4451 Confluence Jobs - Page 11

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary The Genesys Data & Analytics Team The Data & Analytics team is a central team comprised of Data Engineering, Data Platform/Technologies, Data Analytics, Data Science, Data Product, and Data Governance practices. This mighty team serves the enterprise that includes sales, finance, marketing, customer success, product and more. The team serves as a core conduit and partner to operational systems that run the business including Salesforce, Workday and more. The IT Manager of Analytics plays a pivotal role within the Enterprise Data & Analytics organization at Genesys. This role is responsible for leading a team of analysts and driving delivery of impactful analytics solutions that support enterprise functions including sales, finance, marketing, customer success, and product teams. This leader will oversee day-to-day analytics operations, coach and mentor a team of analysts, and collaborate closely with stakeholders to ensure alignment of analytics deliverables with business goals. The ideal candidate brings hands-on analytics expertise, a passion for data storytelling, and a track record of managing successful analytics teams. This position offers flexible work arrangements and may be structured as either hybrid or fully remote Responsibilities Lead and mentor a team of analytics professionals, fostering a collaborative and high-performing culture. Promote & drive best practices in analytics, data visualization, automation, governance, and documentation. Translate business needs into actionable data insights through dashboards, visualizations, and storytelling. Partner with enterprise functions to understand goals, define key metrics, and deliver analytics solutions that inform decision-making. Manage and prioritize the team’s project backlog, ensuring timely and quality delivery of analytics products. Collaborate with data engineering and platform teams to ensure scalable and reliable data pipelines and sources. Contribute to the development and maintenance of a shared analytics framework and reusable assets. Advocate for self-service analytics and data literacy across the business. Ensure compliance with data privacy, governance, and security policies. Requirements 7+ years relevant experience with Bachelor's / Master's degree in a natural science (computer science, data science, math, statistics, physics. etc.) Proven ability to lead and inspire analytics teams, delivering results in a fast-paced, cross-functional environment. Strong proficiency in BI and visualization tools (e.g., Looker, Tableau, QuickSight, Power BI). Solid understanding of cloud data platforms and big data ecosystems (e.g., AWS, Snowflake, Databricks). Strong business acumen and the ability to communicate technical concepts clearly to non-technical stakeholders. Experience building and managing stakeholder relationships across multiple departments. Adept at SQL and data modeling principles Experience with statistical scripting languages (Python preferred) Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence). Demonstrates a results-oriented mindset, take thoughtful risks, and approach challenges with humility and a hands-on, resourceful attitude Preferred Qualifications Creative, innovative and solution design thinking: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable Excellent critical thinking, problem solving and analytical skills with a keen attention to detail. Skilled at running cross-functional relationships and communicating with leadership across multiple organizations Strong team player: ability to lead peers in accomplishment of common goals. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Show more Show less

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary The Genesys Data & Analytics Team The Data & Analytics team is a central team comprised of Data Engineering, Data Platform/Technologies, Data Analytics, Data Science, Data Product, and Data Governance practices. This mighty team serves the enterprise that includes sales, finance, marketing, customer success, product and more. The team serves as a core conduit and partner to operational systems that run the business including Salesforce, Workday and more. The IT Manager of Analytics plays a pivotal role within the Enterprise Data & Analytics organization at Genesys. This role is responsible for leading a team of analysts and driving delivery of impactful analytics solutions that support enterprise functions including sales, finance, marketing, customer success, and product teams. This leader will oversee day-to-day analytics operations, coach and mentor a team of analysts, and collaborate closely with stakeholders to ensure alignment of analytics deliverables with business goals. The ideal candidate brings hands-on analytics expertise, a passion for data storytelling, and a track record of managing successful analytics teams. This position offers flexible work arrangements and may be structured as either hybrid or fully remote Responsibilities Lead and mentor a team of analytics professionals, fostering a collaborative and high-performing culture. Promote & drive best practices in analytics, data visualization, automation, governance, and documentation. Translate business needs into actionable data insights through dashboards, visualizations, and storytelling. Partner with enterprise functions to understand goals, define key metrics, and deliver analytics solutions that inform decision-making. Manage and prioritize the team’s project backlog, ensuring timely and quality delivery of analytics products. Collaborate with data engineering and platform teams to ensure scalable and reliable data pipelines and sources. Contribute to the development and maintenance of a shared analytics framework and reusable assets. Advocate for self-service analytics and data literacy across the business. Ensure compliance with data privacy, governance, and security policies. Requirements 7+ years relevant experience with Bachelor's / Master's degree in a natural science (computer science, data science, math, statistics, physics. etc.) Proven ability to lead and inspire analytics teams, delivering results in a fast-paced, cross-functional environment. Strong proficiency in BI and visualization tools (e.g., Looker, Tableau, QuickSight, Power BI). Solid understanding of cloud data platforms and big data ecosystems (e.g., AWS, Snowflake, Databricks). Strong business acumen and the ability to communicate technical concepts clearly to non-technical stakeholders. Experience building and managing stakeholder relationships across multiple departments. Adept at SQL and data modeling principles Experience with statistical scripting languages (Python preferred) Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence). Demonstrates a results-oriented mindset, take thoughtful risks, and approach challenges with humility and a hands-on, resourceful attitude Preferred Qualifications Creative, innovative and solution design thinking: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable Excellent critical thinking, problem solving and analytical skills with a keen attention to detail. Skilled at running cross-functional relationships and communicating with leadership across multiple organizations Strong team player: ability to lead peers in accomplishment of common goals. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Show more Show less

Job Title: Technical Writer / Proposal Writer – Knowledge Enablement & Shoring Transformation Location: India (Hybrid / Remote) About the Role: We are looking for a detail-oriented and versatile Technical Writer / Proposal Writer to support the documentation, formatting, and customization of success stories, case studies, proposals, and solutioning assets aligned to shoring transformation efforts. This role will work closely with solution teams, delivery experts, and transformation stakeholders to translate complex technical and functional outcomes into clear, compelling, and market-ready content. The writer will also help create and maintain standardized templates and reusable components to support proposal and collateral development across industries and regions Key Responsibilities: · Draft, edit, and format customer success stories, solution snapshots, and internal case studies in collaboration with solution and delivery teams. · Customize existing content to meet market-specific or account-specific requirements in coordination with the transformation office and presales. · Assist in preparing collateral for proposals, RFP responses, executive briefings, and client presentations. · Maintain and enhance a central library of reusable content, templates, and brand-aligned materials. · Ensure that all documentation adheres to company standards of quality, clarity, consistency, and visual presentation. · Collaborate with knowledge managers, proposal leads, and marketing to align tone, structure, and messaging. · Track and document updates to content based on feedback, solution evolution, or market demands. · Conduct periodic reviews and content audits to maintain relevance, accuracy, and usability. · Detail-oriented, self-motivated, and proactive communicator. · Strong team player with an ability to manage deadlines and shifting priorities. · High degree of professionalism in working with senior stakeholders across regions and functions Qualifications & Skills: · Bachelor’s or Master’s degree in Communications, English, IT, Business, or a related field. · 4–7 years of experience in technical writing, proposal writing, or presales documentation in an IT services or consulting environment. · Excellent written and visual communication skills with a strong command of grammar, formatting, and structure. · Proficiency in tools like Microsoft Word, PowerPoint, Excel, and collaborative platforms such as SharePoint, Confluence, or MS Teams. · Ability to translate complex technical and functional content into clear and persuasive narratives. · Familiarity with SAP, digital transformation themes, or IT service offerings is a strong Show more Show less

Job Title: Product Manager Location: Meerut Experience: 5-7 years Job Type: Full Time Sai Computers Limited (SCL) is a leading consulting firm specializing in the power sector, providing innovative solutions and strategic insights to clients across different utilities in India. At SCL, with a steadfast commitment to innovation and excellence and a commitment to leverage data-driven approaches we differentiate ourselves through our relentless pursuit of excellence and our unwavering dedication to our clients' success. With more than 40 years of experience, offices in 100+ cities, our 2500+ team members of industry experts, data scientists, and engineers and field executives work tirelessly to develop and deploy innovative solutions to empower energy companies, utilities, and policymakers to navigate the complexities of the modern energy landscape with confidence and clarity. SCL Focus areas are: Input Based Distribution Franchisee Advanced Analytics • Digital Products • Operations Role Description: We are seeking a highly motivated and strategic Product Manager with 5–7 years of experience to lead the development and enhancement of our products. You will work closely with cross-functional teams including engineering, design, marketing, sales, and customer success to drive product initiatives from conception to launch. The ideal candidate is customer-obsessed, data-driven, and passionate about creating innovative solutions that deliver measurable business impact. Selected candidate’s day-to-day responsibilities include: • Define and drive the product roadmap aligned with business goals and customer needs. • Translate product strategy into detailed requirements and prototypes. • Lead cross-functional teams through the full product lifecycle — discovery, definition, development, launch, and iteration. • Conduct customer research, market analysis, and competitive benchmarking to identify opportunities. • Prioritize features based on business value, user needs, and technical feasibility. • Collaborate with engineering teams to ensure timely and high-quality delivery. • Analyze product performance metrics and gather feedback to continuously improve the product. • Act as the voice of the customer within the organization. • Partner with marketing and sales teams to develop go-to-market strategies and support product launches. • Manage stakeholder expectations and communicate product updates effectively. Requirements: • 5–7 years of professional experience as a Product Manager or similar role. • Proven track record of successfully managing all stages of the product lifecycle. • Strong understanding of Agile/Scrum development methodologies. • Excellent communication, organizational, and leadership skills. • Strong problem-solving skills and willingness to think outside the box. • Ability to work effectively with cross-functional teams in a matrixed environment. • Data-driven mindset with proficiency in product analytics and KPIs. • Ability to handle multiple priorities and thrive in a fast-paced environment. • Familiarity with product management tools like JIRA, Confluence, or similar. Note: Interested candidates can mail their CV to sunil.sharma@thesaicomputers.com with the subject as Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Schedule: Morning shift Work Location: In person Speak with the employer +91 9258211535

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: BE / B.Tech / M.Tech / MCA Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. He should be comfortable for Task Planning and its execution during any planned activity. Can Provide Level 1 and Level 2 technical support based on his actual role, investigate and resolve technical issues. Performing sanity checks for the services. Perform root cause analysis for production errors. Should be open to work in 24x7 shifts. Self-motivated, ability to do multitasking efficiently. Knowledge on Incidents and escalation practices. Should have worked in project management tools like confluence, JIRA. Excellent written and oral communication skills Ability to balance and prioritise work. Strong analytical and debugging skills. Excellent multitasking skills and communication skills - both verbal and written. Ability to understand architectural designs. Ability to work under high-pressure and agile environment Ability to work independently and as part of a team Open to work in weekends/non-working hours whenever required Why join us Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Company Description We’re hiring a Business Analyst Trainer to equip students with real-world skills in business process mapping, requirements gathering, and documentation. Ideal for someone who loves mentoring and simplifying concepts. Roles & Responsibilities Conduct training on Business Analyst tools, documentation, and techniques. Teach modules like BRD, FRD, Use Cases, and Flowcharts. Include real-time projects and industry scenarios. Provide practical assignments and feedback sessions. Assist with resume building and interview preparation. Requirements 6–10 years of industry or teaching experience as a Business Analyst. Knowledge of JIRA, Confluence, Agile, and SDLC. Effective communication and delivery skills. Preferred Qualities Passion for teaching and mentoring. Ability to simplify complex topics. Comfortable with live coding and interactive teaching. To Apply: Send your CV to chaitanya21@arboracademy.in Show more Show less

JOB TITLE: Test Automation Engineer EXPERIENCE: 6+ years Job Description We are looking for a passionate and skilled Test Automation Engineer to join our QA team. The ideal candidate will have strong experience in designing, developing, and maintaining automation frameworks and test scripts across Web, API, and Performance testing. You will work closely with the QA and Development teams to ensure high product quality through effective and efficient test automation. MANDATORY REQUIREMENTS: 5+ years of hands-on experience in test automation across Web, API, and database layers. Strong programming skills in Java (preferred), with working knowledge of Python and JavaScript. Proficient in automation tools and frameworks such as Selenium, Selenide, TestNG, Cucumber, and Karate. Deep understanding of API testing using Rest Assured and Postman. Experience working with Maven, POM structure, and generating reports with Allure. Good working knowledge of SQL and experience testing data from MySQL databases. Familiarity with CI/CD tools and version control systems including Jenkins, Git, and GitHub. Exposure to test management and documentation tools such as JIRA and Confluence Understanding of BDD/TDD methodologies and experience working in Agile development environments. Experience using Selenium Grid for distributed test execution. Knowledge of Salesforce (SFDC) and Oracle Fusion Cloud applications is a strong plus. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented OPTIONAL REQUIREMENTS (Good to Have): Experience in writing or maintaining test strategy documents, test plans, and knowledge base articles. Contributions to open-source projects or personal GitHub portfolio demonstrating test automation work. Basic understanding of Security Testing principles and tools (e.g., OWASP ZAP, Burp Suite). Exposure to AI/ML testing tools or experience in testing AI-driven features. Hands-on experience in test data management tools and strategies. Working knowledge of Docker and basic containerization concepts for test environments. ROLES AND RESPONSIBILITIES: Design and develop robust, scalable automation frameworks for Web, API, and Database testing. Develop and execute automated test scripts using tools such as Selenium, TestNG, RestAssured, and Cucumber. Implement API test automation using tools like Postman and RestAssured. Perform database validations using SQL queries as part of end-to-end testing. Integrate automated tests into CI/CD pipelines using tools such as Jenkins, GitLab CI, or equivalent. Awareness of AI-assisted development tools like GitHub Copilot is a plus. Analyze test results, identify bugs, and collaborate with developers for quick resolution. Maintain test suites and update test documentation as needed. Participate in requirement analysis and contribute to test planning and design discussions. Collaborate closely with QA and Development teams to ensure thorough test coverage and continuous quality improvements. Conduct code and script reviews to uphold automation standards and best practices. QUALIFICATION: Bachelor’s degree in Computer Science, Information Technology, or a related field Show more Show less

Candidate with strong hands-on React, Good analytical and problem solving skills. Skills in trouble shooting Applications deployed on any of the industry standard Front end React Experience in working in DevOps and Agile model Good analytical and problem solving skills. Contribute towards building strong technical team. A pragmatic approach to delivering modular and extensible code Experience in leading the module/project end to end (Estimation, Planning, Deliveries) Good knowledge on JIRA and Confluence Sound verbal and written communication to interact with global teams. Good Interpersonal skills Stakeholder management Principal responsibilities Lead and drive deliverables end to end Stakeholder management. Mentoring team members to deliver with new ways of working. Develops software solutions by studying information needs, conferring with users and various teams, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle Show more Show less

Candidate with strong hands-on React, Java, springboot, Jenkins, Git Hub, Maven Good analytical and problem solving skills. Skills in trouble shooting Applications deployed on any of the industry standard Front end React Experience in working in DevOps and Agile model Good analytical and problem solving skills. Contribute towards building strong technical team. A pragmatic approach to delivering modular and extensible code Experience in leading the module/project end to end (Estimation, Planning, Deliveries) Good knowledge on JIRA and Confluence Sound verbal and written communication to interact with global teams. Good Interpersonal skills Stakeholder management Principal responsibilities Lead and drive deliverables end to end Stakeholder management. Mentoring team members to deliver with new ways of working. Develops software solutions by studying information needs, conferring with users and various teams, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle Show more Show less

We are looking for a detail-oriented Technical Writer with experience in Laravel or backend development documentation. Your primary responsibility will be to collaborate with the development team and create high-quality, developer-friendly documentation for our internal tools, APIs, and Laravel-based codebase. This is a critical role in helping ensure technical transparency, better onboarding, and streamlined development. Key Responsibilities Understand and document existing Laravel codebases, APIs, and modules. Create structured, well-formatted documentation for internal and external developers. Write technical guides, how-tos, installation/setup manuals, and API references. Collaborate with Laravel developers to understand new features or architectural changes. Maintain and regularly update technical documents as code evolves. Follow best practices for versioning, document structure, and terminology consistency. Support QA and Product teams by explaining flows and technical requirements through documentation. Use tools like Swagger/Postman for API documentation and Markdown for code documentation. Requirements 1–3 years of experience in technical writing or software documentation. Familiarity with Laravel , PHP , REST APIs , Git , and database structure . Strong command of English and technical writing best practices. Ability to understand and break down backend logic into simple, readable formats. Experience using tools like Markdown , Swagger , Postman , ReadMe.io , or similar. Basic understanding of front-end/back-end integration and software development lifecycle (SDLC). Nice to Have Hands-on coding experience (Laravel or any backend). Experience writing developer onboarding guides and architecture overviews. Familiarity with Agile documentation workflows (e.g., Confluence, Notion). What We Offer Exposure to modern tech stacks and documentation challenges Opportunity to work closely with top developers and product teams Growth opportunities in a fast-paced FinTech environment Competitive salary and flexible work arrangements Job Types: Full-time, Permanent Pay: From ₹246,232.10 per year Benefits: Commuter assistance Health insurance Life insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Manjeri, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Show more Show less

About the Role: Product Manager to drive the development and execution of product strategies, ensuring alignment with business goals and customer needs. As a mid-senior level PM, you will be responsible for owning the product roadmap, collaborating with cross-functional teams, and delivering high-impact features that drive growth, efficiency, and user engagement. Key Responsibilities: Define and execute the product roadmap in collaboration with stakeholders. Gather and prioritize product requirements based on customer feedback, data insights, and market trends. Work closely with engineering, design, and business teams to deliver timely, high- quality products. Lead product discovery sessions and translate business needs into actionable features. Monitor product performance using KPIs and iterate accordingly. Conduct market and competitive research to identify emerging opportunities. Ensure regulatory and compliance requirements are embedded in product development (especially important in fintech). Act as the voice of the customer and advocate for best-in-class user experience. Qualifications: Has worked in zero-to-one phase of a startup. Driven teams from ideation to shipping or has been a part of the journey Bachelor’s degree in Engineering, Business, or related field; MBA is a plus. 3–5 years of experience in product management, preferably in fintech, SaaS, or digital platforms. Strong understanding of product lifecycle, agile methodologies, and modern product management tools (Jira, Confluence, Figma, etc.). Proven ability to translate strategy into product features and manage a product backlog. Analytical, problem-solving, and decision-making skills. Strong communication and stakeholder management capabilities. Hands-on experience in working with UI/UX teams and understanding of customer journey mapping. Show more Show less

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are seeking a skilled and passionate Automation Test Engineer with 2 to 4 years of experience to join our agile development team. The ideal candidate should have hands-on experience in test automation, API testing, and cloud-based environments. As an Automation Test Engineer, you will play a key role in ensuring the quality and reliability of our enterprise-grade software applications through automation, collaboration, and a deep understanding of product functionality. How will you make an impact? Participate as a scrum team member in product development ceremonies. Understand software design and evaluate features with respect to defined architecture and core strategies. Understand the product stories, requirements, needs, and expectations. Design, develop, and maintain automated test scripts for enterprise-grade software applications. Implement and execute software test cases for cloud and web-based applications Contribute to the design and implementation of the test automation framework to ensure scalability and maintainability. Conduct feature risk assessment and prepare Product Risk Assessment with peer review for respective stories. Discover and automate test cases for new product features and customer issues. Automate test cases from the test suite backlog. Participate in performance and load testing of deliverables. Contribute to QA efforts for customer issues, hotfixes, and patches. Support manual testing efforts to ensure comprehensive coverage. Participate in feature regression planning and QA of feature releases. Create and maintain documentation related to test scripts, test data, and automated testing processes. Own end-to-end delivery of features with documentation and verification. Collaborate with core team members to deliver features as a scrum team. Interface with R&D groups and support tiers. Stay up to date with the latest trends and best practices in Azure and Kubernetes. Have you got what it takes? Degree in Computer Science Engineering or similar background. 2-4 years of experience working in the software industry in Automation Testing with a solid understanding of Quality Assurance fundamentals. A strong interest in software testing and a drive to ensure product quality. Hands-on experience in test automation for enterprise-grade software using Selenium. Understanding of various Automation frameworks (BDD/TDD) and tools such as Cucumber, JUnit, or TestNG Strong programming skills in Java (preferred) or C#. Hands-on experience with API integration testing using Postman or RestAssured. Exposure to SQL and database verification. Experience in designing and executing test plans and test cases for complex server applications. Familiarity with test management tools like TestLink and X-Ray. Experience with testing public cloud infrastructures, preferably Azure. Working experience in deployment and functional testing on Azure or AWS. Solid troubleshooting, root cause analysis, and problem-solving skills. Strong interpersonal and communication skills, with the ability to influence in complex situations. Experience working in Agile/SCRUM environments. Ability to work on complex architectural projects with a proactive mindset. Proven ability to operate in a global, cross-functional environment. Effective team player with strong collaboration skills. Preferred Qualifications: Strong programming skills in Java (preferred) or C#. Scripting experience using PowerShell (preferred) or Bash. API testing experience using Postman (preferred) or RestAssured. Experience in testing cloud-native applications and knowledge of Kubernetes and Docker. Experience with Cloud Platforms such as Azure & AWS Experience with performance testing tools such as JMeter or similar. Exposure to evaluating system performance, availability, and scalability. Familiarity with tools like Git, Bamboo, and Confluence. Experience in or knowledge of Enterprise Unified Communications Infrastructures (e.g., Teams, Zoom) is a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NICE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7673 Reporting into: Tech Manager Role Type : Individual Contributor (IC) About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less

• Relevant degree or diploma in Information systems or information technology. • Five years of relevant experience • Past experience working with Atlassian tools such as Jira, Jira Service desk, and Confluence. • Microsoft MCSE certification or similar. • Past experience administering server-side technology and networked computing systems. • Familiarity with SQL and database operations. • Ability to prioritize a wide range of workloads with critical deadlines. • Availability outside of working hours to resolve emergency issues promptly. • Excellent critical thinking and problem solving skills. • Patient and professional demeanor, with a can-do attitude. Interested candidates kindly share resume on shikha@digifocal.in Show more Show less

Summary Position Summary DT-US Product Engineering - Data Scientist Manager We are seeking an exceptional Data Scientist who combines deep expertise in AI/ML with a strong focus on data quality and advanced analytics. This role requires a proven track record in developing production-grade machine learning solutions, implementing robust data quality frameworks, and leveraging cutting-edge analytical tools to drive business transformation through data-driven insights . Work you will do The Data Scientist will be responsible for developing and implementing end-to-end AI/ML solutions while ensuring data quality excellence across all stages of the data lifecycle. This role requires extensive experience in modern data science platforms, AI frameworks, and analytical tools, with a focus on scalable and production-ready implementations. Project Leadership and Management: Lead complex data science initiatives utilizing Databricks, Dataiku, and modern AI/ML frameworks for end-to-end solution development Establish and maintain data quality frameworks and metrics across all stages of model development Design and implement data validation pipelines and quality control mechanisms for both structured and unstructured data Strategic Development: Develop and deploy advanced machine learning models, including deep learning and generative AI solutions Design and implement automated data quality monitoring systems and anomaly detection frameworks Create and maintain MLOps pipelines for model deployment, monitoring, and maintenance Team Mentoring and Development: Lead and mentor a team of data scientists and analysts, fostering a culture of technical excellence and continuous learning Develop and implement training programs to enhance team capabilities in emerging technologies and methodologies Establish performance metrics and career development pathways for team members Drive knowledge sharing initiatives and best practices across the organization Provide technical guidance and code reviews to ensure high-quality deliverables Data Quality and Governance: Establish data quality standards and best practices for data collection, preprocessing, and feature engineering Implement data validation frameworks and quality checks throughout the ML pipeline Design and maintain data documentation systems and metadata management processes Lead initiatives for data quality improvement and standardization across projects Technical Implementation: Design, develop and deploy end-to-end AI/ML solutions using modern frameworks including TensorFlow, PyTorch, scikit-learn, XGBoost for machine learning, BERT and GPT for NLP, and OpenCV for computer vision applications Architect and implement robust data processing pipelines leveraging enterprise platforms like Databricks, Apache Spark, Pandas for data transformation, Dataiku and Apache Airflow for ETL/ELT processes, and DVC for data version control Establish and maintain production-grade MLOps practices including model deployment, monitoring, A/B testing, and continuous integration/deployment pipelines Technical Expertise Requirements: Must Have: Enterprise AI/ML Platforms: Demonstrate mastery of Databricks for large-scale processing, with proven ability to architect solutions at scale Programming & Analysis: Advanced Python (NumPy, Pandas, scikit-learn), SQL, PySpark with production-level expertise Machine Learning: Deep expertise in TensorFlow or PyTorch, and scikit-learn with proven implementation experience Big Data Technologies: Advanced knowledge of Apache Spark, Databricks, and distributed computing architectures Cloud Platforms: Strong experience with at least one major cloud platform (AWS/Azure/GCP) and their ML services (SageMaker/Azure ML/Vertex AI) Data Processing & Analytics: Extensive experience with enterprise-grade data processing tools and ETL pipelines MLOps & Infrastructure: Proven experience in model deployment, monitoring, and maintaining production ML systems Data Quality: Experience implementing comprehensive data quality frameworks and validation systems Version Control & Collaboration: Strong proficiency with Git, JIRA, and collaborative development practices Database Systems: Expert-level knowledge of both SQL and NoSQL databases for large-scale data management Visualization Tools: Tableau, Power BI, Plotly, Seaborn Large Language Models: Experience with GPT, BERT, LLaMA, and fine-tuning methodologies Good to Have: Additional Programming: R, Julia Additional Big Data: Hadoop, Hive, Apache Kafka Multi-Cloud: Experience across AWS, Azure, and GCP platforms Advanced Analytics: Dataiku, H2O.ai Additional MLOps: MLflow, Kubeflow, DVC (Data Version Control) Data Quality & Validation: Great Expectations, Deequ, Apache Griffin Business Intelligence: SAP HANA, SAP Business Objects, SAP BW Specialized Databases: Cassandra, MongoDB, Neo4j Container Orchestration: Kubernetes, Docker Additional Collaboration Tools: Confluence, BitBucket Education: Advanced degree in quantitative discipline (Statistics, Math, Computer Science, Engineering) or relevant experience. Qualifications: 10-13 years of experience with data mining, statistical modeling tools and underlying algorithms. 5+ years of experience with data analysis software for large scale analysis of structured and unstructured data. Proven track record of leading and delivering large-scale machine learning projects, including production model deployment, data quality framework implementation and experience with very large datasets to create data-driven insights thru predictive and prescriptive analytic models. E xtensive knowledge of supervised and unsupervised analytic modeling techniques such as linear and logistic regression, support vector machines, decision trees / random forests, Naïve-Bayesian, neural networks, association rules, text mining, and k-nearest neighbors among other clustering models. Extensive experience with deep learning frameworks, automated ML platforms, data processing tools (Databricks Delta Lake, Apache Spark), analytics platforms (Tableau, Power BI), and major cloud providers (AWS, Azure, GCP) Experience architecting and implementing enterprise-grade solutions using cloud-native ML services while ensuring cost optimization and performance efficiency Strong track record of team leadership, stakeholder management, and driving technical excellence across multiple concurrent projects Expert-level proficiency in Python, R, and SQL, with deep understanding of statistical analysis, hypothesis testing, feature engineering, model evaluation, and validation techniques in production environments Demonstrated leadership experience in implementing MLOps practices, including model monitoring, A/B testing frameworks, and maintaining production ML systems at scale. Working knowledge of supervised and unsupervised learning techniques, such as Regression/Generalized Linear Models, decision tree analysis, boosting and bagging, Principal Components Analysis, and clustering methods. Strong oral and written communication skills, including presentation skills The Team Information Technology Services (ITS) helps power Deloitte’s success. ITS drives Deloitte, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in ITS deliver services including: Security, risk & compliance Technology support Infrastructure Applications Relationship management Strategy Deployment PMO Financials Communications Product Engineering (PxE) Product Engineering (PxE) team is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. PxE enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, PxE offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development. Work Location: Hyderabad Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303069 Show more Show less

Project Description: Join this exciting team of testing professionals who serve a bank in Australia. To secure this position, you need to have a proven track record in testing banking applications as well as experience, preferably in Lending. You will be required to work with various stakeholders and have a level of familiarization with Agile testing methodologies. The work involves managing and creating testing requirements for various internal teams. Responsibilities: Test Initiation Support QA manager in test initiation phase on the requirement analysis and test effort estimation Test Plan Review and understand the project-specific business requirement Document the question and get the answer using clarification trackers Identify the testable requirements, impacted application, and process Identify the test environment and test data requirements Provide data point to QA manager to consolidate in the strategy documents Map the requirement in the traceability metrics Raise the test environment and test data requests Prepare the test cases and peer review Participate in the test review walkthroughs and capture the review comments Incorporate the review comments and baseline the test plan artefacts Test Execution Participate in the daily stand-up and raise the concerns and recommendations (if any) Work on test allocation based on the entry criteria Execute and mentor the junior resources Capture the test results and log the defects as per the defined template Participate in the defect triage and identify the resolutions with the help build team Retest and close the defects Support QA manager on the daily reports Periodically review the test results and traceability metrics and work with QA manager on any deviation (if any) Test Closure Review the traceability metrics and organise the test artifacts in the designated folders Review the exit criteria and update the checklist End state the defects with appropriate remarks Support the QA manager on the test summary report data points Participate in the retro / lesson learnt session and contribute Encourage the junior resources on their outstanding contributions Mandatory Skills Description: 2 to 4 years of experience as a Test Analyst or Engineer Exposure to SDLC and STLC Banking Experience in Lending is mandatory, and good understanding of loan lifecycle Strong Experience in the testing of Core Banking System Test methodology - Waterfall, Agile, and DevOps Testing expertise - Requirement gathering, Test planning techniques, Defect management Layer Testing experience - Presentation layer (Web GUI & Mobile application), Logical layer (APIs), and Data layer (Database & Reporting tools) Exposure to API testing tools, e.g., Postman, Soup UI Exposure to collaboration tools - ex, Jira, Confluence, Teams SharePoint Exposure to test & defect management tools - ex, ALM and Jira Clear understanding on test governance Show more Show less

Join OSF Digital this year - a globally recognised digital transformation specialist, and be part of our driven and innovative team. As a trusted Salesforce partner for over a decade, we are experts in B2B, B2C, and multi-cloud solutions. We have recently celebrated our 20th anniversary and have been steadily expanding our global presence. We are proud of our many accomplishments, including recognition in the Fast Company list of best workplaces for innovators, and in the Salesforce 2023 Partner Innovation Awards for our outstanding Multi-Cloud Digital Transformation expertise. At OSF Digital, you will collaborate with exceptional individuals who are dedicated to delivering top-quality outcomes for renowned brands worldwide. Our diverse yet tightly-knit team of over 2500 high-performing professionals operates across 50+ global offices. We foster a strong sense of teamwork, building long-term relationships with our customers. We are seeking a Project Manager to join our dynamic team. Job Role : Project Manager Job Location : India (Remote) The Project Manager at OSF Digital is responsible for the comprehensive management of projects, ensuring successful planning, execution, and closure according to strict deadlines and within budget. This role involves leading both internal teams and third-party contractors or consultants to deliver projects in line with the company's strategic goals. The Project Manager serves as the primary point of contact for clients and the internal team, managing expectations, and maintaining responsibility for all project deliverables. Key Responsibilities: Serve as the primary point of contact for clients and the internal team managing expectations communication and delivery on a daily basis. Own the project and its deliverables ensuring completion and direct communication with clients and stakeholders while defining project scope goals and deliverables in collaboration with senior management. Develop comprehensive project plans and associated documents estimating resources and participants needed and overseeing the project lifecycle using defined methodologies. Draft and submit budget proposals update financial forecasts and recommend budget changes as necessary while planning scheduling and tracking project timelines milestones and resources. Develop and deliver progress reports proposals requirements documentation and presentations ensuring clear and consistent communication channels. Proactively manage changes in project scope identify potential crises and devise contingency plans documenting all blockers changes and risks and maintaining a centralized tracker accessible to the client. Define project success criteria conduct project post-mortems and create recommendation reports to identify successful and unsuccessful project elements. Utilize tools such as Confluence for documentation ensuring all project meetings are documented and necessary parties are notified and collaborate with QA to plan and execute project demos. Address blockers with the internal team to keep the project on track ensuring all team members have necessary access to resources and send out client status reports summarizing project work budget status changes risks and action items. Understand cross-platform/project requirements and dependencies collaborating with other Project Managers and conduct weekly internal meetings to review concerns and issues with leadership and planning. Own the release management process ensuring alignment with project timelines and business objectives and oversee planning execution and post-release activities. Facilitate communication and collaboration among teams to ensure smooth and efficient release processes conducting release readiness reviews and providing regular updates to stakeholders Requirements Direct work experience in a project management capacity including all aspects of process development and execution on the SFCC platform. Strong familiarity with project management and release management software,such as Microsoft Project ServiceNOW, JIRA or similar tools. Solid working knowledge of current IT technologies across a broad range of solutions with a focus on release management processes and methodologies. Strong written and oral communication skills with strong interpersonal and operational skill sets to facilitate collaboration across teams. Ability to effectively prioritize and execute tasks in a high-pressure environment managing both project and release schedules. Extensive experience with project management practices and tools to create manage and track project performance deliverables and outcomes including release cycles. Proven ability to lead a team and drive projects to completion ensuring successful release deployments. Ability to lead development/implementation teams coordinating release activities and ensuring alignment with project timelines and business objectives. Experience in conducting release readiness reviews milestone reviews and managing post-release activities. Skilled in facilitating communication and collaboration for efficient release processes monitoring and reporting on release progress. Experience in implementing and improving release management processes and tools to enhance efficiency and effectiveness Show more Show less

Educational Qualification: Bachelors degree in Aerospace Engineering Work Experience: 23 years of experience in a relevant role, preferably within the space, satellite, or Earth observation industry. Role Description: We are looking for an Associate Product Manager to join our Ground Software team and drive the execution of mission-critical software projects for satellite operations. The ideal candidate will coordinate across engineering, product, and mission teams to ensure timely delivery, clear communication, and alignment through all phases of development. Responsibilities and Duties: Own end-to-end project execution for Ground Software initiatives, ensuring timely delivery across application development, deployment, and mission-critical services. Collaborate closely with GSS engineers to scope, prioritise, and track tasks related to satellite tasking, data processing, and operational tooling. Manage sprint planning, daily stand-ups, and retrospectives while ensuring alignment with broader mission timelines and deliverables. Maintain technical fluency in areas such as API design, cloud infrastructure (AWS/Kubernetes), and data handling to effectively coordinate cross-functional discussions. Identify and mitigate risks related to software integration, scalability, and satellite-ground interface reliability. Act as the bridge between engineering, product, and mission operations, ensuring that software development aligns with evolving satellite needs and system constraints. Facilitate and drive effective communication with Satellite Operations, Mission Planning and Platform teams. Come up with a breakdown of high-level requirements into tasks that can be translated into optimistic yet realistic milestones and schedules. Translate requirements into structured development milestones and interface specifications across frontend, backend, and infrastructure teams. Ensure compliance with test plans and standard operating procedures in accordance with industry standards to develop robust firmware updates to the satellite. Desirable Skills and Certifications: Familiarity with Jira/Confluence Candidate Acumen: Proactive and self-motivated with a passion for ground software and its applications in space. Strong problem-solving skills and ability to think creatively. Adaptable and able to thrive in a fast-paced, evolving industry. Team player with the ability to work effectively across different departments. Clear communicator with strong documentation skills, able to translate technical inputs into actionable project plans. Benefits: Health insurance coverage Unlimited leaves & flexible working hours Role-based remote work and work-from-home benefit Relocation assistance Professional Mental Wellness services Creche facility for primary caregivers (limited to India) Employee Stock Options for all hires

Job Description Senior Manager, Agile Coach THE OPPORTUNITY Based in Hyderabad, join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Lead an Organization driven by digital technology and data-backed approaches that supports a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be the leaders who have a passion for using data, analytics, and insights to drive decision-making, which will allow us to tackle some of the world's greatest health threats. Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. AN integral part of the our company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview As an Agile Coach, you will be responsible for task management, Agile coaching, workshop coordination, and the documentation of success stories. You will play a critical role in promoting a structured and collaborative work environment, ensuring that our teams remain aligned with business goals and objectives. Your organizational skills and attention to detail will be essential as you help facilitate effective communication and accountability within and across teams. What Will You Do In The Role Task and Workflow Management Organize, document, and prioritize tasks across multiple projects using Agile tools like Jira. Collaborate with team members to ensure proper task tracking, create status reports, and regularly groom backlogs. Manage team workflows to ensure timely completion of tasks aligned with priority objectives. Agile Coaching and Team Support Act as an Agile Coach, fostering a structured, efficient, and collaborative work environment. Facilitate Agile ceremonies such as sprint planning, retrospectives, and daily stand-ups as needed. Provide guidance on best practices for task management and professional workflow organization. Workshop and Engagement Coordination Organize, manage, and follow through on workshops with divisional customers, internal product teams, and vendors. Coordinate logistics, agendas, and documentation for workshops, ensuring that outcomes are actionable and tracked. Serve as the point of contact to ensure workshops are aligned with strategic objectives and team priorities. Success Story Documentation and Communication Identify and document success stories arising from team engagements and deliverables. Publish and share success stories within the organization, highlighting the impact of the team’s work. Support the team in preparing impactful presentations and reports for internal stakeholders. Reporting and Communication Prepare and publish periodic status reports that detail team progress and achievements. Ensure clear and consistent communication among the Strategy and Architecture team, divisional customers, and internal product teams. Drive accountability and transparency by maintaining updated project plans and dashboards. What Should You Have Experience Minimum of 5 years in Agile project management, team coordination, or a related role. Agile Expertise Deep understanding of Agile principles, tools, and methodologies (e.g., Scrum, Kanban). Organizational Skills Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines. Communication Exceptional written and verbal communication skills, able to synthesize complex information into clear, actionable updates. Technical Tools Proficient in tools like Jira, Confluence, Microsoft Office Suite, and other collaboration platforms. Leadership Ability to inspire and guide cross-functional teams in a matrixed environment. Problem-Solving A proactive approach to identifying challenges and driving solutions. Preferred Skills Familiarity with architecture or related technical disciplines. Experience coordinating workshops, forums, and cross-functional engagements. Demonstrated ability to document and publish success stories or impact reports. Exposure to enterprise-level environments with multiple stakeholders. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Capability Development, Change Management, Classroom Delivery, Client Counseling, Learning Design, Methodical Approach, Organizational Structures, Teaching Preferred Skills Job Posting End Date 07/18/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R345605 Show more Show less

Experience required: 7+ years Core Generative AI & LLM Skills: * 5+ years in Software Engineering, 1+ year in Generative AI. * Strong understanding of LLMs, prompt engineering, and RAG. * Experience with multi-agent system design (planning, delegation, feedback). * Hands-on with LangChain (tools, memory, callbacks) and LangGraph (multi-agent orchestration). * Proficient in using vector DBs (OpenSearch, Pinecone, FAISS, Weaviate). * Skilled in Amazon Bedrock and integrating LLMs like Claude, Titan, Llama. * Strong Python (LangChain, LangGraph, FastAPI, boto3). * Experience building MCP servers/tools. * Designed robust APIs, integrated external tools with agents. * AWS proficiency: Lambda, API Gateway, DynamoDB, S3, Neptune, Bedrock Agents * Knowledge of data privacy, output filtering, audit logging * Familiar with AWS IAM, VPCs, and KMS encryption Desired Skills: * Integration with Confluence, CRMs, knowledge bases, etc. * Observability with Langfuse, OpenTelemetry, Prompt Catalog * Understanding of model alignment & bias mitigation

Job Description Serve as a Scrum master for multiple scrum teams, with a focus on coaching the team on agile values and principles and the ensuing practices. Keep engineering side of project on schedule, and all parties on track and informed Coordinate dependencies, keep track of the critical path, and expose risk to roadmap Work closely with the Engineering team to understand the product & technology Work collaboratively with stakeholders to identify and mitigate risks. Negotiate, plan, and manage all release activities Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification list Skills And Experience Minimum 5 to 7 years of experience as Scrum master (some experience as a Developer or Quality assurance/testing) At least one agile certification (CSM, SAFe SM, SAFe RTE, ICP-ACC etc) Experience of stakeholder management and release management activities Experience of Atlassian JIRA, Confluence, Trello Experience in overseeing agile cross-functional teams including Developers, QA, Tech Writers, UX, etc. Ability to function in a team-oriented environment and influence staff, colleagues, and superiors Show more Show less

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: He/She/They will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Educational qualification: BE / B.Tech / M.Tech / MCA Good knowledge of Linux environment and having an idea about shell scripting. Good knowledge of SQL. Basic knowledge of AWS. Basic knowledge of Java. Rest API working experience to execute curl, analysing request and response, HTTP codes etc. Should be familiar with regular networking protocols (DNS, HTTP(S), SSH, FTP, SMTP) and its use cases. He should be comfortable for Task Planning and its execution during any planned activity. Can Provide Level 1 and Level 2 technical support based on his actual role, investigate and resolve technical issues. Performing sanity checks for the services. Perform root cause analysis for production errors. Should be open to work in 24x7 shifts. Self-motivated, ability to do multitasking efficiently. Knowledge on Incidents and escalation practices. Should have worked in project management tools like confluence, JIRA. Excellent written and oral communication skills Ability to balance and prioritise work. Strong analytical and debugging skills. Excellent multitasking skills and communication skills - both verbal and written. Ability to understand architectural designs. Ability to work under high-pressure and agile environment Ability to work independently and as part of a team Open to work in weekends/non-working hours whenever required Why join us · Because you get an opportunity to make a difference, and have a great time doing that. · You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. · You should work with us if you think seriously about what technology can do for people. · We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

• 4–5 years of experience in product/business analysis, fintech consulting, or solutioning. • Strong understanding of BaaS workflows, APIs, and integration models. • Proficiency with JIRA, Confluence, Postman, Excel, Miro/Figma.

• 4–5 years of experience in product/business analysis, fintech consulting, or solutioning. • Strong understanding of BaaS workflows, APIs, and integration models. • Proficiency with JIRA, Confluence, Postman, Excel, Miro/Figma.

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Delivery(RPA) . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. With offices in the US, Canada, Mexico & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress. Please follow us here: Website: cloudlabsit.com LinkedIn: CloudLabs Inc Email us : info@cloudlabsit.com What we offer: We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate. Flexible remote work. Competitive pay package. Attractive policy, medical insurance benefits, industry leading trainings. Opportunity to work remotely is available. Job Description: 6+ years of experience in Manual Testing and Salesforce Marketing Cloud. Strong proficiency in the Salesforce platform, including Sales Cloud, Service Cloud, Lightning Experience, Understanding of Apex a plus Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Demonstrated expertise in test planning, test case design, and test execution. Excellent analytical and problem-solving skills, with a keen attention to detail. Ability to work independently and effectively in a fast-paced environment, managing multiple priorities simultaneously. Lead the testing efforts for Salesforce projects, including test planning, test case development, execution, and reporting. Collaborate with cross-functional teams to ensure the quality and reliability of Salesforce applications. Good Analytical and logical thinking Experience to work in Agile process. Experience to work on JIRA and Confluence tools. Experience : Minimum 6 years of relevant experience. Job Type : Remote. Location : India only. Show more Show less