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5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job description Job Title: Cluster Manager / Area Manager Location: Bengaluru , India (South Zone) Department: Operations Employment Type: Full-time Industry: Food and Beverage Retail Job Overview : We are seeking a highly motivated and experienced Area Manager to lead and manage the operations of 6 to 10 outlets across the South Zone. This role is critical in driving performance, maintaining operational standards, and ensuring an exceptional customer experience across all locations. The ideal candidate will be a strategic thinker with a strong operational background and proven leadership skills. Key Responsibilities Oversee daily operations of 6 to 10 outlets within the assigned region to ensure consistency and excellence. Drive store-level performance to meet sales targets, profitability goals, and customer satisfaction benchmarks. Lead recruitment, training, and ongoing development of store managers and their teams. Ensure adherence to company policies, SOPs, and brand standards across all locations. Review and analyze sales reports, customer feedback, and market trends to identify growth opportunities. Implement action plans to improve outlet efficiency and service quality. Ensure compliance with food safety, hygiene standards, and local regulatory requirements. Manage regional budgets, optimize costs, and ensure effective allocation of resources. Resolve operational challenges and support teams with timely, practical solutions. Liaise with senior management to align regional strategies with broader organizational goals. Qualifications Bachelor's degree in Business Administration, Hospitality, or a related field. 4–5 years of experience in a multi-unit management role, preferably in QSR, retail, or hospitality. Proven ability to lead and inspire teams across various locations. Strong analytical skills with a data-driven approach to decision-making. Proficiency in using operational and financial dashboards/tools. Excellent communication, leadership, and interpersonal skills. Flexibility to travel regularly across the assigned zone. What We Offer Salary Range: ₹6,00,000 – ₹7,50,000 per annum (CTC), based on experience and performance. Performance-linked incentives. Opportunity to grow with a fast-scaling national brand. Structured training and development programs. Energetic and collaborative work culture.
Posted 2 days ago
0 years
0 - 0 Lacs
India
On-site
Key Responsibilities of a Video Editor – CGI Specialist 1. Video Editing & Assembly Edit raw footage into high-quality, engaging video content. Maintain narrative flow, pacing, and visual coherence. Ensure alignment with the project brief and client/stakeholder vision. 2. CGI Integration Incorporate 3D assets, characters, environments, and effects into live-action or animated video. Match lighting, shadows, and camera angles between CGI and footage for seamless integration. Use tracking, masking, and rotoscoping where needed. 3. Visual Effects (VFX) & Compositing Add visual effects like explosions, particles, lighting effects, weather, and more. Composite multiple layers and elements using tools like Adobe After Effects or Nuke. Ensure realism or stylization depending on the project requirements. 4. Motion Graphics & Animation Create animated titles, lower thirds, intros/outros, and infographics. Use motion design to enhance storytelling and visual engagement. Sync animations with audio and visual cues. 5. Rendering & Output Preparation Render final videos in high quality across various formats (social media, web, TV, film). Optimize rendering settings for efficiency without quality loss. Ensure correct resolution, frame rate, and color profile. 6. Audio Syncing & Enhancement Sync voiceovers, background music, and sound effects to visuals. Perform basic audio cleanup and mixing to ensure professional sound quality. Collaborate with sound designers when needed. 7. Project & Asset Management Organize and maintain project files, assets, and version history. Use structured file naming and folder systems. Backup projects and manage storage effectively. 8. Collaboration & Communication Work closely with creative directors, VFX artists, animators, and producers. Participate in feedback sessions and implement changes efficiently. Provide regular updates on project status and challenges. 9. Quality Control & Revisions Review edits thoroughly to ensure technical and creative accuracy. Address feedback promptly and revise content as required. Maintain consistency in style, tone, and branding. 10. Research & Skill Development Stay updated with trends in editing, CGI, and motion graphics. Learn and apply new tools, plugins, and techniques. Contribute creative ideas and innovations to enhance production quality. Common Tools Used : Editing : Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve CGI & VFX : Blender, Maya, Cinema 4D, After Effects, Nuke Audio : Adobe Audition, Audacity Job Type: Full-time Pay: ₹24.12 - ₹29.04 per hour Work Location: In person
Posted 2 days ago
10.0 years
0 Lacs
Noida
On-site
Job Description: The Technical Architect / Technology Head - Software Development Services , at Flexsin Technologies will manage all facets of software development and delivery operations. This role includes overseeing performance based on established KPIs, driving continuous improvements, and ensuring cost-effectiveness. The ideal candidate should have prior experience as a Technical Architect. Accountable for the growth of the technical team across Microsoft, Mobility, Open Source, and other relevant technologies Responsibilities: 1. Strategic Technology Leadership: Define Technology Strategy: Develop and execute the technology strategy in alignment with business objectives, ensuring long-term growth and innovation. Technology Roadmap: Create and maintain a roadmap for technology evolution, including the selection of tools, technologies, and platforms. Innovation: Identify, evaluate, and implement emerging technologies (e.g., AI, blockchain, cloud computing) to keep the organization competitive and ahead of the curve. Leadership & Vision: Provide technical leadership to the organization by driving high-level decision-making and guiding teams toward best practices and technical excellence. 2. Solution Architecture & Design: Design Architecture: Lead the architectural design of systems and applications, ensuring scalability, security, and optimal performance. End-to-End System Design: Oversee the development of end-to-end technical solutions, ensuring they are robust, secure, and scalable. Integration: Ensure seamless integration between various internal systems, third-party services, and cloud infrastructure. Technology Stack Selection: Evaluate, recommend, and select the appropriate technology stack for various projects, ensuring compatibility with existing systems. 3. Project Management & Delivery: Project Oversight: Provide guidance to ensure the successful delivery of technical projects on time, within scope, and within budget. Team Collaboration: Work closely with product managers, business analysts, and other teams to understand business requirements and translate them into technical specifications. Agile Methodology: Implement and oversee Agile project management processes, ensuring efficient development cycles and iterative delivery of projects. Quality Assurance: Ensure that all systems are thoroughly tested and validated before deployment to meet quality standards. 4. Team Leadership & Development: Team Building: Hire, mentor, and manage technical teams, fostering an environment of collaboration and continuous learning. Training & Development: Identify skill gaps within the team and implement programs to upskill and train team members on the latest technologies and best practices. Performance Management: Set clear performance goals for the team and provide regular feedback to ensure high levels of productivity and innovation. Culture of Excellence: Foster a culture of technical excellence, innovation, and agility within the engineering teams. 5. Technology Governance & Best Practices: Standards & Best Practices: Define and enforce coding standards, development processes, and software engineering best practices to ensure high-quality software delivery. Security & Compliance: Ensure that all systems and applications comply with relevant security policies, industry standards, and regulations. Documentation: Oversee the creation of detailed architecture documentation and knowledge sharing across the organization to promote consistency and maintainability. 6. Stakeholder Management: Cross-Functional Collaboration: Work with business and technical teams to ensure alignment between technology solutions and business goals. Communication: Effectively communicate complex technical concepts to non-technical stakeholders, ensuring understanding and alignment with business needs. Vendor & Partner Management: Manage relationships with external vendors and partners to ensure the successful integration of third-party technologies and services. Qualification: Education: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in technology leadership roles, including at least 5 years as a Technical Architect or Technology Head. Proven experience in designing and implementing large-scale, enterprise-level systems. Strong expertise in modern technology stacks (e.g., cloud platforms, microservices architecture, containerization). Extensive experience with Agile methodologies and leading development teams in fast-paced environments. In-depth knowledge of architecture patterns, design principles, and scalability considerations. Key Attributes: Visionary Leader: Ability to develop and articulate a long-term technology strategy that supports business growth. Innovative: Constantly seeking new and innovative solutions to technical challenges. Collaborative: Works effectively with cross-functional teams to achieve business and technical objectives. Results-Oriented: Focuses on delivering measurable results, meeting deadlines, and achieving business outcomes.
Posted 2 days ago
0 years
0 - 0 Lacs
Āgra
On-site
Job description: Key Responsibilities: Design and produce a wide range of visual content including social media graphics, website elements, marketing materials, presentations, and product packaging. Collaborate with marketing, product, and content teams to create cohesive and impactful visuals. Maintain brand consistency across all visual designs and communications. Edit and revise designs based on feedback and project requirements. Stay updated with design trends and tools, and apply them to creative work. Manage multiple projects and meet deadlines in a fast-paced environment. Requirements: Bachelor's degree in Graphic Design, Visual Arts, or a related field (or equivalent experience). Proficiency in Adobe Creative Suite (Photoshop, Coral Draw, Canva,Illustrator, InDesign, etc.) and other design tools. Strong portfolio demonstrating design skills and creativity. Knowledge of typography, layout, color theory, and visual hierarchy. Excellent communication and time-management skills. Experience with motion graphics, video editing, or UI/UX design is a plus. Job Types: Full-time, Fresher, Internship to know more contact-7735982733 Job Types: Full-time, Internship Pay: ₹6,000.00 - ₹8,000.00 per month Work Location: In person
Posted 2 days ago
4.0 - 8.0 years
3 - 6 Lacs
Noida
On-site
Job Title: Sales Manager – Franchise Branches Location: Noida Company: SkillCircle About the Role: We are looking for a dynamic Sales Manager to lead the sales operations of our franchise branches across India. The ideal candidate should have 4–8 years of EdTech sales experience, excellent English communication skills, and prior experience managing multi-location teams. Key Responsibilities: Drive sales performance across all franchise branches PAN India Set, track, and achieve monthly admission and revenue targets Train, mentor, and support franchise counselors and sales teams Ensure sales consistency and process adherence across centers Monitor lead flow and conversion rates; optimize accordingly Conduct regular virtual and on-site reviews with branch heads Collaborate with marketing and operations teams for campaign support Share regular performance reports and insights with senior management Identify growth opportunities and assist in local sales planning Conduct audits and ensure adherence to brand standards Requirements: 5–8 years in EdTech sales (franchise or multi-branch management preferred) Strong leadership and communication skills (English required) Proficiency in CRM tools and reporting Result-oriented with a strategic mindset Willing to travel across locations as needed Why Join Us? Lead nationwide sales growth at a leading EdTech company Competitive salary Fast-paced, collaborative, and high-growth environment Job Type: Full-time Pay: ₹30,000.00 - ₹55,000.00 per month Work Location: In person
Posted 2 days ago
0 years
0 - 0 Lacs
Lucknow
On-site
Job Title: Graphic Designer Intern Company: E-ProfitBooster UK Pvt. Ltd. Location: Lucknow (On-site) Duration: 6 Months About the Role: We are looking for a creative and enthusiastic Graphic Designer Intern to join our team in Lucknow. If you have a good eye for design and a strong command of Canva , this is a great opportunity to gain hands-on experience and work on real projects that make an impact. Responsibilities: Create visually appealing graphics for social media, websites, and marketing materials. Collaborate with the content and marketing teams to meet design requirements. Assist in brainstorming and developing creative design ideas. Maintain brand consistency in all designs. Make revisions based on team feedback. Requirements: Basic to intermediate knowledge of Canva (mandatory). Passion for graphic design and creativity. Good communication and teamwork skills. Ability to meet deadlines and work independently. Knowledge of other design tools (optional but a plus). Job Type: Full-time Pay: ₹6,000.00 - ₹8,000.00 per month Benefits: Health insurance Education: Bachelor's (Preferred) Work Location: In person
Posted 2 days ago
6.0 - 8.0 years
4 - 4 Lacs
Noida
On-site
Noida 2 6 to 8 years Full Time The MSSQL SQL Developer plays a crucial role in designing, implementing, and maintaining the MSSQL database for our organization. This role involves working with other teams to understand their database requirements, writing and optimizing SQL queries, and ensuring data integrity and performance. The MSSQL Developer will also be responsible for database administration tasks, such as backups, security, and troubleshooting. Candidate must have following skills Candidate must have MIN 6 years’ experience with Sql developer profile. DB design /Stored Procedures/ Triggers / Tables /Query plan. Good understanding on SQL Queries / Joins / Indexes / Jobs etc. Analyze slow or poorly performing queries and optimize them for improved database efficiency. Stay Updated with the latest MSSQL developments, trends, and best practices. Responsibilities Database Design : Design, develop, and implement MSSQL databases based on the organization's requirements, ensuring data models are efficient and scalable. SQL Query Optimization : Write, optimize, and maintain complex SQL queries to retrieve and manipulate data efficiently. Maintain comprehensive documentation of the database schema, configurations, and procedures. Plan and execute database version upgrades and patch installations as needed. Data Security : Implement and manage database security measures, including access control, encryption, and auditing, to protect sensitive data. Performance Tuning : Monitor and analyze database performance, identifying and resolving bottlenecks and optimizing database queries and configurations for improved performance. Data Migration : Plan and execute data migration projects when necessary, ensuring data consistency and minimal downtime. Troubleshooting : Investigate and resolve database-related issues and errors, collaborating with other teams to diagnose and fix problems. Collaboration : Collaborate with software developers and other stakeholders to understand their database requirements and provide support in database-related tasks.
Posted 2 days ago
0 years
0 - 0 Lacs
Āgra
On-site
Job description: Key Responsibilities: Design and produce a wide range of visual content including social media graphics, website elements, marketing materials, presentations, and product packaging. Collaborate with marketing, product, and content teams to create cohesive and impactful visuals. Maintain brand consistency across all visual designs and communications. Edit and revise designs based on feedback and project requirements. Stay updated with design trends and tools, and apply them to creative work. Manage multiple projects and meet deadlines in a fast-paced environment. Requirements: Bachelor's degree in Graphic Design, Visual Arts, or a related field (or equivalent experience). Proficiency in Adobe Creative Suite (Photoshop, Coral Draw, Canva,Illustrator, InDesign, etc.) and other design tools. Strong portfolio demonstrating design skills and creativity. Knowledge of typography, layout, color theory, and visual hierarchy. Excellent communication and time-management skills. Experience with motion graphics, video editing, or UI/UX design is a plus. Job Types: Full-time, Fresher, Internship to know more contact-7735982733 Job Type: Internship Pay: ₹6,000.00 - ₹8,000.00 per month
Posted 2 days ago
4.0 - 6.0 years
7 - 9 Lacs
Noida
On-site
About the Role: Grade Level (for internal use): 09 Job Description: Develop and execute test plans, test cases, and test scripts to ensure thorough coverage of software functionalities, including functional, integration, and regression testing. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand requirements, identify test scenarios, and ensure alignment with business objectives. Utilize strong technical expertise in automation tools and technologies to design, develop, and maintain automated test suites for continuous integration and deployment pipelines. Proficient in performing database & manual testing of web-based apps and database-driven applications, with a focus on complex scenarios and edge cases to ensure comprehensive test coverage. Perform extensive database testing using SQL to validate data quality, data flows, transformations, and backend processing. Analyze and troubleshoot issues, defects, and discrepancies, documenting and tracking them to resolution using issue tracking systems. Provide technical support and guidance to stakeholders regarding QA processes, tools, and methodologies. Stay updated on industry trends like AI and emerging technologies, incorporating relevant knowledge into QA practices. Develop and maintain SQL queries for data validation, transformation checks, and verification of database processes. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 4-6 years of experience in complete software testing activities. Hands on experience working with testing frameworks, Selenium web driver, Cucumber, Carina and/or equivalent specifically for Web applications. Hands on experience with Object oriented language like Java or Python. Experience in SQL a must. Knowledge of PL/SQL, No SQL DB, Jenkins preferred. Experience testing web-based and database-driven systems for data consistency and accuracy. Excellent communication skills are essential, with strong verbal and writing proficiencies. Demonstrated skill to proactively resolve issues and escalate appropriately. Experience with Agile methodologies and CI/CD pipelines. Experience with Financial Domain is preferred. Experience with Index/Benchmarks, Equities and Fixed Income is a plus. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318747 Posted On: 2025-08-07 Location: Gurgaon, Haryana, India
Posted 2 days ago
10.0 years
4 - 7 Lacs
Noida
Remote
Contract Instructional Designer – AI-Enhanced Learning (Remote, India-based) Remote | Full-time, 6 months | Start ASAP We’re seeking a Contract Instructional Designer to help transform how learning is created and delivered. In this full-time, 6-month contract (remote, India-based), you’ll collaborate with global stakeholders to design innovative digital learning solutions that integrate AI-generated content and align with cutting-edge instructional practices. If you thrive in fast-paced environments, have a passion for instructional storytelling, and are excited by the future of AI in education—this opportunity is for you. What You’ll Do Design instructional content, learning paths, and eLearning assets using AI-generated material Write scripts and develop storyboards for interactive, multimedia-rich learning experiences Collaborate with SMEs and tech teams to align content with business needs and learner objectives Evaluate and refine AI-generated outputs for accuracy, clarity, and cultural relevance Design assessments and knowledge checks that reinforce learning Lead walkthroughs with stakeholders and revise content based on feedback Apply strong storytelling principles and instructional design best practices across formats Ensure final outputs are accessible, high-quality, and visually engaging ✅ What You Bring 10+ years of experience designing learning solutions for US-based audiences Hands-on experience (or strong interest) working with AI content generation tools (e.g., ChatGPT, Claude, Jasper) Strong writing, visualization, and storytelling skills in US English Background in creating curriculum and courseware across digital formats Ability to QA and edit content for clarity, consistency, and instructional integrity Exceptional collaboration, communication, and decision-making skills Experience with AI-powered video/multimedia tools a plus Bachelor's degree required You’ll Thrive Here If You Are... Experimentation-minded : You enjoy exploring how AI can streamline or enhance instructional design Story-driven : You can distill complex topics into simple, engaging learning experiences Organized and agile : You manage deadlines and shifting priorities with ease A natural collaborator : You build productive relationships with global teams and stakeholders A quality champion : You bring a sharp eye for detail and hold your work to high standards Apply now to help shape the future of learning with AI. This is a remote, India-based, full-time contract starting ASAP .
Posted 2 days ago
0 years
0 Lacs
Uttar Pradesh
On-site
Graphic Designer Intern Vibes Communications Pvt. Ltd. is looking for a talented and passionate Graphic Design Intern to join our creative team. This is an excellent opportunity for someone who is eager to gain hands-on experience in a fast-paced digital marketing environment and contribute to real-time projects for a diverse client base. Key Responsibilities: Create visually appealing graphics for social media posts, campaigns, digital ads, and websites Assist the team in developing brand-centric design creatives and visual concepts Work closely with the content and social media teams to deliver engaging and cohesive designs Ensure consistency in design across all platforms and maintain brand guidelines Take constructive feedback and make design revisions when required Stay updated with current design trends and digital creative standards Required Skills and Qualifications: A graduate in any discipline (degree must be completed) Must have completed a certified graphic design course Proficiency in Adobe Photoshop, Illustrator, Canva (Figma knowledge is a plus) Strong understanding of design principles, typography, layout, and color theory Basic knowledge of digital marketing and social media platforms A design portfolio showcasing past academic or freelance work Duration: 6 months Stipend: As per company policy Job Title: Graphic Design Intern Company: Vibes Communications Pvt. Ltd. Location: Sector 8, Noida Work Mode: Full-time Internship (Work from Office) Eligibility: Minimum Graduate (Degree must be completed) Requirement: Must have completed a certified course in Graphic Design
Posted 2 days ago
1.0 - 3.0 years
2 - 6 Lacs
Noida
On-site
Description We are looking for a creative and detail-oriented Content Writer with 1–3 years of experience to join our growing team. The ideal candidate will be responsible for creating high-quality, engaging, and SEO-friendly content tailored to our services in mobile app and website development. Location: Noida Working Days: Monday to Friday Skills Effective Communication Skills. Excellence in Grammar and Punctuation. Strong Research Skills. Creativity and Originality. Adaptability to Different Tones and Styles. Understanding of On-Page SEO Principles. Storytelling Skill. Attention to Detail Knowledge of B2B and B2C. Responsibilities Write clear, concise, and compelling content for websites, landing pages, blogs, case studies, newsletters, and marketing materials. Create content that aligns with SEO best practices to increase organic traffic. Collaborate with the design, development, and marketing teams to ensure consistency in brand messaging. Conduct in-depth research on industry-related topics (mobile apps, web development, UI/UX, tech trends, etc.). Proofread and edit content for grammar, clarity, and accuracy. Maintain and update content across the website and blog. Assist in creating content for social media posts, email campaigns, and press releases as needed. Share your updated CV at careers@codeaegis.com Don't fill the form
Posted 2 days ago
25.0 years
0 Lacs
Lucknow
Remote
About Us MicroSave Consulting (MSC) is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. With over 300 staff of different nationalities and varied expertise, we are proud to be working in over 68 developing countries. We partner with participants in financial services, enterprise, agriculture and health ecosystems to achieve sustainable performance improvements and unlock enduring value. Our clients include governments, donors, private sector corporations, and local businesses. We can help you seize the digital opportunity, address the mass market, and future-proof your operations. Job Description At least 3 years of relevant professional experience in a similar role Must share an online portfolio (e.g., Behance, Vimeo, or similar) Desired soft skills Strong communication and basic English proficiency to collaborate in cross-functional teams Ability to receive and incorporate feedback constructively Proactive attitude and ability to manage deadlines independently Comfort with corporate work culture, remote collaborations, and structured workflows Creative problem-solving mindset with a keen eye for aesthetics Requirements The Marketing and Communications team requires a skilled Video Editor and Motion Graphics Designer to support the creation of high-quality, engaging visual content for campaigns, webinars, case stories, and digital platforms. With an increasing demand for multimedia storytelling and animation-driven content, especially in documentary and 2D animation formats, this hire will ensure timely production and consistency in brand visual output. Key responsibilities Edit long-form and short-form videos in a documentary style. Create 2D animations and visual effects using Adobe After Effects. Work closely with the content and design team to storyboard, animate, and finalize motion design elements. Manage post-production processes, including MSC design brand guideline, sound, and final renders. Adapt and edit content as per different platform requirements (YouTube, Instagram, LinkedIn, etc.). Maintain an archive of raw footage, project files, and digital assets. Technical skills: Proficient in Adobe After Effects and Adobe Premiere Pro. Working knowledge of Photoshop, Illustrator, or InDesign (proficiency in at least one is required). Familiarity with Final Cut Pro is a plus, but not mandatory. Content Expertise: Demonstrated experience in documentary-style editing and 2D animation Strong sense of timing, visual storytelling, and attention to detail. Education: Minimum graduate degree Must have completed a professional course in video editing, animation, or a related multimedia field. Job Information Job Title Junior Executive Industry Consulting Experience 3 Graduate City Lucknow State/Province NA Country India Zip/Postal Code NA
Posted 2 days ago
1.0 years
1 - 2 Lacs
Noida
On-site
Job Summary: We are seeking a detail-oriented and organized Data Entry Executive (only Female) with knowledge in Microsoft Excel to join our team. The ideal candidate will be responsible for efficiently and accurately entering, updating, and managing data within our systems, ensuring that all information is up-to-date and accessible. This role requires a high level of attention to detail, the ability to handle large volumes of data, and expertise in Excel for data manipulation and analysis. Key Responsibilities: Accurately enter, update, and maintain data in designated systems or databases. Perform data validation to ensure accuracy and consistency in entries. Organize and categorize data for easy accessibility and reporting. Utilize Excel functions and formulas to clean, organize, and analyze data as required. Review data for discrepancies or errors, correct any incompatibilities, and check the output. Follow established data entry procedures and maintain data confidentiality. Collaborate with team members to understand data requirements and ensure data integrity. Perform periodic data audits and cleanups to ensure data quality and consistency. Qualifications: A graduate or bachelor's degree is a plus. Proven experience in data entry , with a background in Microsoft Excel. Strong attention to detail and accuracy in data handling. Good organizational and time management skills. Ability to work independently with minimal supervision and meet deadlines. Strong communication skills for collaborating with other departments. Preferred Skills: Experience with data management is advantageous. Knowledge of basic data analysis and reporting tools. Familiarity with other Microsoft Office applications (Word, PowerPoint). Experience Required: 6 month-1 years Working Location: Noida (U.P.), India Work type: Work from Office Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Work Location: In person
Posted 2 days ago
0 years
3 - 6 Lacs
Ahmedabad
On-site
About Us and Your Primary Purpose: We a recruiting a Junior CAD Technician with a degree in Civil Engineering or Architecture to work within a high performing team that strives for excellence. While this is a junior role, we do require you to understand AutoCAD either from your education or through some experience in a similar position. KEY RESPONSIBILITIES: You will be working closely with the wider team, helping to deliver high quality CAD deliverables in agreed timelines. You will have the opportunity to learn your craft to a very high standard including working with an international organisation. Review Measured Building Survey (MBS) and Topographical CAD deliverables from Point cloud data, photos and other information in line with the project specification, and to PCL standard. Validate and verify graphical and non-graphical CAD data ensuring consistency across the project deliverables. You will be converting Point Cloud data (scan data) to AutoCAD. Work collaboratively with the fellow technicians, ensuring that the most appropriate authoring workflow, techniques, and software are utilised across the Project team Be fully committed to delivering high quality outputs in accordance with the company standards and QA protocols. Take responsibility for managing project data and information, following company protocols. Should be flexible to re-prioritise work as per every-changing project requirements. Effective time management to meet tight deadlines. Work with the global team to ensure we deliver a great service by guaranteeing we meet or beat client expectations in aspects such as quality, timeliness and health & safety. Be a part of our collaborative culture. Share knowledge and contribute ideas. Undertake all other reasonable tasks as requested. More About Us: Plowman Craven is a recognised leader in Geospatial Technologies, combining innovation with precision to support clients across the entire asset lifecycle. Trusted by the industry's largest developers, property managers, contractors, and engineering firms, we deliver highly accurate data and insights that drive smarter decision-making and improve project efficiency. Our mission is to push the boundaries of possibility, providing market-leading solutions that shape the future of the built environment. Role Criteria and Required Experience: Civil Engineering or Architectural Degree. Knowledge of CAD standards. Excellent organisational skills and ability to work under pressure during tight deadlines. Good interpersonal skills with the ability to communicate in English effectively across the Project Team - clients, colleagues and suppliers. Team player, Loyal, Self-motivated and pro-active. Attention to detail and desire to deliver high-quality outputs About You: You are required to be based locally in Ahmedabad. Proven integrityhonest, trustworthy, and well-respected. Ambitious, driven, and committed to success. Strong leadership and people development skills; able to inspire, manage, and grow high-performing teams. Deep commitment to quality, innovation, and operational excellence. Familiar with industry standards in scan data processing, CAD modelling, and surveying. Capable of managing international client relationships and driving continuous performance improvement. We are an equal opportunity employer and shall take additional measures to support any candidate who needs assistance with the recruitment process.
Posted 2 days ago
2.0 years
3 - 6 Lacs
Ahmedabad
On-site
About Us and Your Primary Purpose: We a recruiting a Senior CAD Technician with direct experience in Civil Engineering or Architecture to work within a high performing team that strives for excellence. You will be using AutoCAD and similar software to authorise and deliver measured building and topographical survey deliverables from point cloud and photos. KEY RESPONSIBILITIES: You will be working closely with the wider team, helping to deliver high quality CAD deliverables in agreed timelines. Support your colleagues through sharing knowledge and be willing to support each other to achieve common goals and company growth. Review Measured Building Survey (MBS) and Topographical CAD deliverables from Point cloud data, photos and other information in line with the project specification, and to PCL standard. Validate and verify graphical and non-graphical CAD data ensuring consistency across the project deliverables. You will be converting Point Cloud data (scan data) to AutoCAD. Work collaboratively with the fellow technicians, ensuring that the most appropriate authoring workflow, techniques, and software are utilised across the Project team Be fully committed to delivering high quality outputs in accordance with the company standards and QA protocols. Take responsibility for managing project data and information, following company protocols. Provide reports on project progress. Should be flexible to re-prioritise work as per every-changing project requirements. Effective time management to meet tight deadlines. Engage with UK based colleagues on projects and in other forums to support relationship building and team cohesion. Work with the global team to ensure we deliver a great service by guaranteeing we meet or beat client expectations in aspects such as quality, timeliness and health & safety. Support the continuous improvement of the MBS and topo authoring process and deliverables ensuring they remain at the forefront of the industry, setting the definition of industry best practice. Be a part of our collaborative culture. Share knowledge and contribute ideas. Undertake all other reasonable tasks as requested. More About Us: Plowman Craven is a recognised leader in Geospatial Technologies, combining innovation with precision to support clients across the entire asset lifecycle. Trusted by the industry's largest developers, property managers, contractors, and engineering firms, we deliver highly accurate data and insights that drive smarter decision-making and improve project efficiency. Our mission is to push the boundaries of possibility, providing market-leading solutions that shape the future of the built environment. Role Criteria and Required Experience: Minimum 2 years experience in an Architectural practice environment. Architectural / Engineering / Surveying degree or related qualification is required. Knowledge of CAD standards. Excellent organisational skills and ability to work under pressure during tight deadlines. Good interpersonal skills with the ability to communicate in English effectively across the Project Team - clients, colleagues and suppliers. Team player, Loyal, Self-motivated and pro-active. Attention to detail and desire to deliver high-quality outputs Experience working internationally desirable. About You: You are required to be based locally in Ahmedabad (We would consider somebody commuting). Excellent communicator (fluent in English and local languages/dialects). Proven integrityhonest, trustworthy, and well-respected. Ambitious, driven, and committed to success. Strategic thinker with sound decision-making, attention to detail, and a mindset for continuous improvement. Experience working with European businesses is a strong advantage. Strong leadership and people development skills; able to inspire, manage, and grow high-performing teams. Deep commitment to quality, innovation, and operational excellence. Familiar with industry standards in scan data processing, CAD modelling, and surveying. Capable of managing international client relationships and driving continuous performance improvement. We are an equal opportunity employer and shall take additional measures to support any candidate who needs assistance with the recruitment process.
Posted 2 days ago
4.0 years
2 - 4 Lacs
Ahmedabad
On-site
About Alphanext Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world. Overview We are seeking an experienced Inside Sales Engineer to promote our products and services, manage key client relationships, and lead an inside sales team from our Ahmedabad office. The ideal candidate will have a strong track record in Key Account Sales within industrial products, a solid understanding of techno-commercial sales, and the ability to oversee team performance, drive engagement, and ensure sales targets are consistently achieved. Key Responsibilities Promote the company//'s products and services Manage relationships with principal OEMs and customers. Oversee and manage the work of the inside sales team. Coach, train, evaluate, and monitor sales engineers//' performance. Track sales progress and monitor KPIs for the sales team. Conduct sales analysis, prepare reports, and recommend improvements. Research and implement methods to increase customer engagement. Gather and use customer feedback to develop ideas for new features or products. Recommend and execute improvements in sales administration processes. Liaise with Marketing and Product Development teams to ensure brand consistency and boost sales. Perform additional duties as assigned. Key Performance Indicators Number of new key accounts registered. Number of enquiries generated. Total value of orders received. Required Skills & Experience Experience: More than 4 years of total experience, including a minimum of 2 years in Key Account Sales for industrial products. Prior experience in a Techno-Commercial role. Technical & Business Expertise: Ability to independently plan, evaluate team performance data, delegate tasks, and align resources as needed. Understanding of industrial and government purchasing processes. Proficiency in business forecasting and periodical reporting. Attributes & Soft Skills: Extremely good command of English and Hindi. Strong leadership skills with experience in recruiting, training, motivating, and empowering a sales team. Qualifications MBA in Sales & Marketing preferred. Graduation in Engineering ( Electronics or Instrumentation ) required.
Posted 2 days ago
1.0 - 3.0 years
1 - 5 Lacs
Ahmedabad
On-site
Job Title: UX/UI Designer Location: In Office, Ahmedabad, Gujarat Experience: 1–3 Years Employment Type: Full-time Job Description: We are looking for a creative and detail-oriented UX/UI Designer to join our team. The ideal candidate will be responsible for designing user-centric interfaces and enhancing user experiences across digital platforms. You should be proficient in modern design tools and have a solid understanding of design principles, user behaviour, and responsive web/mobile design. Key Responsibilities: Design wireframes, user flows, prototypes, and mock-ups. Translate user needs and business requirements into engaging user experiences. Collaborate with developers, product managers, and stakeholders to implement intuitive UI/UX solutions. Conduct user research, usability testing, and competitor analysis to inform design decisions. Maintain design consistency across all platforms and devices. Stay updated with the latest UX/UI trends, techniques, and technologies. Requirements: Proven experience as a UX/UI Designer or similar role. Proficiency in design tools like Figma , Adobe XD , Sketch , or similar. Strong portfolio showcasing web and mobile UI/UX design. Understanding of HTML/CSS is a plus. Good communication and collaboration skills. Ability to work independently and handle multiple projects simultaneously. Preferred Skills: Experience with prototyping tools and design systems. Knowledge of interaction design and user-centered methodologies. Familiarity with Agile or Scrum development processes. Location: Ahmedabad Type: Full-Time Why Join Us? Dynamic & collaborative work culture Growth-focused environment Work on exciting, high-impact projects Apply Now Send your resume (and portfolio, if applicable) to hr@v2infotech.co.in Subject: [Position Name] – [Your Name] Let’s shape the future together! Job Type: Full-time Pay: ₹10,947.14 - ₹43,241.90 per month Work Location: In person
Posted 2 days ago
6.0 years
2 - 9 Lacs
Ahmedabad
On-site
Job Type: Full Time Job Location: Ahmedabad The Content Lead will be responsible for owning and evolving our content strategy, building a high-performing in-house content team, and managing a pool of freelance writers. This role blends strategy, editorial leadership, and collaboration—you’ll shape how our brand speaks, how our stories perform, and how our messaging influences growth for both our company and our clients. This is a hands-on leadership role where you’ll plan, write, edit, and manage content for multiple platforms. Whether it’s a blog post, SEO page, sales enablement one-pager, or client-facing asset, your job is to ensure clarity, consistency, and strategic intent behind every word. Key Responsibilities Content Strategy & Planning Define and maintain a scalable content roadmap aligned with White Label IQ’s marketing goals, service launches, and sales strategies. Identify messaging gaps and opportunities by conducting regular audits and competitor research. Collaborate with leadership to build brand voice guidelines and ensure all content reflects our positioning and personality. Own the editorial calendar—managing timelines, deliverables, and cross-functional dependencies. Content Creation & Review Oversee the development of high-quality content including blogs, service pages, whitepapers, case studies, newsletters, website copy, emails, and landing pages. Edit and review all team/freelancer content to ensure brand alignment, clarity, grammar, and SEO optimization. Support product, design, sales, and HR teams by contributing to internal and external communications such as job descriptions, pitch decks, social media posts, and internal updates. Team Leadership & Coordination Manage a team of in-house content writers and onboard/manage a network of trusted freelance contributors. Provide regular coaching, constructive feedback, and performance reviews to elevate team output. Create clear content SOPs, templates, and style guides to streamline team operations and maintain consistency. Forecast content needs and resourcing based on campaign timelines and business initiatives. Cross-Functional Collaboration Work closely with SEO strategists to build keyword-driven content strategies that increase rankings and drive relevant traffic. Partner with designers and developers to ensure content is visually engaging and functionally aligned. Align with paid media teams to produce performance-ready copy for ads, landing pages, and retargeting funnels. Join forces with leadership and project managers to understand business priorities and translate them into actionable content briefs. Performance Monitoring & Reporting Use tools like Google Analytics, Semrush, Ahrefs, and Hotjar to analyze content performance and derive actionable insights. Establish KPIs such as traffic, engagement, lead conversions, and keyword growth—and track progress over time. Present regular performance reports and optimization recommendations to leadership. Desired Skills & Experience Minimum 6 years of total experience in content writing, content marketing, or editorial roles. At least 2 years in a content leadership or editorial management role. Strong command over grammar, brand voice, storytelling, and long-form content development. Excellent editing and proofreading skills with a sharp eye for clarity, structure, and tone. Deep knowledge of SEO best practices, on-page optimization, and keyword integration. Experience with CMS platforms like WordPress and collaboration tools like Trello, Notion, or ClickUp. Ability to manage multiple projects in a deadline-driven, quality-obsessed environment. Comfortable managing content planning, delegation, and quality assurance at scale. Nice to Have Prior experience working with or within a marketing agency or white-label environment. Hands-on experience managing content for US-based B2B audiences. Familiarity with AI-assisted tools like ChatGPT, Grammarly Business, Jasper, or SurferSEO. Experience supporting product/service launches and creating conversion-optimized content funnels. Comfort building frameworks for knowledge bases, product documentation, or help centers.
Posted 2 days ago
0.0 - 1.0 years
2 - 3 Lacs
India
On-site
Company Description Writer's Pocket is a dynamic and innovative publishing house based in Vadodara. We provide end-to-end publishing solutions, including printing, marketing, and nationwide distribution of books. With a strong focus on creativity and collaboration, we aim to nurture aspiring authors and help them share their unique voices with the world. Our mission is to democratize the publishing process, making it accessible and rewarding for writers from all walks of life. Role Description This is a full-time, on-site role for a Creative Graphic Designer based in Vadodara. The role involves conceptualizing and executing visually compelling designs for custom book covers, book manuscript designing, and illustrations. The ideal candidate will bring fresh ideas, attention to detail, and a passion for design to enhance our publishing projects. Responsibilities Understand client requirements and create custom book cover designs that align with the book's theme and genre. Design book interiors with attention to layout, typography, and overall aesthetic appeal for an optimal reader experience. Collaborate with authors and editors to conceptualize and execute line illustrations for poetry, short stories, and other creative projects. Adapt designs to different formats and platforms, ensuring compatibility for both print and digital distribution. Maintain consistency in branding and design standards across all projects. Stay updated with current design trends in publishing to bring fresh ideas to the table. Skills/qualifications required Proficiency in Adobe Creative Cloud tools (Photoshop, Illustrator, InDesign, and Acrobat are essential). Basic understanding of printing processes and color management for print production. Creative problem-solving skills with an eye for detail and aesthetics. Strong organizational skills and the ability to manage multiple projects and deadlines. Excellent communication skills for client interactions and team collaborations. Knowledge of illustration tools (e.g., Procreate) is a plus. Familiarity with the publishing industry and formats is an advantage. Education: Bachelor's degree in Graphic Design, Fine Arts or related field Experience: 0 to 1 years Job type: On-site, full time Location: Vadodara Work timings: Mon-Fri (10 am to 7 pm) Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Education: Bachelor's (Required) Work Location: In person
Posted 2 days ago
0 years
2 Lacs
Vadodara
On-site
Job Title: Graphic Designer (Fresher) About Us: AtliQ is a growing AI and software Services company, driven by purpose and right intentions. With 380+ businesses consulted and 140+ solutions delivered across 7+ countries, we’re here to build impactful tech with visionary partners. Key Responsibilities: Assist in creating visual content for social media, websites, ads, presentations, and other digital platforms. Design banners, brochures, flyers, posters, infographics, and emailers. Support the team in maintaining brand consistency across all creative outputs. Collaborate with the marketing and content teams to deliver creative assets. Take feedback positively and work on revisions as per the creative direction. Requirements: A portfolio showcasing design work (college projects, freelance, or personal work). Basic knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools like Figma or Canva. . Creativity, attention to detail, and a good eye for aesthetics. Strong communication skills and the ability to meet deadlines. A degree or certification in Graphic Design, Visual Communication, Fine Arts, or a related field is preferred. Bonus Points (Nice to Have): Basic video editing skills (Premiere Pro/After Effects). Understanding of digital trends and social media aesthetics. . Knowledge of UI/UX fundamentals. What We Offer: Friendly and flexible work culture. . Opportunity to learn and grow in a creative environment. Mentorship from experienced designers and marketers. . A chance to work on real-world projects from day one.
Posted 2 days ago
0 years
2 - 2 Lacs
India
On-site
Accurately input data into company databases and systems. Verify and correct data to ensure consistency and accuracy. Manage and organize files, documents, and reports for efficient retrieval. Perform regular quality checks on data to identify and resolve discrepancies. Maintain confidentiality and security of sensitive information. Generate and distribute invoices and reports as needed. Respond to day to day mails. Collaborate with team members to ensure smooth day to day operations. Respond to data requests and provide information as required. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 2 days ago
0 years
3 - 6 Lacs
Ahmedabad
On-site
This role is suitable to a civil engineering graduate. Full training is provided. If you have previous experience working for a GeoTech, Structural Environmental/Health Monitoring sector and/or company, we would be pleased to speak to you. ROLE OVERVIEW We are seeking a detail-oriented and analytical Data Engineer to support our Monitoring/Structural Health team in delivering high-quality data reports for clients across a range of structural and environmental monitoring projects. This engineering role requires an understanding of surveying, it involves retrieving, validating, and analysing sensor data, producing clear graphical outputs and reports using tools such as Microsoft Excel. The successful candidate will work closely with the Monitoring Operations Manager and wider project teams to ensure data accuracy, system integrity, and timely delivery in line with client and contractual requirements. KEY RESPONSIBILITIES Retrieve and process sensor data from structural and environmental monitoring systems for internal analysis and client reporting. Perform data validation checks, identify anomalies or trends, and raise issues with the project team where necessary. Analyse data using Microsoft Excel, producing clear graphical outputs and ensuring consistency across reporting formats. Extract data from bespoke monitoring software platforms and convert into client-facing reports. Ensure timely and accurate delivery of reports in accordance with project deadlines and contract requirements. Maintain high standards of data quality and accuracy across all deliverables. Collaborate with field teams to support accurate data collection and troubleshoot issues where needed. Proactively identify opportunities to improve systems and processes for increased efficiency and productivity. Communicate clearly with team members and stakeholders, contributing to a culture of continuous improvement and operational excellence. OVERVIEW OF OUR BUSINESS Plowman Craven is a recognised leader in Geospatial Technologies, combining engineering innovation with precision to support clients across the entire asset lifecycle. Trusted by the industry's largest developers, property managers, contractors, and engineering firms, we deliver highly accurate data and insights that drive smarter decision-making and improve project efficiency. Our mission is to push the boundaries of possibility, providing market-leading solutions that shape the future of the built environment. PERSON SPECIFICATION Essential Bachelor's degree or equivalent in Civil Engineering, Environmental Engineering, or directly related field. Understanding of Surveying (including Monitoring). Strong data analysis skills with proven experience using Microsoft Excel (including formulas, charting, and data manipulation). Good understanding of structural health monitoring systems and sensor technologies such as strain gauges, accelerometers, and displacement sensors. Strong verbal and written communication skills in English. Highly organised, detail-focused, and capable of working independently. Desirable Prior experience working with multinational organisations. Proficiency with data visualisation tools such as Power BI or Tableau. Familiarity with bespoke SHM (Structural Health Monitoring) software platforms. Demonstrated ability to develop or improve operational systems for data reporting. Experience working on safety-critical or infrastructure projects. Plowman Craven is committed to fostering a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.
Posted 2 days ago
1.0 years
3 Lacs
Gāndhīnagar
On-site
Job Role - Graphic Designer Location - Gandhinagar, Gujarat Salary - Up to 25k in hand plus other benefits Working Days - 6 Days Responsibilities - Key Responsibilities: - Create graphics, illustrations, and layouts for marketing and social media. - Develop branding materials and maintain design consistency. - Collaborate with teams to create engaging UI/UX designs (if applicable). - Work on motion graphics and animations (if applicable). - Manage multiple projects and meet deadlines. - Stay updated on design trends and tools. Requirements: - Bachelor’s degree in Graphic Design, Fine Arts, or related field. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD). - Strong understanding of design principles, typography, and color theory. - Genuine and professional candidates Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Health insurance Life insurance Provident Fund Experience: Graphic design: 1 year (Preferred) Work Location: In person
Posted 2 days ago
1.0 years
3 - 4 Lacs
Vadodara
On-site
Job Summary: We are seeking a detail-oriented and analytical Quality Analyst to join our Managed Services team. The primary responsibility of this role is to conduct quality audits of customer interactions across voice calls, emails, and support tickets. The Quality Analyst will evaluate communication standards, compliance with internal processes, and customer satisfaction metrics to help improve overall service quality and team performance. Key Responsibilities: Perform regular audits of inbound and outbound customer calls and support tickets to evaluate the quality of service. Assess agent performance against predefined quality parameters and provide detailed feedback. Identify trends, gaps, and areas of improvement across customer interactions. Collaborate with L&D and Operations to develop coaching plans based on audit findings. Maintain accurate audit logs, performance dashboards, and quality scorecards. Ensure customer interactions are aligned with company policies, compliance standards, and brand tone. Participate in calibration sessions with other QA Analysts and Support Managers to maintain consistency in scoring. Provide actionable insights and recommendations to enhance customer satisfaction and reduce support issues. Help refine quality assurance frameworks and auditing templates as needed. Contribute to training programs by sharing common quality issues and customer pain points. Requirements: Bachelor’s degree in Business, Communications, or a related field (or equivalent work experience). 1+ years of experience in Quality Assurance, preferably in a customer support environment. Experience auditing voice calls, chat, and/or ticket-based support interactions. Strong understanding of customer service metrics (CSAT, NPS, FCR). Excellent communication and analytical skills. High attention to detail with the ability to identify subtle trends. Ability to provide constructive feedback and collaborate across teams. Preferred Qualifications: Experience in a SaaS, e-commerce, or tech support environment. Familiarity with Six Sigma or other quality frameworks. Knowledge of compliance and data privacy standards related to customer service.
Posted 2 days ago
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