Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Workday Core Integrations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Workday certification in the Primary skill and additional skill is preferred but not mandatory. Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems using Workday Core Integrations. Your typical day will involve applying your knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity. Roles & Responsibilities: Lead the development and configuration of software systems using Workday Core Integrations. Collaborate with cross-functional teams to ensure successful delivery of software systems. Apply knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity. Ensure adherence to software development best practices and standards. Provide technical guidance and mentorship to team members. Professional & Technical Skills: Must To Have Skills:Experience in developing and configuring software systems using Workday Core Integrations. Good To Have Skills:Experience in software development using Java or .NET technologies. Strong understanding of software development best practices and standards. Experience in Agile software development methodologies. Experience in leading software development teams. Additional Information: The candidate should have a minimum of 5 years of experience in developing and configuring software systems using Workday Core Integrations. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful software solutions. This position is based at our Chennai office. Qualifications Workday certification in the Primary skill and additional skill is preferred but not mandatory.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Vendor Invoice Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors or MBA Key Responsibilities:a:To Work as SAP VIM Consultant b:Conduct Client workshops on the SAP VIM/OpenText Vendor Invoice Managementc:Requirement gathering, preparation of BBPd:Configuration, Prepare Testing Scenarios and Test Scripts, Prepare Functional Specifications for custom developed functionalitiese:Prepare cutover strategies and issue resolution post Go Live f:Expertise in design and configuration on Document Processing, PO Blocking Process, and Invoice Approval, VIM Central Reports Technical Experience:a:Must have 5-8 year of experience in SAP Vendor Invoice Management by OpenText b:Must have done 2 to 3 E2E implementation Project in SAP VIM module in a client facing rolec:Expert in configuring SAP VIM, ICC/IES, Enterprise Scand:Strong background in Accounts Payable MM LIV conceptse:Resource should have a technical awareness of SAP VIM ICC to be able to discuss and explain the system fully, and understand how ICC and SAP VIM interfaces workf:Extensive experience with Open Text VIM Professional Attributes:a:Strong Communication skillb:Client handling skillsc:Team Player Educational Qualification:a:Bachelors Degree or MBA Qualification Bachelors or MBA

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Analyst Qualifications: Chartered Accountant Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Numerical ability Written and verbal communication Strong analytical skills Hands-on experience with trouble-shooting Ability to work well in a team CFA-Chartered Financial Analyst - Finance Roles and Responsibilities: Assist the Capability Lead and/or Capability Learning Strategist in the execution of the learning strategy and plan, to include but not be limited to the following: Identify and confirm learning value metrics with business sponsors Create evaluation strategy Analyze metrics to derive insights to take better data driven business decisions and create plan for action Review session feedback, working with LPD for materials updates. Qualifications Chartered Accountant

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Senior Analyst Qualifications: Chartered Accountant Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Insurance is a legal agreement between two parties the insurer and the insured, also known as insurance coverage or insurance policy. The insurer provides financial coverage for the losses of the insured that s/he may bear under certain circumstancesThe Life Insurance team focuses on developing and delivering solutions related to life What are we looking for? Numerical ability Written and verbal communication Strong analytical skills Hands-on experience with trouble-shooting Ability to work well in a team CFA-Chartered Financial Analyst - Finance Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Chartered Accountant

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Analyst Qualifications: Chartered Accountant Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Detail orientation Experience in research and development Hands-on experience with trouble-shooting Negotiation skills Numerical ability Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Chartered Accountant

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications Any degree 15 years of Full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualifications 15 years full time education

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : SAP FI CO Finance, SAP FI S/4HANA Accounting, SAP S/4HANA FICO Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Mtech Btech any degree SUMMARY: We are looking for experienced SAP S/4HANA FICO Consultant with excellent knowledge of financials and controlling with Experience of Implementing the same in Media & Entertainment Industry (Broadcasting, Studio, Advertising). Media Finance Business Process Architect (O2C, P2P, R2R) for Media & Entertainment Industry Customers for Green Field / Brown Field Finance Transformation Programs. PROJECT ROLE DESCRIPTIONS:Analyse As-is and design new business processes, monitoring and providing blueprint to simplify and improve the process performance. Collaborate with business users to identify and define detailed product requirements and use cases. Facilitate process redesign, serving as a liaison to the business community while advising on all change aspects. Define Target operating model (including As-is & To-be assessments) Provide inputs for Business Analysis Design Sweat existing Technology investments Understanding of Integration structures including Data timeliness Define Reporting dashboards in leading platforms like Tableau, Power BI etc Client Engagement for status reporting, issue management and Governance discussions. SAP consulting experience including customer facing implementations, roll outs & expert advisory assignments in S/4HANA environment for CMT Industry Segments. Experience in Media Finance and related implementations and integration experience. Experience in O2C, P2P, R2R processes in Media (Broadcasting, Studio, Agency) Candidate would be expected to independently work as an expert in the financials consulting domain. Ability to lead a team of consultants and underwrite solution delivery without escalations Candidate would be expected to participate in customer workshops and manage scope and customer expectations ROLE REQUIREMENT Professionally qualified Chartered Accountant/CMA/MBA Finance with 12+ years of SAP consulting experience in Finance & Controlling besides a good understanding of business processes obtained during previous stints with established corporate /industry/ audit firms /consulting firms. Strong Understanding of Media Lifecycle and ability to map technology impact on business process. Must have understanding of FICO processes covered or related to AR, AP, GL, AA, IO, CCA, Integration, tax processes etc. Experience of handling Project Governance including stakeholder management, KPI performance and milestone reporting. Hands on experience in any ONE of the following areas of Financial Supply Chain Management (FSCM Credit Management, Collections/Disputes), Treasury, Cash Management (Cash Flows, Inhouse Cash), FICA and Advanced Product costing, Advanced Profitability, Financial Consolidation/Reporting, Central Finance and IFRS 15/16 know how would be an added advantage Good understanding of the functional integration aspects with other SAP modules Must have experience in S/4HANA green field / brownfield implementations or conversions Should have 2 or more, end to end Process Implementation cycles experience in Media and Entertainment Industry. Should have experience around Media Product Master Configurations and Integrations with Specific Media Systems in the Process (Rights & Royalties, Ad Sales experience in VISTEX would be desirable) Experience in configuring dashboards in Tableau will be desirable. Should have experience process blueprinting / designing / implementing O2C, P2P, R2R, Master Data Management for M&E S4 Hana Implementation Candidate should have excellent communication and presentation skills. Ability to work well in/with teams and build long term customer relationships. Certification in the Core area is desirable Should be Travel ready and able to work with customers/teams across cultures Qualification Mtech Btech any degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications Any degree 15 years of Full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP HANA DB Administration Good to have skills : SAP HANA Technical Architecture Minimum 2 year(s) of experience is required Educational Qualification : 1 Minimum 15 years of full time education Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : SAP HANA DB Administration Good to Have Skills : SAP HANA Technical Architecture Job Requirements : Key Responsibilities : Requirement for SAP HANA DB Administration role preferably HANA ECS experience candidates with 2-3 years of experience required Resource has to provide L2 level support in HANA Enterprise Cloud Technical Operations Technical Experience : Must have skills: -Installing, Configuring And Maintaining HANA database -Table Partitioning, Replication, Database Management -HANA DB certification prefered -Upgrades / HA DR / Backup / restore related troublshooting -Multi-node / Multi tenant administration -Collect runtime dumps, kernel profiler traces -Performance parameter tuning / Security compliance And hardening for HANA DB Good to have skills: User management/administration DB on Cloud platforms AWS, Azure etc Professional Attributes : 1 Good communication and interpersonal skills 2 Good team player 3 Candidate must be ready to support 24/7 rotational shifts Educational Qualification: 1 Minimum 15 years of full time education Additional Info : Qualification 1 Minimum 15 years of full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Cloud Network Operations Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualification Any degree 15 years of Full time education

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualifications 15 years full time education

Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills :SAP HANA DB Administration Good to have skills :SAP HANA Technical Architecture Minimum 2 year(s) of experience is required Educational Qualification :1 Minimum 15 years of full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :SAP HANA DB AdministrationGood to Have Skills SAP HANA Technical ArchitectureJob Requirements :Key Responsibilities :Requirement for SAP HANA DB Administration role preferably HANA ECS experience candidates with 2-3 years of experience requiredResource has to provide L2 level support in HANA Enterprise Cloud Technical Operations Technical Experience :Must have skills:-Installing, Configuring And Maintaining HANA database-Table Partitioning, Replication, Database Management-HANA DB certification prefered-Upgrades / HA DR / Backup / restore related troublshooting-Multi-node / Multi tenant administration-Collect runtime dumps, kernel profiler traces-Performance parameter tuning / Security compliance And hardening for HANA DB Good to have skills:User management/administration DB on Cloud platforms AWS, Azure etc Professional Attributes :1 Good communication and interpersonal skills2 Good team player3 Candidate must be ready to support 24/7 rotational shifts Educational Qualification:1 Minimum 15 years of full time educationAdditional Info : Qualifications 1 Minimum 15 years of full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : Cloud Network Operations Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform hardware and software support for server and network areas.- Troubleshoot and resolve issues at L1 and L2 levels.- Implement technology at the operating system-level.- Ensure adherence to defined operating model and processes. Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Enterprise Network Operations Good to Have Skills :Cloud Network Operations Job Requirements :Key Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processe. Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time education Additional Info :-Certification on Network and Cloud TechnologyProfessional & Technical Skills:- Must To Have Skills:Proficiency in Enterprise Network Operations.- Good To Have Skills:Experience with Cloud Network Operations.- Strong understanding of network operations and infrastructure management.- Experience in configuring and maintaining enterprise-level networks.- Knowledge of network protocols and technologies.- Familiarity with network security principles and best practices. Additional Information:- The candidate should have a minimum of 5 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Japanese Language Good to have skills : SAP FI CO Finance Minimum 7.5 year(s) of experience is required Educational Qualification : Minimum 15 years of full-time education Role:Application Developer Project Role Description:Design, build and configure applications to meet business process and application requirements. Must have Skills:Java Enterprise Edition/Spring Boot/Javascript Good to Have Skills:Java Technology Job Requirements :Key Responsibilities :A:Should be able to Design, implement and maintain java application phases B:Should be able to Develop technical designs for application development C:Should be able to code using J2EE framework D:The Candidate must have 3-5 years of technical experience in Java Full Stack Development E:Strong Knowledge of any JavaScript frameworks eg Angular, React, Nodejs F:The Candidate should be Java Proficient in configuring and customizing the key concepts Technical Experience G The Candidate should follow established processes, policies, and procedures for designing, developing, and implementing system solutions H:Years of experience > Professional Attributes:Good Communication skill Educational Qualification:Minimum 15 years of full time education Qualifications Minimum 15 years of full-time education

Role & responsibilities Should be able to work in rational shifts. Duties and Responsibilities Assist Global Service Desk (GSD) Engineers by providing First level support . Identify and solve escalated problems related to computers, hardware, software and other related items via research, vendor and customer interaction. Provide accurate and complete descriptions of problems, inquiries and requests in a problem management ticket. Provide proactive Customer and GSD Management notification of problems. Perform testing of system or application enhancements or modifications prior to the release for users. Monitor and test fixes to ensure problems have been adequately resolved Provide and participate in training required to develop and maintain skills necessary to support end-users. Access software updates, drivers, knowledge bases and frequently asked questions resources on the internet to aid in problem resolution. Produce and review documentation used to instruct end-users in the appropriate use of company computers and related equipment. Manage daily workload of the GSD organization. Perform Quality Assurance Monitoring on Analysts and Engineers. Participates in the development of Processes and Procedures for the GSD organization. Knowledge, Skills & Competencies Problem Solving Result Orientation Persuasiveness Learning orientation Desirable Experience & Skills 2+ Years in Information Security

Role & responsibilities : Bachelors degree in computer science, Information Technology, Finance, or related field. Advanced degree or professional certification (e.g., SAP FI CO Certification) is a plus. • Minimum of 10 years of hands-on experience in implementing, configuring, and supporting SAP FI CO modules, preferably in the automotive or manufacturing industry. • Proficiency in SAP ECC 6.0 or higher, SAP S/4HANA Finance, and SAP Activate methodology. • In-depth knowledge of SAP FI CO configuration, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Cost Center Accounting (CCA), Profit Center Accounting (PCA), and Internal • Orders, Asset accounting, Bank accounting and reconciliation process, Treasury Direct/Indirect taxation, Cost elements, CO-PA, Product costing. • Strong understanding of sales order processing, logistics execution, inventory management, and customer relationship management (CRM) concepts. • Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organization. • Proven track record of successfully delivering SAP FI CO projects on time and within budget, with a focus on delivering tangible business value and ROI. Preferred candidate profile Perks and benefits

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? API Integration:Exposure to API integration to fully utilize SFMCs API capabilities. Marketing Automation Best Practices:Knowledge of Marketing Automation best practices. Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio. HTML and CSS:Familiarity with HTML and CSS for email template customization. Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPIs) and providing actionable insights. Roles and Responsibilities: Requirement:Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation. Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.SFMC Configuration and Development: Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution. Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization. Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.Campaign Execution and Management: Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools. Create Cloud pages within SFMC tool as per brief provided. Ensure accurate targeting and segmentation of campaign audiences. Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders. Conduct A/B testing and optimization to improve campaign effectiveness and customer experience. Troubleshoot and resolve any technical issues related to campaign execution.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership.Must Have Skills: Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations. Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Qualifications Any Graduation

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role :Oracle Admistrator Must Have Skills RAC/Exadata/Exacc Administration Knowledge on OCI,DBASS utilities Exacc patching (DOM0,DOMU,GRID,DATABASE) Installation, Upgrade & configuration of Oracle software. Should have knowledge of Oracle RAC installation and configuration & management. Must have Oracle ASM/ACFS implementation skills. Good understanding of UNIX scripts . Expertise on backup utilities like RMAN, EXPDP/IMPDP, and Networker. Good understanding on performance tuning in Oracle database. Should have knowledge of Oracle OEM 12C/13C. Expertise in query fine tuning and troubleshooting. Implement backup and recovery of Oracle DB. Administration over DB Objects including Tables, Clusters, Views, Procedures etc. Good in Impact Analysis of DB Strong experience on configure and troubleshoot physical standby database using dataguard broker. Implement backup and recovery of Oracle databases for various scenarios. In-depth understanding of Advanced Architectures (Multi-Node, RAC, ASM, EXACC). Good understanding of core support processes and change management, maintain documentation standards. Must have experience in Database tuning including I/O, Load Analysis, ADDR, AWR, SQL Profiling etc. Responsible for installation, upgrades (Database, EXACC and RAC), patches, SR support, database tuning. Capable of delivering under critical environment pressure, resolve complex production issues & provide support when required; Proven track record for BAU tasks Excellent verbal and written communication skills; Independent and strong team player with good inter-personal skills. Good to Have Skills Good scripting(shell/ANSIBLE/PYTHON) skills to automate regular DBA admin tasks. Oracle EBS knowledge/experience added advantage. Strong experience on configures and troubleshoot golden gate replication components. EBS Administration Banking domain experience will be added advantage Installation, Upgrade & configuration of EBS. 5yrs (Min) to 8yrs (Max) of relevant experience in Oracle. The candidate should have worked in a SLA driven environment. Ability to work in a flexible, team-oriented and constantly changing environment. Good Oral and Written communication skills. Basic knowledge on shell/Python scripting. Having Oracle RAC/OCI certification will be added advantage. Having previous banking BAU support will be added advantage. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Dynatrace Administrator L2 (B3) Dynatrace Administration & Development Managed services Support / Administration of Dynatrace (DT) Platform (Prod / Dev / Staging Environments) Perform Daily BAU tasks for managing the Dynatrace environment. Data onboarding / Instrumentation of IT / Business Applications & Infrastructure Monitoring Install and configure APM tools, including agent deployment, instrumentation, and integration with various application stacks. Conduct performance analysis and troubleshooting of applications to identify bottlenecks and areas for improvement. Develop custom dashboards, reports, and alerts to monitor and track key performance indicators (KPIs). Collaborate with cross-functional teams, including developers, operations, and business stakeholders, to drive APM best practices and continuous improvement. Stay up to date with the latest trends and advancements in APM tools, technologies, and methodologies. Document SOP?s covering Deployment / Development / BAU tasks. Good understanding and experience on: Strong experience in implementing and managing Dynatrace solution. Proficiency in configuring and customizing Dynatrace to monitor various application stacks, including web, mobile, and cloud-based applications. Solid understanding of application performance metrics, tracing, and profiling techniques. Experience in configuring End user monitoring (Synthetic / Real user Monitoring) Expertise in troubleshooting performance issues, conducting root cause analysis, and implementing performance optimization strategies. Proficient in working with various DT monitoring agents, setting up instrumentation, and integrating APM tools with application frameworks and platforms. Excellent problem-solving and analytical skills to diagnose complex performance issues and recommend effective solutions. Strong communication and presentation skills to effectively communicate technical concepts and findings to both technical and non-technical stakeholders. Ability to work collaboratively in cross-functional teams and manage client relationships effectively. Dynatrace Professional / black belt certified. Understanding of cloud-native architectures and the ability to monitor applications in cloud environments. Familiarity with other APM Tools (APPD / New Relic, HP Stack,..) Familiarity with scripting languages like Python or PowerShell for automation and extending APM tool functionality.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Summary As a L2 resource of his /her team, he /she: Takes up technical tasks and support day to day BAU tasks/Incidents/RFCs. Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise. Proposes service improvements for all Oracle/EBS services supported throughout the organization. Provides technical knowledge, supports services both proactively and reactively to maintain the availability and reliability of database system infrastructure in accordance to the SLA. Works in line with policies based on LEAN-CA-CIB best practices. Actively engages during any high severity issue and drives for issue resolution. Reviews technology changes to identify potential risks. Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise. Is aware of the global IT structure so that he/she anticipates interrelationships within the organization. Engages with technical peer, Development team, Service managers, Architect and project teams on technology roadmap and projects. Facilitates transformation projects and suggest future directions for new areas of improvement and enhancements. Guarantees the production readiness. Is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role. Actively engages to understand new technologies and technology trends and reviews them with a view to incorporate them into Bank operations. Must Have Skills RAC/Exadata/Exacc Administration Knowledge on OCI,DBASS utilities Exacc patching (DOM0,DOMU,GRID,DATABASE) Installation, Upgrade & configuration of Oracle software. Should have knowledge of Oracle RAC installation and configuration & management. Must have Oracle ASM/ACFS implementation skills. Good understanding of UNIX scripts . Expertise on backup utilities like RMAN, EXPDP/IMPDP, and Networker. Good understanding on performance tuning in Oracle database. Should have knowledge of Oracle OEM 12C/13C. Expertise in query fine tuning and troubleshooting. Implement backup and recovery of Oracle DB. Administration over DB Objects including Tables, Clusters, Views, Procedures etc. Good in Impact Analysis of DB Strong experience on configure and troubleshoot physical standby database using dataguard broker. Implement backup and recovery of Oracle databases for various scenarios. In-depth understanding of Advanced Architectures (Multi-Node, RAC, ASM, EXACC). Good understanding of core support processes and change management, maintain documentation standards. Must have experience in Database tuning including I/O, Load Analysis, ADDR, AWR, SQL Profiling etc. Responsible for installation, upgrades (Database, EXACC and RAC), patches, SR support, database tuning. Capable of delivering under critical environment pressure, resolve complex production issues & provide support when required; Proven track record for BAU tasks Excellent verbal and written communication skills; Independent and strong team player with good inter-personal skills. Good to Have Skills Good scripting(shell/ANSIBLE/PYTHON) skills to automate regular DBA admin tasks. Oracle EBS knowledge/experience added advantage. Strong experience on configures and troubleshoot golden gate replication components. EBS Administration Banking domain experience will be added advantage Installation, Upgrade & configuration of EBS. Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for? API Integration:Exposure to API integration to fully utilize SFMCs API capabilities. Marketing Automation Best Practices:Knowledge of Marketing Automation best practices. Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio. HTML and CSS:Familiarity with HTML and CSS for email template customization. Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPIs) and providing actionable insights. Roles and Responsibilities: Requirement:Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation. Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively.SFMC Configuration and Development: Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution. Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization. Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications.Campaign Execution and Management: Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools. Create Cloud pages within SFMC tool as per brief provided. Ensure accurate targeting and segmentation of campaign audiences. Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders. Conduct A/B testing and optimization to improve campaign effectiveness and customer experience. Troubleshoot and resolve any technical issues related to campaign execution.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership.Must Have Skills: Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations. Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Qualifications Any Graduation

About The Role : Position Title Oracle Database Administrator L2 BAND Location India Department Middleware Role Summary As a L2 resource of his /her team, he /she : Takes up technical tasks and support day to day BAU tasks/Incidents/RFCs. Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise. Proposes service improvements for all Oracle/EBS services supported throughout the organization. Provides technical knowledge, supports services both proactively and reactively to maintain the availability and reliability of database system infrastructure in accordance to the SLA. Works in line with policies based on LEAN-CA-CIB best practices. Actively engages during any high severity issue and drives for issue resolution. Reviews technology changes to identify potential risks. Supports his/her team during diagnosis when technical issues rise in his/her scope of expertise. Is aware of the global IT structure so that he/she anticipates interrelationships within the organization. Engages with technical peer, Development team, Service managers, Architect and project teams on technology roadmap and projects. Facilitates transformation projects and suggest future directions for new areas of improvement and enhancements. Guarantees the production readiness. Is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role. Actively engages to understand new technologies and technology trends and reviews them with a view to incorporate them into Bank operations. Key Responsibilities Technical Expertise Architect HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP,ADW), RAC & Data guard). Installation, Upgrade & configuration of Oracle/EBS software. Should have knowledge of Oracle RAC installation and configuration & management. Must have Oracle ASM/ACFS implementation skills. Good scripting skills to automate regular DBA admin tasks. Expertise on backup utilities like RMAN, EXPDP/IMPDP, CRSCTL, SRVCTL, Netbackup and Networker. Patching of Oracle DB/EBS Apps (EXACC and Non-EXACC DB). Good understanding on performance tuning in Oracle database. Should have knowledge of Oracle OEM 12C/13C. He will be customer facing for all operational issues and activities. Should have capability to install and configure RAC Servers under Oracle DB and EBS Apps technology. Expertise in query fine tuning and troubleshooting. Implement backup and recovery of Oracle DB/EBS Apps. Administration over DB Objects including Tables, Clusters, Views, Procedures etc. Good in Impact Analysis of DB Change / DB Design Change etc. Strong experience on configure and troubleshoot physical standby database using dataguard broker. Strong experience on configure and troubleshoot golden gate replication components. Implement backup and recovery of Oracle databases for various scenarios. In-depth understanding of Advanced Architectures (Multi-Node, RAC, ASM, EXACC, GoldenGate). Good understanding of core support processes and change management, maintain documentation standards. Must have experience in Database tuning including I/O, Load Analysis, ADDR, AWR, SQL Profiling etc. Responsible for installation, upgrades (EBS, Database, EXACC and RAC), patches, SR support, database tuning, concurrent manager administration, cloning Oracle EBS knowledge/experience added advantage. Capable of delivering under critical environment pressure, resolve complex production issues & provide support when required; Excellent verbal and written communication skills; Independent and strong team player with good inter-personal skills. Shift/Oncall & Weekend Support Flexible to work in shifts/ weekends/On-Call support as follows: Shift Timings Morning Shift 4.30AM to 1.30PM Afternoon Shift 11.30AM to 8.30PM Afternoon Shift 1 12.30PM to 9.30PM ** Evening Shift 2.30PM to 11.30PM Evening Shift 1 3.30PM to 12:30AM ** ** Day light savings Period- Nov to Mar ( 1hour ahead) ** On-Call Support- To provide On-Call support services on rotational basis 11.30 PM Night to 4.30 am on weekdays after end of the evening shift work (Apr to Oct). 12.30 Midnight to 4.30 am on weekdays after end of the evening shift 1 shift work (Nov to Mar). 00:00 AM to 11:59PM on both Saturday and Sunday. Weekend Support - Mandatory to work on every 3rd Saturday of given month. ( Timings From time to end time to be mentioned ) Public Holiday Support- Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays. Process & Tools ITSM tool- HP Service Now- Ticketing tool for INC/SR/Change/Problem tickets In-house tools HP OMI for monitoring Strong knowledge on ITIL Process & Practices Educational Qualifications Bachelors degree or Masters degree in Information/Computer technology preferred. Key Competencies: 5yrs (Min) to 8yrs (Max ) of relevant experience in Oracle/EBS administration. The candidate should have worked in a SLA driven environment. Ability to work in a flexible, team-oriented and constantly changing environment. Good Oral and Written communication skills. Basic knowledge on shell/Python scripting. Having Oracle RAC/OCI certification will be added advantage. Having previous banking BAU support will be added advantage.

Experience with Pharmaceutical Company is MUST. CANDIDATE SHOULD BE AWARE ABOUT GxP MACHINE REGULATIONS Role & responsibilities : User Support Services technician(s) that are fluent in English and Gujarati. Coordinate with the Service Desk and other necessary entities, including third parties and client support organizations, to provide the technical support services. Basic troubleshooting of LAN, WAN & WLAN Level 1 management of voice and data cabling / services Routine checkup of Server room facilities and common services like meeting rooms, VC rooms and conferencing facilities. Lifecycle replacements and PC imaging. Assets management, reconciliation and disposal coordination. Meeting / event facility preparation. Employee onboarding and offboarding process. Monthly reporting to IT Service Management and governance. Coordinate with End User or other site staff to schedule technical support at client locations in response to an escalated Incident or Service Request. Troubleshoot, diagnose, and resolve Incidents for devices and software, including removing and repairing physically broken or inoperable devices. Provide retained Hard Disk Drive or data on disk, as per clients legal requirements, upon request by security or legal.. Provide hard disk retention, storage and retrieval for any End User system as per clients legal requirements. Preferred candidate profile : Ready to work on payroll of VertX Solution. Must have experience working with Pharma company. Fluent in English & Gujarati Language Must be based at Mehsana/Visnagar/Surendranagar/Ahmedabad or Ready to Relocate to this location. Willingness to work in Rotational Shifts (24*7) Perks and benefits: Exposure to work at Leading Pharma Company's plant. Competitive Salary Night Shift allowance. Note : No Cab/Food/Housing allowance, 6 Days working Thanks & Regards, Gaurang Prajapati Contact : +91 8849187237