Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are looking for a visionary Product Director to drive the strategic direction of our product portfolio across multiple squads or product domains. This leader will be responsible for aligning cross-functional teams around a compelling product vision that drives measurable business results and customer satisfaction. The ideal candidate has deep product leadership experience in a fast-paced tech environment and is passionate about leveraging technology to transform insurance. This role requires a proactive approach, balancing technical depth, strategic thinking, and effective communication in a distributed working environment. What You Will Do: Define and drive the overarching product strategy in alignment with company goals Lead multiple product squads, ensuring coherence and coordination across product lines Partner with executive leadership to identify market opportunities and shape strategic investments Prioritize initiatives across teams to maximize ROI and customer value Foster a culture of innovation, collaboration, and customer-centricity across the company Measure and communicate the impact of product initiatives on business and customer metrics Champion cross-functional alignment across engineering, design, marketing, sales, and customer success Act as a thought leader in the Insurtech space, staying ahead of industry trends and competitive dynamics Build strong relationships with internal and external stakeholders, managing expectations and providing regular updates on progress Drive the product roadmap for the entire health product, balancing immediate deliverables with long-term strategic goals Align product goals with business objectives and communicate them effectively across the organization What We Need: Experience & Knowledge: Bachelor's degree in Computer Science, Business, or a related field (advanced degree preferred) Minimum 10 years of experience as a Product Manager/Product Owner, with at least 5 years focused on insurtech or health insurance systems Demonstrated success managing end-to-end product development in complex, multi-stakeholder environments Strong understanding of health insurance products, policy servicing, and regulatory requirements Skills & Competencies: Exceptional communication and interpersonal skills, with the ability to work effectively with distributed teams Proven expertise in Agile methodologies, backlog management, and using tools like Jira, Confluence, or Trello Analytical mindset with a track record of making data-driven decisions to optimize product performance Knowledge of UX/UI principles and experience collaborating with design teams to enhance user experiences Familiarity with tools and practices for remote collaboration (e.g., Slack, Miro, Figma) Mindset & Leadership: Self-starter with a strong sense of ownership and accountability Comfortable working in a distributed team environment and managing competing priorities Passionate about driving innovation in the health insurance industry and solving complex challenges Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are looking for a visionary Product Director to drive the strategic direction of our product portfolio across multiple squads or product domains. This leader will be responsible for aligning cross-functional teams around a compelling product vision that drives measurable business results and customer satisfaction. The ideal candidate has deep product leadership experience in a fast-paced tech environment and is passionate about leveraging technology to transform insurance. This role requires a proactive approach, balancing technical depth, strategic thinking, and effective communication in a distributed working environment. What You Will Do: Define and drive the overarching product strategy in alignment with company goals Lead multiple product squads, ensuring coherence and coordination across product lines Partner with executive leadership to identify market opportunities and shape strategic investments Prioritize initiatives across teams to maximize ROI and customer value Foster a culture of innovation, collaboration, and customer-centricity across the company Measure and communicate the impact of product initiatives on business and customer metrics Champion cross-functional alignment across engineering, design, marketing, sales, and customer success Act as a thought leader in the Insurtech space, staying ahead of industry trends and competitive dynamics Build strong relationships with internal and external stakeholders, managing expectations and providing regular updates on progress Drive the product roadmap for the entire health product, balancing immediate deliverables with long-term strategic goals Align product goals with business objectives and communicate them effectively across the organization What We Need: Experience & Knowledge: Bachelor's degree in Computer Science, Business, or a related field (advanced degree preferred) Minimum 10 years of experience as a Product Manager/Product Owner, with at least 5 years focused on insurtech or health insurance systems Demonstrated success managing end-to-end product development in complex, multi-stakeholder environments Strong understanding of health insurance products, policy servicing, and regulatory requirements Skills & Competencies: Exceptional communication and interpersonal skills, with the ability to work effectively with distributed teams Proven expertise in Agile methodologies, backlog management, and using tools like Jira, Confluence, or Trello Analytical mindset with a track record of making data-driven decisions to optimize product performance Knowledge of UX/UI principles and experience collaborating with design teams to enhance user experiences Familiarity with tools and practices for remote collaboration (e.g., Slack, Miro, Figma) Mindset & Leadership: Self-starter with a strong sense of ownership and accountability Comfortable working in a distributed team environment and managing competing priorities Passionate about driving innovation in the health insurance industry and solving complex challenges Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We're seeking a driven and experienced Senior Product Manager to lead a core product vertical within CoverGo. In this role, you'll be responsible for shaping product strategy, owning the roadmap, and ensuring effective product delivery. You will work cross-functionally with design, engineering, operations, and other business units to drive meaningful outcomes for both customers and the business. This role requires a proactive approach, balancing technical depth, strategic thinking, and effective communication in a distributed working environment. What You Will Do: Lead the vision, roadmap, and execution for a product vertical or key strategic initiative Manage and mentor Product Owners (POs) and Product Managers (PMs) to foster growth and high performance Promote a product-led culture through data-informed decision-making and experimentation Work closely with stakeholders to define and prioritize product features based on customer value and business impact. Own product KPIs and ensure products meet quality, performance, and user satisfaction targets Define and continuously improve product development best practices Conduct market and user research to inform decisions and validate solutions Collaborate with engineering and design to deliver high-quality products on time Build strong relationships with internal and external stakeholders, managing expectations and providing regular updates on progress Drive the product roadmap for the policy servicing module, balancing immediate deliverables with long-term strategic goals Align product goals with business objectives and communicate them effectively across the organization What We Need: Experience & Knowledge: Bachelor's degree in Computer Science, Business, or a related field (advanced degree preferred) Minimum 8 years of experience as a Product Manager/Product Owner, with at least 5 years focused on insurtech or health insurance systems Demonstrated success managing end-to-end product development in complex, multi-stakeholder environments Strong understanding of health insurance products, policy servicing, and regulatory requirements Skills & Competencies: Exceptional communication and interpersonal skills, with the ability to work effectively with distributed teams Proven expertise in Agile methodologies, backlog management, and using tools like Jira, Confluence, or Trello Analytical mindset with a track record of making data-driven decisions to optimize product performance Knowledge of UX/UI principles and experience collaborating with design teams to enhance user experiences Familiarity with tools and practices for remote collaboration (e.g., Slack, Miro, Figma) Mindset & Leadership: Self-starter with a strong sense of ownership and accountability Comfortable working in a distributed team environment and managing competing priorities Passionate about driving innovation in the health insurance industry and solving complex challenges Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less

Designation: DevOps Administrator Qualifications: BSc/MSc/MCA/BE/BTech (Electronics/E&TC/CS/IT) Experience: 2 to 5 years. Location: Pune. Skills & Technologies: Mandatory • CI-CD pipelines – e.g. Jenkins, Azure pipelines • Version control systems– e.g. Git, SVN • Container and Container Orchestration-e.g. Docker, Kubernetes, Terraform, OpenStack • Runtime – e.g. GraalVM, Microsoft JDK, Nodejs, Microsoft.Net, Xcode • Web Servers – e.g. Apache Tomcat, Nginx, FAST API, IIS • Build environment – e.g. Maven, Gradle, Npm, Vite, Continua • Databases-e.g. SQL, NoSQL, Oracle, PostgreSQL, MongoDB • Cloud Technologies- Amazon Web Services, Azure • Automation technologies-e.g. Ansible, Rudder, Salt Stack, Puppet etc. • SDLC tools-e.g. Jira, Polarion, Spira, Confluence, Android & Visual Studio, VS Code, Eclipse • Windows & Linux systems • Strong system troubleshooting Desirable • Networking • Backups & Disaster recovery • Scripting in Python, Shell, Ruby • Aware of IEC 62443 standards for security • Understanding of product /service development & deployment lifecycle. Behaviors • Agile in nature. • Good team player. • Self-motivated and proactive. • Open to learn new technologies. • Excellent customer service skills. • Strong written and verbal communication skills. Role Responsibilities • Responsible for administration, management, and support activities. • Supporting & implementing wider IT security policies & procedures. • Working closely together in value teams on system architectures. • Evaluate, deploy, administer & maintain newer technologies, applications, tools, and environments from operational, functional & organizational security perspective. • Monitor systems health and identify anomalous behaviors including security-sensitive activities and implement timely mitigations. • Systems & process reviews and improvements. Show more Show less

So, what’s the role all about? NICE provides state-of-the-art enterprise level AI and analytics for all forms of business communications between speech and digital. We are a world class research team developing new algorithms and approaches to help companies with solving critical issues such as identifying their best performing agents, preventing fraud, categorizing customer issues, and determining overall customer satisfaction. If you have interacted with a major contact center in the last decade, it is very likely we have processed your call. The research group partners with all areas of NICE’s business to scale out the delivery of new technology and AI models to customers around the world that are tailored to their company, industry, and language needs. How will you make an impact? Conduct cutting-edge research and develop advanced NLP algorithms and models. Build and fine-tune deep learning and machine learning models, with a focus on large language models. Work closely with internal stakeholders to define model requirements and ensure alignment with business objectives. Develop AI predictive models and perform data and model accuracy analyses. Produce and present findings, technical concepts, and model recommendations to both technical and non-technical stakeholders. Develop and maintain scripts/tools to automate both new model production and updates to existing model packages. Stay abreast of the latest advancements in data science research and contribute to the development of our knowledge base. Collaborate with developers to design automation and tool improvements for model building. Maintain documentation of processes and projects across all supported languages and environments. Have you got what it takes? Master's degree in the field of Computer Science, Technology, Engineering, Math, or equivalent practical experience Minimum of 8 years of data science work experience, including implementing machine learning and NLP models using real-life data. Experience with Retrieval-Augmented Generation (RAG) pipelines or LLMOps. Advanced knowledge of statistics and machine learning algorithms. Proficiency in Python programming and familiarity with R. Experience with deep learning models and libraries such as PyTorch, TensorFlow, and JAX. Familiarity with relational databases and query languages (e.g., MSSQL) and basic SQL knowledge. Hands-on experience with transformer models (BERT, FlanT5, Llama, etc.) and GenAI frameworks (HuggingFace, LangChain, Ollama, etc.). Experience deploying NLP models in production environments, ensuring scalability and performance using AWS/GCP/Azure Strong verbal and written communication skills, including effective presentation abilities. Ability to work independently and as part of a team, demonstrating analytical thinking and problem-solving skills. You will have an advantage if you also have: Expertise with Big Data technologies (e.g., PySpark). Background in knowledge graphs, graph databases, or GraphRAG architectures. Understanding of multimodal models (text, audio, vision). Experience in Customer Experience domains. Experience with package development and technical writing. Familiarity with tools like Jira, Confluence, and source control packages and methodology. Knowledge and interest in foreign languages and linguistics. Experience working on international, globe-spanning teams and with AWS. Past participation in a formal research setting. Experience as part of a software organization. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID : 7481 Reporting into : Tech Manager Role Type : Individual Contributor

Job purpose: A Senior Business Analyst who can visualize effective software solutions based on customer & market needs. Engage in functional and technical understanding to advice the clients with right piece of Technology. Contribute towards the business enablement. Who You are: • Lead conversations with clients to understand their business needs and goals. • Gather, analyse, and document business and technical requirements. • Collaborate with developers and stakeholders to turn ideas into reality. • Manage UAT (User Acceptance Testing) and translate insights into action. • Support live projects with smart troubleshooting and quality assurance. • Keep everything on track using tools like Jira, Confluence, and Smartsheet. • Translate business needs into clear technical specifications, workflows, and user stories. • Evaluate existing systems and propose improvements or scalable solutions. • Coordinate with external and internal stakeholders to align expectations, timelines, and deliverables. • Act as a Product Owner or Functional Lead in agile environments, driving sprints and prioritizing backlogs. • Conduct impact analysis, feasibility studies, and risk assessments for new initiatives or changes. • Ensure regulatory and compliance alignment as per FinTech standards and industry best practices. • Provide leadership in stakeholder meetings, client demos, and requirement walkthroughs. What will excite us: • 5+ years of experience as a Business Analyst, preferably in the FinTech domain. • Proven track record of working with technical teams in designing and integrating APIs and complex systems. • Technically savvy — comfortable with mobile/web platforms and backend systems. • Excellent verbal and written communication skills, with the ability to simplify complex topics for diverse audiences. • Strong knowledge of solutioning, system integration, data flows, and technical documentation. • Experience working in Agile/Scrum environments, using tools like Jira, Confluence, etc. • Leadership capabilities with the ability to drive meetings, influence stakeholders, and manage ambiguity. • Familiarity with Regulatory, digital payments, core banking systems, or similar domains is a strong plus. • Bonus points if you’re creative, resilient under pressure, and genuinely passionate about innovation in the fintech space. Preferred Qualification: • Bachelor's/Master’s degree in Computer Science, Information Systems, Engineering, or related field. • Certifications such as CSPO, or Agile BA are advantageous. • Experience with tools like Postman, Swagger, or API Gateways is a plus. Location: Ahmedabad (WFO) Show more Show less

Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are looking for a visionary Product Director to drive the strategic direction of our product portfolio across multiple squads or product domains. This leader will be responsible for aligning cross-functional teams around a compelling product vision that drives measurable business results and customer satisfaction. The ideal candidate has deep product leadership experience in a fast-paced tech environment and is passionate about leveraging technology to transform insurance. This role requires a proactive approach, balancing technical depth, strategic thinking, and effective communication in a distributed working environment. What You Will Do: Define and drive the overarching product strategy in alignment with company goals Lead multiple product squads, ensuring coherence and coordination across product lines Partner with executive leadership to identify market opportunities and shape strategic investments Prioritize initiatives across teams to maximize ROI and customer value Foster a culture of innovation, collaboration, and customer-centricity across the company Measure and communicate the impact of product initiatives on business and customer metrics Champion cross-functional alignment across engineering, design, marketing, sales, and customer success Act as a thought leader in the Insurtech space, staying ahead of industry trends and competitive dynamics Build strong relationships with internal and external stakeholders, managing expectations and providing regular updates on progress Drive the product roadmap for the entire health product, balancing immediate deliverables with long-term strategic goals Align product goals with business objectives and communicate them effectively across the organization What We Need: Experience & Knowledge: Bachelor's degree in Computer Science, Business, or a related field (advanced degree preferred) Minimum 10 years of experience as a Product Manager/Product Owner, with at least 5 years focused on insurtech or health insurance systems Demonstrated success managing end-to-end product development in complex, multi-stakeholder environments Strong understanding of health insurance products, policy servicing, and regulatory requirements Skills & Competencies: Exceptional communication and interpersonal skills, with the ability to work effectively with distributed teams Proven expertise in Agile methodologies, backlog management, and using tools like Jira, Confluence, or Trello Analytical mindset with a track record of making data-driven decisions to optimize product performance Knowledge of UX/UI principles and experience collaborating with design teams to enhance user experiences Familiarity with tools and practices for remote collaboration (e.g., Slack, Miro, Figma) Mindset & Leadership: Self-starter with a strong sense of ownership and accountability Comfortable working in a distributed team environment and managing competing priorities Passionate about driving innovation in the health insurance industry and solving complex challenges Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less

Job Description Publicis Sapient is looking for passionate and experienced Senior Salesforce Commerce Cloud (SFCC) Developer to join our growing Salesforce team. You will be part of a highly skilled Salesforce commerce cloud capability group, and in this role, you will play a key part in designing, developing, and delivering world-class eCommerce solutions leveraging Storefront Reference Architecture (SFRA), and contributing to headless commerce initiatives for clients across various industry verticals. You will work closely with architects, business analysts, and cross-functional teams to translate business needs into scalable and high-performing technical solutions. Your Impact Design and implement high-quality digital commerce solutions using Salesforce Commerce Cloud (SFCC), ensuring performance, scalability, and best practices. Drive the implementation of headless commerce strategies, integrating SFCC with modern frontend frameworks and third-party services. Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements Support the optimization of application performance, ensuring robust and scalable commerce experiences. Perform code reviews, guide best practices, and mentor junior developers in SFCC and full-stack development. Collaborate with architects to define technical processes, development standards, and quality gates. Qualifications Your Skills & Experience: 6-8 years of hands-on development experience, with at least 4 years of recent SFCC development using SFRA/Headless. Strong experience building headless commerce solutions and integrating SFCC with frontend frameworks (React, Next.js, or similar) is a plus. Proficient in CI/CD pipelines, automated build and release processes using tools like Jenkins, Git, and DevOps practices. Experience writing unit and functional tests using frameworks like Mocha/Chai. Exposure to RESTful API integrations, customizations within SFCC, and building scalable eCommerce solutions. Experience in Agile delivery models (Scrum/Kanban) using tools like Jira and Confluence. Strong understanding of secure coding practices, performance optimization, and technical documentation. Excellent problem-solving skills and the ability to coach and guide other developers. Set Yourself Apart With SFCC B2C Developer/Architect certification and Headless API Accreditation. Exposure to headless commerce architectures and API-first development models. Working knowledge of frontend technologies (React, Next.js, TypeScript) is a plus. Familiarity with additional Salesforce clouds (SFMC, SFSC) is a plus. Why Join Us? Work on challenging and cutting-edge digital commerce projects for global brands. Opportunity to innovate with modern headless commerce architecture. Collaborative and supportive team culture focused on learning and growth. Flexible working style with an emphasis on ownership and accountability. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Show more Show less

Job Description Help shape the future of mobility. Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us. Every day, we move closer to making that world a reality. Aptiv’s passionate team of engineers and developers creates advanced safety systems, high-performance electrification solutions and data connectivity solutions so that automakers can bring advanced capabilities to more people around the globe. This is how we enable sustainable mobility and help to prevent accidents caused by human error. Your Role Work to enhance testing in our CI/CD pipelines by planning, designing, and execution of test cases for our software products. Responsible for identifying and reporting defects, ensuring that all issues are documented and clearly communicated to the software teams for resolution. Perform retesting and validation of resolved defects to confirm fixes are accurate and that no new issues have been introduced. Maintains and improves automated testing procedures, ensuring they are accurate and modern to reflect revisions made to software and systems. Plan, coordinate, and participate in code reviews to provide feedback on issues relating to testing with software development and systems teams at other global sites. Work with the Security team to identify any vulnerabilities and revise any test cases as appropriate. Your Background: Key ingredients for succeeding in this role are your: 4+ years of experience as a QA Engineer, software tester, software developer, or other similar role. Proficiency in test frameworks (e.g. JUnit and gTest) test automation tools (e.g. Selenium, Cucumber, and JMeter) and scripting languages. (e.g. Bash, python, etc.). Strong communication skills (both written and oral) for effectively identifying, documenting, and resolving issues. Proven problem-solving skills and ability to design solutions for complex engineering problems. Must enjoy working in a creative and collaborative environment as part of a cross-functional project team. Additional Background Preferences: Bachelor’s degree in computer science, information technology, or a related field. Experience with modern software development methodologies such as Agile, Scrum, Kanban, etc. Passion for working with cutting-edge technologies such as AI code/test generation tools (e.g. GitHub CoPilot) Familiarity with Terraform, Ansible, GitHub Actions, JIRA, and Confluence. Experience working with Linux operating system. Experience working with applications deployed in the public cloud (AWS, Azure, GCP). Experience working in the Automotive industry with vehicle network systems. Why join us? You can grow at Aptiv.Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package. Your Benefits at Aptiv: Hybrid and flexible working hours; Higher Education Opportunities (UDACITY, UDEMY, COURSERA are available for your continuous growth and development); Life and accident insurance; Sodexo cards for food and beverages Well Being Program that includes regular workshops and networking events; EAP Employee Assistance; Access to fitness clubs (T&C apply); Creche facility for working parents; Apply today, and together let’s change tomorrow! Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. Show more Show less

SQL Developer - IT Services and IT Consulting -5+ Year + Bengaluru Are you an experienced SQL developer looking for a new opportunity in Bengaluru? Our client is seeking a skilled professional with over 5 years of experience in SQL development to join their dynamic team. If you have a passion for leveraging data to drive business insights and thrive in a collaborative environment, we want to hear from you! Location : Bengaluru Your Future Employer: Our client is a leading organization in the IT sector, renowned for its innovative solutions and commitment to excellence. With a strong emphasis on diversity and inclusion, they provide a supportive and collaborative work environment where employees are empowered to make a meaningful impact. Responsibilities : Designing and developing SQL databases Writing optimized SQL queries for integration with other applications Analyzing and interpreting complex data sets Collaborating with cross-functional teams to gather and understand data requirements Ensuring data security and integrity through proper database design and access controls Requirements : 5+ years of proven experience as MS-SQL developer Proficiency in writing complex SQL queries and stored procedures Strong understanding of database design and management Experience with performance tuning and optimization techniques Excellent problem-solving and analytical skills Bachelor's degree in Computer Science, Engineering, or related field What's in it for you: Opportunity to work with a leading organization in a collaborative and inclusive environment Competitive compensation and benefits package Professional development opportunities and ongoing learning initiatives. Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at aayushi.goyal@crescendogroup.in for a confidential discussion on the role. Disclaimer : Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note : We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile keywords: MS SQL Developer, Database design, Data analysis, Performance tuning, Data security

We are seeking a seasoned Senior Business Analyst with 8–9 years of experience in the Liability domain within the BFSI sector. The ideal candidate will be responsible for leading business analysis for projects related to savings accounts, current accounts, deposits (fixed/recurring), CASA , and digital liability products. The candidate will work closely with cross-functional teams to drive product enhancements, compliance, and digital transformation initiatives. Key Responsibilities: Lead end-to-end business analysis for liability product initiatives including savings, current, term deposits, and other related offerings. Gather, evaluate, and document business requirements for system enhancements, regulatory changes, or new product development. Prepare and maintain BRD, FRD, process flows, user stories, and data mapping documents. Collaborate with Product, Compliance, Operations, IT, and external vendors to deliver business solutions. Conduct gap analysis, feasibility studies, and propose actionable recommendations. Support implementation of digital banking solutions and integrations with core banking systems. Participate in UAT planning and execution; ensure timely resolution of test defects and business sign-offs. Monitor and track project deliverables; provide status updates to stakeholders and leadership teams. Ensure compliance with regulatory frameworks (e.g., RBI guidelines) related to liability products. Contribute to operational efficiency, customer experience improvements, and automation of manual processes. Required Skills & Qualifications: Bachelor’s or Master’s degree in Business, Finance, Information Technology, or a related field. 8–9 years of experience as a Business Analyst, with strong exposure to liability products in retail or corporate banking. Deep knowledge of CASA products, term deposits, and customer onboarding journeys. Familiarity with core banking systems (e.g., Finacle, Flexcube, TCS BaNCS) and digital banking platforms. Experience in preparing detailed business documentation and driving requirements workshops. Proficiency in tools such as MS Office, Visio, JIRA, Confluence, and basic SQL. Strong analytical, problem-solving, and stakeholder management skills. Understanding of banking compliance, KYC/AML, and RBI regulatory requirements. Preferred Skills: Experience with digital onboarding, e-KYC, and self-service liability product platforms. Exposure to Agile/Scrum methodology. Relevant certifications (e.g., CBAP, Agile BA, Six Sigma) are a plus. To Apply: Please send your updated resume to [neelam.raste@steponestepahead.com] with the subject line “Application – Senior Business Analyst (Liability Products)”. Job Types: Full-time, Contractual / Temporary Contract length: 6 months Pay: ₹640,516.34 - ₹1,862,784.15 per year Schedule: Monday to Friday Ability to commute/relocate: Airoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Notice Period How many years experience do you have in banking domain Experience: 5 Months: 7 years (Required) Work Location: In person

Job Description Publicis Sapient is looking for a Salesforce Commerce Cloud (Demandware) Developer to join our team of bright thinkers and doers. You will be part of a highly skilled Salesforce commerce cloud capability group, working for clients across various industry verticals, to develop high-end commerce solutions, involving configuration and customization. You should have decent verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should be able to work with minimum supervision and meet deadlines. You should have exceptional written skill for solution documentation creation for both technical and non-technical material Your Impact Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements Execute the performance tuning and scalability of the ecommerce solution Solve technical problems during implementation and support phases Qualifications Your Skills & Experience: 4-6 Years with 2+ years of implementing commerce application using headless architecture in last 2-3 years Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality Hands on experience in delivering multiple projects using SFRA . Contributes to implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps Collaborate with architect to define implementation processes and quality gates and standards Identifies risks and issues, and help monitor them Implement the Technical designs with minimal guidance. Set Yourself Apart With SFCC B2C Developer certification Knowledge on Agile methodology and desired tools like Jira, confluence etc. Scripting/development experience with Node.js, Mocha/Chai Experience working in any Salesforce cloud environment like SFMC, SFSC etc. Excellent written, verbal communication and articulation skills & Good team player Self-starter and self-learner with keen interest to grow Process orientation and the ability to define and setup processes Ability to prioritize and manage multiple tasks Excellent and innovative approach to problem solving and finding solutions Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Show more Show less

Job Description Publicis Sapient is looking for passionate and experienced Senior Salesforce Commerce Cloud (SFCC) Developer to join our growing Salesforce team. You will be part of a highly skilled Salesforce commerce cloud capability group, and in this role, you will play a key part in designing, developing, and delivering world-class eCommerce solutions leveraging Storefront Reference Architecture (SFRA), and contributing to headless commerce initiatives for clients across various industry verticals. You will work closely with architects, business analysts, and cross-functional teams to translate business needs into scalable and high-performing technical solutions. Your Impact Design and implement high-quality digital commerce solutions using Salesforce Commerce Cloud (SFCC), ensuring performance, scalability, and best practices. Drive the implementation of headless commerce strategies, integrating SFCC with modern frontend frameworks and third-party services. Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements Support the optimization of application performance, ensuring robust and scalable commerce experiences. Perform code reviews, guide best practices, and mentor junior developers in SFCC and full-stack development. Collaborate with architects to define technical processes, development standards, and quality gates. Qualifications Your Skills & Experience: 6-8 years of hands-on development experience, with at least 4 years of recent SFCC development using SFRA/Headless. Strong experience building headless commerce solutions and integrating SFCC with frontend frameworks (React, Next.js, or similar) is a plus. Proficient in CI/CD pipelines, automated build and release processes using tools like Jenkins, Git, and DevOps practices. Experience writing unit and functional tests using frameworks like Mocha/Chai. Exposure to RESTful API integrations, customizations within SFCC, and building scalable eCommerce solutions. Experience in Agile delivery models (Scrum/Kanban) using tools like Jira and Confluence. Strong understanding of secure coding practices, performance optimization, and technical documentation. Excellent problem-solving skills and the ability to coach and guide other developers. Set Yourself Apart With SFCC B2C Developer/Architect certification and Headless API Accreditation. Exposure to headless commerce architectures and API-first development models. Working knowledge of frontend technologies (React, Next.js, TypeScript) is a plus. Familiarity with additional Salesforce clouds (SFMC, SFSC) is a plus. Why Join Us? Work on challenging and cutting-edge digital commerce projects for global brands. Opportunity to innovate with modern headless commerce architecture. Collaborative and supportive team culture focused on learning and growth. Flexible working style with an emphasis on ownership and accountability. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Show more Show less

Job Description Publicis Sapient is looking for a Salesforce Commerce Cloud (Demandware) Developer to join our team of bright thinkers and doers. You will be part of a highly skilled Salesforce commerce cloud capability group, working for clients across various industry verticals, to develop high-end commerce solutions, involving configuration and customization. You should have decent verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should be able to work with minimum supervision and meet deadlines. You should have exceptional written skill for solution documentation creation for both technical and non-technical material Your Impact Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements Execute the performance tuning and scalability of the ecommerce solution Solve technical problems during implementation and support phases Qualifications Your Skills & Experience: 4-6 Years with 2+ years of implementing commerce application using headless architecture in last 2-3 years Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality Hands on experience in delivering multiple projects using SFRA . Contributes to implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps Collaborate with architect to define implementation processes and quality gates and standards Identifies risks and issues, and help monitor them Implement the Technical designs with minimal guidance. Set Yourself Apart With SFCC B2C Developer certification Knowledge on Agile methodology and desired tools like Jira, confluence etc. Scripting/development experience with Node.js, Mocha/Chai Experience working in any Salesforce cloud environment like SFMC, SFSC etc. Excellent written, verbal communication and articulation skills & Good team player Self-starter and self-learner with keen interest to grow Process orientation and the ability to define and setup processes Ability to prioritize and manage multiple tasks Excellent and innovative approach to problem solving and finding solutions Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Show more Show less

Job Summary: We are looking for an experienced and results-driven Senior Business Analyst with 8–9 years of expertise in the Banking Credit Card domain . The ideal candidate will lead strategic and functional initiatives across credit card lifecycle processes including onboarding, credit risk, transaction processing, rewards, collections, and regulatory compliance. This role demands strong analytical capabilities, deep domain knowledge, and effective stakeholder engagement. Key Responsibilities: Lead requirement gathering, analysis, and documentation for credit card initiatives – from issuance to collections and closure. Collaborate with product, operations, compliance, risk, IT, and third-party vendors to design business solutions aligned with organizational objectives. Prepare BRD, FRD, process flows, use cases, and data mapping documents. Conduct feasibility analysis, gap assessments, and define business rules for system implementations or enhancements. Support development and implementation of digital credit card solutions, mobile apps, rewards systems, and CRM integrations. Facilitate UAT planning and execution; track and resolve defects in coordination with QA and development teams. Ensure credit card processes and systems meet regulatory and compliance standards (e.g., RBI, PCI-DSS). Support product performance analysis, campaign effectiveness, and customer lifecycle optimization through data-driven insights. Act as a bridge between business and technical teams; ensure smooth communication and solution delivery. Mentor junior BAs and contribute to knowledge-sharing across the team. Required Skills & Qualifications: Bachelor’s or Master’s degree in Business, Finance, IT, or a related discipline. 8–9 years of experience as a Business Analyst in the Credit Card or Payments domain . Strong understanding of credit card lifecycle processes (application, onboarding, authorization, settlement, rewards, collections). Experience working with card platforms (e.g., VisionPLUS, FIS, TSYS, FinnOne, etc.) and digital banking tools. Solid documentation and analytical skills; proficiency in BRD, FRD, process flows, data analysis. Familiarity with tools like JIRA, Confluence, Visio, SQL, and MS Office. Strong stakeholder management and cross-functional coordination skills. Good knowledge of regulatory and compliance aspects (PCI-DSS, RBI guidelines, etc.). Preferred Skills: Exposure to digital credit card solutions (e.g., instant issuance, e-KYC, self-service portals). Experience in Agile methodology and user story creation. Relevant certifications (CBAP, Agile BA, PMP) are a plus. To Apply: Please send your updated resume to [neelam.raste@steponestepahead.com] with the subject line “Application – Sr. Business Analyst (Credit Card)”. Job Type: Full-time Pay: ₹640,516.34 - ₹1,862,784.15 per year Schedule: Monday to Friday Application Question(s): * what is your notice Period How many years experience do you have in Banking Domain Location: Airoli, Navi Mumbai, Maharashtra (Required) Work Location: In person

Details : Exp 3+ years Location Thane Diversity Only female candidates Roles and Responsibilities: Lead and manage agile projects, ensuring timely delivery within budget and scope. Facilitate daily stand-up meetings, sprint planning, sprint reviews, and retrospectives. Collaborate with cross-functional teams to prioritize tasks and resolve impediments. Communicate project status, risks, and issues to stakeholders effectively. Drive continuous improvement by implementing agile best practices and methodologies. Mentor team members on agile principles and practices. Requirement : Bachelor's degree in a relevant field Minimum of 9-13 years of experience as an Agile Project Manager Scrum Master certification preferred. Proven track record of successful project delivery using Agile methodologies. Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Agile Scrum Practitioner Business analyst skills and experience are highly desirable.

Desired Candidate Profile Exp : 5+ yrs Education: Graduate or MBA Tech Skills: experience in product management, preferably within the fintech or financial services sector. Industry: Banking/Fintech/Financial Services/NBFC/Investment Banking/Venture Capital/Micro Finance or IT industry Location: Thane Preferred: Female Candidate Role Overview: We are looking for an experienced and driven Product Manager to join our dynamic team. As a Product Manager, you will be responsible for driving the Business Analyst, Quality Assurance and Softare Architecture funcitons of our financial products from concept to launch. You will collaborate closely with cross-functional teams to deliver products that meet market needs and align with our strategic goals. Key Responsibilities: Define the product vision, strategy, and roadmap for assigned fintech products, keeping in mind the latest industry trends and customer needs. Conduct market research, customer analysis, and competitor benchmarking to identify product opportunities and drive growth Collaborate with engineering, design, and business teams to develop and launch products that provide exceptional user experiences. Manage the product lifecycle from ideation to launch, including requirements gathering, feature prioritization, and performance tracking. Analyze product performance metrics and user feedback to iterate and improve product features continuously. Work with the marketing and sales teams to develop go-to-market strategies, product positioning, and sales enablement materials. Ensure regulatory compliance and risk management for all product initiatives, collaborating with legal and compliance teams as needed. Foster strong relationships with key stakeholders, including customers, partners, and internal teams, to gather insights and align on product goals. Drive a customer-centric approach in product development, ensuring high-quality deliverables that exceed customer expectations. Qualifications & Skills: Bachelors or masters degree in business, Finance, Technology, or a related field. 3+ years of experience in product management, preferably within the fintech or financial services sector. Strong understanding of financial technologies, payment systems, and the regulatory landscape. Proven ability to develop and deliver product strategies that drive growth and profitability. Excellent analytical, problem-solving, and critical thinking skills, with a data-driven approach to decision-making. Experience in working with cross-functional teams, including engineering, design, marketing, and sales. Strong communication and interpersonal skills, with the ability to influence and negotiate effectively. Familiarity with agile development methodologies and tools (e.g., JIRA, Confluence, etc.). • Passion for fintech and a deep understanding of emerging trends and technologies in the financial sector.

🚀 Job Opening: Senior Product Manager – AI & Platform Innovation 📍 Location: Remote – India 🏢 Company: estaie | The First Global AI-Native Extended Stay Platform 💰 Compensation: Up to ₹1,00,000/month (Up to ₹12 LPA) 📈 Salary Incremental: After 6 months 💼 Equity Grant: Begins on the 2nd anniversary 🧠 About estaie estaie is on a mission to become the global operating system for extended stays . We are not just digitizing long-term stays—we are reinventing them through automation, AI, and radical simplification. Our platform is the first in the world to offer intelligent long-stay bookings (15–365 nights) powered by machine learning , dynamic pricing, and personalized experiences. We're a product-led organization . We believe that excellence in product design, user research, data architecture, and execution is the single biggest lever for growth . If you're someone who sees product management as a discipline of discovery, ownership, and craft—this role is for you. 🎯 Role Summary We are hiring a Senior Product Manager to take full ownership of our most critical product systems—AI engines, pricing, booking flows, customer journeys, and platform integrations. You will work directly with the founders, CTO, and cross-functional leadership to lead product thinking from zero-to-one and scale-to-market dominance . This is not a task-driven role. It is a strategic, hands-on, and exploratory mission that will place you at the core of our innovation culture. You will be expected to research constantly , challenge defaults , think like a scientist , and execute like a founder . 🛠️ Key Responsibilities 🔬 Product Discovery, Research & Innovation Conduct continuous customer development using interviews, surveys, journey mapping, and ethnographic research Stay ahead of travel, SaaS, and fintech market trends , competitors, and emergent technologies—not to copy, but to outperform Form and validate product hypotheses using qualitative insights and quantitative analytics 📍 Product Strategy & Roadmap Ownership Define short- and long-term product goals in alignment with company vision and business growth Build a research-backed roadmap across B2B, B2C, and integration layers Translate customer problems into scalable product solutions 🧠 AI & Data Product Leadership Partner with engineering to design AI-powered pricing algorithms , behavioral personalization , and predictive analytics models Define the structure of data collection and tagging across the customer journey 🎛️ Feature Design, Experimentation & Delivery Manage detailed PRDs, epics, and user stories using Jira & Confluence Run experimentation frameworks—A/B testing , multi-variate testing , and feature flag-controlled rollouts (e.g., Flagsmith) Partner with UI/UX designers and engineers to launch delightful user interfaces at high velocity 🔌 Integration & Platform Infrastructure Lead integration of external systems including Property Management Systems (PMS) , payment gateways , GDS , and analytics platforms Ensure seamless cross-platform functionality (web, mobile, and partner portals) 📈 Performance Monitoring & Optimization Define and continuously improve product KPIs (adoption, activation, conversion, retention) Own dashboards and reporting tools in partnership with the data team Conduct post-launch analysis to iterate quickly and improve 🧬 What We're Looking For✅ Core Qualifications 5–7+ years of full-spectrum product management in B2B and B2C technology Experience building and scaling AI-powered or data-led features Fluency in booking flows, monetization strategies, and pricing logic Proficiency in tools like Mixpanel, GA4, Postman, SQL, Jira, Figma, Confluence Deep understanding of agile methodologies , with experience running full sprints, grooming backlogs, and managing delivery Exceptional written and verbal communication; ability to synthesize complexity and rally teams A proven history of customer obsession , research-led decision making , and product-market fit exploration 🎯 Preferred (but not mandatory) Experience Background in travel tech, hospitality SaaS, marketplaces, or fintech Experience integrating PMS, dynamic pricing engines, or GDS platforms Familiarity with AI/ML platforms , experimentation tools, or martech stacks Experience in early-stage startups or scale-ups 🌍 What We Offer 💻 Remote-first work culture with asynchronous workflows and autonomy 💰 Competitive compensation with salary growth every 6 months 📈 Equity grant beginning at your 2-year milestone —we reward loyalty and impact 🚀 High ownership environment with direct access to executive decision-making 🌎 Opportunity to build the core tech for a global category-defining product 🤝 Collaborative team with deep experience in AI, product, travel, and growth 📩 How to Apply To apply, send your CV and product portfolio (if available) to careers@estaie.com or apply via LinkedIn. We recommend including a brief note or product case study that showcases your leadership, innovative mindset, or customer-centric approach. Show more Show less

Job Title: JAVA Full Stack developer for Client Experience Level:4 to 5 Years Job Location: Pune and Chennai only Job Location – WFO must Shift Timings: UK Shift Must Required Skills: Java, ReactJS / NodeJS, MongoDB scripting, Linux, Git, experience have 4 to 5. JD:- Required Skills Java, ReactJS / NodeJS, MongoDB scripting, Linux, Git, experience have 4 to 5. Ideal: Clojure, Clara (decision engine) Useful: Jira, Confluence, Complex technical or professional activities, in a variety of contexts. Investigate, define & resolve complex issues; Develop components of multitiered web-based systems using but not limited to J2EE, Spring boot, Maven, Microservices, Jenkins, Free Marker, React JS; Follow Agile methodology & serve as interface between team members and product owner. Estimate time for new products in program increment meetings; Develop architecturally significant components of software system and/ or interfaces; Rapidly absorb new information & apply it effectively. Maintain an awareness of developing practices & their application. Take responsibility for driving own development; Facilitate collaboration between stakeholders with common objectives. For more similar Job Listings, please visit the following link: https://www.linkedin.com/company/scloudin-software-solutions-pvt-ltd/posts/?feedView=all Show more Show less

Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Solution Architect – SCPAY SCPAY – Programme Managers Group Payments Product Development Heads Group Cash Operations Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Risk Management Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels Ensure business continuity and disaster recovery planning for the entire technology portfolio Governance Promote an environment where compliance with internal control functions and the external regulatory framework Job Summary Strategy Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities. Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls Business Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams Ensure delivery to business meeting time, cost and high quality constraints Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems Thrive an ecosystem of innovation and enabling business through technology Processes Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that develop/enhance core product capabilities ensure compliance to Regulatory mandates support operational improvements, process efficiencies and zero touch agenda build payments platform to align with latest technology & architecture trends, improved stability and scale Interface with business & technology leaders of other SCB systems for collaborative delivery. Key Responsibilities Processes Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that develop/enhance core product capabilities ensure compliance to Regulatory mandates support operational improvements, process efficiencies and zero touch agenda build payments platform to align with latest technology & architecture trends, improved stability and scale Interface with business & technology leaders of other SCB systems for collaborative delivery. People & Talent Employee, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners. Bridge skill / capability gaps through learning and development Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team Ensure the optimal blend and balance of in-house and vendor resources Skills And Experience Java / Spring Boot Kafka Streams, REST, JSON Design Principle Hazelcast & ELK Oracle & Postgres Qualifications Minimum 10 yrs of experience in the Dev role ,Payment background and stakeholders management, Java, Microservices and Spring boot Technical Knowledge: Java / Spring Boot, Kafka Streams, REST, JSON, Netflix Micro Services suite ( Zuul / Eureka / Hystrix etc., ), 12 Factor Apps, Oracle, PostgresSQL, Cassandra & ELK Ability to work with geographically dispersed and highly varied stakeholders Very Good communication and interpersonal skills to manage senior stakeholders and top management Knowledge on JIRA and Confluence tools are desired About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Description Description About Cloudbees CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best of breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley,Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook. WHAT YOU’LL DO! These are some of the tasks that you’ll be engaged on: Design, develop, and maintain automated test scripts using Playwright with TypeScript/JavaScript, as well as Selenium with Java, to ensure comprehensive test coverage across applications. Enhance the existing Playwright framework by implementing modular test design and optimizing performance, while also utilizing Cucumber for Behavior-Driven Development (BDD) scenarios. Execute functional, regression, integration, performance, and security testing of web applications, APIs and microservices. Collaborate in an Agile environment, participating in daily stand-ups, sprint planning, and retrospectives to ensure alignment on testing strategies and workflows. Troubleshoot and analyze test failures and defects using debugging tools and techniques, including logging and tracing within Playwright, Selenium, Postman, Grafana, etc. Document and report test results, defects, and issues using Jira and Confluence, ensuring clarity and traceability for all test activities. Implement page object models and reusable test components in both Playwright and Selenium to promote code reusability and maintainability. Integrate automated tests into CI/CD pipelines using Jenkins and GitHub Actions, ensuring seamless deployment and testing processes. Collaborate on Git for version control, managing branches and pull requests to maintain code quality and facilitate teamwork. Mentor and coach junior QA engineers on best practices for test automation, Playwright and Selenium usage, and CI/CD workflows. Research and evaluate new tools and technologies to enhance testing processes and coverage. WHAT DO YOU NEED TO SHINE IN THIS ROLE? Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience. At least 5 years of experience in software testing, with at least 3 years of experience in test automation. Ability to write functional test, test plan and test strategies Ability to configure test environment and test data using automation tools Experience in creation of an automated regress / CI test suite using Cucumber with Playwright (Preferred) or Selenium and Rest APIs Proficient in one or more programming languages - Java, Javascript or Typescript. Experience in testing web applications, APIs, and microservices using various tools and frameworks such as Selenium, Cucumber etc. Experience in testing SAST/DAST tools (Preferred) Experience in working with cloud platforms such as AWS, Azure, GCP, etc. Experience in working with CI/CD tools such as Jenkins, GitLab, GitHub, etc. Experience in writing queries and working with databases such as MySQL, MongoDB, Neo4j, Cassandra etc. Experience in working with tools such as Postman, JMeter, Grafana, etc. Exposure to Security standards and Compliance Experience in working with Agile methodologies such as Scrum, Kanban, etc. Ability to work independently and as part of a team. Ability to learn new technologies and tools quickly and adapt to changing requirements. Highly analytical mindset, logical approach to find solutions and perform root cause analysis Able to prioritize between critical and non critical path items Excellent communication skills with ability to communicate test results to stakeholders in the functional aspect of the system and its impact. What You’ll Get Highly competitive compensation, benefits, and vacation package Ability to work for one of the fastest growing companies with some of the most talented people in the industry Team outings Fun, Hardworking, and Casual Environment Endless Growth Opportunities We have a culture of movers and shakers and are leading the way for everyone else with a vision to transform the industry. We are authentic in who we are. We believe in our abilities and strengths to change the world for the better. Being inclusive and working together is at the heart of everything we do. We are naturally curious. We ask the right questions, challenge what can be done differently and come up with intelligent solutions to the problems we find. If that’s you, get ready to bee impactful and join the hive. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com. We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/. In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en Signs of a Recruitment Scam Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com” Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work. If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact. You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”. You are asked for cell phone account information. Show more Show less

Description Description About Cloudbees CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best of breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley,Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook. WHAT YOU’LL DO! These are some of the tasks that you’ll be engaged on: Design, develop, and maintain automated test scripts using Playwright with TypeScript/JavaScript, as well as Selenium with Java, to ensure comprehensive test coverage across applications. Enhance the existing Playwright framework by implementing modular test design and optimizing performance, while also utilizing Cucumber for Behavior-Driven Development (BDD) scenarios. Execute functional, regression, integration, performance, and security testing of web applications, APIs and microservices. Collaborate in an Agile environment, participating in daily stand-ups, sprint planning, and retrospectives to ensure alignment on testing strategies and workflows. Troubleshoot and analyze test failures and defects using debugging tools and techniques, including logging and tracing within Playwright, Selenium, Postman, Grafana, etc. Document and report test results, defects, and issues using Jira and Confluence, ensuring clarity and traceability for all test activities. Implement page object models and reusable test components in both Playwright and Selenium to promote code reusability and maintainability. Integrate automated tests into CI/CD pipelines using Jenkins and GitHub Actions, ensuring seamless deployment and testing processes. Collaborate on Git for version control, managing branches and pull requests to maintain code quality and facilitate teamwork. Mentor and coach junior QA engineers on best practices for test automation, Playwright and Selenium usage, and CI/CD workflows. Research and evaluate new tools and technologies to enhance testing processes and coverage. WHAT DO YOU NEED TO SHINE IN THIS ROLE? Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience. At least 5 years of experience in software testing, with at least 3 years of experience in test automation. Ability to write functional test, test plan and test strategies Ability to configure test environment and test data using automation tools Experience in creation of an automated regress / CI test suite using Cucumber with Playwright (Preferred) or Selenium and Rest APIs Proficient in one or more programming languages - Java, Javascript or Typescript. Experience in testing web applications, APIs, and microservices using various tools and frameworks such as Selenium, Cucumber etc. Experience in testing SAST/DAST tools (Preferred) Experience in working with cloud platforms such as AWS, Azure, GCP, etc. Experience in working with CI/CD tools such as Jenkins, GitLab, GitHub, etc. Experience in writing queries and working with databases such as MySQL, MongoDB, Neo4j, Cassandra etc. Experience in working with tools such as Postman, JMeter, Grafana, etc. Exposure to Security standards and Compliance Experience in working with Agile methodologies such as Scrum, Kanban, etc. Ability to work independently and as part of a team. Ability to learn new technologies and tools quickly and adapt to changing requirements. Highly analytical mindset, logical approach to find solutions and perform root cause analysis Able to prioritize between critical and non critical path items Excellent communication skills with ability to communicate test results to stakeholders in the functional aspect of the system and its impact. What You’ll Get Highly competitive compensation, benefits, and vacation package Ability to work for one of the fastest growing companies with some of the most talented people in the industry Team outings Fun, Hardworking, and Casual Environment Endless Growth Opportunities We have a culture of movers and shakers and are leading the way for everyone else with a vision to transform the industry. We are authentic in who we are. We believe in our abilities and strengths to change the world for the better. Being inclusive and working together is at the heart of everything we do. We are naturally curious. We ask the right questions, challenge what can be done differently and come up with intelligent solutions to the problems we find. If that’s you, get ready to bee impactful and join the hive. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com. We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/. In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en Signs of a Recruitment Scam Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com” Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work. If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact. You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”. You are asked for cell phone account information. Show more Show less

Overview We are PepsiCo. We are game changers, mountain movers, and history makers. Our diverse team spans 200 countries, united by shared vision and goals. That’s why we Perform with Purpose. Together, we blaze new trails, achieve success, celebrate victories, and never settle for second best. At PepsiCo, we are committed to excelling both individually and as a team, strengthening our company as a whole. Are you hungry to be a part of the world’s largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. The Digital Products and Applications team within PepsiCo’s global Strategy and Transformation group is tasked with articulation of the vision, execution and implementing PEP’s next generation global digital products and data infrastructure. The UX Design team is not only responsible for software design solutions but will also be accountable for the resultant business improvement and outcomes. Responsibilities You will participate in the entire design process of our digital products & services from initial research, ideation, and conceptualization to design, user testing and validation Lead and mentor a team of UX designers to ensure the delivery of high-quality, user-centered design solutions that align with business goals and user needs. You will plan and conduct Primary and Secondary Research. You will synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions You will apply Human-Centered Design and UX Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. You will plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. You will create project deliverables: such as low and hi fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge. Coordinate work activities with your digital team, Business teams, other IT services and as required. Communicate with business stakeholders in the process of Service Design, training and knowledge transfer. Influence product teams through user centric design. Qualifications 12+ years of experience designing digital products & services as part of a multidisciplinary team. Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. Proven experience in leading and mentoring a team of UX designers to deliver high-quality, user centered design solutions that align with business goals and user needs. Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, User testing) Experience in designing, building and managing a Design System across our eco-system of products and services Experience leading digital product design, leading other designers to Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities Experience with Agile and SAFe methodology for teamwork and analytics ‘product’ creation. Fluent in Azure DevOps, Jira, Confluence. Experience creating a project vision, execution, and overall quality. Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis. Experience advocating a User Centric Design approach that help in understanding the needs, pain point and desires of our users Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid Experience with workshop planning and facilitation. Please apply with a portfolio that shows your latest works and achievements. Show more Show less

Responsibilities Develop automation scripts and infrastructure as code to deploy and manage cloud-based services Create technical artefacts related asset built Work with TEST/SRE team to resolve identified bugs and issues based on criticality Ensure code is written with security first principle and adherence to cloud design pattern Required Skills: Very good knowledge of Azure platform(5+Yrs) Experience in IaC using Terraform and Azure(bicep/ARM)(3+Yrs) Experience with Scripting in PowerShell. Experience in building Cloud Automation using Function , Azure Automate , Logic-Apps Experience with Containers Services (K8S, AKS, ACS) Hands-on experience with Atlassian stack (Jira, Confluence) Good understanding of software development practices including source code management(Git/Bitbucket), Agile principles, Scrum and Kanban Good knowledge of CI/CD practices and tools (Azure CI/CD/GitLab/GitHub) 🔶 Experience: 5-8 Years 🔶Location: Artha SEZ, Greater Noida West 𝐒𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐦𝐞 𝐭𝐨 📩 𝐫𝐢𝐲𝐚𝐧𝐬𝐡𝐢@𝐞𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐬.𝐢𝐧 𝐭𝐨𝐝𝐚𝐲 𝐚𝐧𝐝 𝐛𝐞𝐜𝐨𝐦𝐞 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐚 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐭𝐞𝐚𝐦! Show more Show less

Job Description Job Title: L2 Support Engineer Location: India Job Type: Full-time Department: IT/Technical Support Job Summary We are seeking a skilled and motivated L2 Support Engineer to join our IT team. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to work independently as well as part of a team. The L2 Support Engineer will be responsible for providing second-level support for various IT issues, ensuring timely resolution of incidents, and maintaining high levels of customer satisfaction. Key Responsibilities Incident Management: Respond to and resolve incidents and service requests in a timely manner, ensuring adherence to SLAs. Technical Support: Provide second-level support for software and network issues, escalating complex problems to L3 support or relevant teams when necessary. Troubleshooting: Diagnose and troubleshoot technical issues, to identify root causes and implement effective solutions. Documentation Maintain detailed documentation of incidents, service requests, and resolutions in the ticketing system. Confluence page creation for different applications Collaboration: Work closely with L1 support, L3 support, and other IT teams to coordinate efforts and ensure seamless service delivery. Monitoring: Monitor system performance and network health, proactively identifying potential issues and addressing them before they impact users. Customer Service: Provide excellent customer service, maintaining a professional and positive attitude when dealing with end-users and stakeholders. Knowledge Sharing: Contribute to the development and maintenance of the internal knowledge base by documenting known issues and solutions in Confluence pages. Technical Skills ServiceNow and JIRA AWS (ECS, Cloudwatch, Lambda,DynamoDB,Route53,SQS,SNS,S3 bucket) Cloudflare & Basic web security Confluence Monitoring Tools: Dynatrace, Quantum matrics Sitecore Github DNS knowledge Serverless microServices based application knowledge Windows server knowledge Soft Skills Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Customer-oriented mindset with a focus on providing exceptional service. Additional Information Work Hours: UK shift Being part of the afterhours support ROTA Show more Show less