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1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads With Min 1 Year International Chat or International Voice Experience Can Apply > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 2 weeks ago
0.0 - 4.0 years
4 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike We are looking out for candidates who can join immediately. Job Details: Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 4.5 LPA 24/7 Shift For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Hiring For International Voice & Technical Support for Gurgaon Ug/ Grd with minimum 1 yr of International exp can apply Sal- upto 4.73lpa pls 6k fixed bonus US Process Both Side Cabs Kindly WhatsApp CV to Eva-7678227725 & MENTION VOICE PROCESS Required Candidate profile PLEASE NOTE : Any Undergrad With Min 1 Year Of Exp Into International Voice Can Apply Please Don't Apply If You Have Domestic, Chat Or Backend Exp. Call / WhatsApp to Eva- 7678227725 & MENTION VOICE
Posted 3 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Noida, Delhi / NCR
Work from Office
Hiring for Market Research Analyst - KPO Voice Process Location - Noida Fixed Sat & Sun OFF Free Meals Work From Office Rotational Shifts Salary - 25k to 30k Fresher can apply HR@9355770705 Whasapp me ue resume ist
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training – Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302
Posted 3 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for leading ITES Company for Associate - Finance (P2P) Profile . Overview This role requires freshers and involves performing vendor reconciliations, invoice verification, and PO creation using the SRM system. The candidate supports reporting and analysis, coordinates with various teams for accounting activities, and ensures accurate cost and profit center accounting. Responsibilities include identifying and correcting errors, resolving invoice queries, and adhering to SLAs and SOPs. The role requires process awareness, adherence to controls, and proactive communication with supervisors about process improvements or issues. Key Skills: a) Graduate Fresher b) Knowledge of Indian GAAP To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 307 Job Description B.com/M.Com Freshers can Apply. Perform Vendor Reconciliation working on the outcome of reconciliation. Perform Invoice verification. Validation of invoices and creating PO basis the estimate or template or through a Shopping cart (SRM system) Support TL in reporting and Analysing Co-ordinate with locations & Centre Functions for the reporting & accounting activities Ensure accurate cost centre & profit centre accounting Identify errors & deviations and take necessary corrective & preventive actions PO creation, handling & rectifying errors Invoice Processing & Verification Vendor Reconciliations Resolution of Invoice queries. Executes according to SLAs Has a detailed understanding of processes and SOP. Adheres to controls. Has ideas for improvements. Informs Supervisor about any process issues.
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings From Ignites Human Capital Services PVT LTD Roles and Responsibilities Provide exceptional customer support to clients through phone calls Handle customer queries related to products/services offered by Accenture. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex customer complaints. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment (International Voice Process). Excellent communication skills with ability to handle international customers effectively. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work in rotational shifts including night shifts (if required). Graduation from any stream with good English language proficiency. We are Hiring For Accenture Customer Support Sr Customer Support Freshers:4 lks Experienced: 7L/A Two way transport call aditi@7795311459 call Mayur@9343402211 call kavya@7849020010 call hr pooja@9886112704
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Hiring for US - UK Process International Voice Campaign Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Requirements - Candidate should be good with communication skills Minimum 12 Months of experience Required (International Voice) Graduate Freshers are eligible 5 Days Working Both sides Cab Salary upto 7 LPA Plus Incentives Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS for more details send your updated Resume on Given Number HR Ankit : 92104 58517
Posted 3 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For International Blended Process (Travel Domain) Salary : Upto 6 LPA Location : Gurugram Shifts : Rotational Week Off : Rotational Night Allowance : Upto 5 K Working Days : 5 Graduation Mandatory Whatsapp Your Cv HR Sarabjeet@8882003944 Required Candidate profile Any Regular Graduate With Minumum 1 Year of Exp Into International Blended Travel Domain+GDS Tool Can Apply. Please Note : No Company Abscond Whatsapp Your Cv HR Sarabjeet@8882003944
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram
Work from Office
Please call Fouzia @ 9899020900 to apply Minimum 1 year experience in Disputes in Mandatory to apply. Dispute analyst Salary Upto 36k ctc 32400 in hand Location Gurgaon 5 days working virtual interview rotational shifts cabs
Posted 3 weeks ago
1.0 - 5.0 years
3 - 3 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring For Freshers ! Graduates ! Voice process ! GGN !! 30 k in hand Both Side cabs , 5 day working , 24*7 Shifts , Rotational off Salary :- 24 k in hand + 6 k in hand Process Allowance location :- Gurgaon CAll:-8860576337 Required Candidate profile Graduate can apply only , Need only immediate joiners Excellent communication required only 8860576337 / 9355226337 / 9911567769 / 9560028009
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Durga 9884244311 for more info. Thanks, Durga 9884244311
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Mamta 9176149292 for more info Thanks, Mamta 9176149292
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Jiya - 9315779945 (Call/Whatsapp)
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for World's Biggest Hotel Chain AirB^B- Sr. Advisors * Manage inbound queries related to Hotel bookings, cancellations, reschedules, and stay related issues Salary - 38k CTC + Inc + $150 Bonus Both Side Cabs + Meal Location: Gurgaon Required Candidate profile Eligibility: > Graduate Freshers and UG Experienced can apply > Salary upto 38k CTC and upto 10K Incentives + 150$ Of Travel Incentives HR Muskan - 7303558869 (Call/Whatsapp)
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for CS Executives for US Voice Process Key roles:-. >Handling customers queries over voice Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - upto 30k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Vanshika - 8920557308 (Call/Whatsapp)
Posted 3 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 9833075755 HR Ankita Regards HR Team Tech Mahindra
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: * Surbhi - 788 029 2299 Yo u can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD
Posted 4 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
Noida
Work from Office
UK Travel Captive Unit hiring for Blended Process Process1. Travel Blended Customer Service Process - Graduate, Undergraduate with min 1 year exp in international travel process can apply - Excellent comms required - upto 35k for experienced - 4400 attendance allowance, 200 per day night shift allowance plus performance based incentives upto 9k - 5 days working, Both side AC Cabs, Insurance, Staff Travel - Only 1 round selection - Work Location Noida Also hiring freshers and experienced for various Bpo & Captive Units of Gurgaon and Noida - Customer Service, Sales, Collection, Technical Support Process - Undergraduates, Graduates freshers or experienced in Bpo or non Bpo can apply - Freshers - 17-30k inhand plus incentives upto 40k - Experienced - 26-65k Inhand plus unlimited incentives - Excellent verbal communication skills required - 5 days working, US/UK Shifts, Both Side Cabs - Location - Gurgaon/Noida If you are a fresher or experienced and excellent in communication skills, we have a job for you in major brands of Gurugram, Noida Just call us on the numbers given below and get the best job options as per your profile. Feel free to refer your friends also who are looking for job in Bpos IF INTERESTED CALL ON - Kavya 9871086372 Rohan 8510051615 John 8076479038 If your call is not answered please share your cv on WhatsApp on the dialed number and we will call you between 10am-7pm, Mon to Sat
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
For more details, Contact Aneesh at 9205989467 . Role & Responsibilities : Handle customer interactions over phone calls in a professional manner. Assist customers with financial or travel-related queries and issues. Address customer concerns promptly and provide effective solutions. Show empathy and patience when dealing with customer inquiries or complaints. Ensure timely resolution of customer issues to maintain high levels of satisfaction. Preferred Candidate Profile : A minimum of 6 months' experience in an international voice process. Willingness to work in 24x7 shifts. Excellent verbal and written communication skills. Perks and Benefits : Transportation with both-side cab services is provided. Complimentary meals during working hours. Opportunities for career growth and internal advancement. For more details, Contact Aneesh at 9205989467 .
Posted 4 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call kishore raj 9962008169 for more info Thanks kishore raj 9962008169
Posted 4 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 4 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Salary - 22k - 30k Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Fresher & Exp. both Must be excellent English Speaking Call or WhatsApp Ur CV please call sangeeta 9176078282 for more info Regards sangeeta 9176078282
Posted 4 weeks ago
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