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1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and...
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and...
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Position : Windows System Administrator Location : Hyderabad, India Type : Full-Time (In-House) Work Mode : 5 Days Work from Office Company : PI Square Technologies Pvt. Ltd. About the Company PI Square Technologies is a technology-driven consulting and services firm delivering enterprise-grade solutions across cloud, infrastructure, and digital transformation domains. As part of our internal IT growth, we are seeking an experienced Windows System Administrator to join our inhouse team based in Hyderabad. Job Description We are looking for a skilled Windows System Administrator to manage, support, and maintain our internal Windows-based infrastructure. The ideal candidate should have hands-o...
Posted 3 months ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Only Tech Graduates CTC -Up to 4 LPA +Variables 24*7 Shift 2 Way Cab Exp Considered After Graduation Only Notice - Immediate Joiners Location - E. City, Bangalore Contact On 8769866443 Neha
Posted 3 months ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are hiring an Observability Engineer to enhance monitoring, tracing, and system visibility. Key Responsibilities: Build and maintain observability dashboards. Integrate logging, metrics, and tracing. Help teams debug using distributed tracing and logs. Required Skills & Qualifications: Experience with OpenTelemetry, Grafana, Prometheus, Loki. Strong scripting and DevOps background. Understanding of distributed systems. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If short...
Posted 3 months ago
1.0 - 6.0 years
4 - 6 Lacs
bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and...
Posted Date not available
1.0 - 3.0 years
3 - 4 Lacs
pune
Work from Office
Skills ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts Night shift (Rotational) Location:- Pune 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory)
Posted Date not available
1.0 - 6.0 years
4 - 6 Lacs
bengaluru
Work from Office
Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and...
Posted Date not available
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