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Team Leader Quality Assurance RCM Credence Global Solutions

0.0 - 3.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance professional in the Revenue Cycle Management (RCM) industry, you will be responsible for managing various day-to-day activities to ensure the efficiency and effectiveness of the quality assurance processes. Your key responsibilities will include: - Managing leave planning discussions and scheduling for upcoming months. - Adhering to quality standard documents and ensuring compliance with set guidelines. - Deploying tasks by allocating targets and assigning Customer Service Executives (CSEs) for call monitoring. - Meeting daily targets and ensuring timely feedback closures for CSEs on monitored calls. - Conducting ATA (Audit the Auditor), call calibration sessions, prov...

Posted 2 months ago

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