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2.0 - 6.0 years
0 Lacs
karnataka
On-site
About Commvault: Commvault is recognized as the gold standard in cyber resilience, empowering customers to uncover, take action, and rapidly recover from cyberattacks to keep data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and optimize data utilization. Job Description Overview: As a Technical Success Manager at Commvault, you will play a crucial role in delivering technical experiences across the Customer Lifecycle to ensure that customers meet their objectives. You will be responsible for Key Performance Indicators such as Time To Onboard, Time To Adopt, and Time To Value. Collaborating with Customer Success Managers, Support, and other teams, you will collect, curate, and provide feedback to enhance the overall Customer Experience, particularly focusing on Onboarding and Adoption stages of product deployments. What You'll Do: - Collaborate with cross-functional teams to achieve Time To Onboard, Time To Adopt, and Time To Value SLAs. - Continuously enhance technical proficiency through online training to deliver technical experiences across a diverse portfolio of customers and Customer Success Managers. - Participate in technical evaluations of customer contexts for risk mitigation, expansions, and assessments of deployments. - Utilize business systems to maintain an updated view of Customer Context, Deployment Health, and Risk. - Communicate Customer Status, Open Issues, Risk, and Mitigations using appropriate tools and platforms. - Drive Technical Outcomes directly with Customers, including Onboarding, Adoption, and Risk Mitigation. - Provide technical enablement to Customers for Commvault Products Workloads. - Participate in Risk Mitigation activities to support Subscription Consumption goals. - Ensure accurate and timely communication of Risk and Deployment status to Customer Success Managers. Who You Are: - Possess a minimum of two years of customer-facing experience in driving Technical Outcomes in the Data Protection domain. - Demonstrated ability to maintain technical proficiency in a competitive product landscape. - Capable of independently identifying and mitigating Customer Risk to enhance customer experience. - Hold Technical Certifications, College Degree, or equivalent experience related to Data Protection. - Ability to manage ambiguity and prioritize tasks in a dynamic SaaS environment. - Understanding of data center operations and relevant technologies. - Commitment to ongoing technical enablement and customer interaction. Why You'll Love Working Here: - Employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing opportunities - Annual health check-ups, Car lease Program, and Tuition Reimbursement - Inclusive company culture and Community Guild participation - Personal accident cover and Term life cover Commvault is committed to making the interview process inclusive and accessible to all candidates. If you require accommodation due to a disability or special need, please contact accommodations@commvault.com. For general inquiries unrelated to accommodations, please reach out to wwrecruitingteam@commvault.com. Join us at Commvault and #makeyourmark today!,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
The Senior Data Science Lead is a pivotal role responsible for driving the research, development, and deployment of semi-autonomous AI agents to solve complex enterprise challenges. This role involves hands-on experience with LangGraph, leading initiatives to build multi-agent AI systems that operate with greater autonomy, adaptability, and decision-making capabilities. The ideal candidate will have deep expertise in LLM orchestration, knowledge graphs, reinforcement learning (RLHF/RLAIF), and real-world AI applications. As a leader in this space, they will be responsible for designing, scaling, and optimizing agentic AI workflows, ensuring alignment with business objectives while pushing the boundaries of next-gen AI automation. Key Responsibilities: 1. Architecting & Scaling Agentic AI Solutions: - Design and develop multi-agent AI systems using LangGraph for workflow automation, complex decision-making, and autonomous problem-solving. - Build memory-augmented, context-aware AI agents capable of planning, reasoning, and executing tasks across multiple domains. - Define and implement scalable architectures for LLM-powered agents that seamlessly integrate with enterprise applications. 2. Hands-On Development & Optimization: - Develop and optimize agent orchestration workflows using LangGraph, ensuring high performance, modularity, and scalability. - Implement knowledge graphs, vector databases (Pinecone, Weaviate, FAISS), and retrieval-augmented generation (RAG) techniques for enhanced agent reasoning. - Apply reinforcement learning (RLHF/RLAIF) methodologies to fine-tune AI agents for improved decision-making. 3. Driving AI Innovation & Research: - Lead cutting-edge AI research in Agentic AI, LangGraph, LLM Orchestration, and Self-improving AI Agents. - Stay ahead of advancements in multi-agent systems, AI planning, and goal-directed behavior, applying best practices to enterprise AI solutions. - Prototype and experiment with self-learning AI agents, enabling autonomous adaptation based on real-time feedback loops. 4. AI Strategy & Business Impact: - Translate Agentic AI capabilities into enterprise solutions, driving automation, operational efficiency, and cost savings. - Lead Agentic AI proof-of-concept (PoC) projects that demonstrate tangible business impact and scale successful prototypes into production. 5. Mentorship & Capability Building: - Lead and mentor a team of AI Engineers and Data Scientists, fostering deep technical expertise in LangGraph and multi-agent architectures. - Establish best practices for model evaluation, responsible AI, and real-world deployment of autonomous AI agents.,
Posted 1 week ago
6.0 - 9.0 years
15 - 18 Lacs
Pune, Mumbai (All Areas)
Work from Office
Senior Presales - Cyber Security_ Reputed IT Infra MNC If you are a Presales, Please share your CV to Email your CV to jobs@kamms.net Role : Senior Presales Position Type: Full time/ Permanent Location : Mumbai/Pune ( Work from Office) Notice Period: Max 30 days Salary: 15 .00 to 18.00 LPA Must-Have Skills: 6+ Years of presales experience with customer facing Should meet the customers and understand the requirements and should be able to articulate the business challenges well internally as well as back to customers to arrive at suitable solution Hands-on experience to showcase product Demo / POV at customer sites Should have experience in good documentation POV scope of work, prerequisites, deliverables etc. Experience in any 2 of the key skills mentioned in the JD is acceptable with meeting any of 2 OEM in listed areas. Technology DomainOEM Proxy : Zscaler, Netskope, Forcepoint DLP : Zscaler, Netskope, Forcepoint WAF : Cloudflare, F5 Identity : Okta, BeyondTrust, CyberArk SIEM : IBM Qradar, Splunk, Firtinet Key Performance Indicators: Conduct pre-engagement meetings Create end-user knowledge transfer Function as a requirements analyst Serve as a conduit between sales and Delivery team Conduct Cybersecurity solution & service research Make contributions to the Cybersecurity technical portfolio Good-to-Have Skills: Excellent Oral Communication skills and Written skills, Excellent presentation skills Good analytical skills who can understand customers business challenges and arrive at right solution.
Posted 1 month ago
3.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Presales Engineer_ End Computing / IT Hardware_ Reputed IT MNC If you are a Presales, Please share your CV to Email your CV to jagannaath@kamms.net Role : Presales Engineer Position Type: Full time/ Permanent Location : Bangalore ( Work from Office) Notice Period: Max 45 days Salary: 9.00 to 13.00 LPA Must-Have Skills: 3 to 7 years of experience in a presales or technical consultant role in the IT hardware domain. Strong technical knowledge of laptops, desktops, and workstation specifications and use cases. Hands-on experience with OEM solutions (e.g., Dell OptiPlex, HP EliteBook, Lenovo ThinkPad, etc.) Understanding of OS imaging, device management, and hardware lifecycle. Excellent communication, presentation, and interpersonal skills. Ability to work independently and collaboratively with cross-functional teams. Strong documentation and proposal-writing skills. Certifications from OEM vendors (e.g., HPI, Dell, Lenovo Technical Sales Professional, Etc).. Key Performance Indicators: Work closely with the sales team to understand customer needs and provide appropriate end computing hardware solutions. Conduct detailed requirement analysis, site assessments, and customer meetings to gather technical needs. Prepare and deliver engaging product presentations and demonstrations focused on laptops, desktops, and workstations. Design optimal hardware configurations based on customer requirements and budget. Respond to RFPs, RFQs, and technical questionnaires with high-quality and accurate documentation. Work with OEMs like HP, Dell, Lenovo, etc., to ensure up-to-date product information and solution alignment. Work with OEMs sizing the requirement and commercials. Logging the Technical required in OEM portals to extract the right price. Time to Time Briefing about New Technologies to sales Team. Conduct Proof of Concept (POC) and pilot implementations when required. Provide technical training and support to the sales team and clients as needed. Stay updated on industry trends, competitor products, and new technologies.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Computing.Experience3-5 Years.
Posted 2 months ago
10.0 - 16.0 years
15 - 25 Lacs
Hyderabad
Remote
One of our Healthcare client is seeking a highly skilled and experienced Sr. Cloud or DevOps Engineer to join our dynamic team. As a Sr. Cloud/DevOps Engineer, you will play a crucial role in designing, implementing, and managing our cloud infrastructure, ensuring the seamless operation and scalability of our cloud-based applications and services. You will collaborate with cross-functional teams to drive automation, continuous integration, and deployment, optimizing our cloud environments for maximum efficiency cost and performance. Responsibilities: Design, develop, and implement cloud-based infrastructure solutions, ensuring high availability, scalability, and security. Build and maintain automated deployment pipelines and configuration management systems to support continuous integration and deployment of applications. Collaborate with development teams to provide guidance on infrastructure requirements, performance optimization, and scalability of applications. Monitor and troubleshoot cloud-based environments, proactively identifying and resolving performance bottlenecks, security vulnerabilities, and system failures. Implement and maintain robust backup and disaster recovery mechanisms for cloud-based systems. Evaluate and recommend new tools, technologies, and methodologies to enhance the efficiency and effectiveness of our cloud infrastructure. Develop and maintain documentation related to cloud infrastructure, deployment processes, and best practices. Stay up to date with industry trends and emerging technologies in cloud computing, DevOps, and automation. Basic Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of professional experience in DevOps, Cloud Engineering, or a similar role. Strong hands-on experience with cloud platforms such as Amazon Web Services (AWS) and/or Microsoft Azure. Proficient in scripting languages such as Python, PowerShell, or Bash. Solid understanding of infrastructure-as-code (IaC) principles and experience with tools like Terraform or CloudFormation. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Experience with AWS/Azure Big Data services is highly desired (EMR, EMR Studio, Spark, Hadoop, Athena, Glue) Proficient with the Git product suite and Azure DevOps is desired. Knowledge of networking concepts, security best practices, and system administration in a cloud environment. Strong problem-solving and troubleshooting skills, with a proactive and analytical mindset. Professional Skill Requirements: Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and take ownership of projects, with a strong sense of accountability and attention to detail. Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Continuous learning mindset and willingness to explore and adopt new technologies and best practices. Attributes: Innovative and proactive approach to problem-solving, with the ability to think critically and creatively. Strong analytical and organizational skills, with the ability to gather and analyze complex information. Adaptability and flexibility to thrive in a fast-paced and rapidly evolving environment. Strong commitment to quality and delivering high-performance, reliable solutions. Team player mentality, with a positive attitude and willingness to mentor and support junior team members. Note : Interested professionals can share their resume to raghav.b@aciinfotech.com
Posted 2 months ago
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