379 Configuring Jobs - Page 5

About The Role : Job TitleProduction Support, AVP LocationPune, India Role Description Deutsche Bank Group must be compliant with the new Payment Services Directive 2 (PSD2). PSD2 is adding requirements to payment services and expanding the scope on territorial and currency level (e.g. "one leg in", value dating). Its regulating third party access for Account Info Service Providers & Payment Initiation Service Providers and enhancing the security of online payments & account access (2-Factor-Authentication). Cross divisional and cross-country java-based application to handle 3rd party access for xs2a sandbox api under the payment service directive 2 (PSD2 regulation) for Europe. Since this is payment critical application, ensuring its stability in production is crucial. Given the high stakes of the PSD2 application, hiring additional team members is essential to mitigate operational risks, maintain production stability, and protect the organizations reputation. These roles will provide the necessary redundancy, scalability, and incident-handling capabilities to ensure the application meets its service-level commitments and delivers a seamless customer experience. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Monitor production systems for performance, availability, and anomalies. Troubleshoot and resolve issues related to PSD2 app, APIs, or infrastructure. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience 10+ years (PSD2 Systems) 10+ years hands on IT support and interacting with application end users. Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and at executive levels. Understanding of ITIL / best practices for supporting a production environment PreferredITIL v3 foundation certification. PreferredExperience in a financial institution or large corporation; good technology background. PreferredPrior experience working in cloud based application. Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical competency Technologies Hands-on experience with Google Cloud Platform (GCP), Oracle, Postgress SQL Proficiency in configuring and managing Google Observability tools (Cloud Monitoring, Logging, and Error Reporting). DevOps Tools Expertise in GitHub Actions for CI/CD pipelines. Experience with GitHub for version control and collaboration. Incident and Operations Management Familiarity with incident management processes for high-criticality systems. Strong skills in monitoring application performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role : Job TitleProduction Support, NCT LocationPune, India Role Description Deutsche Bank Group must be compliant with the new Payment Services Directive 2 (PSD2). PSD2 is adding requirements to payment services and expanding the scope on territorial and currency level (e.g. "one leg in", value dating). Its regulating third party access for Account Info Service Providers & Payment Initiation Service Providers and enhancing the security of online payments & account access (2-Factor-Authentication). Cross divisional and cross-country java-based application to handle 3rd party access for xs2a sandbox api under the payment service directive 2 (PSD2 regulation) for Europe. Since this is payment critical application, ensuring its stability in production is crucial. Given the high stakes of the PSD2 application, hiring additional team members is essential to mitigate operational risks, maintain production stability, and protect the organizations reputation. These roles will provide the necessary redundancy, scalability, and incident-handling capabilities to ensure the application meets its service-level commitments and delivers a seamless customer experience. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Monitor production systems for performance, availability, and anomalies. Troubleshoot and resolve issues related to PSD2 app, APIs, or infrastructure. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience 2+ years (PSD2 Systems) 2+ years hands on IT support and interacting with application end users. Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and at executive levels. Understanding of ITIL / best practices for supporting a production environment PreferredITIL v3 foundation certification. PreferredExperience in a financial institution or large corporation; good technology background. PreferredPrior experience working in cloud based application. Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical competency Technologies Hands-on experience with Google Cloud Platform (GCP), Oracle, Postgress SQL Proficiency in configuring and managing Google Observability tools (Cloud Monitoring, Logging, and Error Reporting). DevOps Tools Expertise in GitHub Actions for CI/CD pipelines. Experience with GitHub for version control and collaboration. Incident and Operations Management Familiarity with incident management processes for high-criticality systems. Strong skills in monitoring application performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Develop and customize nCino features using Salesforce tools such as Apex, Visualforce, Lightning Components, and Flows. Optimize existing systems and recommend improvements. Configure and maintain nCino environments and Salesforce integration points. Required Candidate profile Collaborate with stakeholders to gather and understand requirements for loan origination, credit analysis, and other banking functionalities. Write unit tests, perform debugging

Knowledge of IMAP, POP3 account - Email Configuration, Thunderbird, Outlook Mailing Client Configuration Knowledge. Installation & troubleshooting - Win 7/8/10.Hardware Active Directory, DNS, DHCP, group policy, server, O365 Desktop & Laptop Required Candidate profile 2-10 yrs exp Installation of Network Printer & Scanner Wi-Fi configuration knowledge on iPad, iPhone & MAC book and mail,configuration them Basic Network troubleshooting knowledge Vendor coordination

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The High-Performance Computing Infrastructure Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our HPC Infrastructure Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers. Roles & Responsibilities Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities Plan and perform maintenance activities Assess customer environments for performance and design issues and propose resolutions Work across technical teams to troubleshoot complex infrastructure issues Create and maintain detailed documentation Serve as a subject matter expert and escalation point for storage technologies Work with vendors to resolve storage issues Communicate with customers and internal team with transparency Participate in on-call rotation Completion of training and certification as assigned to further skills and knowledge Skills Required Bachelors degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 5+ years of expert level experience managing infrastructure in high-performance computing environments including configuration, troubleshooting, and best practice. 1+ years of experience with Nvidia DGX preferred. Experience with high-performance computing (HPC) schedulers (e.g., SLURM, PBS, Torque) required. Experience configuring, maintaining and troubleshooting Kubernetes. Experience with storage technology (e.g., Ceph, Vast Data Platform) and distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS). Experience with machine learning or data science workflows in HPC/AI environments Advances experience with Linux operating systems. Experience configuring, maintaining and troubleshooting Nvidia/Mellanox (Cumulus OS) switches a plus Experience with both ethernet and InfiniBand networking a plus. 1+ years working with monitoring platforms (e.g., Prometheus, Grafana); Elastic Observability experience is a bonus 1+ years working with an enterprise ITSM systemService Now is a bonus Previous experience with automation tools such as Ansible, Puppet, or Chef a plus. Managed Services or consulting experience is required. Strong background with customer service High level problem-solving and communication skills Strong oral and written communications skills Related network certifications are a bonus. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Infrastructure As Code (IaC) Good to have skills : Hitachi Data Systems (HDS), Google Cloud Storage, Microsoft Azure Databricks Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and application designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Infrastructure as Code (IaC):Knowledge of tools like Terraform, Terraform linkage, Helm, Ansible, ansible tower dependency and package management Broad knowledge of operating systems Network management knowledge and understanding of network protocols, configuration, and troubleshooting. Proficiency in configuring and managing network settings within cloud platforms Security:Knowledge with cybersecurity principles and practices, implementing security frameworks that ensure secure workloads and data protection Expert proficiency in Linux CLI Monitoring of the environment from technical perspective. Monitoring the costs of the development environment. Professional & Technical Skills: Must To Have Skills: Proficiency in Infrastructure As Code (IaC). Good To Have Skills: Experience with Hitachi Data Systems (HDS), Google Cloud Storage, Microsoft Azure Databricks. Strong understanding of cloud infrastructure and deployment strategies. Experience with automation tools and frameworks for infrastructure management. Familiarity with version control systems and CI/CD pipelines. Solid understanding of Data Modelling, Data warehousing and Data platforms design. Working knowledge of databases and SQL. Proficient with version control such as:Git, GitHub or GitLab Solid understanding of Data warehousing and Data platforms design. Experience supporting BAT teams and BAT test environments. Experience with workflow and batch scheduling. Added advantage of Control-M and Informatica experience. Good know-how on Financial Markets. Know-how on Clearing, Trading and Risk business process will be added advantage Know-How on Java, Spark & BI reporting will be an added advantage. Know-how of cloud platform and affinity towards modern technology an added advantage. Experience in CI/CD pipeline and exposure to DevOps methodologies will be considered as added advantage. Additional Information: The candidate should have minimum 5 years of experience in Infrastructure As Code (IaC). This position is based in Hyderabad. A 15 years full time education is required. Qualification 15 years full time education

SAP FICO Functional Consultant Expert in design/implementation/consulting for FICO domain on ECC. SAP FICO certification is plus At least 3 End to End Implementation in SAP FICO Module (ECC) – Preference for Manufacturing and Retail Industries Implementation experience. Specialized in design and configuration of SAP FICO module. MUST: Extensive experience in configuring and implementing Material Ledger functionality. MUST: Ensure integration with Inventory Management for tracking material movements MUST Verify the reconciliation of material stock accounts with general ledger accounts in multiple currencies to provide accurate material evaluation. MUST: Candidate capable and well Experienced in leading Business Process Workshop and identify the GAP with proposed solution in identified Gaps. MUST: Business core stakeholders’ interaction to nail down the requirements and articulate with proposed solutions. MUST: Able to Prepare/Write Detailed functional specifications for Business requirement MUST: Should be autonomous, able to challenge the Business, to orient the business on core solutions without customizations Good capability to quickly learn and understand the Core Model and to deploy it with minimum gaps Experience in process optimization, data migration, and system performance enhancement. Good knowledge and experience on Integration with additional SAP Core modules Like -SD, PP, MM etc. Lead full lifecycle End to End Implementation for EU clients. Interact with multiple contributors on non-SAP satellite applications and lead the integration Conduct training sessions for end-users to ensure effective utilization of SAP FICO functionalities. Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers. Working style: customer-oriented, target-oriented, challenging status quo, collaborative, analytical, structured, strategic vision Team members should have a Professional graduation. Willing to travel occasionally to customer locations for projects key phases. Total Experience Expected: 14-18 years

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshootin Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Troubleshooting and Managing IBM Web sphere MQ queues, channels, listeners, intercommunications (TCP/IP). Enabling Triggering on MQ queues based on the requirement of various interfaces. Installation and configuration IBM Web sphere MQ v8.0, v9.0 and IIB v10.0 on Linux and windows servers. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Create and maintain good technical documentation. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Upgradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. Experience in working with RDBMS like Oracle and SQL Server. Working knowledge with Incident tickets and Change requests on day-to-day basis. Guided the new team members on the project description. MQ Backup & Recovery process. to work in different shift timing to support customers. 24x7 Production control support and on-call support. Good attitude towards corporate environment. Good communication skills, Need to participate in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external audits to showcase the IT compliance status. Perform the IT related task and update the status higher management on regularly. Participating in Day/Weekly status review meetings Excellent oral and written communication skills Experience in tuning and configurations. Ability to obtain and maintain a Minimum Background Investigation (MBI) Domain with proven experience in Middleware Operations. Client Meetings, External Audit. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Essential Roles & Responsibilities: Overall responsible for up gradation, fix packs, configuration, and maintenance of DP, APIC, APC & IIB and MQ. Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment Configurations using CMC – organizations, catalogues, spaces, Authentication, plans etc., Monitor the performance of APIs and address any issues in a timely manner Backup and restore of IBM API Connect & APC configuration data Perform DR of APC & APIC as per bank requirement Documentation of system configurations, processes, procedures and also follow them. Coordinating with OEM for resolving the tickets and security points raised by internal security team Patching activities should be carried out Manages technical rollout, perform PIR and post deliverable support/technical strategy User management for developer activities, manage RBAC and privileges for Integration layer Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ. Enabling Triggering on MQ queues based on the requirement of various interfaces. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Create and maintain good technical documentation. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. 24x7 Production control support and on-call support. Ability to obtain and maintain a Minimum Background Investigation (MBI) Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: A minimum of 8+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations. Experience in creating, installing, managing and supporting the API components of IBM which includes Data power & API Connect Hands on experience on up-gradating the existing platforms to latest version of IBM products Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Experience in working with RDBMS like Oracle and SQL Server. Experience in tuning and configurations. Working knowledge with Incident tickets and Change requests on day-to-day basis. Preferred Professional and Technical Expertise: Certification in API Connect, IIB or MQ will be added advantage. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Up gradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good attitude towards corporate environment. Good communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations. Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution. Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment. Roles and Responsibilities: Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation. Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.SFMC Configuration and Development: Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution. Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization. Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.Campaign Execution and Management: Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools. Create Cloud pages within SFMC tool as per brief provided. Ensure accurate targeting and segmentation of campaign audiences. Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders. Conduct A/B testing and optimization to improve campaign effectiveness and customer experience. Troubleshoot and resolve any technical issues related to campaign execution.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced What would you do? Requirements:Marketing Automation Strategy execution: Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using Salesforce Marketing Cloud.Role requires Campaign Tech Lead (Salesforce marketing cloud) What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. Marketing Automation Experience:Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. CRM Integration:Experience in integrating Salesforce Marketing Cloud with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. AMPscript and SQL:Proficiency in AMPscripts and SQL to customize email content, create complex data filters, and perform advanced data manipulations. Team Leadership:Strong leadership skills to guide and mentor a team of SFMC developers and administrators. Problem-Solving:Ability to analyze complex technical issues, identify root causes, and propose effective solutions. Communication Skills:Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. Technical Leadership: Lead a team of SFMC developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards.SFMC Implementation: Design, configure, and implement various components of SFMC, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability.Integration and Data Management:Oversee data integration between SFMC and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns.Campaign Execution: Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes.A/B Testing and Analytics: Utilize SFMC s analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies.Security and Compliance: Ensure SFMC implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies.Troubleshooting and Issue Resolution: Act as the technical escalation point for SFMC-related issues and Roles and Responsibilities: Documentation and Training: Create technical documentation, guidelines, and best practices for SFMC usage. Conduct training sessions to upskill the marketing and technical teams on SFMC functionalities.Stay Updated with SFMC Trends: Keep abreast of the latest updates, features, and trends in Salesforce Marketing Cloud to suggest innovative solutions and improvements.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Platform Arch Assoc Principal Qualifications: Any Graduation Years of Experience: 5 to 7 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Requirements Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualifications Any Graduation

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstancesThe Life Insurance team focuses on developing and delivering solutions related to life What are we looking for? Numerical ability Written and verbal communication Strong analytical skills Hands-on experience with trouble-shooting Ability to work well in a team CFA-Chartered Financial Analyst - Finance Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Chartered Accountant

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : Cloud Migration Planning Minimum 7.5 year(s) of experience is required Educational Qualification : BE/MCA Any Cloud Architect Certifications is an added advantage. Role:Application Lead Project Role Description:Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills:Java Full Stack Development Good to Have Skills:Cloud Migration Planning Job Requirements:'', Key Responsibilities:Architect 1.Designing, Developing, and maintaining Java /J2EE Applications.(Modern and Legacy) 2.Strong experience in writing Application using Microservices. Experience and should be able to Manage Migration projects. 3.Managing and guiding the team. Excellent knowledge and should be able to lead the team for cloud Migration projects 4.Should be able to create cloud native solutions. 5.Experience in App migration and modernization. Technical Experience: 8 Yrs Hands on experience in coding, Designing and architecting applications using modern Java - Java 8, SpringBoot, PCF, Maven/Gradle 8 Yrs Hands on experience in coding, Designing and architecting applications using Legacy Java - J2EE, Spring MVC, EJB, Ant 8 Yrs Hands on experience in DevOps - Git, SVN, Jenkins, Terraform, Service Virtualization Concepts. 8 Yrs Hand-on experience in configuring Application Servers( Weblogic and Tomcat) and database (Oracle & SQL Server) Professional Attributes:Good communication skills - Verbal and Written Candidate should have strong analytical and troubleshooting skills Educational Qualification:BE/MCA Any Cloud Architect Certifications is an added advantage. Additional Info:Understanding of Cloud principles, Working exp on Private or Public cloud AWS, VM ware,GCP, Azure Qualifications BE/MCA Any Cloud Architect Certifications is an added advantage.

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Adaptable and flexible Detail orientation Results orientation Hands-on experience with trouble-shooting Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Adaptable and flexible Detail orientation Results orientation Hands-on experience with trouble-shooting Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Adaptable and flexible Detail orientation Results orientation Hands-on experience with trouble-shooting Commitment to quality Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Vendor Invoice Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors or MBA Key Responsibilities:a:To Work as SAP VIM Consultant b:Conduct Client workshops on the SAP VIM/OpenText Vendor Invoice Managementc:Requirement gathering, preparation of BBPd:Configuration, Prepare Testing Scenarios and Test Scripts, Prepare Functional Specifications for custom developed functionalitiese:Prepare cutover strategies and issue resolution post Go Live f:Expertise in design and configuration on Document Processing, PO Blocking Process, and Invoice Approval, VIM Central Reports Technical Experience:a:Must have 5-8 year of experience in SAP Vendor Invoice Management by OpenText b:Must have done 2 to 3 E2E implementation Project in SAP VIM module in a client facing rolec:Expert in configuring SAP VIM, ICC/IES, Enterprise Scand:Strong background in Accounts Payable MM LIV conceptse:Resource should have a technical awareness of SAP VIM ICC to be able to discuss and explain the system fully, and understand how ICC and SAP VIM interfaces workf:Extensive experience with Open Text VIM Professional Attributes:a:Strong Communication skillb:Client handling skillsc:Team Player Educational Qualification:a:Bachelors Degree or MBA Qualification Bachelors or MBA

About The Role : Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales,"service,"and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song Skills :Billing Job Level :Manager Location :Delhi, Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad Years of Exp :5 - 10 Years Explore an Exciting Career at Accenture" " Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design,"build,"and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?" Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The functional team is aligned to the S&C Global Networks division of Accenture and works with clients across its marketing, sales and services department. As part of the team, you will provide transformation services across key offerings like Marketing Transformation, Commerce & Sales, and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer. You will work closely with our clients as consulting professionals who design,"build,"and implement initiatives that can help enhance business performance. As part of the team, you will drive the following : Manage a team of functional and technical experts to implement Billing solutions and deliver the requisite business outcomes for the client. Measure and report on the effectiveness of the quote-to-cash transformation programs involving billing . Experience and certification in one of the following Billing tools such as Conga, Salesforce, SAP, Oracle, Zuora or any other Billing tool is a must . Build relationships with key client decision-makers and act as a trusted advisor for revenue / billing projects . Manage projects to plan, execute, and deliver all the key deliverables on time with no compromise on quality. This includes managing timelines, budgets, resources, and coordinating cross-functional teams. Perform the role of a billing advisor; and provide guidance into the staffing process; actively participate in recruitment activities. Support RFPs and proposals and be part of the sales effort and solutioning when needed to win projects and help grow talent at Accenture. Work with a team of seasoned professionals & use relevant tools to develop business cases, strategic assessments, and publish assets / accelerators. Help clients drive the best possible outcomes and enhance the customer experience of our clients. Work to facilitate involvement of key stakeholders and buy-in for change readiness. Build network with key stakeholders, other team members and technology team to establish long-term relationships thereby helping in growth of the team. Bring"your best"skills"forward"to excel at the role: " Proficiency in configuring billing software systems such as Conga, Salesforce, SAP , Oracle , Zuora to support various billing models and pricing structures. Experience working with C level executives. An ability to work with the leadership to support business development and thought leadership. Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations . Strong communication and presentation skills to share the perfect pitch with key stakeholders . Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Identify new opportunities, develop solutions, and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Your"experience counts! " 5-10 years of progressive industry and/or consulting experience in the p roducts, c ommunications, l ife s ciences, h igh - t ech, r esources , or f inancial s ervices industry . MBA from a Tier 1 institute . 5-10 years consulting and/or Lead - to-Cash (CPQ/CLM/Billing) implementation experience. M anaging a minimum of 3 large-scale full-life cycle implementations of Lead - to - Cash (CPQ/CLM /Billing ) solutions . Experience delivering global billing / revenue realization projects . Deep understanding of the entire lead-to-cash business processes . Experience working across multiple industries. Experience in working with senior management levels within existing organization / client organizations. Experience in setting up and growing teams to meet needs across skills, geographies, and industries. Strong project management and/or leadership skills.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely project delivery Provide guidance and support to team membersKey responsibilities:He or she has good experience with OpenText ECM Tools, such as Archive Server, Web Viewer, Document Pipeline, Enterprise Scan, Business Center Capture (BCC), etc.Having experience with application support and troubleshootingExperience and coordinate with clients and third parties for application support and handling issues.Requirement gathering and preparation of the OpenText application based on client requirements.Archive server DB installation knowledge, archive server installation and upgrade, and administrative tasks.Work on VIM is an added advantage.Having experience in SAP data archiving is an added advantage.Technical experience:Must have 5-8 years of experience in OpenText ECM ToolsMust have done 2 to 3 E2E OpenText upgrade and implementation experience.Application support and troubleshooting experience are mandatory. Expert in configuring SAP VIM, ICC/IES, and Enterprise ScanExperience with SAP configuration and SAP data archiving.Good communication and interpersonal skills Professional & Technical Skills: Must To Have Skills:Proficiency in OpenText ECM Tools Strong understanding of application development processes Experience in leading and managing development teams Knowledge of software architecture and design principles Hands-on experience in configuring and customizing applications Additional Information: The candidate should have a minimum of 5 years of experience in OpenText ECM Tools This position is based at our Pune office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Security Management Good to have skills : Network Security Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the network and providing timely support to customers. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure the smooth functioning of the telecommunication network elements. Integrate and manage the life cycle of network elements and associated configuration. Manage back office system data records. Support customer activations and configuration adjustments. Provide timely support to customers. The key responsibilities are highlighted below. The candidate isoExpected to build, deploy, configure, manage & troubleshoot the LAN/ WAN network using the skills mentioned along with configuration for high availability. Also carryout hardening of the devices as per the laid guidelinesoPrimary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.oExpected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met. oRequired to be knowledgeable in other Infrastructure components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers etc. and TCP/IP concepts in order to assist in pinpointing problems that may or may not involve the network operationsoRequired to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management.oExpected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).oExpected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements.oExpected to prepare RCA reports and suggest mitigation strategies. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Management. Good To Have Skills:Experience with Network Security Operations. Strong understanding of network security management principles. Experience in configuring and managing network security devices. Knowledge of network protocols and technologies. Familiarity with network security best practices. Ability to troubleshoot network security issues. Excellent analytical and problem-solving skills. Expert level skills in configuring & troubleshooting of Network devices (LAN Switches/ Router/ Load Balancers). Preparing the Hardening Guidebook and necessary automation tool-kit. Also carryout hardening of the network devices as per the laid guidelines. In-depth knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS). Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO. Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc. Expert level knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools. Additional Information: The candidate should have a minimum of 3 years of experience in Network Security Management. This position is based at our Hyderabad office. A 15 years full-time education is required. Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.) Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc. Exposure to technologies like Cisco ACI, FTD firewalls, load balancers Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills – Interpersonal relationship management, Time Management B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams. Experience of 5 to 7 Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Kinaxis Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities Play the solution architect role on Kinaxis implementation projects. Engage with client stakeholders to understand requirements, carry out fit-gap analysis, design and document solution and guide configuration team to implement the solution. Drive conversations with client business stakeholders. Work with development functions- business lines- product teams and technology stakeholders to derive the technology future state and roadmaps. Drive designs that balance business efficiency- system performance- security and compliance whilst conforming to architectural and security standards. Key Qualifications (Must Have)-Minimum 10 plus years of experience of implementing Kinaxis and similar other SCM software solutions in client environment. -Should have played Solution Architect role in at least 2 Kinaxis implementation projects. -Strong functional knowledge and experience in the following Rapid Response applications:Supply Planning, Capacity Planning (Constraints), DRP, MPS, Demand Planning and Order Fulfillment-Must have strong design and software configuration skills and good command over data models.-Must have knowledge of integrating Kinaxis with SAP/Oracle/legacy systems-Must have implementation experience in configuring Demand Planning and Supply Planning modules-Must have completed Rapid Response Author Level 2 certification-Strong collaborator, team player and individual contributor. Strong -communication skills with comfort in speaking with business stakeholders. -Strong problem solver with ability to manage and lead the team to push the solution and drive progress. Preferable Qualifications (Nice to Have)-Any relevant supply chain certifications like CSCP will be a plus-Rapid Response Solution Consultant / Solution Architect certification will be a plus Professional Attributes -Proven ability to work creatively and analytically in a problem-solving environment. Proven ability to build, manage and foster a team-oriented environment -Desire to work in an information systems environment -Excellent communication written and oral and interpersonal skills. Educational Qualification BTech/BE/MCA Additional Information Open to travel - short / long term Qualifications 15 years full time education