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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a skilled professional in the field of B2B integration and client support, you will be expected to demonstrate exceptional customer interaction abilities. Your role will involve engaging with clients and internal stakeholders in a courteous and professional manner, ensuring a customer-centric approach. You must possess strong verbal and written communication skills, with proficiency in English and knowledge of French being an additional advantage. Your responsibilities will include managing client requests efficiently, prioritizing tasks effectively amidst changing requirements, and ensuring timely responses to emails and messages to meet service level agreements. Collaboration with team members and leadership to address issues promptly and prevent delays is crucial to maintaining operational efficiency. The ideal candidate for this position should be adept at multitasking, capable of working with minimal supervision, and exhibit a proactive attitude towards problem-solving. Strong incident management, problem management, and change management skills are essential for effective resolution of issues and continuous improvement. In terms of technical skills, you should have a minimum of 2-3 years of experience working with Sterling B2B and file gateway channels, particularly Sterling Integrator. Proficiency in Mainframe tools such as JCL, Scheduling (Zeke), and REXX would be advantageous. Your expertise in data integration, exchange, and mapping using Sterling B2B & File share Gateway is crucial for successful project execution. Additionally, you should have a strong understanding of EDI transport protocols like FTP, SFTP, FTPS, AS2, and Web Services. Proficiency in debugging and logging, experience with Unix-based operating systems, and database management skills in Oracle and SQL Server are also required. Knowledge of SSH key authentication, Connect:Direct (within Sterling), and routing templates will be beneficial for this role. Furthermore, the ability to create and maintain system documentation, provide support for existing B2Bi applications, troubleshoot issues, implement modifications and enhancements, and ensure the smooth functioning of tools and web services are key aspects of this position. A positive team player with a quick learning ability and a proactive approach to challenges will thrive in this dynamic work environment.,
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Coimbatore
Hybrid
Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 to 4years of experience in Managed File Transfer,MFT,MFTPS,CyberFusion,MFTIS,ConnectDirect,Secure File Transfer, SFTP,AWS S3 Buckets,SSH Tectia,IBM SKLM,Security Key Lifecycle Manager,Enterprise Storage Systems, Backup Solutions,Infrastructure Monitoring,Data Replication,Replication Dashboards,SOP Adherence, Storage Monitoring SOP,Local User Account Usage SOP,Ticket Reassignment SOP,File Transfer Management to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Additionally, we would like to schedule a virtual interview with you on 04th July 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com
Posted 1 month ago
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