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1.0 - 6.0 years

4 - 6 Lacs

Pune

Work from Office

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience. Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 4 - 6.5lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

Work from Office

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

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0.0 - 5.0 years

5 - 5 Lacs

Pune, Bengaluru

Work from Office

Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for PUNE And BANGALORE Location. Job Title: Process Executive Location: Hinjewadi Phase 1 for Pune Location : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Should have knowledge in Customer Service . Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs.5 LPA For fresher Exp candidates -- Salary -- Rs 5.50 LPA Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VANSHIKHA -- 9628373762 HR YAGVANSHI -- 9821182648 HR DIVYA - 9821182650 HR AREESHA - 9628373763 HR AAYSHA 9821182647 HR SIYA 7565006262

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1.0 - 4.0 years

3 - 6 Lacs

Pune

Work from Office

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 6 Lacs

Pune

Work from Office

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 4.0 years

3 - 4 Lacs

Guwahati, Imphal, Varanasi

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 5.0 years

4 - 4 Lacs

Kolkata, Hyderabad, Jaipur

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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0.0 - 5.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

UG/ Grad + Fresher/Experienced - Both can apply SALARY: 22kto 35k Fixed Allowances: 1) Attendance allowance- 4400 2) Night shift allowance- 4400 Performance based incentives up to 10k Insurance Staff Travel, Discounted tickets HR Shruti- 7303902864

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3.0 - 6.0 years

5 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Greeting from KVC CONSULTANTS LTD Hiring for Leading ITES Company In Gurgaon for FRAUD INVESTIGATION SPECIALIST. Key Highlights: 1: Graduate with min 3 year experience in FRAUD INVESTIGATION 2: Salary upto 6 LPA 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred As a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution . KINDLY CALL OR DM -- WITH RESUME RIYA - 9628373761 SIMRAN - 9821182647 Key Responsibilities: Provide clear communication and reassurance to customers throughout the investigation process. Educate customers on fraud prevention techniques and secure financial practices. Collaborate with internal teams and external agencies to identify fraud patterns and strengthen prevention strategies. Document investigation findings and prepare detailed reports in compliance with company policies and financial regulations. Resolve customer complaints and queries within defined service levels and quality standards. Meet and exceed performance metrics including call quality, resolution time, and customer satisfaction scores.

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0.0 - 4.0 years

3 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

Work from Office Job Location : Mohali Salary : 32k ctc - 34k ctc Rotational Shifts Chat Process 5.5 Days working Internet Broadband and Powerback up needed Freshers can apply UG/Grad can try Interested Contact Hr Muskan 6293677748 Required Candidate profile Flexible Working Hours Rotational Shifts Cabs for female Guidance during interview process

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1.0 - 5.0 years

4 - 6 Lacs

Pune, Bengaluru

Work from Office

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice roles for Bangalore -- Candidates residing in Bangalore & Pune may apply for the same.& outstation candidates need to relocate to Bangalore & Pune NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS ONLY GRADUATES WITH REGULAR DEGREE ARE ELIGIBLE Job Description International Customer Support Voice. Eligible - Freshers with Graduation degree Salary- upto Rs 4.5- . for freshers Candidates . Salary- Rs 5.75 LPA for 1 year plus Exp Candidates . 5 days working / Cabs available / rotational shifts Location: PUNE (Hinjewadi), BANGALORE ( Electronic City) ------------------------------------------------------------------------------------------------------------ Roles and Responsibilities in an International Voice Process BPO Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Mehbish-- 9628373764 Fareha-- 8528371817 Laiba khan-- 9654201996 Yagvanshi-- 9821182648 Laiba Fatima-- 7317049319 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES

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0.0 - 5.0 years

2 - 5 Lacs

Gurugram

Work from Office

International BPO Hiring! | Customer Service Executive Voice Process | Night Shifts Location: Gurugram (On-site) Shift: US Night Shifts | 5 Days Working | Rotational Offs Job Role: Handle international customer calls (voice process) Resolve queries & deliver top-notch service Maintain accurate CRM records Adhere to process & quality standards Eligibility: Undergrads with 6+ months BPO experience Graduate freshers welcome! Must have excellent spoken English Salary: UG with experience: Up to 32,000 in-hand + Incentives Graduate fresher: 27,000 + Incentives Perks & Benefits: Attendance Bonuses Coupons & Reward Vouchers Paid Training Rapid Growth Opportunities Apply Now Limited Seats Left! Call/WhatsApp: Lisha 7669353843

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Hi, We are hiring for our MNC Client , Only excellent communication is required. Educational Qualification (Graduate/Undergraduate) is eligible. Pursuing graduation candidates pls do not call. We are looking for passed our candidates only. b) Freshers or Experience US Shift timing only. 2 days rotational off. Excellent communication required Month CTC : 36342 (34611+1731 (Performance Linked Incentive)) , i.e ~ 4.36 LPA (All Inclusive) Please apply to this job, we will get back to you once the requirements are active

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0.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

For more details, Contact Aneesh at 9205989467 . Role & Responsibilities : Handle customer interactions over phone calls in a professional manner. Assist customers with financial or travel-related queries and issues. Address customer concerns promptly and provide effective solutions. Show empathy and patience when dealing with customer inquiries or complaints. Ensure timely resolution of customer issues to maintain high levels of satisfaction. Preferred Candidate Profile : Graduates and undergraduates (freshers are welcome to apply). A minimum of 6 months' experience in an international voice process. Willingness to work in 24x7 shifts. Excellent verbal and written communication skills. Perks and Benefits : Transportation with both-side cab services is provided. Complimentary meals during working hours. Opportunities for career growth and internal advancement. For more details, Contact Aneesh at 9205989467 .

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1.0 - 3.0 years

4 - 4 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram

Work from Office

UK Travel Captive Unit hiring for Voice Process Process1. Travel Voice Customer Service Process - Graduate, Undergraduate freshers or experienced in Bpo or Non Bpo can apply - Excellent comms required - 22k for freshers, upto 35k for experienced - 4400 attendance allowance, 200 per day night shift allowance plus performance based incentives upto 9k - 5 days working, Both side AC Cabs, Insurance, Staff Travel - Only 1 round selection - Work Location Noida/Gurgaon Process 2 . Travel Blended Customer Service Process - Graduate, Undergraduate with min 1 year exp in travel process can apply - Good comms required - upto 35k for experienced - 4400 attendance allowance, 200 per day night shift allowance plus performance based incentives upto 9k - 5 days working, Both side AC Cabs, Insurance, Staff Travel - Only 1 round selection - Work Location Noida Also hiring freshers and experienced for various Bpo & Captive Units of Gurgaon and Noida - Customer Service, Sales, Collection, Technical Support Process - Undergraduates, Graduates freshers or experienced in Bpo or non Bpo can apply - Freshers - 17-30k inhand plus incentives upto 40k - Experienced - 26-65k Inhand plus unlimited incentives - Excellent verbal communication skills required - 5 days working, US/UK Shifts, Both Side Cabs - Location - Noida If you are a fresher or experienced and excellent in communication skills, we have a job for you in major brands of Gurugram, Noida Just call us on the numbers given below and get the best job options as per your profile. Feel free to refer your friends also who are looking for job in Bpos IF INTERESTED CALL ON - Rohit 9319920542 Kavya 9871086372 Sunny 9971259325 If your call is not answered please share your cv on WhatsApp on the dialed number and we will call you between 10am-7pm, Mon to Sat

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0.0 - 5.0 years

3 - 5 Lacs

Mohali, Chandigarh

Work from Office

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *surbhi- 788 029 2299 Yo u can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

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5.0 - 10.0 years

8 - 16 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Good Web Research skill is the key area for Finance process. (Client provide Financial & Research Analytics Data/ Information relating to companies globally. The analyst has to understand and research and financial information. Build up knowledge of financial regulations and market practices. Tagging of the researched data into the client systems thus building and maintaining of the database. Web Research skills will be the key element involved into the research context apart from document research. Involves client interaction regularly. Language specialization - (L2 level) B Com/BAF/BMS/MBA in finance will be added advantages. If specific language & English communication skills are strong then any other stream will also work. Experience working with Financial Research Documents preferred. Effective research and analysis skills Good interpretation skills are pre-requisite and added advantage. Ability to multi-task and work independently as well as collaboratively within a team environment. Brief understanding of supply chain context will be an added advantage. Excellent communication skills. Good knowledge of MS office Skills Language requirement English, French Analytical thinking Strong analytical skills, Communication Result orientation Excellent Knowledge of Excel and PowerPoint Good domain expertise

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12.0 - 15.0 years

20 - 25 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Description : Responsible for driving Celonis led implementation projects independently to ensure timebound delivery as per project Schedule and with high quality Responsible for deploying the Internal Control Framework for various functions Contribute to RFP/ RFQs Work closely with stakeholders to identify scope and create detailed plans for end-to-end implementation Manage resource plans across projects and optimize allocations to meet the demands Proactively clear impediments, identify risks, issues, dependencies and work with relevant teams to address them Plan, monitor and track project budget and financial metrics Key requirements: (CA/ CPA/ MBA equivalent) Masters degree preferably in SCM and Finance & Accounting Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area as well as knowledge of AP, AR and RTR processes will be preferred. Domain Certifications (Inventory Management, Warehouse management, credit management, order management etc) Experienced in process transformation. Exposure to a leading FinTech solution and the latest applications of technology in the world of financial services Program management experience in either of combination of SCM/F&A Transition/RPA and various other types of Business Improvement programs contributing to business Value Experience in Corporate Internal Controls in various functions like AP, AR and General accounting is preferred Cross-industry and cross-functional experience preferred Basic knowledge of SQL along with Digital Analytical Tools knowledge (Celonis, Power BI, Tableau) is desirable Experience in SAP/ Oracle ERP is preferred. Ability to understand customer requirements and translate into solution design conforming with system architecture for delivery by implementation team Experience Required: Experience Minimum 12+ years within Supply Chain, across Sourcing, Procurement, Planning & Scheduling, Order Management, Logistics Warehousing & Delivery etc and in AP, AR RTR domain along with program/project management skills Skills : a) Minimum 12+ years within Supply Chain Management Domain b) Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver c) Experienced in process transformation. d) Experience in Process Mining & Visualization tools Celonis, Power BI, Tableau e) Cross-industry and cross-functional experience preferred f) Any Graduate

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12.0 - 15.0 years

20 - 25 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Job Description : Responsible for driving Celonis led implementation projects independently to ensure timebound delivery as per project Schedule and with high quality Responsible for deploying the Internal Control Framework for various functions Contribute to RFP/ RFQs Work closely with stakeholders to identify scope and create detailed plans for end-to-end implementation Manage resource plans across projects and optimize allocations to meet the demands Proactively clear impediments, identify risks, issues, dependencies and work with relevant teams to address them Plan, monitor and track project budget and financial metrics Key requirements: (CA/ CPA/ MBA equivalent) Masters degree preferably in SCM and Finance & Accounting Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area as well as knowledge of AP, AR and RTR processes will be preferred. Domain Certifications (Inventory Management, Warehouse management, credit management, order management etc) Experienced in process transformation. Exposure to a leading FinTech solution and the latest applications of technology in the world of financial services Program management experience in either of combination of SCM/F&A Transition/RPA and various other types of Business Improvement programs contributing to business Value Experience in Corporate Internal Controls in various functions like AP, AR and General accounting is preferred Cross-industry and cross-functional experience preferred Basic knowledge of SQL along with Digital Analytical Tools knowledge (Celonis, Power BI, Tableau) is desirable Experience in SAP/ Oracle ERP is preferred. Ability to understand customer requirements and translate into solution design conforming with system architecture for delivery by implementation team Experience Required: Experience Minimum 12+ years within Supply Chain, across Sourcing, Procurement, Planning & Scheduling, Order Management, Logistics Warehousing & Delivery etc and in AP, AR RTR domain along with program/project management skills Skills : a) Minimum 12+ years within Supply Chain Management Domain b) Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver c) Experienced in process transformation. d) Experience in Process Mining & Visualization tools Celonis, Power BI, Tableau e) Cross-industry and cross-functional experience preferred f) Any Graduate

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Roles and Responsibilities Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Roles and Responsibilities Min 1 Year International Customer Support Experience Mandatory Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

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1.0 - 5.0 years

3 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Roles and Responsibilities Min 1 Year International Customer Support Experience Mandatory Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

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1.0 - 5.0 years

3 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Roles and Responsibilities Min 1 Year International Customer Support Experience Mandatory Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

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