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0.0 - 1.0 years
1 - 2 Lacs
Hyderabad
Work from Office
JOB TITLE: MIS EXECUTIVE LOCATION: HYDERABAD SALARY: 15 K TO 20 K Required Candidate profile EXPERIENCE: 0 TO 1 YEAR GENDER: MALE, FEMALE QUALIFICATION: GRADUATION Perks and benefits NA
Posted 2 months ago
3.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: " Data Analytics cum MIS" * Manage MIS reporting with advanced Excel skills * Collaborate on CRM tools & ERP systems integration * Create Pivot Tables, VLOOKUPs, HLOOKUPs, COUNTIFs * Deliver timely mis reports using formulas & macros Provident fund
Posted 2 months ago
8.0 - 13.0 years
10 - 15 Lacs
Noida
Work from Office
Responsibilities Collaborate with clients to gather and document business and system requirements, converting them into functional specifications and technical requirements Conduct project-level analysis and produce the necessary documentation, including business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans Prepare functional artefacts such as BRD/FSD and user stories along with business process flows and prototype requirements to generate wireframes. Analyze existing and proposed systems to conduct Gap Analysis, prepare the Delta (change requirement) Documentation, and manage the change control processes.Take ownership of the product end-to-end and provide feedback to the client for improvement Act as a liaison between Operations, IT, and stakeholders to align requirements and goals, and collaborate with design, development, QA, and system teams to meet project milestones Ensure project quality and adherence to defined governance, process standards, and best practices throughout the project lifecycle Monitor and report on key project metrics including risk, scope, schedule, quality, and customer satisfaction from inception through closure Requirements BE/B.Tech/MCA/MBA with 8+ Years of related experience Ability to convert vague business requirements into detailed specifications and apply basic UX knowledge to align user problems with business needs, presenting user-centric solutions Proficient in Agile Methodology with experience in wireframing, prototyping, and a solid understanding of tools, trends, and technologies for both wireframing and mock-up development Knack at identifying and prioritizing technical and functional requirements. Experience in cost-benefit and viability analysis Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Basic knowledge of SQL and Excel Skills (Basic Formulas, VLOOKUP, Pivot Tables, Chart/Graphs, and Conditional formatting) Strong communication, documentation, and presentation abilities coupled with interpersonal finesse, a consultative approach, and adept analytical and problem-solving skills
Posted 2 months ago
2.0 - 5.0 years
2 - 4 Lacs
Ghaziabad, Lucknow
Work from Office
Roles and Responsibilities: Work as Leader and get the job done by downlines; Provide collection plans for orders on credit block If necessary, provide credit availability details prior to order placement Provide details for demo dispatch locations Validation of orders* Collate data & seek necessary approvals for sales returns Inform customer about approved sales returns to initiate returns Submit necessary approvals & documentation for IPT Submit necessary documents for complaints Follow up for non-receipt of acknowledgements Follow up for non-receipt of balance confirmation Check documents and raise request in portal Send reports like sales reports/MIS Send ageing analysis Print & send CN/CN copies to TBMs/customers Administrative work which includes sales exp provision/FLEX data/Gift acknowledgments/sending principal certificates to TBM Validate evaluation/ calculation of MF programs sent by MF tea TMS Management Processing Sales order & Sales Return in SAP. Responsible to coordinate with Office and warehouse staff for dispatch as per schedule. for Update dispatch details /POD in system. for Generate invoices & STN (Stock Transfer Note) for generate E-Waybill. for filing all the documents properly related to sales & accounts. Own responsible for Monthly Stock reconciliation SAP Vs Physical. Ensure Compliance to operational SOPs. Prepare MIS reports for sales, collection and stock. Provide all the reports to Regional Manager on daily, weekly and monthly basis And all other Depot Manager related activities All types of Licensing Knowledge Ensure Compliance to operational C&F Works. Transport Coordination & Warehouse Management Knowledge of Transportation for Entire WUP MIS working for Quotation and Transport bills. Excel Expert Good communication skill Desired Candidate Profile: Knowledge of SAP MIS Reporting (Expertise in Microsoft Excel) Leadership
Posted 2 months ago
12.0 - 15.0 years
9 - 14 Lacs
Gurugram
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, and may also explore deep learning, neural networks, chatbots, and image processing technologies. Collaboration with cross-functional teams will be essential to integrate these solutions effectively into existing systems and workflows. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Continuously evaluate and improve existing processes and systems to optimize efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and their integration.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 12 years of experience in Large Language Models.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
2.0 - 3.0 years
2 - 3 Lacs
Bhilwara
Work from Office
To Provide data of the assigned zone to the Business Development manager To collect the daily reports from the Business Development Manager To share daily promotions with Business Development Manager & Field team To share details with zonal teams if there is any new product added in the categories To share details with zonal teams about discontinued product in the categories To share and follow-up on CRM queries/complaints as well as collect the same from the associated field team To share the field concerns, disputed matters, verification requirements with BD managers and follow-up with them for the status and clearance To share details of the stores where government compliances are need to fulfill and documents required To coordinate with the BD manager and field team if there are any challenges related to working To compile and verify the daily beat plan of the field team and working accordingly Coordinate with depot and SCM department for making product availability in the field as per the demand created by the field team and requirement of the stores Create daily, weekly and Monthly MIS for measuring the performance of the field staff To handle all the operational activities, reports related to the field staff with coordinating with zonal business development manager
Posted 2 months ago
4.0 - 9.0 years
2 - 4 Lacs
Kolkata
Work from Office
Sales Coordinator Graduate with 5+ yrs relevant exp Candidate must have exp in advance excel (Vlook-up, Hlookup, Pivot Table, Formulas, Chart preparation etc..) CTC upto 4 lpa Location Salt Lake sec 5 (Kolkata) Prefer female candidate Required Candidate profile Send your resume via WhatsApp: 8013014471 Ideaspot Consultant / Kolkata You can join our channel for frequent job updates https://whatsapp.com/channel/0029VaZIq862Jl8Ja7fal20C
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Ahmedabad, Delhi / NCR, Mumbai (All Areas)
Hybrid
REMOTE JOB Roles and Responsibilities: 1. Order Processing & Management: Verify and process customer orders accurately. Coordinate with logistics and warehouse teams for timely dispatch. Update order status and track shipments. 2. Data Entry & Documentation: Maintain and update product listings, pricing, and inventory records. Prepare and manage invoices, purchase orders, and shipping documents. Ensure data accuracy in CRM and ERP systems. 3. Customer Support Coordination: Respond to customer queries via email/chat related to orders, returns, and refunds. Escalate issues to relevant departments (logistics, technical, etc.) when required. 4. Inventory & Vendor Management: Monitor stock levels and update inventory databases. Coordinate with suppliers for order fulfillment and discrepancies. 5. Report Generation: Prepare daily/weekly reports on sales, orders, and returns. Assist in analyzing data for business insights. 6. E-Commerce Platform Maintenance: Update product descriptions, images, and pricing on the website. Assist in managing backend operations of the e-commerce portal. 7. Compliance & Record Keeping: Ensure all transactions comply with company policies. Maintain organized digital and physical records. Key Skills Required: Computer Proficiency: MS Office (Excel, Word, Outlook) Knowledge of ERP/CRM software (e.g., Zoho, SAP, Shopify backend, ERPNext) Familiarity with e-commerce platforms (Amazon Seller Central, Flipkart, WooCommerce, etc.) Data Management: Accurate data entry & database management Basic understanding of spreadsheets (VLOOKUP, Pivot Tables) Communication Skills: Good written & verbal communication (for customer & vendor coordination) Organizational Skills: Ability to multitask & prioritize work Attention to detail in documentation & order processing Problem-Solving: Quick resolution of order discrepancies & customer issues Time Management: Meeting deadlines for order processing & reporting
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Mumbai
Work from Office
The ideal candidate will be responsible for accurately inputting data into our systems and assisting in the preparation of Management Information System (MIS) reports. Key Responsibilities: Accurately enter and update customer, policy, and financial data in the company's database. Verify data for accuracy and completeness. Maintain records of activities and tasks. Assist in data collection and data compilation from various sources. Assist in the preparation of daily, weekly, and monthly MIS reports. Support in data analysis for MIS reporting using advanced excel formulas ( Vlookup and Pivot Table ) Generate reports as required by the management team. Help in the development of new reports and tools to enhance data accuracy and reporting efficiency. Organize and maintain files and records. Coordinate with various departments to collect necessary data and ensure timely reporting. Support the MIS team in special projects and data-driven initiatives. Preferred candidate profile : Good with Excel Skills .Min 1 years of Exp needed Interested candidates can connect on disha.doshi@probusinsurance.com.
Posted 2 months ago
4.0 - 7.0 years
4 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Summary ASTER DM HEALTHCARE LIMITED is looking for Lead - MIS to join our dynamic team and embark on a rewarding career journey. Sound Knowledge & hands on experience on H-look Up, V-Look Up, Pivot Table, Conditional Formatting etc. Good in preparing MIS Report. Perform data analysis for generating reports on periodic basis Provide strong reporting and analytical information support Knowledge of various MIS reporting tool
Posted 2 months ago
4.0 - 7.0 years
4 - 7 Lacs
Mangalore, Karnataka, India
On-site
Job Summary ASTER DM HEALTHCARE LIMITED is looking for Lead - MIS to join our dynamic team and embark on a rewarding career journey. Sound Knowledge & hands on experience on H-look Up, V-Look Up, Pivot Table, Conditional Formatting etc. Good in preparing MIS Report. Perform data analysis for generating reports on periodic basis Provide strong reporting and analytical information support Knowledge of various MIS reporting tool
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Coimbatore
Work from Office
Strong proficiency with advance excel functions Experience handling large datasets into usable formats Strong problem-solving skills with excellent Communication skill Comfortable working in both individual and team settings with minimal Supervision
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Maharashtra
Work from Office
The IBM Data Management role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IBM Data Management domain.
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Noida, Gurugram
Work from Office
Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM). The primary responsibility is to manage the RM tools and reporting. Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management. Perform Ad-hoc reporting request. Act as a change agent to stakeholders as the Resource Management group implements new processes and tools. Specifically, will focus on the tactical/transactional areas of our business. Critical skills required: Workable knowledge on MS Office tools. Able to share clear view on written and verbal communication. Good Analytical Skills & problem-solving skills. Pro-active & Positive Attitude. Ability to Work efficiently and effectively in a team. Have the ability to escalate issues with a view to bringing about a win-win resolution. Basic phone & email etiquette are desirable as candidate would need to interact with onshore clients/external entities on a regular basis. Resource should be from either Gurugram or Noida location. Candidate must have 1 year of experience in any domain. Knowledge in MS Excel is mandatory. NP- 0-30days
Posted 2 months ago
2.0 - 5.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, and may also explore deep learning, neural networks, chatbots, and image processing technologies. Collaboration with cross-functional teams will be essential to integrate these solutions effectively into existing systems and workflows. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Evaluate and implement new technologies and methodologies to improve project outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and their integration.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 7.5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
2.0 - 6.0 years
6 - 10 Lacs
Gurugram
Work from Office
Roles and Responsibilities Sample control and file keeping to client and follow up to match the TAT Good connect and coordination with external Clients, Sales team & lab team. To ensure to attend and clear the entire query from client and vendor in an efficient manner New on Boarding Vendor Management(NOB) Hold Reduction. Maintaining all the Quality records generated during the process. Ensure confidentiality of information obtained during the course of employment. Closely working with Sales & Operations team Qualifications Graduate or MBA From Textile industry Additional Information Compensation will be between 3 - 8 LPA based on current.
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
Job Title: MIS Executive Department: Operations / Management Support Location: Mumbai Company: Aditi Tracking Support Pvt Ltd Job Summary: We are looking for a detail-oriented MIS Executive who will be responsible for managing data, creating reports, and supporting decision-making by providing accurate information. The role includes handling Excel sheets, preparing daily/weekly/monthly reports, and ensuring that data from various departments is well maintained and up to date. Key Responsibilities: Collect, organize, and maintain data from various departments. Prepare daily, weekly, and monthly MIS reports in Excel. Share reports with management to help with planning and decision-making. Ensure accuracy and cleanliness of data. Create dashboards or summary reports as needed. Support internal teams by giving data or reports when required. Coordinate with departments to collect updated information on time. Highlight any irregularities, delays, or missing data to the concerned teams. Help improve reporting formats and tools for better clarity. Skills Required: Good knowledge of Microsoft Excel (Formulas, Pivot Tables, VLOOKUP, Charts) Attention to detail and accuracy Good communication skills Ability to work with large sets of data Basic understanding of business operations Knowledge of Google Sheets is a plus Qualification & Experience: Graduate in any stream (preferably B.Com, BBA, B.Sc IT, or similar) 13 years of experience in MIS or data-related roles Familiarity with ERP systems is an added advantage
Posted 2 months ago
7.0 - 10.0 years
9 - 12 Lacs
Agra
Work from Office
To collect, organize, analyze, and present data using Microsoft Excel to support business decisions and streamline reporting processes. Required Technical Skills: Advanced Microsoft Excel. Pivot Tables. VLOOKUP, HLOOKUP, INDEX-MATCH. Data Validation, Conditional Formatting. Charts & Graphs. Macros and VBA (preferred but not mandatory). Basic knowledge of Microsoft Word and PowerPoint for report presentation. Working knowledge of Google Sheets (optional but useful).
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Patient Assessment : Evaluate patients conditions by monitoring vital signs, symptoms, and responses to treatments. Care Planning : Develop and implement individualized care plans in collaboration with healthcare teams. Patient Education : Educate patients and their families on managing illnesses or injuries, including post-treatment care. Medical Documentation : Record patients medical histories and current health status accurately.
Posted 2 months ago
12.0 - 15.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while also exploring innovative applications such as chatbots and image processing. Collaboration with cross-functional teams will be essential to integrate these advanced technologies into effective solutions that address complex challenges. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance overall performance.- Continuously evaluate and improve existing processes and systems to optimize efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and their integration.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 12 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
2.0 - 5.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, deep learning, and neural networks, while also exploring innovative applications such as chatbots and image processing. Collaboration with cross-functional teams will be essential to integrate these advanced technologies into effective solutions that address real-world challenges. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance overall performance.- Continuously evaluate and improve existing processes and systems to optimize efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and their integration.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 5 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
12.0 - 15.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : SAP HCI - Middle Ware RoleMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions, ensuring that they meet quality standards. You will work with various AI models, including generative AI, and may also explore deep learning, neural networks, chatbots, and image processing technologies. Collaboration with cross-functional teams will be essential to integrate these solutions effectively into existing systems and workflows. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Continuously evaluate and improve existing processes and systems to optimize efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models.- Strong understanding of cloud-based AI services and their integration.- Experience with deep learning frameworks such as TensorFlow or PyTorch.- Familiarity with natural language processing techniques and tools.- Ability to design and implement scalable AI solutions. Additional Information:- The candidate should have minimum 12 years of experience in Large Language Models.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Content management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their business. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will continuously deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content (e.g:, graphic, violent, sexual and egregious) and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs.* Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysisAttention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.* Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Roles and Responsibilities: * Assess the quality of analysts on the project* Meet volume and quality targets for all quality assurance audits* Develop and maintain knowledge of client and their business needs processes* Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements* Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings* Participate in Process Calibration sessions with Clients and Cros Vendor* Take accountability for effectively handling escalations* Identify root causes for business related issues and recommend solutions to improve overall client satisfaction* Assist with monitoring and tracking incidents to ensure timely resolution* Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance.* Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality.* Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope.* Need to ensure timely Quality insights are shared to drive proces improvements* Should ensure timely feedback and individual performance development is tracked and reported* Should work with core Operations Team and drive over all quality standards defined as per the process Qualification Any Graduation
Posted 2 months ago
1.0 - 3.0 years
2 - 2 Lacs
Kolkata
Work from Office
Role & responsibilities Gather data from various sources, both internal and external, and compile it into a structured format for analysis. Ensure the accuracy, consistency, and reliability of data used in reports. Work with various departments and teams to understand data needs and requirements. Respond to requests for special reports and data analysis as needed. Ability to analyze data, identify trends, and draw meaningful conclusions. Preferred candidate profile Good working experience in Advance Excel Good ability to analyze raw data, draw conclusions, and develop actionable recommendations Analytical experience will be preferable Immediate / within 15 days joiners prefer
Posted 2 months ago
10.0 - 12.0 years
35 - 40 Lacs
Kolkata, Durgapur
Work from Office
Experience: 10+ years in large-scale construction or healthcare projects. Responsibilities: Overall project management, budget control, stakeholder communication. Monitoring the daily progress of projects Providing detailed updates to project managers or other stakeholders Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits Organizing reports, invoices, contracts, and other financial files for easy access Planning meetings and organizing project logistics Performing billing and bookkeeping tasks Ordering necessary office supplies
Posted 2 months ago
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