2940 Conflict Resolution Jobs - Page 30

As a Site Supervisor, your primary responsibility will be to oversee and coordinate all construction site activities to ensure that projects are completed on time, within budget, and in compliance with safety regulations and quality standards. You will be in charge of managing construction workers, subcontractors, and other personnel to ensure that work is performed efficiently and safely. Your key responsibilities will include supervising construction activities by overseeing the work of construction workers, subcontractors, and other personnel to ensure tasks are completed accurately and according to project plans. You will also be responsible for ensuring safety compliance by implementing and enforcing safety procedures, inspecting equipment, and training workers on safety protocols. Additionally, you will be tasked with managing project timelines and budgets by tracking progress, scheduling work, and ensuring projects stay on schedule and within budget. Monitoring project quality will also be a crucial part of your role, where you will inspect completed work, check against blueprints and specifications, and ensure that quality standards are met. Managing construction materials will also fall under your purview, as you will be responsible for ordering and managing the delivery of construction materials to ensure a smooth workflow. You will also be required to prepare reports by maintaining records of work progress, safety inspections, and other site-related information. Problem-solving skills will be essential in your role as you will need to address issues and make decisions to ensure that projects are completed successfully. Effective communication and leadership will also be key, as you will need to communicate with workers, subcontractors, clients, and other stakeholders, and lead the team to achieve project goals. Other relevant aspects of your role will include interpreting plans and blueprints, providing on-the-job training and mentorship to construction workers, addressing and resolving conflicts among workers or subcontractors, as well as being trained in basic first aid and emergency protocols. In essence, as a Site Supervisor, you will be a crucial leader on a construction site, responsible for ensuring the safe, efficient, and timely completion of projects.,

Role Description This is a full-time on-site role for a Supervisor, located in Mumbai. The Supervisor will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining inventory levels. The individual will also be responsible for implementing company policies, handling customer inquiries and complaints, and ensuring compliance with health and safety regulations. Qualifications Experience in team management, staff supervision, and scheduling Customer service and conflict resolution skills Knowledge of inventory management and stock replenishment Strong communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks Basic understanding of health and safety regulations Previous experience in retail or supermarket operations is a plus High school diploma or equivalent; additional qualifications in management or related fields are an advantage Show more Show less

The Site Supervisor position based in Bardez for civil and finishing works is a full-time on-site role that requires overseeing and managing construction sites effectively. Your primary responsibilities will include ensuring projects are completed on time and within budget. You will be required to coordinate with workers, subcontractors, and suppliers, ensuring compliance with safety regulations, conducting site inspections, and promptly resolving any issues that may arise during the construction process. Additionally, you will be responsible for maintaining project documentation and providing progress reports to senior management. It is essential that candidates for this role are located in Goa. To excel in this role, you should possess project management and site supervision skills, a strong knowledge of safety regulations and compliance, excellent problem-solving and conflict resolution abilities, effective communication and coordination skills, and relevant experience in the construction industry. The ability to work independently, manage multiple tasks simultaneously, and hold certifications or qualifications in construction management or a related field are also preferred qualifications for this position.,

Role: Area Sales Manager Level: Assistant Manager/Deputy Manager Reporting To: Senior Manager - Franchise Location: Pune About the Function: The Holidays business caters to diverse segments of travelers worldwide. It offers dynamic or customized travel and tour packages, allowing consumers to create and design their own holidays, alongside fixed departure holiday packages with pre-designed itineraries. An integral part of this business is the Franchise sales channel, which focuses on identifying key markets for Holiday customers. By onboarding Franchise Partners, it aims to increase the Holiday business share, ensuring a broader reach and enhanced customer satisfaction. About the Role: The resource will be responsible for increasing Holiday Package sales in a designated region by collaborating with Franchise Partners to expand market reach and drive revenue growth. Key duties include conducting market research, developing and implementing sales strategies, and setting and monitoring sales targets. What will you be doing: Market Research: Conduct market research to identify new opportunities for business expansion and improvement. Analyze market trends and competitors to devise strategies for increasing market share. Strategy Development: Develop and execute sales strategies to meet regional sales targets. Collaborate with marketing teams to design effective promotional campaigns. Sales Planning and Growth: Establish and oversee sales targets for franchise partners to ensure they are achieved. Track Year-on-Year (YoY) growth metrics to assess and improve franchisee performance. Analyze sales data and trends to pinpoint areas for improvement and growth. Performance Reporting: Prepare and present comprehensive performance reports to senior management. Utilize data analytics to monitor and assess the effectiveness of sales initiatives. Team Management & Guidance: Oversee, train, and guide the sales team within the assigned territory. Monitor their performance and motivate team members to achieve or surpass sales targets. Relationship Building: Cultivate and maintain long-term relationships with franchise owners, aligning them with common goals. Collaborate with franchisees to build and nurture travel communities around their stores, enhancing customer engagement and loyalty. Conflict Resolution: Handle and resolve conflicts or issues between franchise partners and the sales team. Maintain smooth and effective communication channels. Qualification and Experience: A bachelors or masters degree from a reputable institution with 3 to 6 years of experience in a B2B/ Franchise role or a related field is desirable. Key Success Factors for the Role: Leadership Qualities: Strong leadership skills with the ability to inspire and motivate the team. Ability to make informed decisions and take responsibility for outcomes. Adaptability & Resilience: Ability to adapt to changing market conditions and business needs. Resilience to handle challenges and setbacks effectively. Strategic Thinking: Strategic mindset with the ability to plan and execute long-term goals. Innovative approach to problem-solving and process improvement. Technical Proficiency: Proficient in all Microsoft Office applications. Analytical & Problem-Solving Skills. Strong analytical and problem-solving abilities. Communication & Customer Service Skills: Effective communication skills and exceptional customer service skills. Show more Show less

Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations. This role offers an exciting opportunity to leverage your strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients interests. Your expertise in automation technologies and change management strategies will be crucial in optimizing our service center operations. Join us to contribute to the overall efficiency and resilience of our operating platform. As a Client Operations Specialist IV within our team, you will play a pivotal role in enhancing our client operations experience and providing comprehensive support across various products and platforms. You will address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will leverage your understanding of strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients interests. Your ability to apply automation technologies and change management strategies will be crucial in optimizing our service center operations. With your proficiency in listening and questioning, you will effectively resolve conflicts and manage internal stakeholders, contributing to the overall efficiency and resilience of our operating platform. Job responsibilities Provide comprehensive support in client operations, including enrollment, implementation, and maintenance of various products and platforms. Utilize strategic planning skills to streamline service center operations, ensuring efficient processing of transactions and prompt resolution of client inquiries. Apply anti-fraud awareness strategies to detect and prevent fraudulent transactions, safeguarding both the client and the financial institution from potential losses. Leverage automation technologies to optimize service center operations, contributing to the efficiency and resilience of our operating platform. Implement change management strategies to facilitate the smooth transition of new processes or systems, mitigating any potential impact on stakeholders. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in client service operations Demonstrated ability to apply anti-fraud strategies and automation technologies in a service center setting. Proven experience in implementing change management processes and continuous improvement techniques to enhance operational efficiency. Proficiency in conflict resolution and internal stakeholder management, with a focus on establishing productive working relationships and driving mutually beneficial outcomes. Ability to apply listening and questioning skills effectively to resolve client inquiries and troubleshoot issues promptly. Preferred qualifications, capabilities, and skills Experience in managing complex client relationships and resolving high-stakes conflicts. Strong analytical skills to assess operational challenges and develop innovative solutions. Excellent communication skills to effectively interact with clients and team members.

We are seeking a dynamic and driven Relationship Manager Sales to join our team at JP Nagar. In this role, you will be responsible for generating sales, managing client relationships, and driving business growth. You will act as the primary point of contact for clients, ensuring exceptional customer experience from the initial interaction to final delivery. The role involves converting leads into sales, coordinating with design and project teams, and ensuring seamless execution of client requirements. Requirements : Proven experience in sales, client relationship management, or customer service. Strong communication and interpersonal skills with the ability to influence decision-making. Ability to manage multiple clients/projects and deliver within timelines. Problem-solving and conflict resolution skills to handle client concerns effectively. Exposure to the interior design, real estate, or home furnishing industry is an added advantage. Proficiency in English and local languages. Bachelors degree in Business Administration, Marketing, or a related field preferred. Drive sales conversions by engaging with walk-in customers and handling incoming leads. Build and maintain strong client relationships to ensure repeat business and referrals. Location - JP Nagar Branch, Bangalore Show more Show less

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: With 8 u2013 11 years of Total experience, and with experience in playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams CSM certification or Equivalent Scrum Master Certification Experience in Jira and Jira Align with ability to provide metrices as per organization needs Preferred Skills/Experience: Certification or Experience in Scaled Agile Framework. [Safe Practitioner / Safe Scrum Master] Knowledge of other other Agile approaches: XP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Guiding the team on how to get the most of out self-organization. Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. Making sure team is focused on the sprint goals and PI objectives and support the team in achieving it Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example. Proficient in Agile Metrices and able to coach team in gauging the deliveries. Required Skills/Experience: With 8 u2013 10 years of Total experience, and with experience in playing the Scrum Master role for at least Three years for a software development team that was diligently applying Scrum principles, practices, and theory. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge of various techniques of doing Scrum events. Able to perform as an individual contributor. Excellent communication and mentoring skills. Experienced in collaboration and coordination with multiple agile teams CSM certification or Equivalent Scrum Master Certification Experience in Jira and Jira Align with ability to provide metrices as per organization needs Preferred Skills/Experience: Certification or Experience in Scaled Agile Framework. [Safe Practitioner / Safe Scrum Master] Knowledge of other other Agile approaches: XP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Applicable knowledge of the technologies used by the team. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Max Life Insurance Company Limited is looking for Senior Rakshak Manager - Defence to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Max Life Insurance Company Limited is looking for Associate Rakshak Manager - Defence to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Integrity Knowledge Services is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring that team members have the necessary resources and support to perform their job effectively The ideal candidate for this role should have strong leadership, communication, and interpersonal skills

ANAX Lifescience Pvt Ltd is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring that team members have the necessary resources and support to perform their job effectively The ideal candidate for this role should have strong leadership, communication, and interpersonal skills

Bakingo ( A Brand of FA Gifts Pvt Ltd) is looking for Center Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring that team members have the necessary resources and support to perform their job effectively The ideal candidate for this role should have strong leadership, communication, and interpersonal skills

Lead end-to-end recruitment for both white-collar (corporate) and blue-collar (manufacturing) positions. Develop effective sourcing strategies (job portals, referrals, agencies, campus hiring). Ensure seamless onboarding, induction, and orientation programs. Employee Relations & Engagement Serve as the primary HR point of contact for all employees across corporate and plant. Handle employee grievances, conflicts, and disciplinary actions in line with company policies. Drive employee engagement initiatives and cultural integration across both units. HR Operations & Compliance Maintain employee records, payroll inputs, attendance, and leave management. Ensure compliance with all labor laws, PF/ESI, factory act, and statutory requirements for manufacturing operations. Draft, update, and enforce HR policies and procedures consistently across units. Performance Management & Development Implement and manage OKRs/Performance Appraisal systems for employees at all levels. Identify skill gaps, training needs, and arrange relevant learning programs. Support leadership in succession planning and career pathing. Compensation & Benefits Coordinate salary structure design, payroll cycles, and statutory deductions. Manage benefits administration (insurance, allowances, reimbursements). Benchmark compensation to stay competitive in both corporate and plant markets. Health, Safety & Welfare (Manufacturing Unit Focus) Collaborate with plant leadership to ensure safety policies, audits, and compliance are followed. Address employee welfare needs such as canteen, transport, and accommodation support. Drive initiatives that foster a safe and inclusive workplace.

Handle inbound customer calls with professionalism. Maintain a daily target of minimum 60 calls. Provide accurate information regarding products, services and policies. Resolve customer complaints and concerns within defined timelines. Required Candidate profile 1-3 years of experience in customer service Any Graduate can apply Candidate must have good commmunication skills Skilled in handling customer queries across multiple channels

Academic Leadership Oversee academic planning, implementation, and monitoring for Classes IXXII. Ensure timely syllabus completion, quality lesson planning, and innovative teaching practices. Regularly review students academic performance and organize remedial measures. Conduct orientation, training, and mentoring of teachers. Teaching Responsibilities Must be willing to take regular teaching periods in their subject of expertise. Act as a role model teacher by demonstrating effective pedagogy. Guide students in board exam preparation, career counseling, and skill development. Examinations & Assessments Supervise the conduct of tests, pre-boards, and final exams. Ensure adherence to CBSE/Board guidelines and protocols. Prepare and analyze academic reports to track progress and suggest improvements. Student Discipline & Welfare Maintain discipline among senior students with empathy and firmness. Counsel students on academic, behavioral, and emotional challenges. Build a safe, inclusive, and motivating learning environment. Teacher Supervision & Coordination Conduct regular meetings with teachers to review progress and resolve challenges. Ensure accountability of teachers under the senior section. Promote teamwork, collaboration, and professional growth. Communication & Parent Engagement Act as a link between the Principal, staff, students, and parents. Organize and lead Parent-Teacher Meetings (PTMs). Communicate school policies, academic expectations, and student progress effectively. Co-Curricular & Holistic Development Plan and coordinate inter-house, inter-school, and co-curricular activities for senior classes. Encourage student participation in competitions, Olympiads, and leadership programs. Foster 21st-century skills like critical thinking, creativity, and leadership.

La filiale autrichienne de Stellantis recherche actuellement un VIE pour un poste de Business Analyst, Dans le cadre de cette mission, vous dvelopperez des comptences techniques et comportementales dans les domaines suivants : Suivi de la performance des sales funnels : Etablir la liste des faits marquants et plans d'actions sur les sujets digitaux, media digital, CRM et PRM (prsentation mensuelle pour consolider l'ensemble des activits du dpartement) Analyser la performance des funnels sur l'ensemble de l'cosyst?me digital du pays Analyse des campagnes media Analyse des sites marque et e-commerce Analyse des lancements de produit Analyse des campagnes CRM PRM collaboration avec les agences et les quipes performances Coordination avec les quipes locales digitales, media, PRM et CRM, ainsi que les quipes centrales Consolidation et affichage de l'ensemble des rsultats hebdomadaires et mensuels Garantir les performances commerciales et les lancements produits (recommandations, bonnes pratiques) Amliorer l'efficacitoprationnelle (harmonisation, dashboards) Suivi des activits lead management Projets divers au sein du dpartement digital omnicanal (Customer Management Office) : Participation la ralisation de tches ou projets au sein du dpartement et/ ou en soutien de l'quipe : activits transversales Customer Data Platform ; CRM-Media /E-Commerce-Media, etc Profil Vous ?tes dipl?m(e) d?un bac+5 en universitou cole de commerce avec une spcialisation en analyse Qualits Requises Bonnes capacits d'analyse et de synth?se, Rsistance au stress, Rigueur, mthode, organisation, Curiositet adaptabilit, Sens relationnel et de la coopration, Sens de la pdagogie pour vulgariser des concepts, Volontd?apprendre et travailler en quipe, Comptences Requises Bon niveau d?allemand (minimum B2) et bon niveau d'anglais (B2-C1), Tr?s bonne maitrise d?Excel, Power Point et du Pack Office, Une premi?re exprience dans l?automobile ou en web analytics est un plus, Dure du contrat 24 mois Poste pourvoir le 01/12/2025 At Stellantis, we assess candidates based on qualifications, merit and business needs We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability Diverse teams will allow us to better meet the evolving needs of our customers and care for our future,

Job_Description":" We are looking for a proactive and dedicated Human Resources Executive to join our dynamic HR team. This role offers the opportunity to manage core HR functions, including recruitment, employee relations, training, performance management, and engagement. The ideal candidate will bring a balance of strategic thinking and hands-on execution, contributing to a thriving and compliant work environment. Key Responsibilities Collaborate with department heads to understand hiring needs and job requirements. Plan and implement training programs for new and existing employees. Monitor training effectiveness and employee development progress. Foster a positive work environment by addressing employee concerns and supporting conflict resolution. Drive employee engagement initiatives to improve morale, culture, and retention. Coordinate performance appraisals and provide administrative support in goal setting and evaluation. Track and maintain performance records for decision-making and career development. Maintain up-to-date employee records and HR documentation. Ensure compliance with labour laws, internal policies, and statutory regulations. Collaborate with the sales department to assist in HR-related coordination and client communication processes. Collaborate with various departments to align HR practices with business goals. Support in HR reporting, audits, and strategic planning initiatives. Requirements Bacheloror Masterdegree in Human Resources, Business Administration, or a related field. Strong communication, interpersonal, and negotiation skills. Proficiency in MS Office and familiarity with HRMS tools. Excellent organizational skills and attention to detail. Problem-solving mindset and ability to work independently under pressure. Ability to handle sensitive and confidential information with integrity. Benefits A collaborative and inclusive work environment. Opportunities for learning and career advancement. Exposure to both strategic and operational HR functions. ","

POSITION TITLE: Accounts & Receivables Associate DEPARTMENT: Finance Ora Values the Daily Practice of Prioritizing Kindness Operational Excellence Cultivating Joy Scientific Rigor At Ora, we are building the future of ophthalmic clinical research. As the world s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past 45 years, our expert teams have helped earn more than 85 new product approvals. Oras pre-clinical and clinical models, unique methodologies, integrated clinical data solutions, and global regulatory strategies have been refined and proven across thousands of global projects. Today, our team continues to expand across the globe, with over 600 employees across North America, Europe, Asia, and Latin America. The Role: The AR Associate will support the day-to-day processes for accounts receivable including creation of invoices, credit notes, preparation of the billing support packages, and collections. What You ll Do: Assist with the preparation of AR backup packages. Assist with customer invoice distributions. Assist with AR collections. Support accounting operations by filing documents and performing routine clerical accounting duties. Work with personnel in other departments, as required, to gather appropriate information. Adhere to all aspects of Ora s quality system. Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora s data integrity & business ethics and regulatory requirements. Clear and sustained demonstration of Ora s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor as well as their linked behaviors. Responsibilities may differ from the above based on the specific needs of the business. What We Look For: Experience needed for the Role : Associates degree in accounting other related, scientific field 1+ years of experience in general accounting experience Additional Skills and Attributes: Basic understanding of GAAP. Ability to interact effectively and work collaboratively with other departments. Ability to adapt to changing assignments and multiple priorities. Ability to manage multiple tasks and successfully meet deadlines. Demonstrated ability to communicate effectively and professionally. Self-motivated, resourceful team player with excellent organizational skills, attention to detail, and ability to perform multiple tasks. A motivated self-starter with strong analytical and Excel skills preferred. NetSuite experience preferred. Prior experience in a services industry a plus. Competencies and Personal Traits: What We Do: Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work. How We Do It: IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again. Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth. Why We Do It: Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see. We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Develop and implement HR strategies and initiatives aligned with ORANTS AIs overall business objectives, with a focus on remote work best practices. Oversee the full employee lifecycle, including recruitment, onboarding, performance management, talent development, and offboarding. Manage compensation and benefits programs, ensuring competitiveness and compliance. Advise leadership and employees on HR policies, procedures, and employment law. Champion ORANTS AIs company culture, promoting employee engagement and well-being in a remote setting. Resolve employee relations issues fairly and effectively, maintaining confidentiality. Lead and manage HR projects, such as HR system implementations or policy revisions. Utilize HR metrics and data to inform decision-making and identify areas for improvement. Requirements: 7+ years of progressive HR experience, with at least 3 years in a managerial role, preferably in a tech or SaaS company. Proven experience managing HR functions for a remote-first or distributed workforce. In-depth knowledge of Indian labor laws and HR best practices. Strong expertise in talent acquisition, performance management, and employee relations. Excellent communication, interpersonal, and conflict resolution skills. Demonstrated ability to build trust and maintain confidentiality. Proficiency with HRIS and HR management software.

Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Proactively develop, implement, and deliver a comprehensive and effective colleague relations strategy that ensures a consistent approach to colleague relations practice through minimum standards in India. Lead, coach and develop a team of Managers and Specialists, across locations, creating an inclusive team, ensuring collaboration, and best practice sharing. Build and leverage relationships with key partners, bring others with you and ensure a collaborative working style. Maintain robust operational oversight and case governance for Colleague & Labor Relations India and personally support with complex and sensitive cases, raise workplace complaints, grievance, and employment related issues to ensure effective resolution. Manage relationships with the Investigation Groups, Legal Teams, CEG (HR) Business Partners, Key Business partners, Colleague Representatives to enable policy adoption and create a positive workplace culture. Collaborate with Colleague Experience Group (CEG-HR) partners to develop solutions for business transformation initiatives ensuring compliance with all consultation requirements. Drive colleague relations priorities for the market, ensuring that global strategies are incorporated effectively into local plans. Drive efficiencies, streamline processes and support the continued evolution of the colleague relations engagement and operating model, including driving leaders to colleague relations Portal / self-service. Collaborate with Colleague relations Strategy & Enablement team to share data and insights for the markets to the business, HR, and key partners. Understand business priorities by collaborating with CSP - HR Business Partners and support business to manage organizational change and transformations. Develop and implement strategies to improve colleague relations competence for people leaders and Colleague Strategic Partners (HR-Business Partners). Provide proactive, targeted training to people leaders on colleague-affecting issues, ensuring training meets the ongoing needs of leaders. Stay abreast of evolving regulatory landscape specifically pertaining to employment law and support CLR / CEG policy amendments and readiness Proactively analyze market case trends and partner with Strategy and Enablement team to design and implement relevant people leader or colleague trainings Operate with a strong risk approach and maintain a robust control environment, ensuring that every action we take upholds our reputation for trust, security, and service. Demonstrate this in CLR India processes and practices in operations. What skills will you require Extensive working knowledge of CEG within American Express/ ITeS & Financial Services industry, with proven colleague relations (ER) experience Strong people leadership and demonstrated ability to set a strategic vision, lead and motivate a team across multiple locations Adept at partnering with and influencing multiple partners in a matrixed organization Proven diagnostic capability to untangle complex employee relations issues with a solution-oriented approach balancing business needs with fairness and compliance Skilled in conflict resolution, mediation, and negotiation. Ability to handle ambiguity and develop frameworks for emerging workplace challenges. Proven experience in leading complex change initiatives (including regulatory changes or business transformation initiatives) Established expertise in designing, implementing, and monitoring CLR (ER) policies and processes that ensure fairness, consistency, and transparency Skilled at implementing governance frameworks for handling critical issues, investigations, and disciplinary actions. Adept at investigation report writing, robust documentation, audit readiness, and record keeping in CLR case tracking systems. Risk assessment and mitigation strategies for reputational, legal, and employee engagement risks. Must have impactful communication skills and effective storytelling ability to drive influence on partners based on data, insights, facts and evidence Deep knowledge of Indian labor laws, employment regulations, global company policies and industry's best processes. Ability to interpret and apply complex legal requirements to practical business situations. Proven ability of seamless partnering with Legal/Compliance teams to ensure adherence to statutory requirements across jurisdictions. Staying updated on evolving employment legislation and proactively preparing the organization. Courageous and demonstrated experience in having difficult conversations with empathy and impact Experience of leading teams through change, defining and delivering change management strategies Demonstrated eye for business with deep knowledge of Financial Services & ITeS industry Sound understanding, demonstrated track record of role modelling AMEX Blue Box Values and Leadership Behaviors Experience of using data insights understand key trends, and to drive continual improvement We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Responsibilities: Manage a high volume of inbound customer calls in a timely and professional manner. Identify and assess customers needs to ensure satisfaction. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer inquiries, complaints, and issues with empathy and efficiency. Maintain a positive, empathetic, and professional attitude toward customers at all times. Keep records of customer interactions, process customer accounts, and file documents appropriately. Required Candidate Profile: Excellent proficiency in spoken English with clear and effective communication skills. Proven experience as a Call Center Representative or in a similar customer service role. Strong active listening skills and ability to respond appropriately to customer needs. Ability to multi-task, prioritize, and manage time effectively. Familiarity with CRM systems and practices is a plus. High school diploma or equivalent; additional certification in customer service is a plus.

Job Responsibilities: Manage a high volume of inbound customer calls in a timely and professional manner. Identify and assess customers needs to ensure satisfaction. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer inquiries, complaints, and issues with empathy and efficiency. Maintain a positive, empathetic, and professional attitude toward customers at all times. Keep records of customer interactions, process customer accounts, and file documents appropriately. Required Candidate Profile: Excellent proficiency in spoken English with clear and effective communication skills. Proven experience as a Call Center Representative or in a similar customer service role. Strong active listening skills and ability to respond appropriately to customer needs. Ability to multi-task, prioritize, and manage time effectively. Familiarity with CRM systems and practices is a plus. High school diploma or equivalent; additional certification in customer service is a plus.

Job Responsibilities: Manage a high volume of inbound customer calls in a timely and professional manner. Identify and assess customers needs to ensure satisfaction. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer inquiries, complaints, and issues with empathy and efficiency. Maintain a positive, empathetic, and professional attitude toward customers at all times. Keep records of customer interactions, process customer accounts, and file documents appropriately. Required Candidate Profile: Excellent proficiency in spoken English with clear and effective communication skills. Proven experience as a Call Center Representative or in a similar customer service role. Strong active listening skills and ability to respond appropriately to customer needs. Ability to multi-task, prioritize, and manage time effectively. Familiarity with CRM systems and practices is a plus. High school diploma or equivalent; additional certification in customer service is a plus.

As the Manager, Travel, you will lead the global Travel and Expense management team at Hyderabad while working closely with Process owners. Your responsibilities will include managing compliance with the Travel and Expense policy, P-Card policy, and actively participating in all change management projects related to Travel, Expense, and Card programs. Your role will involve serving as the initial point of contact for internal escalations, effectively navigating through process challenges. You are expected to possess comprehensive knowledge of Travel, Expense, and Card programs and collaborate efficiently with regional travel managers. Your proficiency in understanding and navigating systems such as Navan, Expensify, Netsuite Workday, Bank Integration, and Card feed programs will be crucial. Managing financial close-related activities, including accruals, T&E schedules, and reconciliations, will be part of your responsibilities. You will also be required to review team tasks, identify delays, provide solutions for timely completion, and exercise judgment in highlighting risks and opportunities. Additionally, training junior team members, addressing auditors" requirements, and collaborating with the Global Process Owner to manage approvals will be essential aspects of your role. Your experience of at least 10+ years in implementing and managing Travel, Expense, and Card programs, along with a Bachelor's degree in a relevant field, is necessary for this position. You should have demonstrated expertise in process analysis, documentation, improvement, and automation. Strong computer and data analysis skills using tools like Expensify, Navan, Amex, Concur, Concur detect (Appzen), and Card program reporting requirements are also required. Strong communication, relationship building, influencing, persuasion, presentation, conflict resolution, and business analysis skills are essential for this role. Demonstrating high integrity, good business judgment, and the ability to identify compliance risks and provide remediation strategies will be expected from you. Attention to detail, the ability to present/articulate analytical results, and facilitate decision-making are crucial skills for this position. Bonus points if you have experience in working with travel teams in large organizations in the SAAS space and managing deliverables across different time zones. Please note that visa sponsorship is not available for this position. New Relic fosters a diverse, welcoming, and inclusive environment where everyone is encouraged to bring their best, most authentic selves to work. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. New Relic believes in empowering all employees to achieve professional and business success through a flexible workforce model, which includes options for fully office-based, fully remote, or hybrid work environments.,