50 Conducting Training Jobs

Job Overview: We are seeking a motivated and detail-oriented HR Associate to join our Human Resources team. The HR Associate will be responsible for supporting various HR functions including communication, policy implementation, organizational development, and employee engagement initiatives. The ideal candidate should have a solid understanding of HR practices, excellent communication skills, and a proactive approach to problem-solving. Key Responsibilities: Assist in developing and implementing HR policies and procedures. Coordinate and communicate HR policies and practices to employees. Support organizational development initiatives aimed at enhancing employee performance and satisfaction. Communicate effectively with employees as a POC for HR departments Org wide communication. Plan and execute employee engagement activities and events. Assist in conducting training sessions and workshops as needed. Maintain employee records and ensure compliance with regulatory requirements. Collaborate with other departments to ensure HR initiatives are aligned with organizational goals. Stay updated with HR trends and best practices. Key Result Areas (KRAs): Excellent Communication : Ensure clear and timely communication of HR policies and updates to all employees. Policy Implementation: Successfully implement and monitor HR policies to ensure compliance and consistency across the organization. Organizational Development (OD): Contribute to the development and execution of OD initiatives that support organizational growth and employee development. Employee Engagement: Plan and execute engaging activities and events that foster a positive work environment and enhance employee satisfaction Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. 1+ years of experience in Human Resources; or an MBA graduate with at least 6 months of relevant experience. Strong understanding of HR principles, practices, and procedures. Excellent written and verbal communication skills and ability to face employees. Proficient in MS Office suite (Word, Excel, PowerPoint) and ability to create infographics. Ability to maintain confidentiality and handle sensitive information with discretion. Proactive approach to problem-solving and decision-making.

Responsibilities: * Develop training curriculum * Conduct CNC training sessions * Evaluate trainee performance * Maintain up-to-date knowledge of CNC technology * Collaborate with industry partners

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: DataBricks - Data Engineering . Experience: 5-8 Years .

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years .

About The Role Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The role is responsible for understanding client requirements and knowledge of voice and/or non voice quality audits and related reporting along with basic analytics.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Competent in all minimum skill required by Customer Service RepresentativeKnowledge of Transaction Monitoring ProcessAbility to monitor as per the Transaction Monitoring ProcessKnowledge of quality related tools & reportingAbility to use Verint System to monitor calls if indicatedBasic understanding of OE maturity frameworkComplete knowledge of product/processes/Operational MetricStrong communication skills-written & oralStrong interpersonal skills with the ability to identify and resolve customers needs with appropriate empathyStrong internet and computer literacy skillsPrevious experience working in Call Center Experience in conducting trainings would be an added advantageMust Possess Good Communication Skills - verbal and writtenCoaching Experience will be considered an assetA score of 80% or above in Written Test (General Aptitude, Mathematic Skills, Excel & Computer Basics)Customer Service OrientationAbility to Work in TeamsMinimum 18 months of locking period for lateral movementShould be ready for night shifts (Any 10-hour shift) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Knowledge of client s quality expectations Knowledge of clients quality scoring system Competent in all minimum skills required by Customer Service Associates Knowledge of quality related reporting Ability to use monitoring tools Qualification Any Graduation

About The Role Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The role is responsible for understanding client requirements and knowledge of voice and/or non voice quality audits and related reporting along with basic analytics.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Competent in all minimum skill required by Customer Service RepresentativeKnowledge of Transaction Monitoring ProcessAbility to monitor as per the Transaction Monitoring ProcessKnowledge of quality related tools & reportingAbility to use Verint System to monitor calls if indicatedBasic understanding of OE maturity frameworkComplete knowledge of product/processes/Operational MetricStrong communication skills-written & oralStrong interpersonal skills with the ability to identify and resolve customers needs with appropriate empathyStrong internet and computer literacy skillsPrevious experience working in Call Center Experience in conducting trainings would be an added advantageMust Possess Good Communication Skills - verbal and writtenCoaching Experience will be considered an assetA score of 80% or above in Written Test (General Aptitude, Mathematic Skills, Excel & Computer Basics)Customer Service OrientationAbility to Work in TeamsMinimum 18 months of locking period for lateral movementShould be ready for night shifts (Any 10-hour shift) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Knowledge of client s quality expectations Knowledge of clients quality scoring system Competent in all minimum skills required by Customer Service Associates Knowledge of quality related reporting Ability to use monitoring tools Qualification Any Graduation

The role of a C-130J Loadmaster involves supervising the loading and unloading of cargo, vehicles, and passengers on various aircraft. As a C-130J Loadmaster, you will be responsible for mathematically planning the correct placement of the load on the airplane, ensuring passenger comfort and safety, securing cargo, and participating in airdrop operations. Your primary duties will include conducting scheduled training sessions in classrooms, simulators, on the ground, and during flights according to approved training syllabus. You will use a variety of tools such as iPads, computers, and video projector systems for training purposes. Additionally, you will provide operational support and troubleshooting expertise when required. As a C-130J Loadmaster, you will be expected to evaluate and document student performance during training missions. You will also be responsible for developing courseware and curriculum based on customer requirements and recommending improvements to the training program as necessary. In this role, you will conduct instruction on training devices and static aircraft operation for personnel as needed. You will also attend scheduled meetings such as Scheduling, Standardization, and Instructor Loadmaster/Aircrew meetings. Administrative duties including record-keeping, monitoring student progress, counseling, quality assurance, safety, security, and maintenance of training programs and equipment are also part of your responsibilities. To qualify for this position, you should have a minimum of 500 instructor hours as a C-130J Instructor Loadmaster or Evaluator and at least two years of instructional experience in an aircrew training environment on C-130J aircraft. You must possess and maintain a Class II Flight Physical and pass a NATOPS check-ride after the required refresh training. Proficiency with Microsoft Office is also required. You should be willing to work overtime as needed and be available to work any shift or day of the week. Eligibility for DoD Personal Security Clearance is a must for this position. Additional duties may be assigned as directed by the Director of Operations.,

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Solar Technical Head, located in Hyderabad. The Solar Technical Head will be responsible for overseeing and managing technical operations, providing technical support, and ensuring the effective implementation of solar projects. Key tasks include supervising the technical team, conducting technical training, performing system analysis, and ensuring compliance with industry standards and regulations. The role also involves liaising with stakeholders and maintaining effective communication within the team and with clients. Qualifications Strong Analytical Skills Effective Communication skills Technical Support and troubleshooting experience Team Management and leadership abilities Experience in conducting Training sessions Proven experience in the solar industry or related field Bachelor&aposs degree in Engineering, Renewable Energy, or a related technical field Hands-on experience with solar technology and industry standards Show more Show less

As a Manager - Training at Hireginie, your primary responsibility will be to conduct training modules for Agent Advisors and ADMs. This includes conducting induction and on-boarding training programs, training on selling skills, all MLI Insurance products and processes, as well as training on MLI digital tools and assets. You will also be required to conduct GIDs, IIDs, PRP, and FOD as and when needed. In addition to conducting training in a traditional classroom format, you will be expected to deliver training in a blended delivery format, incorporating virtual trainings as per the learning journey design. Developing facilitation skills and virtual delivery skills will be essential to ensure seamless training delivery across all sessions. Your administrative duties will involve driving adoption of the digital learning platform among all roles, conducting digital assessments and promoting self-learning among Agents and ADMs. You will also be responsible for calendarizing and planning all training sessions effectively, ensuring adherence to the training calendar, driving business performance of learners, and capturing attendance in the designated system within the defined timeline. Managing training logistics will be a crucial part of your role, including scheduling training sessions, ensuring wider participation of agents, and setting up the SMART Classroom before each session. Monitoring the progress of agents on a continuous basis, seeking feedback, ensuring ethical standards, and monitoring agent development will also be part of your responsibilities. You will be required to update training material regularly by reviewing the existing content, scanning the environment, and incorporating feedback from agents, customers, Sales Managers, Partners, and Managing Partners. Facilitating self-development of agents and ensuring they receive updated information on MLI products will also be key aspects of your role. Join Hireginie, a prominent talent search company, and make a significant impact by leading and enhancing the training programs for Agent Advisors and ADMs in the Cochin location.,

As a Quality Assurance and Quality Control Specialist, you will be responsible for preparing and maintaining various plans and specifications to ensure the quality standards for our organization's production processes. This includes developing Organisational QA and QC plans, RM specifications, process sheets for different production methods such as FRP, Steel Fabrication, Theme, and more. Your role will involve creating checklists for vendor and welder qualifications, supplier qualification plans, and inspection checklists for raw materials, daily production, fabrication, painting, and theme production. You will also conduct Non-Destructive Testing (NDT) at random intervals, prepare rejection reports for rejected materials, and maintain Corrective Action Preventive Action (CAPA) files. Additionally, you will be required to prepare final inspection sheets, risk mitigation plans, and analytical reports. Conducting training sessions on QA/QC processes within the organization, visiting installation sites for quality checks, and presenting our QA/QC processes to customers will also be part of your responsibilities. This is a full-time, permanent position with day shift schedule. The ideal candidate should hold a Bachelor's degree, preferably with at least 2 years of relevant work experience. The work location is on-site, and occasional travel may be required for site visits.,

About The Role Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The role is responsible for understanding client requirements and knowledge of voice and/or non voice quality audits and related reporting along with basic analytics.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Competent in all minimum skill required by Customer Service RepresentativeKnowledge of Transaction Monitoring ProcessAbility to monitor as per the Transaction Monitoring ProcessKnowledge of quality related tools & reportingAbility to use Verint System to monitor calls if indicatedBasic understanding of OE maturity frameworkComplete knowledge of product/processes/Operational MetricStrong communication skills-written & oralStrong interpersonal skills with the ability to identify and resolve customers needs with appropriate empathyStrong internet and computer literacy skillsPrevious experience working in Call Center Experience in conducting trainings would be an added advantageMust Possess Good Communication Skills - verbal and writtenCoaching Experience will be considered an assetA score of 80% or above in Written Test (General Aptitude, Mathematic Skills, Excel & Computer Basics)Customer Service OrientationAbility to Work in TeamsMinimum 18 months of locking period for lateral movementShould be ready for night shifts (Any 10-hour shift) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Knowledge of client s quality expectations Knowledge of clients quality scoring system Competent in all minimum skills required by Customer Service Associates Knowledge of quality related reporting Ability to use monitoring tools Qualification Any Graduation

Key Responsibilities: To deliver training for Line leader & Technicians Need to prepare Monthly & yearly training plan Training material preparation based on TNI Develop for Training & Development Strategy New innovation for Training activities Training Need Analysis and Training Audit Preparation of Computer Based Training (e-Learning) To Develop shop floor employees skills level Driving Continuous Improvement projects Improve training effectiveness & develop Internal trainers skills Report preparation Key Skills: Excellent communication skills, both written and oral Strong Knowledge in MS Office Specially in PowerPoint and Excel Highly skilled on Technical Training (Process flow, Quality, Lean Tools, PFMEA. etc..) Sound knowledge in training session Data Analysis in Excel and preparing reporting Preferred candidate profile Education Level: Diploma / Graduate / Post Graduate in HR Experience Required: Specialist: 02 - 06 years in EMS Oriented company Shift: General General Purpose: Responsible for developing, delivering, reviewing and evaluating training courses in line with company policies and programs.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Service Cloud. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. java webflux JD: 4+ yrs. of JAVA SpringBoot with Microservices development skills 4+ yrs of experience in Java Script and Node.js 3+ yrs of working experience on Webflex Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Fullstack Java Enterprise. Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Sales Cloud. Experience:5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Performance Engineering for SAP. Experience: 5-8 Years.

Job Summary: 1) Plan, design, and manage electrical systems, focusing on installations and commissioning for various electrical equipment at projects. 2) Collaborate with Mechanical and civil team for planning to achieved project in time. 3) Oversee electrical activities on construction sites, ensuring timely completion, quality workmanship, and compliance with project specifications. 4) Conduct inspections and tests to ensure electrical installations meet industry standards, codes, and client requirements. 5) Identify and resolve electrical issues on-site, providing efficient solutions to maintain project progress. 6) Maintain accurate records of electrical works, including progress reports, as-built drawings, and equipment specifications. 7) Promote and enforce a strong safety culture, adhering to safety guidelines and protocols for electrical activities on-site. 8) Engage with clients and stakeholders to provide project updates, address concerns, and ensure client satisfaction throughout the construction process. 9) Stay updated with the latest developments in Electrical technologies and practices, implementing best practices on-site. 10) Should have knowledge of electrical works of Government projects & e should be able to do electrical billing, Joint measurement at site with client, Abstract sheet. 11) Should have knowledge of MB Book recording & sub-contractor work, Bill certification. 12) Should have knowledge of Preparation of Material reconciliation statement.

More Retail Limited is looking for Supervisor CC_Onroll to join our dynamic team and embark on a rewarding career journey Roles & Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

More Retail Limited is looking for Supervisor CC_Onroll to join our dynamic team and embark on a rewarding career journey Roles & Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Weblogic App Server. Experience5-8 Years.

Mandatory Skills AWS Data Services, Azure Data Services, Power BI Reports, DAX Secondary Skills DBT, Airflow, Python We need a Power BI resource with experience in Azure and AWS Cloud migration kind of projects for larger UDP program. Please find below the responsibilities. Understanding Business Collaborate with stakeholders to understand the business intelligence needs and translate them into technical requirements. Data Integration and Modeling Work on integrating data from various sources, ensuring data consistency and accuracy. This includes creating and managing data models that support the new AWS environment. Report and Dashboard Development Design and develop interactive reports and dashboards using Power BI that meet the business requirements. This involves leveraging Power BIs capabilities to create visually appealing and insightful data visualizations. Performance OptimizationOptimize the performance of Power BI reports and dashboards by implementing best practices in data modeling, DAX (Data Analysis Expressions) optimization, and efficient data loading techniques. Migration Support Assist in the migration of existing Power BI reports and datasets from Azure to AWS, ensuring that all functionalities are retained, and any necessary adjustments are made to accommodate the new platform. Collaboration with Data EngineersWork closely with data engineers to ensure that the data pipelines and ETL processes are correctly set up in AWS to support Power BI reporting needs. Testing and Validation Conduct thorough testing of reports and dashboards to ensure accuracy and reliability of the data presented. Validate that the migrated reports meet the business requirements and perform as expected in the AWS environment. ( User Training and Support Provide training and support to end-users to help them effectively use the new Power BI reports and dashboards. This includes creating documentation and conducting training sessions. Continuous Improvement Stay updated with the latest features and updates in Power BI and AWS services to continuously improve the reporting solutions and leverage new capabilities.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Scala programming. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Neo4j Graph Database. Experience5-8 Years.