13 Computer Navigation Jobs

As an Executive Customer Service / Technical Support, your role involves interfacing with customers through various channels like inbound and outbound calls, Emails, Chats, or the Internet as per client requirements. Your main responsibility is to provide customer service support and resolve routine problems related to the client's products or services. Here are the key responsibilities you will be expected to handle: - Ensure that the service provided to customers meets the contractual Key Performance Indicators (KPIs) - Understand customer requirements, use decision-support tools, and resources effectively to provide appropriate resolutions - Listen attentively to customer needs, show empa...

As a Call Center Representative at TSI (part of TSI family of companies), you will be responsible for updating account notes accurately, resolving disputed balances, reviewing accounts for closure, and ensuring compliance with debt collection laws and regulations. Your role will also involve participating in team meetings, suggesting process improvements, and performing any other duties as assigned. Key Responsibilities: - Update account notes accurately and adjust statuses per guidelines. - Research and resolve disputed balances. - Review accounts to be recommended for closure and assist in report preparation. - Adhere to all applicable laws and regulations related to debt collection. - Par...

Role Overview: You will be working as a Call Center Representative, initially from the office for a month of training and then transition to a work from home setup. The role requires you to adhere to a U.S. schedule, specifically the night shift. Key Responsibilities: - Update collection notes and change account statuses based on established procedures. - Research disputed delinquent account balances and make necessary corrections. - Review collection up unit and change account status based on established procedures. - Review accounts to be recommended for closure and assist in report preparation. - Participate in regular meetings and communicate opportunities for process improvement. - Perf...

The Senior Executive Customer Service / Technical Support position involves interacting with customers through various channels such as inbound and outbound calls, Emails/Chats, or the Internet, based on client requirements. The primary responsibilities include providing customer service support and resolving routine issues related to the client's products or services. It is essential to ensure that the services delivered to customers meet contractual Key Performance Indicators (KPIs). - Clarify customer requirements and provide appropriate resolutions using decision-support tools. - Maintain a courteous and professional demeanor while addressing customer needs and concerns. - Build rapport ...

Role Overview: As a Senior Executive Customer Service / Technical Support, you will be responsible for interfacing with customers via inbound and/or outbound calls, Emails/Chats, or through the Internet to provide customer service support/Technical Support and resolve routine problems regarding client's products or services. Your main goal will be to ensure that the service delivered to customers meets contractual Key Performance Indicators (KPIs). You will need to clarify customer requirements, probe for understanding, and use decision-support tools to provide appropriate resolutions. Additionally, you will be expected to maintain a courteous and professional demeanor while addressing custo...

Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us,,

The role of Process Associate in Insurance Claims based in Hyderabad offers a salary ranging from 3,00,000 to 5,00,000 LPA. As a Process Associate, your main responsibilities will include identifying key terms in claim-related documents, accurately indexing them, and setting up new assignments for Independent Medical Examinations promptly. It is crucial to ensure timely completion of tasks to meet Service Level Agreement (SLA) targets while maintaining high-quality work and compliance with predefined parameters outlined in SLA metrics. Additionally, generating and providing accurate process reports within stipulated timelines is essential. To excel in this role, you are required to possess a...

As a full-time team member at our company, you will be part of a dedicated group of associates who work together to provide exceptional customer support to our business clients. Our team is led by experienced management professionals who are committed to helping you succeed and excel in the financial industry. We prioritize our clients and strive to offer the best services that FIS has to offer through continuous training and knowledge enhancement. Your primary responsibilities will include: - Providing customer support via phone, email, or instant messaging to address inbound customer issues. - Handling a high volume of customer inquiries about FIS products and services and resolving a targ...

As an Internal Solution Specialist on the Global Customer Care team, you serve as the subject matter expert, providing essential support to the Care Experience, Customer Success, and internal Operations teams across all contact channels. Your role involves navigating seamlessly between various platforms to ensure a smooth and expert experience for every interaction. You are expected to deliver timely and effective solutions while demonstrating a deep understanding of both customer needs and the requirements of internal support roles, all while maintaining an empathetic approach. A strong customer and internal support-focused mindset, along with a proven track record in customer service, is e...

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients" critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of...

As a Dental Claims Processor at MetLife, you will be responsible for scrutinizing dental claim documents and settlements, ensuring accurate processing of claims according to healthcare guidelines and HIPAA regulations. Your role will involve handling escalations, meeting quality and productivity targets, and complying with internal policies, external regulations, and information security standards. You will need to have a good understanding of claims adjudication fundamentals, ICT & CPT Codes, and be able to learn, adapt, and implement process guidelines effectively. To qualify for this position, you should hold a Bachelor's degree in any stream or a diploma with a minimum of 15 years of edu...

The Senior Executive Customer Service / Technical Support position involves interfacing with customers through various channels such as inbound and outbound calls, Emails, Chats, or the Internet as per client requirements. You will be responsible for providing customer service support and technical assistance to address routine issues related to the client's products or services. It is essential to ensure that the services delivered to customers meet the contractual Key Performance Indicators (KPIs). As a Senior Executive Customer Service / Technical Support, you will need to clarify customer requirements, demonstrate empathy, and build rapport with customers while resolving their queries. M...

The Senior Executive Customer Service / Technical Support position involves interacting with customers through various channels such as inbound and outbound calls, Emails/Chats, or the Internet, based on client requirements. The primary responsibilities include providing customer service support and resolving routine issues related to the client's products or services. It is essential to ensure that the services delivered to customers meet contractual Key Performance Indicators (KPIs). As a Senior Executive in Customer Service/Technical Support, you will be required to clarify customer requirements, use decision-support tools to provide appropriate resolutions, and maintain a courteous and p...