ServiceNow Functional Architect Platform Infosys

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Functional Architect at Proximus GCC, Bengaluru, India, your role involves collaborating with stakeholders to understand business requirements and translating them into effective ServiceNow solutions. You will design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Additionally, you will debug performance issues and provide fixes, coordinate with the Product Owner for deliverables and task prioritization, and prepare runbooks for releases. Your responsibilities also include providing expertise in customizing and configuring ServiceNow for optimal performance and user experience. As a Technical Lead, you will lead and mentor developers, fostering a collaborative environment for knowledge sharing. Staying updated with industry best practices and trends in ServiceNow development is essential, enabling you to recommend and implement improvements as necessary. Collaboration with cross-functional teams to integrate ServiceNow with other enterprise systems, participation in upgrades and enhancements planning, and understanding Proximus architectural build for providing customer solutions are key aspects of this role. You will support developers and team members, mentor them to upskill on the latest ServiceNow features, and offer constructive feedback to help them build in-demand skills. Additionally, your role involves supporting hiring activities by reviewing profiles and evaluating candidates. To qualify for this position, you must have proven experience as a ServiceNow SME/ Tech Lead with a minimum of 8+ years in the ServiceNow platform. Proficiency in ServiceNow architecture, design, and best practices, particularly in CSM module implementation, CMDB, and data loads is required. Strong skills in JavaScript, HTML, CSS, SLAs, Flow Designer, and scripting are essential. Familiarity with ServiceNow development tools like Configurable workspace, Workflow Editor, Form Designer, UI Builder, and Service Portal is preferred. Candidates with ServiceNow certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) will be highly desirable. Excellent problem-solving, analytical, and communication skills are necessary for effective collaboration with technical and non-technical stakeholders in this role.,

Posted 2 days ago

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ServiceNow Functional Architect Infosys

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Functional Architect at Proximus GCC in Bengaluru, India, with over 10 years of total experience and at least 8 years of ServiceNow expertise, your primary responsibility will be to collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions. You will design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs. Additionally, you will debug performance-related issues and provide fixes, coordinate with the Product Owner for deliverables, prioritize tasks, and prepare runbooks for releases. Your role will also involve providing expertise in customizing and configuring ServiceNow to ensure optimal performance and user experience. You will lead and mentor developers to create a collaborative and knowledge-sharing environment within the team. Staying current with industry best practices and emerging trends in ServiceNow development will be crucial, allowing you to recommend and implement improvements as necessary. Moreover, collaborating with cross-functional teams to integrate ServiceNow with other enterprise systems for seamless data flow and functionality will be part of your responsibilities. Furthermore, you will participate in planning and executing ServiceNow upgrades and enhancements, understand Proximus" architectural build, and provide solutions to customer needs. Supporting developers and team members, mentoring them to upskill on the latest ServiceNow features, offering constructive feedback, and supporting hiring activities by reviewing profiles and evaluating them will also be integral to your role. To qualify for this position, you should have proven experience as a ServiceNow SME/ Tech Lead with a minimum of 8 years in the ServiceNow platform. In-depth knowledge of ServiceNow architecture, design, and best practices is essential, along with experience in the CSM module and proficiency in CMDB and data loads. Proficiency in JavaScript, HTML, CSS, knowledge of SLAs, hands-on experience in Flow Designer, excellent scripting skills, and awareness of best practices are necessary. Strong expertise in ServiceNow development tools and relevant certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are highly desirable. Exceptional problem-solving and analytical skills, attention to detail, effective communication, and collaboration with technical and non-technical stakeholders are also required for this role.,

Posted 3 days ago

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