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Mswipe Technologies Pvt. Ltd. logo
Help Desk Executive Mswipe Technologies Pvt. Ltd.

1.0 - 5.0 years

0 - 0 Lacs

navi mumbai, maharashtra

On-site

You are looking for a Help Desk Executive role at a company that provides technical and operational support to customers and field engineers using POS (swiping) machines. Your responsibilities will include: - Acting as the first point of contact for customers and field staff regarding POS/swiping machine-related issues. - Handling inbound calls, emails, or chats to log customer complaints or queries. - Troubleshooting basic technical issues like connectivity, printing, transaction errors, and device setup. - Guiding customers through configuration steps and software updates. - Coordinating with field service engineers for on-site support when required. You should have knowledge of terminal c...

Posted 1 month ago

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