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- 5 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call manju 9342679949 for more info. Thanks, manju 9342679949
Posted 1 month ago
- 4 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Interested candidates can directly share their resumes over whatsapp on 7669924141 Role Overview: Serve as the primary point of contact for customers via phone, addressing inquiries, resolving issues, and ensuring a positive experience. Key Responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries and complaints promptly. Maintain high customer satisfaction levels. Meet performance targets and KPIs Perks and Benefits Both side cabs Good incentives Interested candidates can directly share their resumes over whatsapp on 7669924141
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details : 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
- 5 years
3 - 6 Lacs
Noida, Pune, Delhi / NCR
Work from Office
Experience – Min.6 Month to 1 Year into calling exp(Mandatory) B Tech Fresher’s are eligible Qualification Graduation and Under Graduation Exceptional written and verbal communication skills with VNA Threshold 5 Contact Sunny 7017379244 Required Candidate profile Responding to customer requests, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
Posted 1 month ago
3 - 8 years
4 - 7 Lacs
Hyderabad
Work from Office
Hiring for education sales process Experience Minimum 3 year in sales domain Excellent communication skills English and Hindi language Day Shift, 5 Days working , Both side cab Only Graduate candidates can apply Contact - 7017379244 Required Candidate profile Sales experience with all relevant documents Inbound and outbound sales process only Any sales process candidates can apply
Posted 1 month ago
- 3 years
3 - 4 Lacs
Bengaluru
Work from Office
Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for BANGALORE Location. Job Title: Process Executive / Senior Process Executive Location : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Should have knowledge in Customer Service . Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs 3.00 LPA For fresher Exp candidates -- Salary -- Rs 4.75 LPA Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers Simran : 9821182647 Mahvish : 9628373766 Riya : 9628373761 Not for Candidates pursuing Full Time Graduation ##NO PLACEMENT CHARGES##
Posted 1 month ago
- 4 years
3 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Interview Drive for Work From Office Work From Office Mohali 28k ctc - 32k ctc Rotational Shifts 5.5 Days Working Immediate Joining Voice/Chat Process Good Communication Skills needed Freshers can also try Interested Contact Hr Muskan 6239677748 Required Candidate profile One day Interview Process Premium Process Hiring Hr and Managers Available Guidance and briefing from Recruitment Team
Posted 1 month ago
1 - 4 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 REBA-9628373764 SIYA-7565006262
Posted 1 month ago
2 - 7 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Hiring For International Banking Voice Process - 7.50 LPA / - Noida And GGN Also Grad/ B.Tech- Min.18 Months International Voice / Chat/ Chat & Voice Exp must NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details : 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
- 5 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Vizag - salary is 11k take home Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Sangeeta 9176078282 for more info Thanks, Sangeeta 9176078282
Posted 1 month ago
3 - 8 years
3 - 7 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities : Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29
Posted 1 month ago
3 - 7 years
3 - 7 Lacs
Bengaluru, Bangalore Rural
Work from Office
Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29
Posted 1 month ago
1 - 6 years
4 - 7 Lacs
Bengaluru
Work from Office
GREETING!! WE ARE LOOKING TECH SUPPORT ASSOCIATES. CANDIDATES WITH TECH EXPERIENCE CAN APPLY. For further queries, feel free to contact: JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you. Job role: Service helpdesk desk Shift: UK/US rotational shift Salary: Exp ( only graduates with PDC or convocation) - upto 7.5 lpa Location: Bangalore 2 way cabs will be provided upto 20 km radius NOTE: 1.We are looking for immediate joiners 2. EPFO check will be done post selection Role & responsibilities: 1. Help Desk Agent / Store Support Executive • Primary contact for Tesco store colleagues needing IT or operational support. • Troubleshoot POS (Point of Sale) systems, scanners, self-checkouts, handheld devices, and back-office systems. • Assist with software updates, password resets, network issues, and basic hardware troubleshooting. • Log and categorize incidents in the ITSM system (like ServiceNow). • Provide first-line resolution or escalate to specialized teams (like infrastructure or network teams) as needed. • Communicate clearly with store staff who may not be technically skilled. 4. Technical Specialist / L2 Support • Resolve escalated, complex issues (e.g., server crashes, database failures in stores). • Configure and troubleshoot store hardware (servers, network routers, tills). • Provide remote support tools assistance. • Work with software vendors and internal IT teams for patches and updates. Common Issues in Help Desk Handles: • POS till not working. • Printer/scanner not connecting. • VPN/network down at store. • Password resets (e.g., Kronos, Tesco systems). • New device setup (e.g., handheld scanners). • Software crashes (e.g., for inventory or checkout apps). • Payment gateway downtime. • CCTV system technical issues. Key Skills Needed: • Good technical troubleshooting knowledge (Windows, POS systems, basic networking). • Fast-paced problem-solving mindset. • Strong communication must simplify technical terms for non-technical store staff. • Multitasking under pressure (especially during Black Friday, Christmas rush, etc.). • ITSM tools familiarity (ServiceNow, Remedy, Preferred candidate profile EXPERIENCE UP TO 2YRS IN CUSTOMER SERVICE/HELPDESK/TECHINICAL SUPPORT. Perks and benefits : COMPETITIVE SALARY : CAREER GROWTH OPPORTUNITIES IN IT SUPPORT DOMAIN Thanks and regards, Rivera Manpower Services JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you.
Posted 1 month ago
- 2 years
2 - 3 Lacs
Kolkata, Gurugram
Work from Office
Hi, We are hiring for the ITES Company for Associate - Order to Cash Role. Job Description B.com/M.Com Freshers can Apply. Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills a) Graduate Fresher b) Knowledge of Indian GAAP WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 305 b) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/associate-order-to-cash-2/
Posted 1 month ago
1 - 5 years
4 - 4 Lacs
Bhubaneshwar, Jaipur, Kolkata
Work from Office
Hi We Are Hiring For Leading IT MNC in Jaipur For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide customer service support to clients through Voice Support Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Possess good communication skills with abthe ility to work under pressure Eligibility: - Graduates only Customer Service, Tech and Sales experience are preferred 18 Years to 35 Years 100% work from Office Flexible to work in all shifts Fluent in spoken English (Versant 60 B2) with basic knowledge about customer handling, retention. Skill Set required: Interactive, Customer Service mindset Relocation benefits: Relocation Bonus of 10K in the first salary payroll. 14 days of company accommodation . Salary > 30K CTC For Graduate Fresher > 33K - 35K CTC For Graduate With 1 Year Customer Support Experience Good to know: 5 days working Robust growth and internal promotions for high performers On floor monthly incentives based on performance Hours of Operation: 9.5 hours (8.5 hours of production & 1 hour break) Both side cabs provided for pick and drop during odd hours To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 277
Posted 2 months ago
1 - 4 years
5 - 6 Lacs
Pune
Work from Office
Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you *Kindly note this a work from office role with job location in Pune Profile - Quality Analyst (Voice) Job locatio n - Magarpatta Qualification * Graduates * Good Verbal --- communication skills in English *1 Year International Call Quality analyst Experience is mandatory. Salary - Upto Rs 6 LPA Working days -5 (Rotational Shifts) To get your interviews Scheduled Kindly reach out to our expert HR's HR VANSHIKA - 9628373762 HR AREESHA - 9628373763 HR DIVYA- 9821182650 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, H.R Team KVC CONSULTANTS LTD.
Posted 2 months ago
0 - 5 years
2 - 5 Lacs
Noida
Work from Office
Greetings from Origin Recruiters We are Hiring for US Voice Process- Noida Role:- >Handle customer issues for tracking orders via calls >Provide real-time resolutions to customer issues. Salary- Upto 40K CTC+Incntvs+ Both Side cabs+ Meals Required Candidate profile Note:- >Excellent Communication Skills >Ability to handle customer queries. >Undergraduates and Graduates are welcome to apply HR Kashish- 7838668009 (Call/WhatsApp)
Posted 2 months ago
1 - 6 years
3 - 5 Lacs
Delhi NCR, Greater Noida, Noida
Work from Office
Urgent Hiring For International Voice and Chat Experience for 1 year mandate Customer handling , Technical support Immediate Joiners only apply Work From Office Contact - Sunny 7017379244 Required Candidate profile Ability to handle tough situation with customer. Excellent communication skills. Work From Office. 2 ways cab will be provided.
Posted 2 months ago
2 - 7 years
3 - 7 Lacs
Noida
Work from Office
Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
2 - 7 years
3 - 7 Lacs
Noida
Work from Office
Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Gurgaon
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Arya @ 7307122569 Whatsapp Your CV @ 9721919721 Job Details : 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 6 years
1 - 3 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat Qualification:- 12th pass The candidate should have 01 year of ANY customer service experience Salary:- 19k to 26k For faster response WHATSAPP cv to HR 79827 39499
Posted 2 months ago
1 - 5 years
2 - 5 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For Sales & Collections -Sal upto 43 k inhand + Inc Voice PROCESS Grad or UG with 6 months of International travel Sales BPO exp can apply. Excellent communication Required Salary- upto 43 k in hand Immediate Joiner 9911567769,7392095475 Required Candidate profile Bulk Hiring Travel Sales process *EXCELLENT COMMUNICATION SKILLS* Immediate Joiners Both side cabs + 5 day working Rounds- HR, Versant , Ops 9560028009 / 9355226337 / 8860576337
Posted 2 months ago
0 - 5 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
WORK FROM OFFICE Hi, We are hiring for a International Chat/Voice Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Surbhi 7880292299 You can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD
Posted 2 months ago
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