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AAJ Supply Chain Management logo
Transport Manager AAJ Supply Chain Management

0.0 - 3.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Assistance representative, you will be responsible for providing prompt and courteous assistance to customers through various communication channels such as phone, email, etc. Your primary duties will include addressing inquiries related to bookings, reservations, schedules, fares, and other transportation-related matters. Your role will also involve investigating and resolving customer issues and complaints in a timely manner. You will collaborate with internal and external departments, such as Carriers and the Warehouse team, to resolve complex issues and ensure customer satisfaction. In terms of Booking Management, you will need to prioritize carrier partners while booking c...

Posted 4 months ago

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