Automation Engineer L3 Team HR - Alaric Ventures Pvt Ltd

5.0 - 7.0 years

0 Lacs

nagar, rajasthan, india

On-site

Position Overview: The Level 3 Automation Engineer serves as the technical lead and architect for global RMM and automation environment. This senior role designs, builds, and maintains the automation framework across our MSP tool stack, ensuring scalability, consistency, and security across all client environments. Key Responsibilities: Design and maintain automation workflows and integrations across ConnectWise PSA, RMM (Asio/ScreenConnect), and related systems. Develop and manage cross-platform API integrations (e.g., Sentinel One, Auvik, Duo, DNSFilter, VulScan, etc.). Architect and optimize policies and automations to improve efficiency, alert fidelity, and ticket routing. Oversee RMM an...

Posted 1 day ago

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Online Systems & Backup Specialist MSP Support Services

4.0 - 8.0 years

0 Lacs

chandigarh

On-site

As an experienced Online Systems & Backup Specialist joining our MSP technical support team, your primary focus will be on proactive server and network maintenance to ensure the reliability of our clients" systems and backups. You will utilize industry-leading tools such as ConnectWise PSA, Datto, Barracuda, and Axcient to carry out your responsibilities effectively. Your role will involve conducting various maintenance tasks according to SOP guidelines, including monthly, quarterly, and annual server maintenance. You will also be responsible for performing and documenting test restores of backups on platforms like Datto, Barracuda, or Dropsuite, as well as pushing antivirus updates to unpro...

Posted 4 months ago

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