956 Computer Hardware Jobs - Page 9

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Role & responsibilities This is a full-time in-office role for a Computer Technician at Elitehubs. As a Computer Technician, your day-to-day tasks will include the following: 1) Professionally Assembling PCs with proper cable management. 2) Troubleshooting Hardware & Software issues in PCs 3) Testing & Benchmarking PCs as per the provided SOPs and filling out test reports. 4) Going on client visits for PC setups and troubleshooting. [3 Months of Training will be provided with full Salary] Preferred candidate profile 1) Computer hardware & software Knowledge. 2) Computer networking knowledge 3) Knowledge of efficiently using the internet to solve hardware & software issues. 4) Fast PC Assembler 5) Love for Computer & Technology in general.

First Point of Service Excellence: Provide exceptional first-level technical support to our work-at-home workforce, addressing hardware, software, and network connectivity issues in real-time. Remote Assistance Mastery: Utilize various remote tools, web meetings, email, service desk tickets, and instant messaging to deliver prompt and effective solutions to end-users. Closure Rate Optimization: Achieve a high closure rate for first-level support by leveraging a diverse set of remote software tools to troubleshoot and resolve technical issues. Thorough Documentation: Document all resolutions and escalations meticulously within our internal ticketing system to ensure a comprehensive and organized record of IT support activities. Hardware Configuration and Troubleshooting: Configure and troubleshoot a range of devices, including computers, thin clients, Mac computers, and peripherals necessary for our work-at-home operations. Procedural Adherence and Continuous Improvement: Follow established procedures while occasionally exercising sound judgment. Contribute to the development of new standard operating procedures as we acquire new technologies, with a focus on meticulous task documentation. Process Enhancement: Improve existing processes by evaluating objectives, reviewing proposed changes, and making recommendations to enhance efficiency and effectiveness. Information Security Compliance: Reinforce information security compliance across all IT support activities. Education: Graduate/ Diploma (College education preferred) Certifications (a plus): Network+ Virtualization tools knowledge. VMWare. GCP. Knowledge/Skills: 3+ years of work experience in a fast-paced IT desktop support role; BPO experience is preferred. Proficiency in Windows Operating Systems and Microsoft Office 365. Proficiency in Mac OS Operating System and software products. Proficiency with computer hardware, thin client hardware, software, VPN, and remote computer tools. VMware knowledge. Knowledge of Windows Active Directory. MFA knowledge in configuring and managing end-users. Excellent written and verbal communication skills with the ability to interact with non-tech users. Flexibility to work evening and weekend hours when needed. Ability to learn and understand new and potentially complex products. Strong problem-solving skills. Demonstrates honesty, integrity, and teamwork. Adaptable to change and able to work under pressure. Good time management skills and ability to multitask. Maintains high standards of ethical and professional conduct.

In a highly competitive and saturated marketplace creating visually stunning, impactful and effective creative work is essential. We want to create industry-leading, world class work that s truly beautiful, smart, and effective. You will be providing technology services. You will take briefs from the client and therefore the role demands a consistent and accurate approach fulfil the brief within agreed timescales. Taking personal responsibility for time management and the completion of timesheets are all important requirements. What you will be doing: Provide 1st-level support for SaaS products, Oliver Marketing Gateway (OMG), PCs, Macs, and printers. Escalate and resolve issues, manage Office 365 and cloud systems. Configure new laptops, install software, maintain security updates. Handle user moves, maintain equipment logs, manage software licenses. Support Mac OSX, Windows 10, and Windows 7. Utilize Casper and Team Viewer for remote management. Support new implementations, aid in solution analysis. Stay updated on ICT developments, maintain routine processes. What you need to be great in this role: Proficient in security protocols, IT systems, networking, and databases. Simultaneously manage multiple projects. Collaborate with interdisciplinary teams to create IT solutions. Communicate complex information to non-technical audiences. Troubleshoot technology problems. Deep understanding of computer hardware systems. Familiar with OS, Enterprise, programming languages, and Office software. Awareness of LAN, wireless networks, and security. Skill in project management. Effective communication. Expertise in troubleshooting complex software and hardware issues. Knowledgeable about database and networking security. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

Drive Architecture that will define the SOC/MCU architecture and detailed technical specifications from product requirements provided by business and product marketing organizations. Collaborate closely with product and software architects to define and refine SoC-level architecture Play a key role in shaping the microarchitecture of complex IP blocks and SoC subsystems Work closely with functional verification teams on test-plan development and reviews Collaborate with other functional teams including Design, Validation, DFT, physical design and emulation teams to achieve architectural goals and performance targets Provide support to functional validation teams in post silicon debug IP selection and make/buy decisions are a key factor for this role Qualifications Strong communication skills (written and verbal), problem solving, teamwork, attention to detail, commitment to task, and quality focus BTech/MTech in Electrical / Electronic / Computer / Hardware Engineering with experience of 12+ years Can do attitude, openness to new environment, people and culture Experience in Microcontroller and Microprocessor architecture, Interconnect, Cache Coherency Experience with benchmarking IP/SoC performance and tuning IP/SoC architecture Experience in protocols like AHB/AXI/CHI, Memory (ROM, RAM, Flash, LPDDR/DDR3/4) and memory controllers. Strong domain knowledge of clocking, system modes, power management, debug, security and other architectures is a must Any of following experience would be a plus: High Speed Peripherals like DDR, PCIe, Ethernet, GPU, VPU (Video Processing Unit); NIC/FlexNOC interconnect; Flash memory subsystems. Experience in using Virtual Prototype tools (ARM Fast Models, Synopsys Virtualizer, Windriver SIMICS etc. . ) is a plus

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving & multitasking skills Hardware and Networking Troubleshooting Microsoft outlook Knowledge of network troubleshooting,Ethernet & IP configuration 2014 to 2024 batch can apply

The ideal candidate for this role will be responsible for handling customers to drive sales revenue. You should possess excellent communication skills and confidence in sales activities, especially while interacting with business clients. Your key responsibilities will include conducting telephone canvassing, cold calling, prospecting, negotiating, finalizing commercials, and closing deals with appropriate documentation. You will manage both inbound and outbound sales, making a minimum of 80 outbound calls per day. It is crucial to proactively build a solid pipeline and establish strong personal relationships with prospects to boost sales revenue. Additionally, you should be prepared to tackle challenges beyond your immediate scope and be willing to take on extra responsibilities as needed. To qualify for this position, you should hold a graduate degree, exhibit strong communication skills, possess a good understanding of computer hardware, and be fluent in English and Hindi.,

As a CCTV Intern, you will have the opportunity to gain valuable hands-on experience in Closed-Circuit Television (CCTV) systems, surveillance technology, and security operations. Working closely with our experienced team, you will assist in the installation, configuration, and maintenance of CCTV systems, cameras, and related equipment. Additionally, you will learn to operate video surveillance software platforms, analyze camera footage, and participate in incident investigations to ensure the preservation of video evidence. Your role will involve collaborating with senior technicians, documenting system configurations, and integrating CCTV systems with other security technologies. To excel in this role, you should currently be pursuing a degree in a relevant field such as Information Technology, Computer Science, or Electrical Engineering. Having a strong interest in security systems, video surveillance, and technology is crucial. Basic understanding of networking principles, computer hardware, and troubleshooting will be beneficial. Effective communication skills, attention to detail, and problem-solving abilities are essential for success in this position. You should be eager to learn and adapt to new technologies and methodologies while working independently or collaboratively in a team environment. This is a [6-12 months] internship position based in Chennai. The internship is paid, and compensation details will be discussed during the interview process. Interested candidates are required to submit their resume and a cover letter highlighting their interest in the CCTV Internship position, along with any relevant coursework or experiences related to security systems or technology. Join us for a rewarding internship experience where you will have the opportunity to contribute to the maintenance, troubleshooting, and enhancement of CCTV systems while learning from industry professionals.,

As a Computer Hardware Sales professional at ProX PC in New Delhi, you will be responsible for engaging in day-to-day activities related to the sales of computer hardware. Your role will involve providing technical assistance to customers, troubleshooting hardware problems, and suggesting appropriate solutions to meet their needs effectively. To excel in this position, you should possess a strong understanding of computer hardware and its functionalities. Previous experience in computer repair and technical support is essential, along with the ability to diagnose and resolve hardware issues efficiently. Your proficiency in customer service is crucial, as you will be interacting with clients regularly to address their concerns and provide guidance. Effective communication skills are key in this role, as you will need to convey technical information clearly to customers. Your interpersonal abilities will enable you to build rapport with clients and offer personalized recommendations based on their requirements. A solid knowledge of hardware components and specifications is necessary to assist customers in making informed purchase decisions. Experience in a sales or retail environment will be beneficial for this role, allowing you to leverage your expertise in promoting and selling computer hardware products. A Bachelor's degree in Computer Science or a related field will further enhance your qualifications and understanding of the industry. Join ProX PC to be a part of a dynamic team that leads in cutting-edge technologies for accelerated computing, AI research, and professional markets.,

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it''s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it''s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it''s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication JavaScript Information Technology Assessment

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Managing the Design, Planning, Construction and handing over stages of civil engineering projects. Performing due diligence on the impact and feasibility of new construction sites. Overseeing all project stages from preliminary layouts to final engineering designs. Preparing work schedules, allocating resources, managing site supervision team, suppliers, and contractors. Planning & scheduling construction activities & micro activities of the projects. Preparation of project budget, direct and indirect costs, monthly billing & cost, co coordinating with H.O. for analysis of cash flow & CTC of the project. Ensuring project completion on time and within budget.

We are seeking a motivated and tech-savvy individual to join our IT team as a Trainee Hardware Engineer(IT Support Technician). This entry-level role is ideal for someone with a basic understanding of IT systems, strong problem-solving skills, and a willingness to learn and grow within the organization. Assist with the setup, maintenance, and troubleshooting of computer hardware, software, and network systems. Provide first-level technical support to end-users (in person, by phone, or via email). Monitor and maintain IT inventory, including hardware, software licenses, and accessories. Install and configure new workstations, printers, and other peripherals. Support regular data backups and system updates. Document IT issues and resolutions in the help desk system. Assist with system upgrades, patch management, and cybersecurity best practices. Maintain cleanliness and organization of IT workspaces and storage. Fixing the desktop/laptop issue at the primary level. Fixing network-related issues, like re-crimping, checking routers, cable connections, WIFI connections etc. Basic knowledge of Windows and/or macOS environments. Familiarity with common office applications (Microsoft Office, Google Workspace). Good communication skills and a helpful attitude. Ability to follow instructions and work independently when needed. Eagerness to learn and adapt in a fast-paced IT environment. High school diploma or equivalent; a diploma or certification in IT is a plus (e.g., CompTIA A+, Microsoft Certified Fundamentals).

Playdawn Consulting is looking for Lead Software Engineer (Gaming) to join our dynamic team and embark on a rewarding career journeyLeading and managing a team of software engineers to ensure project success.Gathering and analyzing technical requirements from stakeholders to ensure the development of effective solutions.Designing and implementing software solutions that meet project requirements.Conducting code reviews and ensuring the quality of code produced by team members.Mentoring and training team members to ensure their professional growth and development.Collaborating with other departments, such as product management and quality assurance, to ensure the smooth delivery of software products.Communicating project status and risks to stakeholders and making recommendations to mitigate risks.Strong background in software development, excellent project management skills.

Playdawn Consulting is looking for Lead Software Engineer to join our dynamic team and embark on a rewarding career journeyLeading and managing a team of software engineers to ensure project success.Gathering and analyzing technical requirements from stakeholders to ensure the development of effective solutions.Designing and implementing software solutions that meet project requirements.Conducting code reviews and ensuring the quality of code produced by team members.Mentoring and training team members to ensure their professional growth and development.Collaborating with other departments, such as product management and quality assurance, to ensure the smooth delivery of software products.Communicating project status and risks to stakeholders and making recommendations to mitigate risks.Strong background in software development, excellent project management skills.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Yext is seeking an IT Support Analyst to help support all aspects of Yext s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth company, this is the right opportunity for you. This role is fully on-site in our Hyderabad, India office What You ll Do Resolving level 1 Helpdesk tickets in a timely manner for the 1300+ employees at Yext. Own and maintain the User Life Cycle Management for all new hires/existing employees and departure employees. Administer and troubleshoot Yext s suite of Enterprise SaaS applications, such as G Suite (Google Apps), OKTA, Salesforce, Jira, Slack, MS Intune and Jamf, Asset Management,Amazon web services, etc. Configure/troubleshoot MacOS and Windows hardware Maintaining/updating images for Mac and Window machines, including Hardware inventory and peripherals Manage the Asset life cycle including procurement, upgrades and retiring the asset Provide on-site or remote assistance including the setting up of computer hardware systems, installing and upgrading software and troubleshooting issues. Troubleshoot basic issues during deployments and attempt to remediate issues before escalating. Escalate complex problems to next level teams Maintain and troubleshoot Audio/Video issues with cameras, Mac Mini s, Large TV s in conference rooms and during internal/external events. Creating and maintaining knowledge articles for internal end-users. Perform User Access Reviews on SOX applications What You Have 5-6 years of experience in PC configuration & troubleshooting In-depth knowledge in Mac OS and Windows 10/11 Hands-on experience with Jira, Okta, MS Intune and Jamf tools Capable of maintaining Hardware Inventory with limited supervision A/V support experience Strong communication skills (Oral & written) Strong customer service skills Able to lift desktop computers and small servers Work collaboratively in a multi-function environment BA/BS in IT/CS, or similar college level education; enthusiastic about Information Technology Proven ability to manage critical projects with limited direct supervision Bonus Points Experience with IT Logistics for office build outs or expansions Experience with basic Network Administration Experience as an Administrator of Enterprise SaaS applications iPhone and Android support experience Perks and Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation : We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package : Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings : We provide medical insurance with 7L coverage , including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1 #LI-Onsite

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Power Automate Desktop.: Experience: 5-8 Years.

Join our team as a Desktop Support Engineer. You will be responsible for troubleshooting, LAN, WAN, and printer installation. Requirements: 3-4 years of experience Proficiency in troubleshooting and network issues Experience in LAN/WAN and printer installation

Upkeep of the site maintenance pump & pumping systems Key Responsibilities Guarantee that all safe work procedures and security guidelines are adhered to Offer assistance to operations in running machines at standard speeds and centerline conditions so as to enhance productivity and efficiency Offer assistance with troubleshooting of equipment/pump problems Observe conditions of equipment through vibration analysis and lubrication Complete maintenance care obligations and render assistance in equipment repair as necessary Take part in organizational enhancement teams such as security committee Perform quality improvement and cost reduction and productivity as obligated Participate in sharing of knowledge so as to mentor and train other unit members in areas of operations and maintenance to enhance their development Guarantee operation of mechanical gadgets and machinery by ensuring completion of preventative maintenance prerequisites on production machines, motors, engines, conveyor systems, and pneumatic tools Oversee mechanical devices while in operation and listen for complications using accurate testing and measuring instruments Take out inoperative parts by disassembling devices with the use of cranes, hoists, hand and power tools; and also observing texture and form of parts Ascertain changes in dimensional requisite of parts by examining used parts and utilizing micrometers, rules, calipers, and other measuring appliances Regulate downtime by enlightening production staff on standard preventive maintenance methods and monitoring their compliance