesale business, review monthly production reports and provide feedback to top producinghotels, plan and execute market site visits Building MIS & market intelligence reports, preparing geography wise and service wise salesplans and achieving them. Sharing insights on market and industry with the clients and internalstake holders Negotiation Skills: Networking, deal initiating, negotiation & closing deals with our partners Strategize in order to market the hotel in a better way. It helps hotel partners to serve theneeds of their customers and at the same time grow their businesses Qualification & Experience MBA from a reputed institute with 2 to 4 years of experience working in sales, account &client management, contracting and relationship management. Prefer someone from internet/ e-commerce industry. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significantamounts of information with attention to detail and accuracy. Excellent personal and interpersonal skills to interact with a diverse set of individuals,including building strong partnerships with other teams and departments. Ability to work under pressure in a competitive industry/rapidly changing environment. Key Success Factors For The Role Mindset that will constantly think about Return on Investment, business. Strong communication, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude. Proficiency in MS Excel and MS PowerPoint is essential. Specific Requirements Travel: Vehicle: Work Permit: Other Details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

About The Opportunity Role:- Product Analyst Level:- Senior Executive/ Assistant Manager Reporting To:- Vice President - Product Management Location:- Gurgaon What Will You Be Doing Create and maintain rich interactive visualizations through data interpretation and analyze integrated reporting components from multiple data source Data mining using state-of-the-art methods Identify, analyze, and interpret trends or patterns in complex data sets Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality Develop and execute database queries and conduct analyses Work with management to prioritize business and information needs What Are You Required To Bring To The Team Knowledge of Advanced SQL queries, Python and Advanced Excel is must Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Familiarity with BI technologies Adept at queries, report writing and presenting findings Strong interpersonal skills to effectively drive complex projects within as well as outside the team Knowledge of statistics and experience using statistical packages for analyzing datasets (SPSS, SAS, R, etc) is preferred Qualification & Experience B. Tech from reputed institute with 2 to 5 years of experience in data analytics (SQL & Advanced Excel), analyzing data trends and reporting Key Success Factors for the Role Mindset that will constantly think about Return on Investment, business and revenue Passion for data and an exceptional ability to solve complex problems Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, a go-getter and a team player Required Knowledge Required Skills: Required Abilities Physical: Other: Work Environment Details Specific requirements Travel: Vehicle: Work Permit: Other Details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:

Position Overview: The Demand Planner will be responsible for forecasting product demand, ensuring that inventory levels align with the sales projections, and optimizing the flow of inventory across the organization. The role will require strong analytical skills, the ability to interpret sales data, collaborate with sales and operations teams, and manage demand forecasting processes for various sales channels. This person will work closely with cross-functional teams to ensure that the demand planning process supports overall business goals. Key Responsibilities: 1. Demand Forecasting & Planning: Forecasting Demand: Generate and maintain accurate demand forecasts for finished goods (FGs) based on historical sales data, market trends, customer consumption patterns, and sales projections. Collaborate with Sales Team: Work closely with the sales team to incorporate their insights into demand forecasts, ensuring that sales targets, promotional campaigns, and market dynamics are accounted for in the planning process. Develop Forecasting Models: Utilize advanced forecasting models and tools to ensure that forecasts are data-driven, accurate, and aligned with business objectives. Demand Review: Conduct monthly demand review meetings with key stakeholders to discuss forecast accuracy, market trends, and necessary adjustments to forecast demand. 2. Inventory Management & Optimization: Align Inventory with Demand: Work with the Sales Operations Head to ensure that inventory levels are adjusted based on demand forecasts, ensuring that finished goods are available in the Fulfillment Centres (FCs) and production facilities as needed. Ensure Stock Availability: Ensure that stock levels are maintained to meet customer orders without overstocking, reducing waste and ensuring profitability. Collaborate with Procurement & Operations: Collaborate with the procurement and operations teams to align production and ordering schedules with the demand forecasts and inventory levels. 3. Data Analysis & Reporting: Analyze Sales & Demand Data: Review historical sales data and trends to develop accurate forecasts for future demand, identifying potential risks and opportunities. Forecast Accuracy Reports: Prepare and present regular reports on forecast accuracy, highlighting any deviations from actual sales and recommending actions to improve forecasting accuracy. Track Consumption Patterns: Track and analyze consumption patterns across sales channels and identify any variations that may require adjustments to demand forecasts or inventory levels. 4. Collaboration with Cross-Functional Teams: Coordinate with Sales & Marketing: Work closely with the sales and marketing teams to understand upcoming promotions, seasonal demand spikes, or new product launches that could affect demand. Collaborate with Supply Chain & Logistics: Coordinate with the supply chain and logistics teams to ensure that demand forecasts are aligned with production schedules and that any supply chain constraints are identified and addressed. Provide Insights for Strategic Decisions: Offer actionable insights and recommendations on demand planning to assist in strategic decision-making, product assortment planning, and overall business strategy. 5. Continuous Improvement: Demand Planning Process Optimization: Identify opportunities to improve the demand planning process by adopting new tools, improving collaboration with stakeholders, and refining forecasting methods. Enhance Forecasting Techniques: Continuously refine forecasting models to improve accuracy, leveraging both qualitative insights and quantitative data. 6. Risk Management: Identify Demand Risks: Identify any risks to meeting demand, including potential stockouts, production delays, or supply chain disruptions, and propose proactive mitigation strategies. Adjust Forecasts for Variances: Regularly update demand forecasts to account for changes in market conditions, unexpected fluctuations in demand, or supply chain challenges. Qualifications and Requirements: Education & Experience: Bachelor’s degree in Business Administration , Supply Chain Management , Logistics , or a related field. 3-8 years of experience in demand planning , forecasting , or supply chain management within a manufacturing or consumer goods environment. Familiarity with sales forecasting , inventory management , and SAP . Skills & Competencies: Strong analytical and problem-solving skills , with the ability to interpret data, recognize trends, and make data-driven decisions. Attention to detail and ability to manage complex data sets with high accuracy. Proficiency in Excel and experience with demand forecasting software and SAP Strong communication and collaboration skills to work effectively with cross-functional teams. Knowledge of inventory management , demand forecasting , and sales trends analysis . Proactive and solutions-oriented mindset, capable of identifying problems and developing efficient solutions. Ability to work under pressure and handle multiple tasks in a fast-paced environment.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The Project Manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the team’s performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. Organise project tasks and allocate resources, ensuring that projects are delivered ontime, within scope, and budget. Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. Gather, evaluate, and apply project information to enhance decision-making and improve project outcomes. Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. Manage project handover, ensuring a smooth transition to operations, including training and support documentation Essential Skills and Knowledge Proficient understanding of project management methodologies, tools, and techniques. Proficient organizational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Adept problem-solving and decision-making skills. Effective written and verbal communication skills, with the ability to communicate complex information clearly and concisely. Ability to work effectively with cross-functional teams, encouraging collaboration and teamwork. Proficient leadership skills, with the ability to inspire and motivate team members. A sound knowledge and understanding of Orange products and solutions. Education, Qualifications and Certifications Bachelor's degree in a related field, such as business, management or engineering. Professional Project Management and Agile certification (e.g. PMP, PMI-ACP, Scrum Master) 4 years+ experience working as a project manager Practical experience in delivering medium to high complexity Contact Center projects using Genesys/NICE InContact or other prevailing contact center platforms. Sound understanding of basic contact center terminologies, possessing basic knowledge of SIP trunk, SBC, Audio Codes, IVR Flow. Understanding of Digital Integrations will be preferred. Demonstrable experience in managing projects from initiation to completion. Language skills – Fluent English required, both spoken and written.

Role Title: Exploring the Roles and Responsibilities of a Project Engineer Introduction In any engineering project, the Project Engineer plays a vital role in ensuring its successful execution. With their strong technical knowledge and project management skills, they act as a bridge between the project team and the stakeholders. This blog aims to delve into the roles and responsibilities of a Project Engineer, highlighting their essential contributions towards accomplishing project goals. Project Planning and Execution: One of the primary responsibilities of a Project Engineer is to coordinate and oversee all project activities. This involves developing detailed project plans, establishing timelines, and setting realistic goals and objectives. They work closely with the project team and stakeholders to ensure that project milestones are met, deadlines are adhered to, and resources are allocated efficiently. Technical Expertise: As a Project Engineer, an individual is expected to possess a strong foundation in engineering principles and be well-versed in various construction methods and techniques. They are responsible for applying their technical expertise to solve complex problems, provide technical guidance to the team, and ensure compliance with industry standards and regulations. Team Management: Effective team management is an integral part of a Project Engineer's role. They are responsible for assembling and leading a competent project team, consisting of engineers, technicians, and contractors. They delegate responsibilities, provide clear directions, and foster a collaborative working environment. Additionally, they conduct regular team meetings and ensure everyone is aligned with the project objectives. Risk Assessment and Mitigation: A Project Engineer is responsible for identifying potential risks and developing strategies to mitigate them. They conduct thorough risk assessments, create contingency plans, and implement relevant precautions. By proactively managing risks, they ensure the project progresses smoothly, and potential obstacles are promptly addressed. Budgeting and Cost Control: Managing project budgets and controlling costs is another crucial responsibility of a Project Engineer. They collaborate with the project team to develop accurate cost estimates, monitor expenditures, and ensure that the project stays within the approved budget. Adhering to budgetary constraints while ensuring quality and efficiency is a key challenge they face. Quality Control and Assurance: To ensure a project's success, maintaining strict quality control is of utmost importance. The Project Engineer plays a vital role in implementing quality control measures, monitoring progress, and inspecting workmanship. They work closely with the team to identify any deviations from standards and take corrective actions to ensure the project meets or exceeds all quality requirements. Communication and Stakeholder Engagement: Excellent communication skills are essential for a Project Engineer. They act as a liaison between the project team, stakeholders, and management. They provide regular updates, report progress, address concerns, and ensure effective communication flow across all levels. Building strong relationships with stakeholders helps in garnering support and ensuring project success. Conclusion The role of a Project Engineer is demanding but rewarding. They possess a unique blend of technical knowledge, management skills, and problem-solving abilities. Without their vital contributions, achieving project objectives and delivering successful results would be an arduous task. By effectively fulfilling their roles and responsibilities, Project Engineers play a significant role in shaping the overall success of engineering projects.

Job Title: PL/SQL Developer Location: Bangalore Job Type: Full-Time Experience required: 3+ years Key Responsibilities: Develop and Maintain PL/SQL Code: Design, develop, and optimize PL/SQL procedures, functions, and packages to meet business requirements. Database Design and Management: Create and manage database objects such as tables, indexes, synonyms, views, and sequences. Data Manipulation: Perform SQL operations including INSERT, DELETE, DROP, and TRUNCATE, and handle data manipulation and query optimization. Joins and SQL Operators: Utilize various types of joins (INNER, LEFT, RIGHT, FULL) and SQL operators effectively in queries. Constraints and Keys: Implement and manage primary keys, unique keys, and foreign keys to ensure data integrity. Predefined Functions and Analytical Functions: Use built-in Oracle functions and analytical functions for data processing and reporting. Conditional Logic: Employ conditional statements, CASE expressions, and DECODE functions for complex logic and decision-making within SQL and PL/SQL code. Collections: Work with PL/SQL collections (such as tables, arrays, and records) for efficient data handling. Performance Tuning: Analyze and tune SQL and PL/SQL code to optimize performance. Documentation and Testing: Document code and processes, conduct unit testing, and support the integration of new code into existing systems. Collaboration: Work closely with other developers, analysts, and stakeholders to understand requirements and deliver solutions. Required Skills and Qualifications: Technical Proficiency: Strong knowledge of Oracle SQL and PL/SQL. Familiarity with different types of joins and SQL operators. Experience with primary key, unique key, and foreign key constraints. Proficiency in using predefined functions and analytical functions. Ability to write and manage DDL statements for tables, indexes, synonyms, views, and sequences. Basic understanding of conditional statements, CASE, and DECODE. Experience with PL/SQL packages, procedures, and functions. Knowledge of collections and their usage in PL/SQL. Analytical Skills: Strong problem-solving skills and ability to troubleshoot and optimize SQL and PL/SQL code. Communication: Excellent written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Experience with Oracle database versions 12c, 18c, or later. Familiarity with database performance tuning and optimization techniques. Knowledge of other programming languages or database systems is a plus. Job Types: Full-time, Permanent Pay: ₹427,743.18 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can come for face-to-face interview at Whitefield, Bangalore Education: Bachelor's (Required) Experience: Oracle PLSQL: 2 years (Required) Location: Whitefield, Bengaluru, Karnataka (Required) Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 30/07/2025

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Title: AI Value Delivery Implementation Manager Location: Remote (Preferably based near Bhopal or Delhi for occasional in-person collaboration) About Sutra Sutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders. Unlike platforms built for AI engineers or large enterprises with deep pockets, Sutra.AI delivers immediate, measurable business results for mid-market businesses without requiring any AI expertise. Developed over 3 years, Sutra.AI is a patent-pending ‘Data to Value’ AI SaaS platform that identifies and executes high-impact AI use cases. From operational efficiency and customer experience to revenue growth, profitability, innovation, and risk reduction. Sutra helps companies unlock real value from their data. Role Overview As an AI Value Delivery Implementation Manager, you will be responsible for translating Sutra’s AI platform capabilities into real-world business outcomes for our clients. This is a client-facing role that bridges product, engineering, and customer teams to ensure smooth and impactful implementation of AI use cases. You will lead implementation projects end-to-end, from onboarding and use case scoping to rollout, tracking outcomes, and ensuring that value is realized. Your focus will be on execution, stakeholder communication, and making AI work in real operational environments. Key Responsibilities Collaborate with clients to define business goals, map workflows, and identify key success metrics. Understand operational constraints and readiness to design realistic implementation plans. Drive cross-functional delivery across AI, product, and engineering teams. Ensure solutions are integrated into existing client systems and workflows smoothly. Build detailed project timelines and deliverables, own them end-to-end. Measure AI value delivery using performance KPIs, usage metrics, and business outcomes. Capture learnings and establish structured feedback loops with clients and internal teams. Iterate and optimize based on deployment insights. Act as the single point of contact for implementation-related discussions. Anticipate roadblocks and proactively communicate risks and resolutions. Build strong relationships with client teams across tech, ops, and strategy. What We’re Looking For 3–6 years of experience in implementation, customer success, program management, or consulting. Proven experience driving enterprise product delivery (AI/ML or SaaS experience is a plus. Strong understanding of AI/ML workflows and value drivers (you don’t need to code, but you understand the process. Excellent communication, stakeholder management, and problem-solving skills. Highly organized with strong ownership and bias for action. Comfortable working in fast-moving environments with limited structure. Why Sutra? Be part of a mission-driven team building real-world AI impact. Work remotely with flexibility and autonomy, with optional access to Bhopal or Delhi offices. Collaborate across AI, design, and business functions in a high-growth environment. Get exposure to cutting-edge enterprise use cases across industries. Help shape the future of AI value delivery for businesses that truly need it. Join us in our mission to make AI accessible, actionable, and impactful where every implementation delivers real value.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for a Staff CloudOps Engineer with 1–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments. Your Key Responsibilities Assist in resolving infrastructure and DevOps-related incidents and service requests. Support CI/CD pipeline operations and automation workflows. Implement infrastructure as code using Terraform. Monitor platform health using native tools like AWS CloudWatch and Azure Monitor. Collaborate with CloudOps and DevOps teams to address deployment or configuration issues. Maintain and update runbooks, SOPs, and automation scripts as needed. Skills And Attributes For Success Working knowledge of AWS and Azure core services. Experience with Terraform; exposure to CloudFormation or ARM templates is a plus. Familiarity with Docker, Kubernetes (EKS/AKS), and Helm. Basic scripting in Bash; knowledge of Python is a plus. Understanding of ITSM tools such as ServiceNow. Knowledge of IAM, security groups, VPC/VNet, and basic networking. Strong troubleshooting and documentation skills. To qualify for the role, you must have 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support. Hands-on experience in supporting cloud platforms like AWS and/or Azure. Familiarity with infrastructure automation, CI/CD pipelines, and container platforms. Relevant cloud certification (AWS/Azure) preferred. Willingness to work in a 24x7 rotational shift-based support environment. No location constraints Technologies and Tools Must haves Cloud Platforms: AWS, Azure Infrastructure as Code: Terraform (hands-on) CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline Containerization: Exposure to Kubernetes (EKS/AKS), Docker Monitoring: AWS CloudWatch, Azure Monitor Scripting: Bash Incident Management: Familiarity with ServiceNow or similar ITSM tool Good to have Templates: CloudFormation, ARM templates Scripting: Python Security: IAM Policies, RBAC Observability: Datadog, Splunk, OpenTelemetry Networking: VPC/VNet basics, load balancers Certification: AWS/Azure (Associate-level preferred) What We Look For Enthusiastic learners with a passion for cloud technologies and DevOps practices. Problem solvers with a proactive approach to troubleshooting and optimization. Team players who can collaborate effectively in a remote or hybrid work environment. Detail-oriented professionals with strong documentation skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.